Name: Holiday Inn Express & Suites Bridgeport by IHG
Address: 20 Sweetbrier Lane, Bridgeport, West Virginia, United States of America, Bridgeport, West Virginia, US
Price range: US$136–US$310 per night
Rating: 9.23

What guests think

At Holiday Inn Express & Suites Bridgeport by IHG, travellers repeatedly praise very clean, recently renovated, spacious rooms and a convenient location, while feedback on the pool, hot tub, and breakfast ranges from excellent to disappointing.

Service is broadly friendly and efficient, though a few guests reported unhelpful responses, overbooking, or slow attention at the desk. Some guests experienced noise from slamming doors, thin walls, or rooms near the breakfast area. Expect a clean, comfortable stopover in a convenient location with practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are popular and generally well maintained, and the small gym is noted as functional; however, several guests report a cold pool, strong chlorine, occasional closures, and one safety issue with a loose ladder.

Related guest reviews

10

Craig

8 Aug 2023

·

Stayed 1 night

Worked for us as we were passing through ... used the Pool and hot tub everything was great

4

Shannon

29 Jun 2025

·

Stayed 1 night

Pool had a ladder loose and unsafe to use. Incident in lobby. Breakfast was non existent- no food or everything empty. Front desk sat in chair on her phone. No help

8

Julie

7 Jul 2024

·

Stayed 2 nights

Overall, my stay was positive. However, the hot tub was not open Saturday afternoon. This was one of the main reasons I booked the hotel.

10

David

22 Aug 2025

·

Stayed 1 night

Nice clean quite freindly hotel. Had a nixe pool and hot tub. The chlorine would burn your eyes when you walked in to the pool area.

10

Maizee

21 Jan 2024

·

Stayed 1 night

The pool & whirlpool are nice. The workout room had nice treadmills. The room was large and comfortable. The bed is on the soft side which was great. Breakfast has good options. Location is right off the interstate. Close to the hospital w/a few businesses walkable; other exits are near as well.

10

Timothy

20 Oct 2025

·

Stayed 1 night

Great Breakfast, nice little gym with all equipment working, love the hot tub, comfy and spacious room with plenty of USB charging plugs. Only (very minor) complaint was that the pool was cold. I would ABSOLUTELY stay there again.

8

Ella

3 Nov 2025

·

Stayed 1 night

I got this room because of the pool. The pool was cold and only set on 75°. We were very disappointed about this.

10

Amie

28 Dec 2024

·

Stayed 1 night

Everything was clean, easy to access, and staff was great! Pool and hot tub was a nice added bonus!!

10

Kelly

8 Nov 2024

·

Stayed 2 nights

It was clean, the pool area was nice. Everyone was friendly.

10

Ben

28 Jul 2024

·

Stayed 1 night

We love the heated pool and hot tub. Caitlyn was very friendly and welcoming.

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Cleanliness

Cleanliness is praised across rooms and common areas, with many describing the property as very clean or newly renovated. A few note isolated issues like hair or pink mold in bathrooms, a stray bug, fingerprints, or frayed carpet edges.

Related guest reviews

10

Scott

14 Dec 2024

·

Stayed 1 night

An excellent experience overall. Clean, quiet, and comfortable room that appeared to be newly renovated. Often times hotel linens are too crisp and noisy and but these were soft and quiet. We were upgraded to a suite with a sitting area which was a nice surprise. You could tell looking around the room they took time to get the details right. None of the common issues you expect from some hotels in this price range, like sloppy paint and trim, tasteless wall art, poorly fit doors, towel racks falling down, shower head with mineral buildup, etc. The bathroom had a basic tub and shower with quality fixtures and Dove products throughout. The large hot tub was pleasant and was open till 10pm which fit our schedule well. The continental breakfast was fantastic, with eggs, shredded cheese, sausage, muffins, cereal, biscuits and gravy, poptarts, fruit, bagels, fresh coffee and juice, etc. There are a quite a few dining options near the hotel as well. The staff were friendly on check in and out. In my experience holiday inn express is a consistently good experience and I wouldn't hesitate to stay at another one.

10

Joni

9 Oct 2023

·

Stayed 1 night

Hotel is spotless. Rooms are nice and the staff is helpful and super friendly. I didn’t eat the breakfast but it looked good!

10

Tiffany

15 Dec 2024

·

Stayed 1 night

My overall stay was great! Friendly staff very welcoming. The room had a few things that could have been better, like the TV had fingerprints on the screen, the bathroom mirror also had fingerprints and there was hair in the tub.

10

Joni R

18 Aug 2025

·

Stayed 1 night

Clean lobby and clean rooms. Easy location with a lot of food options close by

10

Luba

30 May 2024

·

Stayed 1 night

Really enjoyed our stay. This hotel is one of our favourites. Very clean, comfortable beds, modern, staff was friendly and breakfast was delicious. 😊

8

Melinda E.

28 Mar 2025

·

Stayed 2 nights

This was a good, refurbished hotel. The beds were clean and the supplies of toiletries were good quality. The floor of the bathroom was not super clean, however, as there were hairs on the floor and pink mold in the bathtub crevices.

10

David

20 Sept 2025

·

Stayed 2 nights

Shops nearby. Very clean. Great breakfast

10

Valerie

8 Apr 2024

·

Stayed 2 nights

We chose the Holiday Inn Express & Suites Bridgeport based on reviews and they did not disappoint!!! Excellent service from all the staff to the cleanliness of our room. We thoroughly enjoyed the ammenities from our breakfast to the gym. I especially loved the toiletries in the bathroom! Whenever we travel to Bridgeport, this will be our home away from home!

10

Rhonda

25 Apr 2023

·

Stayed 1 night

Very clean hotel. Comfortable beds with nice bedding and pillows. The breakfast was above average for a complimentary breakfast. We would definitely stay here again.

8

Shauna

16 Aug 2024

·

Stayed 1 night

Our stay was wonderful. Only downside was seeing a weird bug in the bathroom. It was not a bed bug or a roach. Maybe a silverfish? The pillows smelled a little bit and the carpet was coming up in parts of the room. But overall the hotel was very clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern, and comfortable, with soft beds, blackout shades, and layouts that suit families. Noise can carry from hallways and nearby areas; several mention loud door slams, thin walls, or early-morning noise near the breakfast room.

Related guest reviews

10

Sherry

30 Apr 2024

·

Stayed 1 night

Room for luggage is ample &&room is spacious.

2

Mark

6 Feb 2025

·

Stayed 2 nights

We were doing a 2 night stay. We were put next to the breakfast room on the first floor. We asked about moving that night but it was all they had. The ice machine was next to us. From about 10pm-12 am the ice machine was used about 100 times. There is enough light in the room to land a plane for those that enjoy no darkness. At 5:00 am the breakfast people started talking loudly in front of the room and the ice machine ran non stop, the banging of doors and food containers was also non stop until 7 am. (Think rock band) I went to the desk which was around the corner to ask if we could move for that night to a different room. The man said not unless you up grade your fee. I explained the situation and that I had a 9 hour drive the next day. It wasn’t his problem unless we paid more. We checked out and found another hotel. Never again

10

Scott

14 Dec 2024

·

Stayed 1 night

An excellent experience overall. Clean, quiet, and comfortable room that appeared to be newly renovated. Often times hotel linens are too crisp and noisy and but these were soft and quiet. We were upgraded to a suite with a sitting area which was a nice surprise. You could tell looking around the room they took time to get the details right. None of the common issues you expect from some hotels in this price range, like sloppy paint and trim, tasteless wall art, poorly fit doors, towel racks falling down, shower head with mineral buildup, etc. The bathroom had a basic tub and shower with quality fixtures and Dove products throughout. The large hot tub was pleasant and was open till 10pm which fit our schedule well. The continental breakfast was fantastic, with eggs, shredded cheese, sausage, muffins, cereal, biscuits and gravy, poptarts, fruit, bagels, fresh coffee and juice, etc. There are a quite a few dining options near the hotel as well. The staff were friendly on check in and out. In my experience holiday inn express is a consistently good experience and I wouldn't hesitate to stay at another one.

10

Karen

28 May 2023

·

Stayed 1 night

Rooms were clean and a good breakfast buffet may only complaint would be that the room doors are too loud when they close, they need soft shut adjusters on them.

10

timothy

24 Feb 2024

·

Stayed 1 night

nice size room, clean, comfortable soft bed

10

Maizee

21 Jan 2024

·

Stayed 1 night

The pool & whirlpool are nice. The workout room had nice treadmills. The room was large and comfortable. The bed is on the soft side which was great. Breakfast has good options. Location is right off the interstate. Close to the hospital w/a few businesses walkable; other exits are near as well.

10

Dhen

16 Mar 2024

·

Stayed 1 night

Pleasant one night stay at this property. I stayed at a king bed suite. The room is spacious. It came with a couch and a comfortable bed. The hotel looks newly renovated and the furnitures look modern. I noticed some water stains on the shower curtain and pink stains on the shower grout. It can get loud with doors slamming in the morning. There was one elevator running during my stay. The other one was broken. Breakfast was actually good compared to other hotels I’ve stayed at. They had eggs, tater tots, biscuits and gravy and other things. They had a section just for cinnamon rolls. If you’re into simple breakfast, they had yogurt, fruits, and boiled egg :). The hotel sits on a quiet area and close exit to the interstate. Restaurants are just minutes away. Definitely would stay here again <3

10

Rodney

29 Feb 2024

·

Stayed 1 night

Easy access from highway. Room spacious and clean. Noisy from floor above and water usage

8

CRYSTAL

10 Jan 2023

·

Stayed 1 night

The young man who checked us in was very knowledgeable about the area and helpful. Very friendly. When the television wasn't setup correctly, he came quickly and fixed it. The room was clean and comfortable. My only complaint was looking forward to a bath and the stopper wouldn't work. While it pushed downward, it wouldn't keep water in. The shower curtain barely reached the edge of the tub.

10

Heidi

11 Oct 2024

·

Stayed 1 night

It was an exceptionally large room in the queen suite. The blackout shades were top notch allowing for a late sleepin!!! Pleasantly surprised with the breakfast options which included Apple French toast

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Service

Staff are frequently described as friendly, helpful, and efficient at check-in. There are occasional problems, including unhelpful responses to complaints, overbooking or room assignment mishaps, and slow or inattentive service at times.

Related guest reviews

10

Robert

19 Oct 2024

·

Stayed 1 night

Excellent check in service - friendly and quick. Room was awesome.

2

Jessy

23 Jun 2024

·

Stayed 2 nights

The property was over booked (we booked 8 weeks in advance). We were given a key to an occupied room. After addressing with the front desk we we told there is nothing they can do and no additional rooms available. They were able to refund our money but we did not have a place to stay that night. They did not assist with helping to find another hotel for us and our young children. One of the worst hotel experiences. Unacceptable.

10

Carol

20 Oct 2023

·

Stayed 1 night

Staff very friendly and helpful. Breakfast was really good and they replaced items as quickly as possible

10

Rebecca

18 Dec 2022

·

Stayed 1 night

Check in girl was wonderful. Last night dedk clerk was rude and unprofessional. We had asked if there was more hot chocolate and he said he would look after waiting 15 minutes while he continued on his phone he came out looked under the counter then went a door that said employees only to come out empty handedly but never bothered to tell us he was unable to find any. Just rude.

8

Catherine

23 Mar 2024

·

Stayed 1 night

There were so many kids running up and down the hall yelling to late into the night. I went to talk to the woman at the desk about it and she said that it was ball teams (not sure why they didn’t have their own floor all to them selves) BUT she kinda blew me off like it was no big deal and made me feel like I was the problem for complaining. All I wanted was a good nights sleep since I was in the area because my husband had a heart attack the day before and I hadn’t had sleep 😳 other than that hotel was clean and bed very comfortable

10

Tracy

8 Apr 2025

·

Stayed 1 night

Had a lovely stay with great staff! Thank you!

8

paula

15 Oct 2024

·

Stayed 1 night

We always have an amazing stay at this hotel the customer service is top notch, extremely friendly, and satisfaction to visitors is their top priority and that's definitely noticeable

10

Suzanne

15 Aug 2025

·

Stayed 1 night

Check in clerk was nice and helpful.

10

NIKISHA

13 Apr 2025

·

Stayed 2 nights

Very clean and efficient hotel with some added perks for that extra day or 2 to be relaxing. The staff are amazing and made our 3-nt stay that much more enjoyable. Caitlyn, Bella, Justin and Kylie.. thanks for all that you and your other colleagues do everyday to make this location a definite return item for us.

2

Heather

1 Oct 2024

·

Stayed 1 night

We didn’t get to stay at the hotel as the road conditions became difficult for us to see as it was night, hard rain with no visibility and fog. We had to cancel as we felt it was unsafe to travel through the WV mountains in that condition with our your children in tow. We emailed the hotel to see if we could get a refund or a credit or at least let them know they can give up our room, and they never had the decency to reply.

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Location

Conveniently located just off the interstate with restaurants, shops, and services nearby; several guests also felt the area was safe.

Related guest reviews

10

Judy

27 Oct 2023

·

Stayed 2 nights

It was easy and convenient to get to..loved the dining close to the hotel

10

Zoe

19 Sept 2024

·

Stayed 1 night

Super clean, easy to check in/out, friendly staff! Great location.

10

Maizee

21 Jan 2024

·

Stayed 1 night

The pool & whirlpool are nice. The workout room had nice treadmills. The room was large and comfortable. The bed is on the soft side which was great. Breakfast has good options. Location is right off the interstate. Close to the hospital w/a few businesses walkable; other exits are near as well.

10

Joni R

18 Aug 2025

·

Stayed 1 night

Clean lobby and clean rooms. Easy location with a lot of food options close by

10

Mark

31 Jan 2024

·

Stayed 1 night

Clean, comfortable and in a safe and convenient location

10

Melissa

28 Sept 2025

·

Stayed 2 nights

I loved everything about location except staring at a Wendy’s but everything around location was very convenient.

10

Kristen

14 Mar 2023

·

Stayed 1 night

Great hotel in great location.

10

Heidi

21 Dec 2024

·

Stayed 1 night

Very easily access Polite and clean

10

RANJIT

3 Jul 2023

·

Stayed 1 night

Very nicely renovated property in good location.

10

Joretta M

8 Nov 2024

·

Stayed 2 nights

Good location. Easy to get to.

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Dining

Breakfast feedback is mixed: many enjoyed a tasty, varied spread and good coffee, while others found it mediocre, poorly stocked, or occasionally unavailable. A few also mentioned watered-down juice or limited condiment choices.

Related guest reviews

6

Jennifer

23 Jun 2025

·

Stayed 1 night

I was looking forward to enjoying the pool and hot tub, but unfortunately the evening I got there, there was a group of 10-12 kids jumping in and out of the pool, wrestling each other, jumping on each other and purposely throwing balls at each other, which one hit me in the face. It did not help that the parents of these kids were too busy drinking and partying it up with the other parents inside the pool room, which wasn’t allowed.. and I couldn’t use the hot tub because the kids kept jumping from pool and hot tub back-and-forth. I had to literally use the hot tub the very next morning when it first opens just to enjoy it.. I wasn’t really thrilled with the breakfast choices. The eggs and sausage were not stocked up when more people were still coming down to eat. Instead of regular cream cheese, there was only “Light” and a strawberry flavor which wasn’t tasty. Also the cranberry juice that came out of the machine was watered down. On good notes… the beds were comfortable, room had good AC and the shower pressure was good!

8

Judith

27 Jul 2025

·

Stayed 1 night

Friendly, knowledgeable staff. Very efficient check in. Nice, clean room. Good coffee. Mediocre breakfast.

10

Timothy

20 Oct 2025

·

Stayed 1 night

Great Breakfast, nice little gym with all equipment working, love the hot tub, comfy and spacious room with plenty of USB charging plugs. Only (very minor) complaint was that the pool was cold. I would ABSOLUTELY stay there again.

6

Cheryl

24 Dec 2022

·

Stayed 19,349 nights

No hot breakfast. No coffee & no one to ask!!!!!!!

10

Kimberly

26 Jun 2025

·

Stayed 1 night

The breakfast was good!

8

David

7 Oct 2025

·

Stayed 1 night

Good stay, clean and good breakfast

6

Colleen

4 Nov 2025

·

Stayed 1 night

The room was in hood condition, we had what we needed and it seemed clean. We really liked the whole bean coffee, but the breakfast was the worst we have ever had in a hotel. There was a tiny amount of eggs, 3 sausage patties and hard dry potatoes.

10

Danita

16 Nov 2023

·

Stayed 1 night

Very clean and staff was super friendly. Breakfast was delicious

10

Rhonda

25 Apr 2023

·

Stayed 1 night

Very clean hotel. Comfortable beds with nice bedding and pillows. The breakfast was above average for a complimentary breakfast. We would definitely stay here again.

10

Kenneth

12 Jul 2025

·

Stayed 1 night

Sometimes it's the small things that make all the difference. We stopped here for a quick overnight and everything was exceptional. The small extra topping on the cake was the best coffee I've had at a hotel in a long time. Excellent hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$107
February	US$117
March	US$125
April	US$134
May	US$140
June	US$137
July	US$123
August	US$121
September	US$150
October	US$146
November	US$132
December	US$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $164	17 $138	18 $156	19 $155
20 $147	21 $178	22 $173	23 $173	24 $217	25 $310	26 $226
27 $142	28 $184	29 $229	30 $173

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $203	3 $203
4 $147	5 $178	6 $200	7 $182	8 $168	9 $252	10 $244
11 $142	12 $159	13 $173	14 $152	15 $152	16 $258	17 $258
18 $136	19 $153	20 $180	21 $180	22 $157	23 $189	24 $171
25 $139	26 $182	27 $188	28 $235	29 $156	30 $156	31 $144

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Communications)

Standard Room

Suite, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm & Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Comm & Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express & Suites Bridgeport by IHG

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