Comfort Suites Bridgeport - Clarksburg

The good was the wonderful woman running the breakfast buffet. She was so polite and friendly and so sweet with our kids. Honestly the only reason I did not leave a 1 star. The staff at reception were unprofessional, one even going as far as dropping an f bomb, stating to another guest “let me see what the f&$@ is going on.” Which took me back a second. I think this was a first for me. As far as the quality of the facility, the breakfast, again was the shining star, but the pool was green and gross and the hot tub was wrapped with caution tape, obviously unusable. The room itself was connected to another, with trash from the previous guest still in the trash can. The outlets didn’t work, which we found out after our phones had not charged through the night. We stayed for two nights, family of five, and we received 4 towels, no cleaning, no trash removal. We could have went to the front desk, but again they were not the most approachable. As I’m writing this I’m becoming more frustrated about the stay so I will close here. I would not recommend this hotel.

The pool was not working and no refund was offered. There was mold in the bathroom shower, hair on the bathroom floor, they couldn’t even change the toilet paper they just left old empty rolls on the rack. The front desk didn’t appear to be happy to be there. The breakfast was good and the staff that did that was good.

The building was nice, but there were several things broken - the swimming pool and the coffee machine. They provided coffee, but no hot water for tea. The carpets were dirty, the room smelled sweaty, like maybe the comforters needed to be washed. Our dust allergies went crazy. There was food left on the floor in the exercise room for 2 days until I put it in the trash can. But the bathroom was clean.

The hotel was nice, clean, and quiet. The staff was friendly, and breakfast was wonderful. Sadly, the pool was closed for renovations, and that was the whole reason we came to the hotel. My daughters invited friends for a birthday sleepover, and swimming was their number one request.

I enjoyed the variety of breakfast items. It was good coffee also. I would recommend that if the pool shall ever be closed again, they give a discounted on the rooms.. several people book hotels based on a working pool.

This was totally fine for the price. Note that the pool is closed and there was a sign that made it seem that this would be the case for the foreseeable future.

The pool was not very clean and the rooms and linens just felt damp

Sofa had stains. The door to the room was stuck shut the staff offered to attempt to fix it while we were out. The walls of the rooms were very chipped. Hot tub was out of service. The staff was very kind. The bed wasnt the worst. It was kinda comfortable. The wall was wet in the room when we got there. The breakfast was pretty good. Could have been more room to sit and eat not enough tables dining area was very small. Back door to the hotel didnt work with key card. Staff said tp prop it open if i need to use that door

Upon checking in, there was a sign on the desk that said the receptionist had to step away from the desk. After waiting a few min a DoorDash person came in w a drink and the receptionist came right out front. One of the keys we were given didn’t work. Then when we got to the room it was disgusting. We immediately requested a room change, and the second room was 100% cleaner than the first one. I took my kids to the pool and it was very cloudy, so I didn’t let them put their heads under. We slept fine and the breakfast was also fine. Glad we were able to switch w no problems.

This hotel was adequate, but far from amazing. The room was clean, but old. Same for the lobby area. The breakfast was sad unless the only thing you like to eat is bread products. The mattress was comfortable - a definite plus. But we were very much looking forward to the hot tub at then end of a long vacation. The pool looked gross - questionable water. The hot tub was the SAME TEMPERATURE as the pool. I reported it to the front desk and they were unconcerned and unapologetic. Customer service is dead.

Sickening black mold in bathroom. Sink didn’t drain. Fan doesn’t work. Linens/sheets appeared dirty Stained/dirty carpets Terrible service didn’t respond at all. Worst hotel breakfast with ants all over the counters.

We enjoyed our stay at the Comfort Inn and Suites, Bridgeport, West Virginia, We were very impressed at how clean the facility was and the spaciousness of our room. Also, the breakfast was more than adequate with many hot and cold choices. The staff was friendly and helpful. We will definitely stay there again if we are in that area.

The pool was not working and no refund was offered. There was mold in the bathroom shower, hair on the bathroom floor, they couldn’t even change the toilet paper they just left old empty rolls on the rack. The front desk didn’t appear to be happy to be there. The breakfast was good and the staff that did that was good.

The building was nice, but there were several things broken - the swimming pool and the coffee machine. They provided coffee, but no hot water for tea. The carpets were dirty, the room smelled sweaty, like maybe the comforters needed to be washed. Our dust allergies went crazy. There was food left on the floor in the exercise room for 2 days until I put it in the trash can. But the bathroom was clean.

Room was so dirty and had mold in bathroom and unclean toilet….would never stay again!

Hotel this trip was nasty. Room had hair everywhere, not been vacuumed, and smelled. Walls were splashed with some sort of drink.

Great value for the money. Very clean throughout the facility….rooms, lobby, breakfast and pool areas. Staff was extremely helpful and friendly. Will definitely stay here again when in the area.

Stayed here for 4 nights. The stay overall was fine. Very comfortable bed, enough room for 4 adults and 2 children, granted there was bed sharing involved. My room had a few broken and damaged areas (the wall and a broken lightbulb cover) so I addressed this with the front desk as soon as we got to the room to make sure we wouldn’t be charged or not refunded our deposit. The pull out couch was pretty stained and the head board and hand prints all over it, and so she allowed us to switch rooms. Our new rooms only issue was mold in the bathtub. You can tell this area isn’t cleaned thoroughly. Breakfast was pretty decent. On the weekend they had waffles and pancakes to make yourself which I liked. Overall, it was a decent stay and would probably stay again if I didn’t want to try a new place. Price was best in the town for the days we needed and for the amount of people we had.

We’ve stayed at comfort inn suites at other places before especially while breaking a road trip for rest at night. But this place was far off from the reviews. The carpet needs basic vacuuming, some deep cleaning for the several large stains, a fresh coat of paint on the walls (there was something that looked like dried blood on our bathroom wall), basic housekeeping like clean floors when entering the room and sinks that drain. Also paper thin walls, can hear everything from people walking above your floor to people talking next door. Wouldn’t stay here again for these reasons. We paid close to 150$ for Friday night, hence expected better. The saving grace was wonderful staff at the reception who seemed like they were genuinely pleasant- both at night during check in and during check out.

Room was dirty upon arrival, hair on the bed and on the bathroom floor. They moved us to a clean room.

We enjoyed our stay at the Comfort Inn and Suites, Bridgeport, West Virginia, We were very impressed at how clean the facility was and the spaciousness of our room. Also, the breakfast was more than adequate with many hot and cold choices. The staff was friendly and helpful. We will definitely stay there again if we are in that area.

When we arrived at the hotel, our room was very hot. We dropped off our bags, turned the AC down and left. When we arrived back at 1 am, five hours later, our room was even hotter at 80+ degrees. We packed our three kids up and checked out. The hotel staff said we’d have to contact hotels.com for a refund and called another hotel for us to stay at and said the bill would be covered. When we checked out today, the bill had not been paid by the other hotel. We are still awaiting them to pay the bill on our behalf.

The rooms were pretty soundproof and beds were nice and firm. Need to change your breakfast hours to 6 to 10. 6-9 only three hours not much if you want to sleep in alittle. Maybe offer coffee 24/7 that would be nice.I would recommend again

Very clean, spacious room and very good breakfast.

We booked a deluxe king suite , when got in the room we found that we were in a handicap accessible room.There was no room divider for living room , and the tub was in the living room next to couch.The bathroom had 2 drains in the floor for the shower because it being handicapped accessible made the water run all over bathroom floor .The carpet was dirty and it looked as if the only cleaning that was done was changing bed.And quick wipe down of countertop in bathroom.The front desk staff and the women who made breakfast were wonderful though.

My biggest issue with the property was the mattress on the pull out couch-that evening when we went to make our kids bed the mattress was so bad that we wouldn’t let them sleep on it. So many brown stains and just looked all around awful. I went to desk to ask if any chance for a different room-I know it was a just weekend in the area but didn’t get any type of oh I’m sorry or nothing from the front desk staff it that they’d make a note for the mattress to be changed. That didn’t help my family that booked the suite for 4. The next morning I went to the desk again to make sure the night person passed along that the mattress needed to be changed and she had no idea but when showed picture said oh yes that’s bad.

We arrived me my wife and 4 kids to a 2 beds and one sofa bed and realised the A/C isn't working but most of all now realizing the couch bed we need smells like a strong odor of urine to the point we will have to share 2 beds for all 6 of us because we have all our belongings already here in the room and is late enough for my kids to go to bed at this very moment, this is very deceiving

Good location and nice room.

The hotel walls are so thin you can hear everything from each side above and below you

Worst shower head ever......The nozzle was so clogged water barely came out. It was one of the king rooms with a wand shower. No pne was at desk during checkout so. compliant could not be made. Positve note when I checked in the front desk clerk was great.

The good was the wonderful woman running the breakfast buffet. She was so polite and friendly and so sweet with our kids. Honestly the only reason I did not leave a 1 star. The staff at reception were unprofessional, one even going as far as dropping an f bomb, stating to another guest “let me see what the f&$@ is going on.” Which took me back a second. I think this was a first for me. As far as the quality of the facility, the breakfast, again was the shining star, but the pool was green and gross and the hot tub was wrapped with caution tape, obviously unusable. The room itself was connected to another, with trash from the previous guest still in the trash can. The outlets didn’t work, which we found out after our phones had not charged through the night. We stayed for two nights, family of five, and we received 4 towels, no cleaning, no trash removal. We could have went to the front desk, but again they were not the most approachable. As I’m writing this I’m becoming more frustrated about the stay so I will close here. I would not recommend this hotel.

When we arrived at the hotel, our room was very hot. We dropped off our bags, turned the AC down and left. When we arrived back at 1 am, five hours later, our room was even hotter at 80+ degrees. We packed our three kids up and checked out. The hotel staff said we’d have to contact hotels.com for a refund and called another hotel for us to stay at and said the bill would be covered. When we checked out today, the bill had not been paid by the other hotel. We are still awaiting them to pay the bill on our behalf.

Worst stay in a Hotel in 20 years! Room did not have blackout drapes. Parking Lot lighting shined thru our window all night! It was like 2pm in the afternoon at 1AM! They didn't clean our room after the first night. When I went to ask why, the nasty-attitude lady at the Front Desk said I had to request it! Never heard of such a thing. And she smart-face replied, "Well now you know." When they DID clean it, they did not vacuum! They didn't empty the trash! The toilet wasn't cleaned properly! The TV had TWO BRIGHT LIGHTS on the screen! The remote didn't work half the time! The "complimentary breakfast" was horrible! One of the most UNPROFESSIONAL HOTELS EVER!

Wonderful staff especially at check in

It took me over an hour to check in. When asked for change for the laundromat they couldn’t give it. I also asked for blankets and they were out

Very clean,amazing staff, breakfast was awesome.

We arrived in the middle of the night and had issues with the booking and technology but the staff was so friendly and accommodating. He helped us out, got us checked in with no issues and was generous with toiletries we had forgotten. The room was clean, smelled nice and was the perfect space to relax and rest. We ended up getting a late start to the day and checked out a couple minutes late but staff was still so kind and generous, didn’t charge us extra or make us feel like an inconvenience for checking out a little late.

Great value for the money. Very clean throughout the facility….rooms, lobby, breakfast and pool areas. Staff was extremely helpful and friendly. Will definitely stay here again when in the area.

Staff was unprofessional. Room was not available at check in (3:00) was told to come back in 20 minutes. Came back over an hour later and the room was still not available. Was not able to check in until almost 5:30. Staff was not apologetic and had urgency to have the room ready and no intent to accommodate us.

Hotel was clean, service and front desk employee were fantastic! Only complaint was at 5:30 am Sunday morning. Kids that we're staying at the hotel we're running up and down the hallway banging on doors of the hotel. Woke me up and couldn't sleep in before checking out. They need to control their guest who stay there and not bother paying guest!

Hotel is in an area that is rapidly being developed. Close to the hospital. playground across the street. Multiple restaurants and gas stations close by and the next exit or two down the highway has a mall with even more options.

Very convenient to the hospital. Several dining options in the area.

Not far off the interstate, beautiful surroundings.

Very nice property and staff! Good location to reataurants and convenience stores. Would stay here again.

Very convenient stop off the highway

Good location and nice room.

Convenient location, fair price, very nice room and very clean.

Hotel was close to Highway and restaurants. Decent breakfast offered and clean. Staff was good.

Easy access from highway

In a great location - away from towns but everything I wanted to do was within 15 minutes.

Sickening black mold in bathroom. Sink didn’t drain. Fan doesn’t work. Linens/sheets appeared dirty Stained/dirty carpets Terrible service didn’t respond at all. Worst hotel breakfast with ants all over the counters.

We enjoyed our stay at the Comfort Inn and Suites, Bridgeport, West Virginia, We were very impressed at how clean the facility was and the spaciousness of our room. Also, the breakfast was more than adequate with many hot and cold choices. The staff was friendly and helpful. We will definitely stay there again if we are in that area.

Spacious room, great breakfast and excellent service. I highly recommend this hotel.

The rooms were pretty soundproof and beds were nice and firm. Need to change your breakfast hours to 6 to 10. 6-9 only three hours not much if you want to sleep in alittle. Maybe offer coffee 24/7 that would be nice.I would recommend again

We enjoyed our stay here, even though it was only a single night before a WVU football game. The room was excellent - very roomy and in excellent condition. The only thing I didn't like is that the air conditioning blows cold air right across the bed, It is difficult to find just the right amount of covers to keep from either freezing when it is on, or roasting when it is off. The breakfast included eggs and potatoes with sausage and peppers, as well as waffles and the usual continental breakfast items. The eggs had the consistency of the powdered eggs we used to get at scout camp. All of the staff we came in contact with were nice. The property is in an area of other hotels, stores, and restaurants, so it was a short trip to dinner.

The rooms were clean and comfortable. The staff was super friendly and the continental breakfast was delicious.

I enjoyed the variety of breakfast items. It was good coffee also. I would recommend that if the pool shall ever be closed again, they give a discounted on the rooms.. several people book hotels based on a working pool.

Sofa had stains. The door to the room was stuck shut the staff offered to attempt to fix it while we were out. The walls of the rooms were very chipped. Hot tub was out of service. The staff was very kind. The bed wasnt the worst. It was kinda comfortable. The wall was wet in the room when we got there. The breakfast was pretty good. Could have been more room to sit and eat not enough tables dining area was very small. Back door to the hotel didnt work with key card. Staff said tp prop it open if i need to use that door

This hotel was adequate, but far from amazing. The room was clean, but old. Same for the lobby area. The breakfast was sad unless the only thing you like to eat is bread products. The mattress was comfortable - a definite plus. But we were very much looking forward to the hot tub at then end of a long vacation. The pool looked gross - questionable water. The hot tub was the SAME TEMPERATURE as the pool. I reported it to the front desk and they were unconcerned and unapologetic. Customer service is dead.

Clean hotel .. .. breakfast was awesome