Name: The Westin Santa Fe, Mexico City
Address: Javier Barros Sierra 540, Mexico City, Mexico, Mexico City, Mexico
Rating: 8.85

Guest reviews

8.8

Fabulous

Based on 888 verified reviews

Who stays here?

Business

67%

Couple

17%

Family

9%

Group

3%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At The Westin Santa Fe, Mexico City, travelers often praise friendly staff, comfortable stays, and a convenient Santa Fe location near restaurants and offices, while recurring critiques mention dated rooms, maintenance issues, and inconsistent housekeeping or service responsiveness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Louis

19 Apr 2026

·

Stayed 3 nights

An hotel that’s aging, the staff is really excellent

10

Dipaque

31 Mar 2026

·

Stayed 4 nights

A

10

Beatriz

24 Mar 2026

·

Stayed 3 nights

All good, except, the tv remote did not work properly, one socket did not work.

6

Diana

19 Jan 2026

·

Stayed 1 night

Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.

10

Jose Javier Lopez

13 Jan 2026

·

Stayed 2 nights

Great as usual

Javier Barros Sierra 540, Mexico City, Mexico

Location

With a stay at The Westin Santa Fe, Mexico City in Mexico City (Santa Fe), you'll be within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. This luxury hotel is 6.5 mi (10.4 km) from World Trade Center Mexico City and 8.1 mi (13.1 km) from Angel of Independence Monument.

Samara Shops(0.3 Miles)

Expo Santa Fe Mexico(0.5 Miles)

Tecnologico de Monterrey - Santa Fe(0.7 Miles)

Parque La Mexicana(0.9 Miles)

Santa Fe Center Mall(1.1 Miles)

KidZania Santa Fe(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MXN 140 per night. Valet parking is also offered at a fee of MXN 180 per night. Reservations are not required for parking.

Buffet breakfast is available daily from 6 AM to noon for a fee of approximately MXN 350 per person.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in time is at 3:00 PM and check-out time is at 1:00 PM. Early check-in and late check-out may be available for an additional fee of MXN 1800, and requests can be made at the front desk.

A roundtrip airport shuttle service is available for a fee of MXN 1777 per vehicle. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

The property is located in Santa Fe, Mexico City, within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. It is approximately 6.5 miles from the World Trade Center Mexico City and 8.1 miles from the Angel of Independence Monument. Nearby attractions include Samara Shops (0.4 km), Expo Santa Fe Mexico (0.8 km), and Parque La Mexicana (1.4 km).

Yes, the property features a seasonal outdoor swimming pool. The operational hours for the pool may vary.

Up to 3 children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any requests regarding additional bedding.

The Westin Santa Fe, Mexico City

Amenities

Property description

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