Is parking available at the property?

Self parking is available on-site for a fee of EUR 40.00 per night, which includes in/out privileges. Valet parking is also offered. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 42 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee of EUR 150, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 55 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including limited wheelchair accessibility, step-free entrances, and elevators. However, specific details regarding pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Vienna, just 0.1 km from the Danube River and within a 15-minute walk of Stephansplatz and St. Stephen's Cathedral. It is also 1.4 mi (2.2 km) from Vienna State Opera and 4.7 mi (7.6 km) from Schönbrunn Palace.

What are the policies for guests staying with children?

Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 150.0 per night, subject to availability. Guests are encouraged to request this in advance.

SO/ Vienna: Luxury Hotel in the Heart of Austria

Average nightly price at SO/ Vienna by month, last 12 months (USD)
Month	Average price
January	US$259
February	US$217
March	US$273
April	US$233
May	US$341
June	US$323
July	US$244
August	US$253
September	US$358
October	US$309
November	US$324
December	US$467

What guests think

At SO/ Vienna, travelers praise striking city views, a central location near the old town, spacious rooms, and a standout rooftop restaurant; they also report inconsistent breakfast service, some maintenance or cleanliness issues, and a minimalist design not for everyone.

Many guests commend friendly, multilingual staff and efficient check-in, with some standout problem resolutions. Extras like a complimentary minibar are appreciated, while a few note late spa opening hours. Overall, expect a stylish, centrally located stay with occasional service and upkeep hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar/restaurant with panoramic city views is a highlight; guests also note a spa, though some mention late opening hours. Secure underground parking is available, and getting a restaurant booking can be difficult at times.

Related guest reviews

10

Cesar

5 Jun 2025

·

Stayed 5 nights

The bar was spectacular..

10

Frank Viktor

15 Jun 2023

·

Stayed 5 nights

Sensationell view from the rooftop bar which also serves as breakfast location

8

barbara

13 Jul 2025

·

Stayed 1 night

Very good hotel and great parking. An easy walk to the center/

10

sarah

30 Jun 2025

·

Stayed 2 nights

Beautiful hotel in a great location. Excellent facial at the spa.

10

Jonas

11 Jan 2026

·

Stayed 2 nights

Smakfullt inredda rum helt i vitt. Smart design som ger flexibla ytor och en skön atmosfär. Även om hotellet är relativt nytt så märks det att det är svårt att hålla en hög nivå på inredningen med vita golv. Överlag ett mycket trevligt hotell med bra läge och en fantastisk rooftop bar/restaurang med trevligt bemötande.

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8

Jane

16 Oct 2025

·

Stayed 3 nights

Nice hotel..very modern. Beds a little too soft for us. Good location 10 mins from St Stephen’s! Parking underneath in caged locked area..very secure !

10

Winston

28 Apr 2025

·

Stayed 1 night

Excellent! The rooftop restaurant is phenomenal with an beautiful view.

8

Dmitry

15 Dec 2024

·

Stayed 2 nights

Could not get reservation in restaurant. Staff are good.

10

Gregor

9 Nov 2025

·

Stayed 2 nights

Tolle rooftop Bar, wo auch das Frühstück serviert wird. Leider öffnet Wellness spät

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10

Kimberly

12 Jun 2025

·

Stayed 1 night

Beautiful property, great location within walking distance to pretty much anything you want. Extremely clean and friendly. We just wish they would’ve had better hours for the spa because it didn’t open until after checkout and we only stayed one night. The suggestion for a 9 AM spa open would be great if anybody else loves to enjoy the spot too. The spa was beautiful, but we didn’t get to enjoy.

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Cleanliness

Many reviewers found the hotel and rooms very clean, but there are repeated reports of lapses such as stained furnishings, odors, and missed housekeeping details. Overall cleanliness feels inconsistent for a five-star property.

Related guest reviews

2

Ondrej

25 Sept 2025

·

Stayed 3 nights

There was a chemical smell in the room

6

jackie

13 Jul 2025

·

Stayed 5 nights

Check in process was okay, nothing noteworthy to call out. Building looked nice, however our room definitely showed signs of wear and tear (eg cabinet doors had chips along the edges and fridge door was dirty. Three out of the 4 nights that we stayed, housekeeping either forgot to give us towels, a lightbulb was out, the toilet brush was left in the toilet and all the room lights plus the housekeeping card were left on. It doesn’t make sense why there’s no light in the shower as it’s all dark when you draw the shower curtain. The positive were that the location of the hotel was very good and the staff were friendly each time we walked out of the hotel.

4

Tim

2 Dec 2024

·

Stayed 2 nights

Zimmer 1501 Waschbecken wasserablauf verstopft Rechte lampe am spiegel defekt Boden im badezimmer abgesplittert Sofa sehr viele flecken. Abstoßend. Kleiderschrank alle kanten abgesplittert Sehr enttäuschend. Aber interessiert leider auch niemand und dafür eine schweine geld bezahlt

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10

Patrick

14 Oct 2024

·

Stayed 5 nights

Top Hotel in sehr zentraler Lage Sehr bequeme Betten. Sehr sauber. Garage mit Lademöglichkeit Wahnsinns Aussicht und top Restaurant im obersten Geschoss. Zimmer sehr geräumig; sehr modern gehalten.

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10

Catherine

17 Mar 2025

·

Stayed 3 nights

We stayed at SO vienna from the 14th-17th March my Daughter took me for my 43rd birthday weekend. Hotel is spotless, food is beautiful, room absolutely gorgeous, soa delightful. Had a lovely stay even though it rained for the first 2 days it did not stop us exploring. Would definitely stay here again! Staff so attentive and the property is gorgeous! They even gave us a decent big umbrella each when it was raining, lifesaver as did not bring one. Upon check out gave us water for our taxi journey back the airport. Could not fault this absolutely beautiful property! Will definitely be back the view from our room amazing, the space & modern slick minimalistic design of the room fabulous. Also so much space! I liked the fact close to city and I will be back to SO Vienna I’m the summer! Definitely 5 star thank you for a wonderful stay

10

marissa

26 Nov 2025

·

Stayed 4 nights

Hotel was clean, comfortable and conveniently located. Staff was excellent—friendly and very helpful.

10

Michael

17 Jul 2025

·

Stayed 3 nights

A great stay all around. Great staff, great view from the top floor breakfast location. Perfect location, and close to all the underground stations. Walkable and convenient. Great access to restaurants all around the hotel. Friendly and helpful staff, and a very clean room.

10

Boonleng

17 Oct 2025

·

Stayed 3 nights

Clean spacious room, amazing view, close to attractions, friendly staff, and everything in the mini bar is complimentary!

10

Paola

18 Sept 2025

·

Stayed 3 nights

Excellent property and location. We loved the white hotel room, super clean, new and comfortable. I do recommend

8

Silvio

30 Aug 2025

·

Stayed 4 nights

Location a 600 metri circa dal centro, quindi comoda. Ultimo piano un bellissimo rooftop con pub. Hotel moderno, stanze molto ampie con grandi vetrate. Bagno pulito, con tutto il necessario e prodotti di qualità, chiuso con vetri zigrinati. Non metto 5 stelle perché il copriletto era sporco di rossetto e quando ho tirato sù le lenzuola c'erano delle briciole nel letto. Il giorno dopo era tutto pulito. Anche l arredo della mia stanza non era il top, bassa qualità.

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Rooms

Modern, design-led rooms are spacious with striking city and cathedral views, smart layouts, and generally comfortable beds. Some guests found the decor dark or cold and reported dim lighting, occasional AC/TV issues, and light-blocking shutters that do not fully close.

Related guest reviews

10

Nick

31 Jul 2025

·

Stayed 3 nights

Nice modern hotel. Room was spacious with great views over the city. Rooftop bar was amazing for breakfast - both the food and the views were great.

10

Andrew

6 Oct 2025

·

Stayed 3 nights

Absolutely loved this hotel! We had 2 double beds which allowed our family to stay together. The beds were so comfy, the views were incredible, and the layout of the room was super smart. The bathroom had several sections making it easy to share with the family. Separate toilet area, separate shower and bath tub areas. 3 sinks! Easy to use mirrors to get ready even if others were showering/using toilet. Free mini bar and cool peek a boo views even from the cool and roomy closets. Interesting and fun roof top bar/restaurant. Good location just slightly outside of the hustle and bustle. Would definitely stay here again!

6

Lauren

3 Oct 2025

·

Stayed 3 nights

Absolutely stunning view from the rooftop. This hotel is very modern and chic making it highly desirable. While beautiful, the AC in our room went out and we had to shift to a smaller room with a lesser view. Staff did their best to accommodate. Seems that the hotel focused more on how it looks than the infrastructure itself. Would still highly recommend!

8

Lisa

17 May 2025

·

Stayed 5 nights

No complaints about the staff or the property itself. All 5's. However, I would not stay there again (and thus, the 4) because we didn't enjoy the interior room design. It was even more of a flat, all-gray concrete look than we expected. Felt like IKEA, just too much of the flat gray color everywhere and too blocky. The windows don't even have blinds or drapes, but just more gray blocks that cover them. Just didn't feel inviting or cozy in any way.

10

Francesco

26 Apr 2025

·

Stayed 5 nights

PRO: Ottimo hotel, stanze comode, insonorizzate, letto molto confortevole. Contenuto del frigo bar gratuito e rinnovato ogni giorno. Macchina Nespresso con 8 capsule rinnovate ogni giorno. Consiglio di aggiungere la colazione al DasLoft al 18 piano. Ottima vista, ottimo cibo buffet, ottimo cibo "a la carte" al prezzo di 24€ a persona. La colazione include anche un ottimo vino frizzante della casa di buona qualità, quasi come un prosecco. La colazione full-inclusive con prosecco con vista panoramica di Vienna non ha prezzo, Di sera il DasLoft è ristorante (dicono sia buono ma non lo abbiamo provato) e c'è bar fino a notte. Wifi molto veloce (100 Mbit/s) Personale attento e cortese. CONS: La stanza non ha tende ma delle coperture scorrevoli. Le coperture inferiori non chiudono bene e alla mattina si rischia di essere svegliati dalla luce. Serve essere creativi per cercare di bloccarle in posizione di chiuso. Bagno: cercare di migliorare la pulizia dello scarico del lavabo: a volte, se si è vicini, si rischia di avvertire qualche odore sgradevole provenire dallo scarico.

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6

Tiansheng

29 Dec 2023

·

Stayed 2 nights

The hotel has a nice location. Great view from the room facing the city center. The lighting inside the room is just too dark.

8

Keith

14 Oct 2025

·

Stayed 3 nights

Modern hotel, contemporary style. Great breakfast and lovely views at the rooftop, penthouse bar area. The room was too modern for my 80 yr old companion - dim lighting and too much shades of grey and black. Rather "cold" decor, no curtains or carpet - instead metal window shutters ! Housekeeping was average, staff in restaurant and reception were friendly and efficient.

10

Yoon Kyung

13 Jan 2026

·

Stayed 6 nights

시설이 현대적이고 비엔나에서 드문 고층호텔이어서 파노라믹 뷰가 특히 좋았습니다.

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8

Mohammed

15 Sept 2025

·

Stayed 4 nights

Great hotel. Very helpful staff. Convenient location, close to the main parts of the city and transport. Phenomenal breakfast with views, excellent service overall. The room views were great. Only downside was that the TV would not connect to our phones to be able to watch Netflix/youtube etc. no big deal as most people don’t go on holiday to watch TV. But was a shame as it is nice when winding down before bed.

10

Jean Marcel

26 Jan 2024

·

Stayed 4 nights

Large room Super confortable bed The view!!

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Service

Staff are frequently praised as friendly, attentive, and quick to resolve issues. However, breakfast service is often slow or disorganized, and a few guests experienced unprofessional interactions, miscommunications, or poorly timed housekeeping.

Related guest reviews

6

Hyungchul

21 Oct 2025

·

Stayed 3 nights

The positive points are the great view from the room and the good location. However, the service was very poor. The staff was unprofessional and made numerous small mistakes. For instance, they failed to deliver my luggage to my room. At breakfast, I was assigned to a table, only to find that someone else was also given the same one. I was also served the wrong tea. To make matters worse, I returned from breakfast around 9am to find housekeeping already in my room. While the hotel itself looks modern, it is poorly maintained. Many things were broken or out of order.

10

Adam

19 Feb 2024

·

Stayed 3 nights

Reception staff very friendly and helpful Loft bar very cool Breakfast bit hot and miss. Orders fogotton and slow service. Plates and cups not cleared away but staff delivering more refreshments

4

ramses

4 Nov 2025

·

Stayed 3 nights

El desayuno terrible. lleno, casi todos los meseros sobrepasados, servicio lento, 45 minutos para servir un café, por ejemplo,la comida llega fría, el segundo dia no llegó la comida, es hotel es lindo, la actitud del personal es mala, tendenciosa, favoreciendo a los locales. En su momento presenté mi queja y no cambio nada. mala experiencia. arrepentido de haber elegido este hotel. Mediocre para lo que pretende ser.

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10

Mary

5 Jun 2024

·

Stayed 4 nights

Amazing service from every member of staff we dealt with. Maria on reception was especially awesome. Allention to detail was outstanding. Definitely 5*!

8

Mikko

26 Nov 2025

·

Stayed 4 nights

Good location and friendly service staff. Some issues with getting warm water and getting breakfast table which was inefficient causing queues - surprising in a five star hotel

10

Luis Miguel

23 Aug 2025

·

Stayed 3 nights

De acuerdo al prestigio de este hotel algunos colaboradores no están a la altura. Por ejemplo fuimos al front desk a decirles que no podíamos ver la TV y el nos contestó que la TV ahí estaba que como no la podíamos ver quiero pensar que se quiso pasar de chistoso pero no creo que es el trato que merece un cliente sobre todo si el comentario se lo expresó a mi esposa. Al día siguiente le pedimos a la recamarera que no hiciera el cuarto aún ya que subíamos a desayunar y en seguida teníamos un tour. Nuestra petición fue ignorada y cuando regresamos de desayunar estaban haciendo la limpieza del cuarto.

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6

Tanatcha

2 Sept 2023

·

Stayed 1 night

Service not good ask for dinner reservations but no one confirmed until late night. But the door man Thomas services is very good

10

Connie

16 Nov 2025

·

Stayed 2 nights

Fantastic quality of hotel, excellent location, very friendly and helpful staff.

10

Jasmine

9 Jan 2026

·

Stayed 2 nights

A wonderful start to the year with the efficiency of the staff and check in was seamless. The room was clean spacious and had a top view of the Danube. The rooftop bar is amazing and cocktails were excellent. Great walking distance to old town Vienna and major transportation is mere steps away from the hotel lobby.

10

Wilma

1 Dec 2025

·

Stayed 6 nights

The staff at the hotel were very very cooperative. We had a few hiccups initially , but it was taken care of immediately. A quick shout out to Daniel the asst Manager who went out of his way to resolve our issues . This was beyond our expectation. Thank you Daniel. We left feeling very happy and would definitely consider this hotel , if we visit next time. The hotel maintenance personnel , too were very Accommodating. Thanks again. Nick and Wilma Piccolo

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Location

Central and walkable, with easy access to the old town, St. Stephen's Cathedral, and public transport. Many guests found it an ideal base for sightseeing.

Related guest reviews

10

Alexander

15 Apr 2024

·

Stayed 5 nights

Great location and very beautiful hotel

8

Layne

19 Jun 2025

·

Stayed 2 nights

The bed was very comfortable. The staff was very friendly. You could walk into St. Stephan’s Cathedral. Felt safe.

10

isaac

21 Aug 2024

·

Stayed 3 nights

Excellent hotel in an exceptional part of the city!!!

10

Hong

27 Aug 2025

·

Stayed 3 nights

Location is great

10

fadlallah

17 Oct 2024

·

Stayed 6 nights

Very clean and quiet. Close to metro and shopping areas

10

Amadeus

30 May 2025

·

Stayed 4 nights

Close to the center of the city

10

Avril

2 Jul 2025

·

Stayed 3 nights

Great location, fantastic staff & recommendations.

10

Jasmine

9 Jan 2026

·

Stayed 2 nights

A wonderful start to the year with the efficiency of the staff and check in was seamless. The room was clean spacious and had a top view of the Danube. The rooftop bar is amazing and cocktails were excellent. Great walking distance to old town Vienna and major transportation is mere steps away from the hotel lobby.

10

Michael

17 Jul 2025

·

Stayed 3 nights

A great stay all around. Great staff, great view from the top floor breakfast location. Perfect location, and close to all the underground stations. Walkable and convenient. Great access to restaurants all around the hotel. Friendly and helpful staff, and a very clean room.

10

JOSEPH

9 Jul 2025

·

Stayed 7 nights

This hotel is in a great location with an awesome view of St. Stephan's Cathedral. Easy walk to the best of Vienna. The property is very clean and in very good condition. The hotel staff are also very friendly and accommodating. The decor is very minimalist/sparse which gives the property an interesting contrast to the ornateness of the city.

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Dining

Breakfast and the top-floor restaurant earn praise for flavors, variety, and exceptional views. Still, several guests reported slow or disorganized breakfast service, high prices, difficulty securing reservations, and at times unavailable room service.

Related guest reviews

10

Nick

31 Jul 2025

·

Stayed 3 nights

Nice modern hotel. Room was spacious with great views over the city. Rooftop bar was amazing for breakfast - both the food and the views were great.

6

Jessica

21 Jul 2025

·

Stayed 3 nights

It felt really corporate and there was no room service! I was starving and all the restaurants close by were closed. I called for room service and they said it was closed indefinitely.

4

ramses

4 Nov 2025

·

Stayed 3 nights

El desayuno terrible. lleno, casi todos los meseros sobrepasados, servicio lento, 45 minutos para servir un café, por ejemplo,la comida llega fría, el segundo dia no llegó la comida, es hotel es lindo, la actitud del personal es mala, tendenciosa, favoreciendo a los locales. En su momento presenté mi queja y no cambio nada. mala experiencia. arrepentido de haber elegido este hotel. Mediocre para lo que pretende ser.

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10

Christopher

11 Jul 2023

·

Stayed 3 nights

Great hotel perfect location for bars and restaurants and a short walk to the old city centre We found the hop on tour bus great value and it stopped close to the hotel The rooms were very modern, very comfortable bed, large bath in the room and very quiet The breakfast was an excellent buffet, located on 18th floor you have amazing views over the city

8

sture

14 Nov 2025

·

Stayed 3 nights

The hotel was great, clean, services and had a lot of wonderful nice solutions as the interior and felt different from general hotels, in a positive way. Unfortunately some important issues were bad; worn out beds (king size bed) and electrical problems both in lamp system and also the sticks for charging. We got only electricity from only one stick. We asked for service, somebody had tried to repair but without success. Problem was still there in the evening. Second issue was the pricing of the breakfast, extremely expensive, seldom seen such a price. Therefore we decided to use the breakfast services near the hotel, many wonderful bakeries with fresh offers for an unexpensive cost. Hotel top floor restaurant had also extremely high pricing compared with any other place in Wien i.e. the historical centre or tourist areas.

10

Francesco

26 Apr 2025

·

Stayed 5 nights

PRO: Ottimo hotel, stanze comode, insonorizzate, letto molto confortevole. Contenuto del frigo bar gratuito e rinnovato ogni giorno. Macchina Nespresso con 8 capsule rinnovate ogni giorno. Consiglio di aggiungere la colazione al DasLoft al 18 piano. Ottima vista, ottimo cibo buffet, ottimo cibo "a la carte" al prezzo di 24€ a persona. La colazione include anche un ottimo vino frizzante della casa di buona qualità, quasi come un prosecco. La colazione full-inclusive con prosecco con vista panoramica di Vienna non ha prezzo, Di sera il DasLoft è ristorante (dicono sia buono ma non lo abbiamo provato) e c'è bar fino a notte. Wifi molto veloce (100 Mbit/s) Personale attento e cortese. CONS: La stanza non ha tende ma delle coperture scorrevoli. Le coperture inferiori non chiudono bene e alla mattina si rischia di essere svegliati dalla luce. Serve essere creativi per cercare di bloccarle in posizione di chiuso. Bagno: cercare di migliorare la pulizia dello scarico del lavabo: a volte, se si è vicini, si rischia di avvertire qualche odore sgradevole provenire dallo scarico.

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10

Shahaf

12 Jul 2025

·

Stayed 3 nights

Beautiful hotel, stylish, clean with high class. Excellant service, comftable & lovely rooms, The hotel have the best breakfast in vienna!

8

Mohammed

15 Sept 2025

·

Stayed 4 nights

Great hotel. Very helpful staff. Convenient location, close to the main parts of the city and transport. Phenomenal breakfast with views, excellent service overall. The room views were great. Only downside was that the TV would not connect to our phones to be able to watch Netflix/youtube etc. no big deal as most people don’t go on holiday to watch TV. But was a shame as it is nice when winding down before bed.

8

Dmitry

15 Dec 2024

·

Stayed 2 nights

Could not get reservation in restaurant. Staff are good.

8

Abhilasha Suhas

12 Sept 2025

·

Stayed 1 night

Breakfast was good but no customer service over there

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $316	10 $429
11 $268	12 $618	13 $311	14 $340	15 $290	16 $334	17 $421
18 $232	19 $401	20 $397	21 $317	22 $278	23 $222	24 $242
25 $237	26 $222	27 $242	28 $276	29 $221	30 $221	31 $247

Su	Mo	Tu	We	Th	Fr	Sa
1 $221	2 $184	3 $184	4 $255	5 $235	6 $383	7 $383
8 $328	9 $391	10 $391	11 $306	12 $287	13 $357	14 $357
15 $247	16 $298	17 $273	18 $257	19 $272	20 $383	21 $383
22 $247	23 $295	24 $317	25 $330	26 $315	27 $544	28 $512
29 $298	30 $383

SO/ Vienna

Prices for SO/ Vienna

Monthly average prices

About this property

Location

Room options

Superior Ferris Wheel View, Upper Floors, Queen-Size Bed

Black Deluxe Suite – Canal View, King-Size Bed

Classic Ferris Wheel View, Lower Floors, Queen-Size Bed

Junior Suite – Ferris Wheel View, King-Size Bed

Executive Suite – View of St. Stephen’s Cathedral, Upper Floors, King-Size Bed

Deluxe View of St. Stephen’s Cathedral, Lower Floors, King-Size Bed Or Twin Beds

Corner Room – Ferris Wheel View, Two Queen-Size Beds

Executive – View of St. Stephen’s Cathedral, Upper Floors, King-Size Bed Or Twin Beds

Presidential Suite – 270° Panoramic Skyline View, King-Size Bed

Guest reviews of SO/ Vienna

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SO/ Vienna

Considering this hotel for your Vienna trip?

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