Is parking available at the property?

Valet parking is available for a fee of USD 85 per day. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 10 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 100 per pet, per stay, with a maximum charge of USD 150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability, and a late check-out fee will be charged.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of New York, within a 5-minute walk of the Empire State Building and Macy's. It is approximately 0.9 miles from Times Square and 1 mile from Rockefeller Center.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hyatt Herald Square New York Hotel

Average nightly price at Hyatt Herald Square New York by month, last 12 months (USD)
Month	Average price
January	US$212
February	US$223
March	US$304
April	US$320
May	US$353
June	US$329
July	US$345
August	US$246
September	US$430
October	US$436
November	US$317
December	US$496

What guests think

Hyatt Herald Square New York draws consistent praise for its central, walkable location near the Empire State Building and Penn Station, friendly staff, and generally clean rooms, though many guests experienced elevator delays and noted compact, sometimes worn spaces.

Rooms are small with limited storage, some featuring Empire State Building views, and noise from thin walls is mentioned across reviews. Facilities include a popular rooftop terrace and on-site bar; valet parking is available but can be pricey. Breakfast and bar experiences vary, with occasional pricing confusion or limited hours. Overall, expect a convenient Midtown base with friendly service and compact accommodations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the rooftop terrace/bar with Empire State Building views and appreciate on-site dining; however, prolonged waits due to only one working elevator were common. Valet parking is available but expensive.

Related guest reviews

4

Teemu

15 Jun 2025

·

Stayed 4 nights

Very overpriced hotel. Only one Elevator working. Sometimes you had to wait over 5 mins for it.

8

Fernando

18 Apr 2025

·

Stayed 5 nights

I wouldn’t recommend this property until the second elevator comes back online. The project started in January . To have a property with 19 floors of rooms and to rely on one elevator is crazy. We were there when the elevator broke down and walking up more than 10 flights is tiring. The room is small(to be expected) being in Manhattan, but clean. The staff were friendly and responsive.

10

Marco

13 May 2024

·

Stayed 4 nights

Great hotel in Midtown Manhattan. Easy access to subway, shops and main attractions. Once used the breakfast option which was also good. The rooftop bar could use a make-over.

6

Rickson

6 Jul 2025

·

Stayed 1 night

Hidden fees were unexpected plus a $95 parking fee

8

Bryan

24 Jul 2024

·

Stayed 2 nights

Nice clean rooms and overall hotel. Parking is easy but it’s $78 USD per day. Roof top bar is very nice but very slow service.

6

Dianna Corrado

2 Jul 2025

·

Stayed 2 nights

The property was in great location however only one elevator worked and you spent half of your time waiting to go up and down the elevator. Online it also advertises $10 breakfast however this is not true just for an egg a piece of bread and some bacon it was $20. It also has a nice rooftop however that was not open either for any type of drink or food service.

8

Maribel

31 Mar 2025

·

Stayed 4 nights

Staff were friendly and helpful. Clean hotel. Only issue was 1 elevator was down whole time we were there

8

Andrew

1 Jun 2025

·

Stayed 1 night

You get what you pay for. Great for a few nights since you’re probably not going to be spending much time in the hotel. Hotel gyms aren’t known for being particularly well stocked but this was the sparsest I’ve ever seen. Took a while for a room to open up but this is pretty much standard for most hotels in Manhattan

10

Gary

22 Sept 2025

·

Stayed 2 nights

Great location near Empire State Building. Valet parking. Artfully appointed. All the amenities. Nice on-site dining. Friendly helpful staff.

10

Amanda

30 Mar 2025

·

Stayed 1 night

Very welcoming staff and it has the most gorgeous rooftop terrace with direct views of the Empire State Building for guests to enjoy. Walk in any direction for amazing shopping and restaurants. We really enjoyed our stay here!

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Cleanliness

Reviews repeatedly describe the hotel and rooms as clean. Some note wear and occasional maintenance or hygiene issues (e.g., hair in bathrooms, dirty terrace, aging furniture).

Related guest reviews

8

Simon

31 Oct 2025

·

Stayed 1 night

Clean room and friendly service

10

Tammy

1 Jul 2025

·

Stayed 4 nights

Great location for Empire State Building and Madison Square Gardens, but literally everything is walkable distance. The hotel is clean and quiet, it really is a great location, venue, and price.

10

Alexandra

3 Mar 2025

·

Stayed 1 night

Clean and nice beds

10

Jennifer

15 Mar 2025

·

Stayed 1 night

Beautiful, clean and very close to main attractions

6

Denise

31 Aug 2023

·

Stayed 3 nights

I was very disappointed with the terrace being so dirty. It was not cleaned once in our 4 day stay. The floor, chairs, sofas, and tables were all dirty. The room was ok but just ok. Location was great as far as being central for our activities.

10

Brenda

6 Jun 2025

·

Stayed 1 night

I liked how quiet and peaceful it was, the vibes upon entering were welcoming and nice. Loved the patience of the staff members, also the room was so clean and there were no issues

10

Kelly

23 Jan 2025

·

Stayed 1 night

Bathroom had hair on the sink and floor. There is a staple in the rug on the floor. Kept catching my socks. Pillows not very soft. Everything else was wonderful. Service and staff very friendly and nice. Bartender Moe was very friendly, nice and accommodating. Waiter, hostess, barista, all the same guy at breakfast was fantastic. He was by himself and was very busy but he was great.

10

Julie

16 Nov 2025

·

Stayed 1 night

Clean room, friendly helpful staff

10

Ugyn

17 Mar 2025

·

Stayed 1 night

Cleanliness of this Hotel is impressive in Manhattan area.

8

lisa

24 Jan 2025

·

Stayed 3 nights

The staff is gracious and helpful. The rooms are a decent size with good amenities. It was immaculate. The furniture and decor is older and worn in areas, but the bed and linens were comfortable. The area in Koreatown is excellent and the hotel is located on a quiet block.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with limited storage and low beds; several mention thin walls leading to noise. Some rooms offer Empire State Building views, while decor ranges from updated to worn.

Related guest reviews

2

Anthony

31 Mar 2025

·

Stayed 4 nights

I did not like the room layout, too small and beds too low to ground hurt backs

8

Phylipp

11 Jan 2024

·

Stayed 3 nights

Great location and hotel is clean. The only negative comment: walls are thin so we can hear the noise in the corridors, the discussions in the room next door. It is pretty intense.

10

Ana Margarita

25 Nov 2023

·

Stayed 6 nights

Room layout was great maximizing the small space with plenty of storage nooks. Bed was comfy and pillows were great. Only drawback was lack of a privacy shade. It was either up or down so room was dark when the shade was down during the day. Would definitely stay again.

6

Philip

9 Feb 2025

·

Stayed 2 nights

Walls are thin. It's still NY.

8

John

25 Mar 2025

·

Stayed 1 night

Clean, older but well maintained hotel located in the southern perimeter of Manhattan's K-town; convenient location, walking distance from Penn Station & local subway lines, a few blocks from the ESB; rooms are clean but small, decent but low platform style beds with protruding wooden frame corners (watch your shins!). WARNING: refridgerator is housed in a cabinet directly above the center nightstand. The corners of the cabinet are pointed & sharp. I accidentally bumped my head into one of the corners. Fortunately, I sustained only a minor cut & bruise but it could've been much worse. The cabinet hangs low so it is very susceptible to head/face injury. Very poorly designed and management should consider removing/relocating it. Stayed only 1 night. Walls are thin but quiet street. Bathroom is updated & clean, nice shower & good water pressure. Free coffee/tea & cookies in the lobby. Price was reasonable considering inflated Manhattan hotel rates/value.

6

Marie

28 Nov 2024

·

Stayed 4 nights

Hotel was good and location very convenient. However, walls are very thin, so if you’re unlucky like we were the first few nights, you might be kept up through the night due to noise levels from other guests.

10

Frederick

21 Feb 2023

·

Stayed 1 night

Clean, updated room with a great view of the Empire State Building. The hotel was conveniently located for what we were doing, plenty of local options for food. Great rooftop view too. Would stay there again.

10

Paul

24 Oct 2024

·

Stayed 5 nights

Location was perfect with great views of Empire State. Room was clean, only downside was lack of storage. Would definitely look at staying again if visiting New York in the future

8

Julian

31 Jul 2025

·

Stayed 7 nights

Great location. Rooms not big but also not too small. Some of interior needs some renovation...

8

Shashirasana

24 Aug 2024

·

Stayed 4 nights

It was good overall but the rooms were very small even for two people. a little bigger room would have been great and airy..

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Service

Staff are widely praised as friendly and helpful. Recurring issues include delayed check-in and inconsistent communication about fees/credits, with isolated reports of rudeness.

Related guest reviews

10

Kai Kathryn LaFrances

20 Mar 2025

·

Stayed 3 nights

Great stay, staff were friendly and extremely helpful, the hotel is a prime location for visitors walking distance to many of the major attractions

8

Kristen

29 Jun 2024

·

Stayed 1 night

Taion was absolutely wonderful! He was so welcoming when we checked in and made our stay so much better. Wonderful customer service skills!

2

David

13 May 2025

·

Stayed 1 night

My check in was supposed to be at 3pm I was not able to check in until 6:30 pm.

6

Theodore

16 Oct 2023

·

Stayed 2 nights

The staff was helpful & friendly although they didn't mention the daily $15 bar/snack credit until after i checked out. Check in was supposed to be 3pm and after a long new york drive time my room was not ready until a little after 5pm which took away relax time and dressing time before i had to leave for an event. They hold your bags while waiting but not in a secure location. Right at the front desk out in the open. The room was tiny but clean and the location was central which made it easy to get to many places like time Square. Unfortunately i would not stay again as the late check in seems to be the normal for them.

10

MARY

27 Aug 2023

·

Stayed 2 nights

The staff was absolutely awesome. Moe & Francesca as bar staff were rock stars. The front desk staff were amazingly helpful. I’ll be staying there again for sure!!!

10

Joseph

25 Nov 2025

·

Stayed 1 night

Fabulous staff at check-in!

10

joy

8 Aug 2025

·

Stayed 1 night

Jefferson the Front Desk Manager was truly amazing at checkout /Check in . He checked in a few time to make sure all was good ! Great stay!

6

Tenna

3 Feb 2025

·

Stayed 3 nights

There was only 1 elevator working. Some of the staff were downright rude. The restaurant bar tender (Mo) was outstanding. Way overpriced for the accommodations. The daily “resort fee” should be removed when you have to spend hours waiting for an elevator during your stay. The “free” coffee was nasty, when I asked when it was made the lady snapped at me and said it was just made, it was cold and very obvious it had sat there all day and put back out from the morning. I threw it away and I walked to Starbucks. I would not recommend staying at this hotel.

2

Suleman

5 Jul 2025

·

Stayed 1 night

Room wasn’t available until 4pm. Staff’s rude. My drink at the bar was served in a broken glass - when it was showed it was reserved in a used glass with lipstick on.

8

Jacinthe-Patricia

10 Aug 2024

·

Stayed 2 nights

Staff wouldn't be clear at explaining the different fees and taxes or amounts taken on our credit card upon arrival. They would speak very fast without making sure we understood or even not being sure themselves, about the fees. Other than that, staff was good, starting from Moe at the restaurant, to the trainee at the reception desk when we left.

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Location

Central Midtown location near the Empire State Building, Koreatown, Penn Station, and MSG; easy to walk or access transit. A few guests found the immediate area less appealing.

Related guest reviews

10

Jennifer

23 Aug 2025

·

Stayed 2 nights

A comfortable and safe place, 2 minutes walking to KTown and 7 to NY Penn Station. Staff friendly and helpful. Will definitely be staying here again when we’re back in NYC.

10

James

14 May 2025

·

Stayed 2 nights

Location is nice. Easy walk to Madison Square Garden and Penn Station.

8

Cassandra

8 Mar 2025

·

Stayed 1 night

Great location. Walking distance to Broadway, Hudson Yards, and the train station. Lots of restaurants nearby. Friendly staff. Rooms are small but nice.

10

Gina

5 Apr 2025

·

Stayed 2 nights

The Hotel staff were friendly and kind. Location of the hotel is really great.

10

James

25 Mar 2025

·

Stayed 4 nights

Good location, walkable to many things and subway lines. Very clean and helpful staff.

10

Andrew

18 Mar 2025

·

Stayed 1 night

Good location near Penn Station. Staff was very welcoming and accommodating. Would stay again.

10

Kimberly

17 Dec 2024

·

Stayed 3 nights

Great location!

10

Tammy

1 Jul 2025

·

Stayed 4 nights

Great location for Empire State Building and Madison Square Gardens, but literally everything is walkable distance. The hotel is clean and quiet, it really is a great location, venue, and price.

10

Gary

22 Sept 2025

·

Stayed 2 nights

Great location near Empire State Building. Valet parking. Artfully appointed. All the amenities. Nice on-site dining. Friendly helpful staff.

10

Alexander

8 Jun 2023

·

Stayed 7 nights

Perfect affordable location close to Empire State Building, Times Square and Madison Square Garden/Penn Station. Clean rooms.

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Dining

Rooftop/bar experiences and on-site dining are appreciated, but breakfast pricing/advertising caused confusion and hours or service can be limited or slow.

Related guest reviews

10

Romeo

27 Mar 2025

·

Stayed 4 nights

Great location. Nice rooftop patio. We love that they have 2 queen beds but the room is a little small with no sitting area. Staff were polite and friendly. Wished there was coffee in the lobby in the morning. Also there was a liquor store beside the hotel if you wanna take some beer or wine to the rooftop patio. We would stay there again.

10

Ivanna

3 May 2025

·

Stayed 2 nights

Had an amazing time there this week and the bartender last night was so nice and polite!

6

Natale

15 Feb 2025

·

Stayed 1 night

The property and stay were fine, however, valet parked our car and got a ticket. We walked outside to find a ticket for $115.00. They comped us the $28 resort fee. We have to now fight this ticket. Expedia states there is a made to order breakfast for $10/person. This is not true! There is no breakfast for $10/person

8

Bryan

24 Jul 2024

·

Stayed 2 nights

Nice clean rooms and overall hotel. Parking is easy but it’s $78 USD per day. Roof top bar is very nice but very slow service.

6

Dianna Corrado

2 Jul 2025

·

Stayed 2 nights

The property was in great location however only one elevator worked and you spent half of your time waiting to go up and down the elevator. Online it also advertises $10 breakfast however this is not true just for an egg a piece of bread and some bacon it was $20. It also has a nice rooftop however that was not open either for any type of drink or food service.

10

RHEA

7 Jul 2024

·

Stayed 3 nights

Everyone here was friendly and helpful. We enjoyed a few free drinks at the bar. They have a great breakfast and dinner/lunch. The room was clean and comfortable. We enjoyed spending time on the roof top and hanging in the heated igloo up there. Our room had a view of the top of the Empire State Building and was a short walk to many attractions.

10

Angela

14 Aug 2023

·

Great stay at this Hyatt property. The staff were welcoming and went out of their way to acknowledge my friends birthday which was much appreciated. We enjoyed the rooftop bar and $15 bar credit per night although wish it would stay open later. Room was clean and functional.My only complaint was that the elevator door was extremely screechy on the floor we were on so it woke us up at night but that might be floor specific. They said they would fix it.

10

Majdolin

9 Jul 2025

·

Stayed 2 nights

An amazing location at the heart of Koreatown where you can gind great dining and shopping. Furthermore if you go to the rooftop you can enjoy incredible dinning experience with the most beautiful view to the Empire State Building.

10

Gary

22 Sept 2025

·

Stayed 2 nights

Great location near Empire State Building. Valet parking. Artfully appointed. All the amenities. Nice on-site dining. Friendly helpful staff.

10

Amanda

30 Mar 2025

·

Stayed 1 night

Very welcoming staff and it has the most gorgeous rooftop terrace with direct views of the Empire State Building for guests to enjoy. Walk in any direction for amazing shopping and restaurants. We really enjoyed our stay here!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $204	9 $441	10 $637	11 $925	12 $576	13 $496	14 $549
15 $266	16 $510	17 $671	18 $658	19 $528	20 $362	21 $442
22 $190	23 $195	24 $242	25 $516	26 $410	27 $436	28 $316
29 $164	30 $453

Su	Mo	Tu	We	Th	Fr	Sa
		1 $604	2 $1,106	3 $1,041	4	5
6 $466	7 $573	8	9 $1,162	10 $1,104	11 $1,056	12 $906
13 $285	14 $330	15 $469	16 $420	17 $365	18 $522	19 $666
20 $509	21 $356	22 $383	23 $334	24 $379	25 $564	26 $586
27 $452	28 $490	29 $548	30 $561	31

Hyatt Herald Square New York

Prices for Hyatt Herald Square New York

Monthly average prices

About this property

Location

Room options

Suite (Empire)

Room, 1 King Bed, Accessible (With Shower)

Premium Room, 1 King Bed

Room, 2 Queen Beds, City View

Room, 1 King Bed, City View

Room, 2 Double Beds

Room, 1 King Bed

Deluxe Room, 1 King Bed

Room, 2 Queen Beds

Guest reviews of Hyatt Herald Square New York

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Herald Square New York

Prices for upcoming dates