Holiday Inn Express Hotel & Suites Jackson Northeast by IHG

Met expectations- did not exceed them- breakfast had good options

C

allof the facility was very clean. all staff were very courteous and helpful.

Room and staff were great. Breakfast was so-so at best. It includes pre-packaged warmed up egg product that is supposed to resemble a cheese omelet and an automated pancake machine that makes rubber pancakes. Both are barely edible but not appetizing. Coffee was not very good. If this is what ‘free breakfast’ (not free, I’m paying for it in the rack rate) has become, hotel should just move to continental pre-packaged stuff, call it a continental breakfast and drop $10-20 from the nightly rate. This kind of processed ‘food’ is one of the reasons the average person is at least 20-50lbs overweight. I’m going to find another hotel chain with an edible breakfast, if one still exists.

Politeness of your staff