Comfotel GRN
US$84
/ night
Avg. for November
Prices for Comfotel GRN
Select dates to see prices and availability
US$84
/ night
Avg. for November
Monthly average prices
Nightly prices at Comfotel GRN average US$59 in the cheapest month (January) and US$103 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$59 |
| February | US$66 |
| March | US$70 |
| April | US$88 |
| May | US$79 |
| June | US$86 |
| July | US$103 |
| August | US$83 |
| September | US$78 |
| October | US$86 |
| November | US$84 |
| December | US$83 |
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Nov · US$84
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D
Most expensive: July (~US$103)
Cheapest: January (~US$59)
About this property
This hotel has 1 building and offers designated smoking areas.
Amenities
This hotel has 1 building and offers designated smoking areas.
Business amenities
The front desk is staffed during limited hours.
Rooms
Stay in one of 18 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
Located in London (Hammersmith), COMFOTEL GRN is within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. This hotel is 0.8 mi (1.2 km) from Olympia Events and 2.4 mi (3.8 km) from Royal Albert Hall.
What's nearby
Westfield London Shopping Centre(0.6 Miles)
Eventim Apollo(0.7 Miles)
Kensington High Street(0.8 Miles)
Olympia Events(0.8 Miles)
River Thames(1.1 Miles)
Holland Park(1.1 Miles)
Portobello Road Market(1.7 Miles)
Kensington Gardens(1.8 Miles)
Queensway(2 Miles)
Kensington Palace(2 Miles)
Imperial College London(2.3 Miles)
Stamford Bridge Stadium(2.4 Miles)
Royal Albert Hall(2.5 Miles)
Natural History Museum(2.5 Miles)
Hyde Park(2.5 Miles)
Heathrow Airport (LHR)(12.9 Miles)
London City Airport (LCY)(16.4 Miles)
Gatwick Airport (LGW)(55 Miles)
Luton Airport (LTN)(36.1 Miles)
Stansted Airport (STN)(72 Miles)
Parking
Airport shuttle
Free wi-fi
Non-smoking rooms
Family room
Luggage storage
Location
120 Shepherds Bush Road, Addison, London, England, United Kingdom
Westfield London Shopping Centre (0.6 Miles)
Eventim Apollo (0.7 Miles)
Kensington High Street (0.8 Miles)
Olympia Events (0.8 Miles)
River Thames (1.1 Miles)
Holland Park (1.1 Miles)
Room options
6
Standard Double Room
Room details
1 Double Bed
Sleeps 2
75 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Triple Room
Room details
1 Double Bed
and 1 Single Bed
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
5
Standard Single Room
Room details
1 Single Bed
65 ft²
HeatingWi-Fi (Free)Private Bathroom
7
Standard Quadruple Room
Room details
2 Double Beds
Sleeps 4
161 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Comfotel GRN
6
Based on 569 verified reviews
Who stays here?
Business
18%
Couple
22%
Family
30%
Group
18%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Comfotel GRN, travellers highlight a convenient location near transport and shopping but note compromises in comfort and operations, including very small rooms that can run hot without air conditioning and variable service responsiveness.
Read moreWas this helpful?
What guests think
At Comfotel GRN, travellers highlight a convenient location near transport and shopping but note compromises in comfort and operations, including very small rooms that can run hot without air conditioning and variable service responsiveness.
Cleanliness ranges from freshly refreshed rooms and modern bathrooms to reports of odors, dust, and minor maintenance problems. Facilities are basic in a multi storey townhouse with stairs and no lift, and nearby emergency services and a busy road bring noticeable noise. There is no on site breakfast, which some guests missed. Expect a budget stay that prioritizes location over amenities.
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AI-generated summary based on recent guest reviews
Facilities
Facilities appear basic, with no air conditioning reported and some rooms becoming very hot; a few guests also noted intermittent water or electricity and a townhouse layout with stairs and no lift. Breakfast is not provided.
Related guest reviews
2
Claire
7 Dec 2025
·
Stayed 1 night
Heating in room not working, went 2 doors up the road to sister hotel/reception to advise... 2 hours later someone came to bleed radiator, did not work, 2 hours later cheap fan heater turned up. Obviously was not going to leave it on when I was out for the evening. Came back to a freezing room. put fan heater on but very noisy and cut out after 2 hours. I left at 7am having had no sleep and seriously cold... No 24/7 phone line available.
Heating in room not working, went 2 doors up the road to sister hotel/reception to advise... 2 hours later someone came to bleed radiator, did not work, 2 hours later cheap fan heater turned up. Obviously was not going to leave it on when I was out for the evening. Came back to a freezing room. put fan heater on but very noisy and cut out after 2 hours. I left at 7am having had no sleep and seriously cold... No 24/7 phone line available.
6
Kim
13 Jun 2025
·
Stayed 1 night
Welcoming staff on reception. I was in a top floor room, no lift (that I saw). The room was clean and comfortable. It was a little worn in paves e.g hole in the wall, some parts of the carpet discoloured, edges to carpets not finished. However, it was cheap and cheerful. All facilities worked, kettle, tea, milk etc provided, clean towels and bedding, comfortable bed and tv.
Welcoming staff on reception. I was in a top floor room, no lift (that I saw). The room was clean and comfortable. It was a little worn in paves e.g hole in the wall, some parts of the carpet discoloured, edges to carpets not finished. However, it was cheap and cheerful. All facilities worked, kettle, tea, milk etc provided, clean towels and bedding, comfortable bed and tv.
10
sara
19 May 2025
·
Stayed 1 night
no fuss hotel, u have all the basic amenities, walls are a bit thin and its on the main road, a bit of noise. rest all clean and its a 5 storey townhouse with no life. but does the job.
no fuss hotel, u have all the basic amenities, walls are a bit thin and its on the main road, a bit of noise. rest all clean and its a 5 storey townhouse with no life. but does the job.
10
sara
30 Jun 2025
·
Stayed 1 night
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
2
Juan Robledo
1 Aug 2025
·
Stayed 1 night
Temperatures were very warm, no AC, only one very small window from which a great deal of smoke came in through
Temperatures were very warm, no AC, only one very small window from which a great deal of smoke came in through
6
Arnim
10 Sept 2025
·
Stayed 2 nights
The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
10
Isabelle
9 Sept 2025
·
Stayed 1 night
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
4
Jeffrey
24 Jun 2025
·
Stayed 3 nights
This hotel or room for rent is close to a police station and fire hall. Non stop sirens all day and night. There is no air conditioning in the rooms. And the beds are not comfortable at all.
This hotel or room for rent is close to a police station and fire hall. Non stop sirens all day and night. There is no air conditioning in the rooms. And the beds are not comfortable at all.
8
Emily
3 Jun 2025
·
Stayed 5 nights
Awesome hotel and really great location close to many trains/tubes! Main complaint was the water turned on and off and there was little soap bars provided for each person for the trip but the cleaning staff took them away each day so by the end of our trip we had not soap or shampoos or anything left.
Awesome hotel and really great location close to many trains/tubes! Main complaint was the water turned on and off and there was little soap bars provided for each person for the trip but the cleaning staff took them away each day so by the end of our trip we had not soap or shampoos or anything left.
2
Wai Yee Fanny
22 Jun 2025
·
Stayed 2 nights
No electricity in morning & the staff handled my case was not friendly. The room was very hot & recorded the temp 32 degree inside, could not sleep even had fan. Never choose it & not recommended to friends.
No electricity in morning & the staff handled my case was not friendly. The room was very hot & recorded the temp 32 degree inside, could not sleep even had fan. Never choose it & not recommended to friends.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: several guests found rooms and bathrooms clean or refreshed, while others mentioned odors, dust, hair, and occasional broken fittings.
Related guest reviews
6
Carole
14 Aug 2025
·
Stayed 3 nights
Clean but very tiny rooms
Clean but very tiny rooms
6
Kim
13 Jun 2025
·
Stayed 1 night
Welcoming staff on reception. I was in a top floor room, no lift (that I saw). The room was clean and comfortable. It was a little worn in paves e.g hole in the wall, some parts of the carpet discoloured, edges to carpets not finished. However, it was cheap and cheerful. All facilities worked, kettle, tea, milk etc provided, clean towels and bedding, comfortable bed and tv.
Welcoming staff on reception. I was in a top floor room, no lift (that I saw). The room was clean and comfortable. It was a little worn in paves e.g hole in the wall, some parts of the carpet discoloured, edges to carpets not finished. However, it was cheap and cheerful. All facilities worked, kettle, tea, milk etc provided, clean towels and bedding, comfortable bed and tv.
10
Rachel
2 Dec 2025
·
Stayed 1 night
It's nice to feel welcome by a kind team. The room was really clean, modern. The fridge is a plus. I missed just a little bit an iron. But it's a detail. The location is super great. I recommend and will come again for sure.
It's nice to feel welcome by a kind team. The room was really clean, modern. The fridge is a plus. I missed just a little bit an iron. But it's a detail. The location is super great. I recommend and will come again for sure.
6
Arnim
10 Sept 2025
·
Stayed 2 nights
The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
10
Sio Hoon
17 Sept 2025
·
Stayed 2 nights
Easy to check in. We were surprised with the daily room refresh. Clean and comfortable. Location is good.
Easy to check in. We were surprised with the daily room refresh. Clean and comfortable. Location is good.
2
Victoria
10 Sept 2025
·
Stayed 6 nights
I honestly do not like to give bad reviews. But this one really deserves it. It is the epitome of a catfish hotel. The smell was atrocious, like 50 years of cigarette smoke and animals. The bed was so uncomfortable and NOT what is advertised. I ended up buying a blanket for padding. The stairs outside are basically falling apart. The shower head was broken. The cleaning lady was the only thing actually good about the place. She is kind and is doing the best she can do in the hovel this place is.
I honestly do not like to give bad reviews. But this one really deserves it. It is the epitome of a catfish hotel. The smell was atrocious, like 50 years of cigarette smoke and animals. The bed was so uncomfortable and NOT what is advertised. I ended up buying a blanket for padding. The stairs outside are basically falling apart. The shower head was broken. The cleaning lady was the only thing actually good about the place. She is kind and is doing the best she can do in the hovel this place is.
8
Elena
9 Oct 2025
·
Stayed 1 night
Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.
Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.
8
Miguel
26 Sept 2025
·
Stayed 2 nights
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
6
Elena
16 Oct 2025
·
Stayed 2 nights
Not as comfortable as last time I stayed here. This time I had a basement room which was down some rickety broken steps that had no lighting. The door to the street was left open. There was cleaning stuff left out in the hall and a bucket collecting water leaking from the floor above, outside my room. Strong smell of some horrible scented candle presumably to try and mask the smell of weed. The bed wasn't very comfortable, but the room was fairly clean if not nicely decorated. Terrible lighting and could hear next door's TV and the tenant above stomping around.There was lots of hot water. Not as good as the last time I stayed here so probably won't come back.
Not as comfortable as last time I stayed here. This time I had a basement room which was down some rickety broken steps that had no lighting. The door to the street was left open. There was cleaning stuff left out in the hall and a bucket collecting water leaking from the floor above, outside my room. Strong smell of some horrible scented candle presumably to try and mask the smell of weed. The bed wasn't very comfortable, but the room was fairly clean if not nicely decorated. Terrible lighting and could hear next door's TV and the tenant above stomping around.There was lots of hot water. Not as good as the last time I stayed here so probably won't come back.
8
Katie
10 Jun 2025
·
Stayed 2 nights
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very small with a mix of modern touches and variable comfort. Noise from thin walls, front door slams, and nearby sirens is common, and some guests found rooms uncomfortably warm.
Related guest reviews
6
Carole
14 Aug 2025
·
Stayed 3 nights
Clean but very tiny rooms
Clean but very tiny rooms
6
Richard
10 Jun 2025
·
Stayed 1 night
Hotel is in a terraced townhouse. The neighbour's tv was continuously blairing out throughout the night and early hours. I was in no position to complain. I got very little sleep. Advice is to take ear plugs when travelling.
Hotel is in a terraced townhouse. The neighbour's tv was continuously blairing out throughout the night and early hours. I was in no position to complain. I got very little sleep. Advice is to take ear plugs when travelling.
10
sara
19 May 2025
·
Stayed 1 night
no fuss hotel, u have all the basic amenities, walls are a bit thin and its on the main road, a bit of noise. rest all clean and its a 5 storey townhouse with no life. but does the job.
no fuss hotel, u have all the basic amenities, walls are a bit thin and its on the main road, a bit of noise. rest all clean and its a 5 storey townhouse with no life. but does the job.
2
Juan Robledo
1 Aug 2025
·
Stayed 1 night
Temperatures were very warm, no AC, only one very small window from which a great deal of smoke came in through
Temperatures were very warm, no AC, only one very small window from which a great deal of smoke came in through
6
Arnim
10 Sept 2025
·
Stayed 2 nights
The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
4
Jeffrey
24 Jun 2025
·
Stayed 3 nights
This hotel or room for rent is close to a police station and fire hall. Non stop sirens all day and night. There is no air conditioning in the rooms. And the beds are not comfortable at all.
This hotel or room for rent is close to a police station and fire hall. Non stop sirens all day and night. There is no air conditioning in the rooms. And the beds are not comfortable at all.
8
Elena
9 Oct 2025
·
Stayed 1 night
Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.
Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.
8
Miguel
26 Sept 2025
·
Stayed 2 nights
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
6
Elena
16 Oct 2025
·
Stayed 2 nights
Not as comfortable as last time I stayed here. This time I had a basement room which was down some rickety broken steps that had no lighting. The door to the street was left open. There was cleaning stuff left out in the hall and a bucket collecting water leaking from the floor above, outside my room. Strong smell of some horrible scented candle presumably to try and mask the smell of weed. The bed wasn't very comfortable, but the room was fairly clean if not nicely decorated. Terrible lighting and could hear next door's TV and the tenant above stomping around.There was lots of hot water. Not as good as the last time I stayed here so probably won't come back.
Not as comfortable as last time I stayed here. This time I had a basement room which was down some rickety broken steps that had no lighting. The door to the street was left open. There was cleaning stuff left out in the hall and a bucket collecting water leaking from the floor above, outside my room. Strong smell of some horrible scented candle presumably to try and mask the smell of weed. The bed wasn't very comfortable, but the room was fairly clean if not nicely decorated. Terrible lighting and could hear next door's TV and the tenant above stomping around.There was lots of hot water. Not as good as the last time I stayed here so probably won't come back.
8
Katie
10 Jun 2025
·
Stayed 2 nights
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent, ranging from friendly, accommodating staff and helpful luggage storage to unmanned or slow reception and difficulty reaching anyone by phone. Experiences at check in vary widely.
Related guest reviews
8
raul
28 Nov 2025
·
Stayed 3 nights
We arrived very, very early, and were greeted by someone who was clearly asleep. They refused to let us in, said check-in wasn't until 2 pm, and literally kicked us out of the place by pushing the door on us. We returned at 2 pm, and the person at the counter was completely different and extremely friendly.
We arrived very, very early, and were greeted by someone who was clearly asleep. They refused to let us in, said check-in wasn't until 2 pm, and literally kicked us out of the place by pushing the door on us. We returned at 2 pm, and the person at the counter was completely different and extremely friendly.
2
Jury
24 Sept 2025
·
Stayed 1 night
Absolutely horrendous experience. Nobody was manning reception when we arrived, so a different hotel guest had to phone for staff just so we could check in. The room itself was incredibly small and cramped, but would have been fine if not for the appalling service. When we tried to check out the reception was, again, entirely unstaffed, despite being within the hours it is supposedly manned. Myself and my partner waited at least 20 minutes for someone to come and check us out, and called the provided number multiple times over that period to try to speak to literally any member of staff. We could not get in touch, so had to just leave our key on a small shelf. This also meant we were unable to store our baggage anywhere, which meant we couldn't do half of the activities that were planned. When I contacted Comfotel GRN to complain, they offered no kind of compensation, and had the nerve to even suggest we try visiting again some other time. Spend your money literally anywhere else - these people don't care about you.
Absolutely horrendous experience. Nobody was manning reception when we arrived, so a different hotel guest had to phone for staff just so we could check in. The room itself was incredibly small and cramped, but would have been fine if not for the appalling service. When we tried to check out the reception was, again, entirely unstaffed, despite being within the hours it is supposedly manned. Myself and my partner waited at least 20 minutes for someone to come and check us out, and called the provided number multiple times over that period to try to speak to literally any member of staff. We could not get in touch, so had to just leave our key on a small shelf. This also meant we were unable to store our baggage anywhere, which meant we couldn't do half of the activities that were planned. When I contacted Comfotel GRN to complain, they offered no kind of compensation, and had the nerve to even suggest we try visiting again some other time. Spend your money literally anywhere else - these people don't care about you.
8
Hasnaa
10 Sept 2025
·
Stayed 1 night
Friendly staff, walking distance to restaurants and shopping area.
Friendly staff, walking distance to restaurants and shopping area.
8
Eric
26 May 2025
·
Stayed 1 night
Great accessible location that was safe. Staff was friendly and accommodating. Fair price. Wonderful to be able to store bags before and after check-in.
Great accessible location that was safe. Staff was friendly and accommodating. Fair price. Wonderful to be able to store bags before and after check-in.
2
Claire
7 Dec 2025
·
Stayed 1 night
Heating in room not working, went 2 doors up the road to sister hotel/reception to advise... 2 hours later someone came to bleed radiator, did not work, 2 hours later cheap fan heater turned up. Obviously was not going to leave it on when I was out for the evening. Came back to a freezing room. put fan heater on but very noisy and cut out after 2 hours. I left at 7am having had no sleep and seriously cold... No 24/7 phone line available.
Heating in room not working, went 2 doors up the road to sister hotel/reception to advise... 2 hours later someone came to bleed radiator, did not work, 2 hours later cheap fan heater turned up. Obviously was not going to leave it on when I was out for the evening. Came back to a freezing room. put fan heater on but very noisy and cut out after 2 hours. I left at 7am having had no sleep and seriously cold... No 24/7 phone line available.
10
Sio Hoon
17 Sept 2025
·
Stayed 2 nights
Easy to check in. We were surprised with the daily room refresh. Clean and comfortable. Location is good.
Easy to check in. We were surprised with the daily room refresh. Clean and comfortable. Location is good.
4
SHULING
7 Dec 2025
·
Stayed 1 night
Have to wait for somebody to check it in Under stairs is difficult to access
Have to wait for somebody to check it in Under stairs is difficult to access
8
Stuart
15 Jun 2025
·
Stayed 1 night
This hotel is excellent value for the price. The location is ideal for exploring and the owner is very obliging, looking after my luggage after I checked out. The only slight issue was late night noise but that was due to inconsiderate guests.
This hotel is excellent value for the price. The location is ideal for exploring and the owner is very obliging, looking after my luggage after I checked out. The only slight issue was late night noise but that was due to inconsiderate guests.
2
Wai Yee Fanny
22 Jun 2025
·
Stayed 2 nights
No electricity in morning & the staff handled my case was not friendly. The room was very hot & recorded the temp 32 degree inside, could not sleep even had fan. Never choose it & not recommended to friends.
No electricity in morning & the staff handled my case was not friendly. The room was very hot & recorded the temp 32 degree inside, could not sleep even had fan. Never choose it & not recommended to friends.
10
isabel
16 Jun 2025
·
Stayed 1 night
thank you for the stay, everything was fine. check in could have been a bit quicker. the check in reception is next door.
thank you for the stay, everything was fine. check in could have been a bit quicker. the check in reception is next door.
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AI-generated summary based on recent guest reviews
Location
Convenient for Shepherd’s Bush, Westfield, restaurants, and public transport. However, the busy main road and proximity to emergency services mean frequent sirens and tougher taxi access.
Related guest reviews
8
Hasnaa
10 Sept 2025
·
Stayed 1 night
Friendly staff, walking distance to restaurants and shopping area.
Friendly staff, walking distance to restaurants and shopping area.
10
Rachel
2 Dec 2025
·
Stayed 1 night
It's nice to feel welcome by a kind team. The room was really clean, modern. The fridge is a plus. I missed just a little bit an iron. But it's a detail. The location is super great. I recommend and will come again for sure.
It's nice to feel welcome by a kind team. The room was really clean, modern. The fridge is a plus. I missed just a little bit an iron. But it's a detail. The location is super great. I recommend and will come again for sure.
10
sara
30 Jun 2025
·
Stayed 1 night
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
8
Ana
29 Sept 2025
·
Stayed 2 nights
Uncomfortable for taxi, you need yo walk to cross the street as the hotel is on a bus stop in a very busy street, the impossible to cross and taxi can’t stop in the street in front
Uncomfortable for taxi, you need yo walk to cross the street as the hotel is on a bus stop in a very busy street, the impossible to cross and taxi can’t stop in the street in front
10
Isabelle
9 Sept 2025
·
Stayed 1 night
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
4
Jeffrey
24 Jun 2025
·
Stayed 3 nights
This hotel or room for rent is close to a police station and fire hall. Non stop sirens all day and night. There is no air conditioning in the rooms. And the beds are not comfortable at all.
This hotel or room for rent is close to a police station and fire hall. Non stop sirens all day and night. There is no air conditioning in the rooms. And the beds are not comfortable at all.
8
Stuart
15 Jun 2025
·
Stayed 1 night
This hotel is excellent value for the price. The location is ideal for exploring and the owner is very obliging, looking after my luggage after I checked out. The only slight issue was late night noise but that was due to inconsiderate guests.
This hotel is excellent value for the price. The location is ideal for exploring and the owner is very obliging, looking after my luggage after I checked out. The only slight issue was late night noise but that was due to inconsiderate guests.
8
Miguel
26 Sept 2025
·
Stayed 2 nights
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
8
Emily
3 Jun 2025
·
Stayed 5 nights
Awesome hotel and really great location close to many trains/tubes! Main complaint was the water turned on and off and there was little soap bars provided for each person for the trip but the cleaning staff took them away each day so by the end of our trip we had not soap or shampoos or anything left.
Awesome hotel and really great location close to many trains/tubes! Main complaint was the water turned on and off and there was little soap bars provided for each person for the trip but the cleaning staff took them away each day so by the end of our trip we had not soap or shampoos or anything left.
8
Katie
10 Jun 2025
·
Stayed 2 nights
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
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AI-generated summary based on recent guest reviews
Dining
No on site breakfast, which several guests wished were available.
Related guest reviews
8
olga
27 Jun 2025
·
Stayed 1 night
great stay, room was a bit hot but overall really liked the room and new toilet. breakfast would have also been nice, staff was helpful. great experience
great stay, room was a bit hot but overall really liked the room and new toilet. breakfast would have also been nice, staff was helpful. great experience
10
sara
30 Jun 2025
·
Stayed 1 night
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
10
Isabelle
9 Sept 2025
·
Stayed 1 night
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
Was this helpful?
AI-generated summary based on recent guest reviews
8
Whitney
18 Sept 2026
·
Stayed 4 nights
The room was very clean, we really appreciated having a kettle, fridge, and a fan in the room. Staff were so friendly and helpful. The only issue we experienced is twice in our 4 night stay we had to go to reception to get our key cards reset because they quit working. Beds were comfortable as well.
The room was very clean, we really appreciated having a kettle, fridge, and a fan in the room. Staff were so friendly and helpful. The only issue we experienced is twice in our 4 night stay we had to go to reception to get our key cards reset because they quit working. Beds were comfortable as well.
2
Jolie
17 Sept 2026
·
Stayed 1 night
Room was tiny and smelly. Awful we refused to stay there and had to find another hotel for the night
Room was tiny and smelly. Awful we refused to stay there and had to find another hotel for the night
8
Said
28 Aug 2026
·
Stayed 2 nights
Reasonable price for what you get . Nice location, train station 10 minutes walk. Long stairs and no lift .
Reasonable price for what you get . Nice location, train station 10 minutes walk. Long stairs and no lift .
10
Anna Cristina
9 Aug 2026
·
Stayed 2 nights
The room is located on the 3rd floor, and unfortunately, there is no lift available. This can be a bit inconvenient, especially when travelling with heavy luggage, as you’ll need to carry everything up the stairs. However, everything else was perfect.
The room is located on the 3rd floor, and unfortunately, there is no lift available. This can be a bit inconvenient, especially when travelling with heavy luggage, as you’ll need to carry everything up the stairs. However, everything else was perfect.
8
Kuldip
8 Aug 2026
·
Stayed 1 night
Cool
Cool
FAQs about Comfotel GRN
What are the check-in and check-out times?
Check-in is from 15:00 to 00:00, and check-out is at 11:30. Early or late check-in/check-out may be available upon request, but additional costs may apply.
What is the hotel's location in relation to key landmarks?
The hotel is located in Hammersmith, London, within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre. It is approximately 3 miles from Hyde Park and 3.3 miles from Marble Arch.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-12: NO DATA
- 2026-11-13: 123.71467271327971USD
- 2026-11-14: NO DATA
- 2026-11-15: 71.17492879772186USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: 99.45375571823119USD
- 2026-11-19: 102.00878626785277USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 106.00400457592009USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 160.76267475357054USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 192.96728650207518USD
- 2026-11-30: 70.18265365133286USD
- 2026-12-01: 100.53379738254546USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 100.53379738254546USD
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: 84.07317660827636USD
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: 75.14283952903747USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 106.08480496139525USD
- 2026-12-21: 106.1640104358673USD
- 2026-12-22: 114.37633377113342USD
- 2026-12-23: 88.35334391021728USD
- 2026-12-24: 76.11287452754974USD
- 2026-12-25: 76.97291129894256USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 71.60270249385833USD
- 2027-01-04: 62.982537630653376USD
- 2027-01-05: 78.36296484432219USD
- 2027-01-06: 79.61301220741271USD
- 2027-01-07: 89.41337745819091USD
- 2027-01-08: 96.82366308727264USD
- 2027-01-09: NO DATA
- 2027-01-10: 65.05245785551071USD
- 2027-01-11: 64.45243799037932USD
- 2027-01-12: 79.43300666980743USD
The front desk is open daily from 8:00 AM - midnight. The check-in location differs from the property location. Check-in location: [Comfotel Blu, 114 Shepherds Bush Road, W67PD]. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Popular amenities
Parking
Airport shuttle
Free wi-fi
Non-smoking rooms
Family room
Luggage storage
Services
Luggage storage
24-Hour Front Desk
Parking
Parking
Airport shuttle
General
Non-smoking rooms
Family room
Internet
Free wi-fi