Is parking available at the property?

Yes, free self-parking is available on-site, though parking is limited.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance.

Is there an airport shuttle service available?

Yes, airport shuttle services are available. Guests should arrange the transfer in advance.

Where is the property located in relation to key landmarks?

The property is located in Queenstown City Centre, within a 10-minute walk of Queenstown Gardens and Queenstown Mall. It is approximately 0.4 miles from Cookie Time Cookie Bar and 0.9 miles from Skyline Queenstown.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of NZD 30.00 per day, and rollaway beds are available for NZD 50.00 per day. Advance request is required for both options.

Amity Serviced Apartments Queenstown

Average nightly price at Amity Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	US$172
February	US$234
March	US$206
April	US$164
May	US$118
June	US$106
July	US$154
August	US$169
September	US$152
October	US$121
November	US$148
December	US$183

What guests think

Amity Serviced Apartments has helpful staff and practical apartments, but many units are dated, with worn carpets, sticky bathroom floors, and occasional maintenance issues; parking is onsite yet unregulated and access can be tight, especially during nearby roadworks.

The location is a short walk to town and the lakeside, but the uphill return is steep and most units do not have lake views. Apartments are practical with basic kitchenettes, suiting families and longer stays. Wi-Fi can be weak, and many bathrooms are shower-over-bath with a high step. Expect straightforward, value-focused lodging near town with trade-offs in age and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Units include basic kitchenettes; onsite parking is available but often tight or unregulated, and nearby roadworks have made access and maneuvering difficult at times.

Related guest reviews

6

Sonia

28 Nov 2024

·

Stayed 2 nights

The receptionist was lovely and very helpful. The apartment itself was average. The bathroom gave off the impression of being a hospital bathroom. The shower curtain did not contain any water so the bathroom mat was soaking after the first use. There was also poor ventilation so the entire bathroom got damp after a shower. The parking lot was incredibly narrow and very difficult to park.

8

Chuck

3 May 2025

·

Stayed 3 nights

The apartment was spacious and the kitchenette was convenient.

8

Narelle

20 Dec 2025

·

Stayed 1 night

Clean and spacious apartment. Microwave, fridge. Shower over bath. Great hot water

10

Gayani

14 Mar 2023

·

Stayed 2 nights

Clean and well appointed apartment - bathrooms were great. Kitchen is a little small, but was adequately stocked. Overall, great value for money.

8

Randolph

10 Mar 2024

·

Stayed 4 nights

Apartment was very functional but a little dated and in need of some work, especially the carpet. It served our needs well and we enjoyed our stay in Queenstown. Ongoing road construction made access a challenge and we were never sure se would have a parking spot when we returned in the evening. All in all, it worked for us. However, I would invest in some upgrades to things like carpet, lights, etc. if you really want this place to be a 9 rating with Hotels.com. I think Hotels.com missed this one and the place is really a 7.8 to 8.0. People rely on your ratings Hotels.com! You missed this one.

10

Aisling

22 Dec 2024

·

Stayed 1 night

Excellent location and has self service kitchen area. Perfect for anyone.

8

Karen

14 Nov 2025

·

Stayed 2 nights

Overall a good stay. Spacious and clean apartments. It was in a good location so was easy to walk into town centre. Our only issue was the parking situation. Even though it was advertised to include parking, the parking was not regulated so either they did not have sufficient parking spots for each apartment or some apartments had multiple cars which used up all the parking spots. This meant for one of our nights, we did not have a parking spot and it was not easy to find off-street parking.

10

Vladimir

6 Dec 2023

·

Stayed 1 night

Everything is good, the location is very convenient, big unit with two bedrooms and kitchen, very clean.

6

Jacqueline

22 Jan 2024

·

Stayed 5 nights

The parking areas are quite small, but staff was great to help us to park our Hyundai ImacThe street around the property was under construction

8

Pankaj

2 Dec 2023

·

Stayed 6 nights

With the construction going outside which i understand is out of their control they could atleast ask the construction company to make the entrance a bit wider and proper. It was very tight especially with a big car. Further the parkjng is very tight inside. Apart from that overall the location of the property is quiet handy. The condition is also okaish considering the price so can't complaint on that.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: several note spotless or very clean rooms, while others report stained carpets, sticky bathroom floors, musty smells, and occasional mold or damp areas.

Related guest reviews

10

Heather

5 Dec 2024

·

Stayed 1 night

This property is a bit dated but was clean and comfortable and had everything we needed. Staff at reception were wonderful.

10

Jaeho

1 Feb 2026

·

Stayed 1 night

객실 정돈 잘되어 있었음

4

Kathleen

22 Dec 2024

·

Stayed 3 nights

While the staff are helpful and the location very good, our unit was very outdated. The plumbing in the bathroom was very slow but the shower as hot. We had to put towels down to walk on the bathroom floor as it was so sticky, even socks would stick to it.

8

Mr M J

27 Nov 2025

·

Stayed 1 night

Nice apartment which was comfortable, clean by and well equipped

4

Margaret

27 Feb 2025

·

Stayed 1 night

Spacious apartment. Sticky bathroom floor - had to cover floor in towels to walk on it. Carpet was very wet near bathroom, musty smell. Couldn’t get TV in bedroom to work. Property in bad need of maintenance.

4

Lars

21 Feb 2025

·

Stayed 1 night

Nice location near both downtown and the Gondola. Web page pictures not representative of our actual room. Sofa and chairs with big stains, as well as floor. Kitchenette old and worn. Bathroom floor very sticky. Soap dispenser in bathroom broken By far the most disappointing room during two weeks in NZ. Bad value for money.

2

Kylie

2 Nov 2025

·

Stayed 3 nights

Wow! Honestly felt like we were back in a rundown student flat.....Our room had a terrible musty smell & looked like mould down some of the walls. The carpet was very badly stained & the couch had a hole in it. Neither the extractor fan in the kitchen nor the bathroom worked. Part of the wall next to the shower was visibly rotten & the bathroom floor was tacky & looked like it hadn't been cleaned in quite some time. Worse than all of this though was that the panel heaters in both the bedroom & the lounge were not working & it looked like the power points/switches on the walls had actually been melted! An absolute fire hazard!! Informed reception of all of this & let them know that the heaters need the plugs cut off immediately so they can't be plugged in & an electrician called. Will also be reporting to the Queenstown & Lakes District Council.

6

Ruby

24 May 2024

·

Stayed 1 night

Was satisfactory for a one night interim stay but the unit was very plain and aged. Carpets stained, bathroom very plain with sections of wall looking like they had water damage. Sink didn’t drain. Tv worked, had everything we needed.

10

Gordon

17 Feb 2026

·

Stayed 2 nights

Everything was top notch. No faults . Staff welcoming, room spotless .

8

James

4 Jan 2026

·

Stayed 2 nights

Clean, tidy and well located. Parking a little tricky if you have a large vehicle. Room was basic but perfectly adequate for us as a family of 4 as were out most of the time.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and practical with basic layouts and kitchenettes, but decor is dated and some fixtures show wear. Wi-Fi can be weak, and many bathrooms are shower-over-bath with a high step.

Related guest reviews

8

Kelly

7 Aug 2025

·

Stayed 6 nights

Everything was great. Easy walk to town centre. Comfortable rooms. Only thing the kids complained about wifi signal was weak, but I think it was different depending what room you stay in.

6

Niki

20 Jan 2026

·

Stayed 2 nights

The hotel has aged however it has everything you need. Short walk to Queenstown

6

Nancy

1 Dec 2025

·

Stayed 1 night

Wifi unstable.

10

Ani

27 Oct 2025

·

Stayed 2 nights

This was the perfect little apartment for my kids and I. We stayed for two nights. It is walking distance to town, perfectly set up with everything we needed, and parking spot was included right outside.

6

Ian

12 Jan 2026

·

Stayed 1 night

Decent rooms. Bit of a walk to town. Friendly staff.

8

Narelle

20 Dec 2025

·

Stayed 1 night

Clean and spacious apartment. Microwave, fridge. Shower over bath. Great hot water

8

Ann

22 Nov 2025

·

Stayed 2 nights

This motel was not too far from the central shopping area. We were able to walk around. The room was large and clean, although the decor was beginning to show some wear and tear. The bathroom was large with shower in the bath. The step into and out of the bath was quite big. Good towels and toiletries. Parking was good.

6

Terence

7 Jan 2025

·

Stayed 2 nights

The accommodation was very roomy, separate bathroom, bedroom and large kitchen/living room. Lots of equipment in the kitchen. The bed was very comfy and we both slept well. It was a shame that overall the accommodation was a little tired. The basin in the bathroom was cracked, the toilet did not flush well and the floor was very sticky. Location was good, only 10 minutes walk into town.

8

Charles

11 Nov 2025

·

Stayed 2 nights

Large accommodations throughout and very comfortable. Has seen some wear and tear( a few carpet spots) but nothing unacceptable.

10

John

3 Mar 2025

·

Stayed 1 night

Nice place to stay in Queenstown. Spacious rooms.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, with staff assisting with late check-ins and resolving issues or returning lost items. A few guests reported poor responsiveness or unfriendly interactions.

Related guest reviews

8

Kim

27 Aug 2025

·

Stayed 5 nights

Adequately appointed kitchen and had a good sleep. Staff were very helpful in addressing a couple of minor faults quickly.

10

Rick

23 Jul 2023

·

Stayed 2 nights

Staff were friendly and obliging, rooms were clean and 5 minute stroll to town

10

Samuel

6 Aug 2023

·

Stayed 2 nights

Highly reccomend this accomodation from our checkin where it was organised for our late arrival. The apartment was cozy and clean when we arrived. Spacious with all the amneties. Lovely staff who allowed us to stay after our checkout. Walking distance to town and activities. Even a smokers area. Great experience.

10

Brett

2 Jan 2026

·

Stayed 1 night

Excellent service, including chasing up over goods left behind

10

On Na

17 Nov 2025

·

Stayed 2 nights

They arranged the late check in for me which was super good as I didn’t expect I will miss the check in time!

10

Nea

24 Aug 2024

·

Stayed 7 nights

The staff were very friendly and helpful. We had an issue with our fridge and they sorted it straight away and compensated us. The rooms are a bit dated however the bed was so comfortable. We enjoyed our stay.

10

Jo-ann

12 May 2025

·

Stayed 3 nights

Excellent service

8

Kylie

15 Aug 2024

·

Stayed 3 nights

Staff were super friendly. Noting was too much trouble. They even posted an item we left behind to the next hotel on our trip for us.

10

Kathy

20 Feb 2025

·

Stayed 2 nights

The manager, Cora, went above and beyond to make our stay GREAT. Cora was exceptionally friendly and helpful, even providing ice for us from her own fridge. The unit was spacious and cleaned very well. Great staff!

6

Reto

8 Feb 2026

·

Stayed 2 nights

Die Fotos trügen. Man hat keinen Seeblick. Die Zimmer sind ok. Das Personal, vor allem die Putzfrauen waren sehr unfreundlich. Die Frau hat uns zugeparkt und hat dann noch reklamiert weil der Guy vom Frontdesk sie anwies ihr Auto umzustellen. Es sind ca. 15-20min zu Fuss ins Zentrum und zum See. Wir sind jeweils gelaufen.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient location within walking distance to town and lakeside, though the uphill return is steep. Nearby roadworks have sometimes affected access or noise, and photos suggesting lake views did not match the reality for many guests.

Related guest reviews

8

Kevin

26 Mar 2025

·

Stayed 1 night

Good location. Good value for price.

10

stacey

18 Mar 2024

·

Stayed 1 night

Really nice property and loved that we had a deck to sit on! Really great sleep and very clean. Great spot to park right close to our room. Walking distance to town but be prepared for a big hill coming back to the property.

10

Neil

24 Apr 2023

·

Stayed 2 nights

Good Location I said it was noisy but that was because of the major roadworks taking place outside the apartment.Apartment itself was great and spacious

10

Jeffery

29 Nov 2025

·

Stayed 2 nights

Room and beds were great and comfy. Only 6 minute walk to downtown but better put your climbing shoes on as it’s hilly.

8

Kelly

7 Jun 2024

·

Stayed 2 nights

Was perfect place for what we needed. Bit of a mission to get there with all the road works but it is what it is in Queenstown right now.

8

Clare

18 Jan 2025

·

Stayed 7 nights

Thank you to Cora and the team for looking after us. They were all happy to help. The apartments themselves are a little dated and the pictures showing the views over the lake do not reflect the reality…they were probably taken several years ago before buildings went in between. However, it is well situated, only a short walk from town and was good value compared to other accommodation in Queenstown.

8

Stefano

14 Feb 2024

·

Stayed 2 nights

Good location- easy walking distance to waterfront.

6

Natalie

22 Feb 2023

·

Stayed 2 nights

With lovely views across Queenstown, the Amity Apartments are perfectly satisfactory. The decor (while dated), is functional, the facilities are clean, the location is good (a few steep metres from the CBD will give your hamstrings a warm up!), and the staff are lovely. However, there was no air conditioning in the upstairs unit I was in became exceptionally hot. And I really struggled with the stairs - it was a challenge getting up and down with luggage, and they didn’t feel especially sturdy underfoot. There weren’t any hand rails and the snow grip felt squishy. I *would* stay here again, but would recommend requesting the bottom units which are protected from the afternoon sun and don’t have stairs.

8

Tao

21 Aug 2024

·

Stayed 2 nights

The location is very good. Walking distance to town center

6

Reto

8 Feb 2026

·

Stayed 2 nights

Die Fotos trügen. Man hat keinen Seeblick. Die Zimmer sind ok. Das Personal, vor allem die Putzfrauen waren sehr unfreundlich. Die Frau hat uns zugeparkt und hat dann noch reklamiert weil der Guy vom Frontdesk sie anwies ihr Auto umzustellen. Es sind ca. 15-20min zu Fuss ins Zentrum und zum See. Wir sind jeweils gelaufen.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $114	22 $107	23 $119	24 $223
25 $127	26 $117	27 $103	28 $117	29 $125	30 $143	31 $128

Su	Mo	Tu	We	Th	Fr	Sa
1 $137	2 $139	3 $293	4 $285	5 $292	6	7 $364
8 $298	9 $152	10 $144	11 $160	12 $144	13 $176	14
15 $202	16 $202	17 $326	18 $378	19	20	21 $318
22 $326	23 $220	24 $200	25 $288	26 $375	27 $206	28 $309
29 $390	30 $325

Amity Serviced Apartments

Prices for Amity Serviced Apartments

Monthly average prices

About this property

Location

Room options

Apartment, 1 Bedroom One Bedroom Apartment

Mountain View (Amity) View Apartment

Apartment with Aircon, 2 Bedrooms Two Bedroom Apartment

Apartment, 1 Bedroom, Mountain View One Bedroom Mountain View

Family Apartment, 2 Bedrooms Two Bedroom Apartment

Guest reviews of Amity Serviced Apartments

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Amity Serviced Apartments

Prices for upcoming dates