Name: Holiday Inn Express Amsterdam - Schiphol by IHG
Address: Jupiterstraat 162-200, Hoofddorp, Netherlands, Hoofddorp, North Holland, NL
Price range: US$75–US$274 per night
Rating: 7.85

What guests think

At Holiday Inn Express Amsterdam - Schiphol by IHG, guests frequently praise friendly, helpful staff and a decent included breakfast, while noting basic, compact rooms, significant construction around the area, a 10-15 minute walk to Hoofddorp station, and no airport shuttle.

Rooms are compact and functional with modern bathrooms, but storage is limited and many lack a fridge or safe; bed comfort and temperature control vary, and some note noise or thin doors. Cleanliness feedback ranges from very clean spaces to recurring issues like stained carpets, mold in showers, odors, and occasional maintenance lapses. Transport links via the nearby train work well, yet on-site dining is minimal (often pizza or delivery) and parking is typically paid. Overall, expect a simple, staff-driven stay suited to short stopovers if you plan to use public transport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: there is no airport shuttle, on-site dining is very limited (often just pizza or partner-restaurant shuttles/delivery), and parking is available but paid and can be tight. A simple bar/lounge is mentioned.

Related guest reviews

6

Kinja Katarina

30 Nov 2025

·

Stayed 2 nights

Fornøyd med stand og renslighet. Men jeg bestilte stedet for airport shuffle, noe ikke tilbydde likevel. Måtte betale ekstra byskatt ved annkomst, men det var vanlig at alle gjør. Plasseringen var dårlig med tanke på andre alternativer. Og trafikken utenfor kunne høres. Ellers hadde de shuffle til restauranter, og servicen var utmerket Hjelpsomme morsomme staff som ordnet med alt og bydde på seg selv for å ha klart frukosten til meg ved tidlig avreise! Står det på stand og service vil jeg si tipp topp, men med tanke på overraskelser som ikke airport shuffle, byskatt og parkering blir vurderingen min slik.

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6

Arjan

22 Jun 2025

·

Stayed 1 night

De lokatie ligt midden in het nieuw te bouwen Hydpark. Zeer slechte parkeervoorziening. Hotel rekent volgens de site 22,50. Echt belachelijk. Wij hebben in de woonwijk geparkeerd dit was 5 min lopen naar hotel.

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6

Charles Henri

15 Apr 2023

·

Stayed 3 nights

Hotel tres correct travaux de construction autour de l hotel en cours . Pas de restaurant le soir . Carte de room service trop legere pizza uniquement. Petit dejeuner tres correct. Personnel au top . Telephone dans la chambre hors service

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6

Robin

2 Sept 2025

·

Stayed 1 night

Hotel is makkelijk te vinden, maar heeft echt te weinig parkeerplekken. Rondom hotel zijn ze overal aan het bouwen. De kamer was echt outdated, vlekken, kapotte bekleding bed, kapot en missend plankje in douche, schimmel in voegen douche. Personeel was echt heel vriendelijk en het ontbijt was redelijk. 3 sterren is eigenlijk teveel.

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8

Elizabeth

30 Jul 2024

·

Stayed 1 night

A shuttle to and from the airport is very well needed. The trip to the hotel from the airport is complicated if you carry heavy baggage and it is very expensive if you go by taxi. The staff is super friendly and kind.

10

Andre

6 May 2025

·

Stayed 1 night

The property had partnered with a local restaurant that shuttles you there and back.

6

Otey

5 Aug 2023

·

Stayed 1 night

They is NOT shuttle service to the airport. I would not use this Holiday Inn again. Also, It is adjacent to a huge construction site.

8

Allison

3 Jan 2026

·

Stayed 1 night

The room and front desk staff were wonderful. We stayed there on New Years Eve, unaware of the crazy history the Netherlands has with fire works and this night (seriously, you should look it up), but they had ear plugs ready for us. My only complaint was that the bed was quite hard, but I think that is just a European thing. (Spoiled American.) The bathroom was super nice, and the inside is very tastefully done. The outside of the building looks a little worse for wear, but you'd never know once you get inside. Just be aware that there is no shuttle to get you to the airport. They suggest taking a Taxi or Uber, but the train station is only a 10 minute walk and it's just one stop away from Schipol. They also have busses that will take you there as well for a typical public transportation cost.

10

Lori

12 Sept 2025

·

Stayed 1 night

Hotel advertised a free airport shuttle but doesn’t offer one. Beds aren’t very comfortable. Breakfast is good

8

RONALD

23 Jun 2023

·

Stayed 1 night

The construction around the hotel makes the surroundings less than the best. However, they have a relationship with a couple of local restaurants for shuttle or delivery. We chose the Mexican restaurant and it was excellent. A great added service from the hotel.

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Cleanliness

Many guests report clean rooms and public areas, but recurring issues include stained or worn carpets, mold in showers, lingering odors, and occasional housekeeping lapses, leading to inconsistent standards.

Related guest reviews

6

Lucía Gabriela

3 Jan 2025

·

Stayed 3 nights

Malisimo, se hacen llamar Aeropuerto Schipol, no estan cerca del Aeropuerto, dice a unos pasos de la estacion del tren, si pero de Hoofdddorp y pasos segun quien, para una persona mayor y con maletas caminar todo eso es complicado, la zona esta en construcción , baja accesibilidad mucha distancia obras, señales polvo baches. El hotel sucio las alfombras vomitadas, las duchas con hongos, ventanas que no cierran bien y cortinas rotas. Desayuno demasiado simple y mala relacion precio calidad. Es molesto que engañen, uno no conoce destancias y lo elegi por cercania al aeropuerto y fue la peor elección. Ni siquiera lo piensen, elijan otro hotel.

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8

Sanford

14 May 2025

·

Stayed 6 nights

We enjoyed our stay at this hotel. Be aware that this area is outside the Amsterdam tram system. If you want to take a tram from here then you will have to pay additional for the fare or for the multi-day transportation pass. Our bedroom was comfortable except for the fact that there are no drawers or cupboards for storing clothes. See the photo. There were only six hangers and a couple of shelves in the room. Disappointing. The hotel web site does not tell you that there is considerable construction around it. The view from both windows of our room was really disappointing. See the photos. The shower is very nice and the bathroom is good. Breakfast is good. We liked the stylish breakfast eating area. The staff was accommodating to special requests. One thing the hotel needs to change is the fact that a large, smelly ashtray is situated just outside the main door, next to the bench. You can't sit on the bench because of the smell. And the smell of cigarettes enters the lobby through the doors. Most businesses have a requirement that smoking be done at least 10 m from a doorway. We feel that should also be the case here. We pointed this out to the staff but there was no change while we were in the hotel. Manager please note. The carpets in our floor had stains and were worn in spots. There was no safe in the room. There is a lovely park two minutes away from the hotel with live animals and walking areas. A very relaxing space.

4

John

1 Jul 2025

·

Stayed 4 nights

The staff were good, though there was never enough of them. Waited forty minutes to be served a beer, the girl on check in was also serving the bar and she had an difficult customer checking in and had nobody to assist her. The room was clean and fresh apart frim the carpet which had numerous dodgy looking stains on it, its time the carpet was replaced i wouldnt walk bare footed on it.

6

Robin

2 Sept 2025

·

Stayed 1 night

Hotel is makkelijk te vinden, maar heeft echt te weinig parkeerplekken. Rondom hotel zijn ze overal aan het bouwen. De kamer was echt outdated, vlekken, kapotte bekleding bed, kapot en missend plankje in douche, schimmel in voegen douche. Personeel was echt heel vriendelijk en het ontbijt was redelijk. 3 sterren is eigenlijk teveel.

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4

Lauren

20 Apr 2025

·

Stayed 3 nights

Serious issues with poor maintenance and housekeeping plague this hotel. The first room we were given, the carpetnwas soaking wet. The second roon stunk like a washing machine that had wet clothes in it for a month. After two additional room attempts, one that was clean and odor free was located. The hotel location is not great. It is a 15 minute walk to the train station and there is no bus. The hotel says it is an airport option, bit its a train ride and long walk to get there and they do not offer a shuttle. The breakfast is just okay. The coffee is mediocre. The staff in the lobby and bar are lovely and super helpful. The issues with this hotel stem from poor management and bad housekeeping.

10

Chris

8 Nov 2025

·

Stayed 1 night

Clean room. Excellent shower. Didn't try breakfast as checked out early for a flight.

10

Holly

28 Oct 2025

·

Stayed 6 nights

I really appreciated how clean the room was—they also claim to use hospital grade disinfectants, which is fantastic for a germaphobe like me. I was initially a bit nervous to stay here as some of the reviews stated the rooms were not in great condition; however, I found that my stay was very clean and comfortable. There wasn’t any noisy construction, as mentioned in reviews, during my time here; however, they do provide ear plugs in the room if needed. The staff is very helpful and attentive as well—no complaints about them. The only minor issue is just a few specks/stains on the floor and some scribbles on the wall. Other than that, I would stay here again!

6

Samuel

19 Jul 2025

·

Stayed 2 nights

It was decent but bathroom did have mold and a bit dusty for me.

10

Elvan

2 Nov 2024

·

Stayed 3 nights

Saubere Anlage und Zimmer, freundliches Personal. Das Frühstück fanden wir auch Super.

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2

colleen

16 Sept 2023

·

Stayed 1 night

Mold in the shower, carpets stained/soiled Do not recommend

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Rooms

Rooms are compact and functional with modern bathrooms and good showers, but storage is limited and many lack a fridge or safe. Bed comfort and temperature control are mixed, and some report noise, sealed windows, or weak Wi-Fi.

Related guest reviews

4

Rodney R

25 Jun 2025

·

Stayed 6 nights

Small room, small TV, old carpet with stains. Poor breakfast, set temperature on AC,. Limited bar. Staff was great, walking distance to shopping and restaurants, and movie theater. Bus and public transportation nearby.

8

Zaldy

17 Jul 2025

·

Stayed 1 night

Beds need upgrading. They looked they’re just boxed springs.

8

Sanford

14 May 2025

·

Stayed 6 nights

We enjoyed our stay at this hotel. Be aware that this area is outside the Amsterdam tram system. If you want to take a tram from here then you will have to pay additional for the fare or for the multi-day transportation pass. Our bedroom was comfortable except for the fact that there are no drawers or cupboards for storing clothes. See the photo. There were only six hangers and a couple of shelves in the room. Disappointing. The hotel web site does not tell you that there is considerable construction around it. The view from both windows of our room was really disappointing. See the photos. The shower is very nice and the bathroom is good. Breakfast is good. We liked the stylish breakfast eating area. The staff was accommodating to special requests. One thing the hotel needs to change is the fact that a large, smelly ashtray is situated just outside the main door, next to the bench. You can't sit on the bench because of the smell. And the smell of cigarettes enters the lobby through the doors. Most businesses have a requirement that smoking be done at least 10 m from a doorway. We feel that should also be the case here. We pointed this out to the staff but there was no change while we were in the hotel. Manager please note. The carpets in our floor had stains and were worn in spots. There was no safe in the room. There is a lovely park two minutes away from the hotel with live animals and walking areas. A very relaxing space.

10

Daniel

13 Sept 2024

·

Stayed 4 nights

Das Personal war sehr freundlich und immer bemüht, die Gäste zufrieden zu stellen. Ein Schrank im Zimmer wäre nicht schlecht gewesen..

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8

Judith

21 Oct 2023

·

Stayed 1 night

Everything was good except the temperature in the room and the inability to change it. Even to have a fan blowing would be nice.

8

Jens

27 Aug 2023

·

Stayed 1 night

Windows are always closed, you cant Open it a Little Bit.

4

Savita

14 Sept 2023

·

Stayed 3 nights

Not what I was expecting from the chain Was put into a room with no working AC Next day contact reception was told they have no other rooms left only one with a small double bed No fridge In the room Pillows were covered in mold

6

Hudson

18 Nov 2025

·

Stayed 2 nights

Room was good and mostly comfortable. Cold in the room. No working heater. No amenities at this hotel. No shuttle do the hotel ordered me a gypsy cab which charged a usurious rate to the airport which is close by. Low quality food. No stat again.

6

Anant

1 Oct 2025

·

Stayed 5 nights

For the amount of room charges, amenities were very limited. The rooms were extremely tiny; not even dental or shaving kit provided. No dental kit even on request. Breakfast very basic level; and no food available except breakfast and pizza made on order. No options for any other meals. I understand this is a basic level hotel, but in that case the cost must be kept substantially lower for the kind of facilities provided. Even after five day stay, hotel created a big fuss in allowing 1-2 hours late checkout and asked for ten euros per hours. Seems to only want to extract money for everything.

10

Yair

13 Apr 2024

·

Stayed 1 night

Clean and functional room. Great for a lay over. Next to a major construction site which makes it a bit unpleasant. Wifi is terrible. Don't count on it.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with staff often going the extra mile. Some guests, however, report slow or understaffed moments, unprofessional interactions, or administrative issues such as check-in delays, billing/misinformation, or fees for storage/late checkout.

Related guest reviews

2

Daniel

29 Jan 2024

·

Stayed 1 night

Construction works all around hotel with work going on all through the night. Multiple stains on walls and carpets. Staff incompetent, asked for a bottle of wine was charged for 2 glasses and then for a full bottle (total €43!!!!) rather than just for the bottle we asked for.

6

Heidi

22 Sept 2025

·

Stayed 1 night

The receptionist very kindly arranged for an early check in and brought me a piece of pizza while I waited for my room! The room was provided earlier than the official check in time which was a great help. The location is surrounded by construction and 1 km walk to the nearest train station. Some carpet stains and damage and bathroom floor stains. Comfortable bed. They charge to store guest luggage after check out.

10

David

24 Oct 2025

·

Stayed 1 night

Great room, incredible staff, close to Schiphol.

10

Elijah

13 Aug 2025

·

Stayed 1 night

The service was absolutely incredible. Eva and Giulliana not only managed to take care of our large party checking in, but also serve several other customers in multiple languages without missing a single beat. The breakfast was wonderful and if I am ever back in Amsterdam, I would hope to see these wonderful and generous staff members again.

2

Gajendra

4 Jun 2025

·

Stayed 1 night

Waited for 1 hr. For check in...then hotel person told no room available...then they booked other hotel....this is very unprofessional

2

Hasan

2 Jan 2026

·

Stayed 2 nights

I do not recommend this hotel to anyone, for several serious reasons. First of all, I booked this hotel through Hotels.com and I still have the official booking confirmation. However, when we arrived at the hotel, the staff claimed that our reservation had been canceled because the hotel price was higher than the price I had booked. They then forced us to pay almost 70% more than the original reservation amount, leaving us with no real choice. This situation felt like a form of deception and fraud. Secondly, the rooms were extremely dirty. The toilet had clearly not been cleaned, and the bed sheets had brown stains, which is completely unacceptable. From a cleanliness point of view, I would give this hotel zero out of ten. Regarding customer service, I would also give zero out of ten. The behavior of the staff was unprofessional and unfair. For all these reasons, I strongly advise everyone to avoid this hotel.

10

Trevor

23 Apr 2024

·

Stayed 5 nights

The cleanliness of the hotel especially the bed and sheets. The staff did an excellent job and Dario, the manager ensured our stay was enjoyable.

10

Dean

28 Dec 2025

·

Stayed 4 nights

Amazing hotel and staff. Good breakfast

10

Mark

1 Sept 2025

·

Stayed 5 nights

Really great staff went the extra mile for us :) inc saving a snack for early breakfast

10

Sabina

30 Nov 2025

·

Stayed 2 nights

Excellent service

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Location

Located in Hoofddorp amid extensive construction, it’s about a 10–15 minute walk to Hoofddorp station (one stop to Schiphol) and not central to Amsterdam. Access with luggage can be awkward, nearby dining is limited, and there is no airport shuttle.

Related guest reviews

8

Isa

1 Nov 2025

·

Stayed 5 nights

What I like about the place is the location, a good 10-15 walk away from Hoofddorp station. The area is quiet and you feel safe. Next is the price of the room, which is way cheaper than other budget hotels, and they offer free continental breakfast. The room is just okay. Nothing grand. Just necessities like towels, body wash and shampoo. There's a kettle that works if you find the right pressure to turn it on. The bedside light does not work. You need to have your own plug/adapter for your phone because it's a 2-pin socket. The bed and pillow are also okay. There is building work outside, but it didn't bother us as we were out and about during the day. The Reception people are not overly friendly. Most of the time I passed them, they are zoning out and kind of indifferent. Overall, I get what I paid for. Pretty basic, just somewhere to rest at the end of a long-day sightseeing.

8

Roberto

20 Mar 2025

·

Stayed 1 night

Hard to reach (long walk through construction)

8

Evelyn

17 Jan 2024

·

Perfect service from staff. I would have given this hotel 5 star if there was a free shuttle bus to and from the Amsterdam Airport. It was so expensive getting Uber or taxi to the hotel and the area is not close to anything.

10

Julianne

27 Dec 2023

·

The hotel was nice enough but the outside construction was noisy and difficult to navigate.

8

Rafael

4 Oct 2023

·

Stayed 3 nights

Opção muito boa próxima ao aeroporto. Próximo a estação de trem. Próximo a parques, supermercados e alimentação. Um pouco de barulho por conta de obras no entorno.

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8

John

13 Aug 2025

·

Stayed 2 nights

This isn't a luxury hotel but it is ok. Due to building works surrounding the hotel the walk to the nearby station took longer than normal. Be prepared to walk along some unlit roads if returning to the hotel from the station late at night. The carpet in the bedroom needed replacing and one of the bed bases looked shabby. The staff on reception were really helpful and some issues I had were dealt with quickly. The free breakfast selection was generous and made the stay good value.

8

Shelagh

30 Dec 2024

·

Stayed 1 night

Wish we had known that the train from Airport or City Center is so close. First taxi ride to get there was 30euros. Front desk told us about the train- very helpful thereafter and cost effective!! This location will be fantastic once all the construction around it is completed. Thanks!

10

Mihai

24 Sept 2025

·

Stayed 3 nights

Great hotel in wrong area, no really transportation available besides expensive long distance taxi.

8

Murali

29 Jul 2025

·

Stayed 1 night

Too far from train station for walking and not convenient to carry luggage , if staying near to airport. Holiday inn needs to mandatorily provide own or public shuttle facilities. It is a shame to be close to airport and have long walk to nearest train station

10

Irene

22 May 2025

·

Stayed 2 nights

Area is commercial and building going on. Not really close walking to multiple eateries. Breakfast buffet included was excellent. Room was too cold for me. Requested extra blanket and heat. Portable heater and blanket arrived. Was toasty after that. 15 min walk to huge mall with multiple eating spots. 8 min walk to train. Apparently heat system had switched to AC for season so heater could not work but AC could be turned off.

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Dining

Breakfast is included and often considered good, though several guests found it basic, repetitive, or lacking hot/vegan/gluten-free options. There is no full restaurant; dinner options are mainly pizza, delivery, or partner-restaurant shuttles.

Related guest reviews

10

Bogdan

12 Nov 2025

·

Stayed 2 nights

Das Hotel befindet sich in einer guten Lage mit einigen Einkaufsmöglichkeiten, Restaurants, nah am Bahnhof. Das Frühstücksangebot war sehr gut. Das Zimmer war groß und sauber. Das Personal war auch sehr nett und hilfsbereit. Ich kann das Hotel nur empfehlen.

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6

Charles Henri

15 Apr 2023

·

Stayed 3 nights

Hotel tres correct travaux de construction autour de l hotel en cours . Pas de restaurant le soir . Carte de room service trop legere pizza uniquement. Petit dejeuner tres correct. Personnel au top . Telephone dans la chambre hors service

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6

Wladimir

6 Dec 2024

·

Stayed 3 nights

A lot of construction going on in this area. That makes it noisy early in the morning and during the day. No restaurants in vicinity neither in the hotel. Breakfast is very poor and no variety if you stay for a couple of days. furniture in breakfast area are old

10

Andre

6 May 2025

·

Stayed 1 night

The property had partnered with a local restaurant that shuttles you there and back.

10

Nicolas

5 Jun 2023

·

Stayed 1 night

Nice hotel but dining choices are limited.

8

Vivienne

23 Jan 2026

·

Stayed 2 nights

Comfortable room, good breakfast

10

Margarita

2 Aug 2025

·

Stayed 2 nights

Nice and clean hotel, super friendly staff, very good breakfast buffet, I just wished they had options for vegan people, but a lady in charge helped us make a plate for my vegan son. The hotel is in a walkable distance from the train station, a lot of construction around the area though. We liked it, and we would stay again

6

Amin

25 Mar 2025

·

Stayed 2 nights

Poor breakfast

8

RONALD

23 Jun 2023

·

Stayed 1 night

The construction around the hotel makes the surroundings less than the best. However, they have a relationship with a couple of local restaurants for shuttle or delivery. We chose the Mexican restaurant and it was excellent. A great added service from the hotel.

10

Scott

27 Aug 2024

·

Stayed 1 night

Great included breakfast

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Month	Average price
January	US$76
February	US$74
March	US$86
April	US$157
May	US$138
June	US$109
July	US$100
August	US$109
September	US$125
October	US$119
November	US$90
December	US$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $120	8 $122	9 $148	10 $230	11 $247	12 $274
13 $122	14 $106	15 $108	16 $109	17 $136	18 $101	19 $123
20 $79	21 $96	22 $101	23 $129	24	25 $110	26 $116
27 $90	28 $97	29 $131	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $97	3 $108
4 $76	5 $84	6 $83	7 $89	8 $111	9 $120	10 $98
11 $75	12 $76	13 $82	14 $92	15 $90	16 $120	17 $207
18 $83	19 $89	20 $102	21 $117	22 $139	23 $145	24 $188
25 $94	26 $86	27 $86	28 $89	29 $85	30 $85	31 $93

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About this property

Location

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What guests think

Property policies

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FAQs about Holiday Inn Express Amsterdam - Schiphol by IHG

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