Midtown West Hotel
US$239
/ night
Avg. for November
Prices for Midtown West Hotel
Select dates to see prices and availability
US$239
/ night
Avg. for November
Monthly average prices
Nightly prices at Midtown West Hotel average US$107 in the cheapest month (February) and US$241 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$138 |
| February | US$107 |
| March | US$134 |
| April | US$173 |
| May | US$193 |
| June | US$236 |
| July | US$170 |
| August | US$132 |
| September | US$182 |
| October | US$232 |
| November | US$239 |
| December | US$241 |
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Nov · US$239
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D
Most expensive: December (~US$241)
Cheapest: February (~US$107)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Dining
Mingle with other guests at the complimentary reception, held daily.
Rooms
Make yourself at home in one of the 31 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers.
Location
With a stay at Midtown West Hotel, you'll be centrally located in New York, a short 8-minute walk from The High Line Park and 14 minutes by foot from Empire State Building. This hotel is 0.8 mi (1.4 km) from Times Square and 1.3 mi (2.1 km) from Rockefeller Center.
What's nearby
Madison Square Garden(0.1 Miles)
Moynihan Train Hall(0.2 Miles)
Macy's(0.4 Miles)
The High Line Park(0.4 Miles)
Chelsea Hotel(0.5 Miles)
Herald Square(0.6 Miles)
New York Times Building(0.6 Miles)
5th Avenue(0.6 Miles)
Madison Square Park(0.7 Miles)
Empire State Building(0.7 Miles)
Times Square(0.7 Miles)
Jacob K. Javits Convention Center(0.7 Miles)
Broadway(0.8 Miles)
Chelsea Market(0.8 Miles)
Flatiron Building(0.8 Miles)
LaGuardia Airport (LGA)(10.3 Miles)
Newark Liberty Intl. Airport (EWR)(16.9 Miles)
John F. Kennedy Intl. Airport (JFK)(17.6 Miles)
Linden, NJ (LDJ)(22.7 Miles)
Parking
Non-smoking rooms
Safe-deposit box
ATM/Cash machine
Luggage storage
Allergy-free room available
Location
303 West 30 Street, Chelsea, New York (and vicinity), New York, United States of America
Madison Square Garden (0.1 Miles)
Moynihan Train Hall (0.2 Miles)
Macy's (0.4 Miles)
The High Line Park (0.4 Miles)
Chelsea Hotel (0.5 Miles)
Herald Square (0.6 Miles)
Room options
6
Basic Triple Room, 1 Bedroom
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
193 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Room, 1 Twin Bed
Room details
1 Single Bed
100 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
14
Room
Room details
1 Large Double Bed
Sleeps 2
151 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Midtown West Hotel
7.2
Good
Based on 1,240 verified reviews
Who stays here?
Business
34%
Couple
29%
Family
12%
Group
9%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
Midtown West Hotel offers an ultra-basic, budget stay in a very central spot near Penn Station and Madison Square Garden, with many guests appreciating the price and walkable location but warning about very small rooms, noise, and a stair-only building.
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What guests think
Midtown West Hotel offers an ultra-basic, budget stay in a very central spot near Penn Station and Madison Square Garden, with many guests appreciating the price and walkable location but warning about very small rooms, noise, and a stair-only building.
Cleanliness and maintenance are mixed: some rooms are clean and adequate, while others report dirty linens, mold, pests, and malfunctioning heat, AC, TVs, or sinks. Service varies widely, from friendly and helpful to unresponsive, rude, or disorganized, with occasional overbooking and misleading photos noted. Amenities are minimal with no on-site dining and few extras. Best for short, no-frills stays when location matters more than comfort.
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AI-generated summary based on recent guest reviews
Facilities
Walk-up building with no elevator and small, basic common areas; amenities are sparse. Several guests found the entrance uninviting and luggage storage unsecured.
Related guest reviews
6
Lina
5 Dec 2023
·
Stayed 2 nights
They expect us to leave our baggages in the lobby for the day without giving us a claim ticket. Anyone could walk away with them. Staff lacks professionalism. Desk clerk was napping in a room nearby when we tried to check in.
They expect us to leave our baggages in the lobby for the day without giving us a claim ticket. Anyone could walk away with them. Staff lacks professionalism. Desk clerk was napping in a room nearby when we tried to check in.
8
Dieter
24 Jan 2025
·
Stayed 1 night
Clean rooms, but VERY small. No elevator!
Clean rooms, but VERY small. No elevator!
6
Gerry
21 Apr 2024
·
Stayed 1 night
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
6
David
29 Apr 2024
·
Stayed 2 nights
Small room, no elevator. Good location.
Small room, no elevator. Good location.
2
Dave
27 Oct 2023
·
Stayed 1 night
The hotel was hard to find and gated upon entry. The room was on the street, with lights pooping in through the shades that barely weee in the room. Stink of weed from the street was pouring in through the AC vent. This not a 3 star hotel. Do not stay here.
The hotel was hard to find and gated upon entry. The room was on the street, with lights pooping in through the shades that barely weee in the room. Stink of weed from the street was pouring in through the AC vent. This not a 3 star hotel. Do not stay here.
6
Rebecca
27 Dec 2024
·
Stayed 1 night
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
10
Kanae
24 Nov 2024
·
Stayed 2 nights
Elevator was not there, but hotel location was closed Penn station and very convenient!
Elevator was not there, but hotel location was closed Penn station and very convenient!
8
Johnny
30 May 2025
·
Stayed 4 nights
No elevator
No elevator
8
Talia
7 Jan 2025
·
Stayed 1 night
It is a 4 story walk up no elevator just a heads up! Great location next to MSG.
It is a 4 story walk up no elevator just a heads up! Great location next to MSG.
10
Ian
21 Oct 2025
·
Stayed 1 night
Room was small but clean. Was on 3rd of four floors. No elevator if you're mobility-impaired.
Room was small but clean. Was on 3rd of four floors. No elevator if you're mobility-impaired.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some guests found rooms spotless, while others reported dirty linens, odors, mold, pests, and bathrooms not properly cleaned. Housekeeping during stays often required requests.
Related guest reviews
4
Claudio
4 Feb 2024
·
Stayed 1 night
The location in very center and near the Madison square garden. The bathroom is quite small and it had a small sink. There was mold is the bathroom ceiling. The room smell like someone smoke on it. For the price, I think you can get a better hotel in the city…
The location in very center and near the Madison square garden. The bathroom is quite small and it had a small sink. There was mold is the bathroom ceiling. The room smell like someone smoke on it. For the price, I think you can get a better hotel in the city…
2
Holly
1 Mar 2025
·
Stayed 1 night
Roaches.. I had to leave
Roaches.. I had to leave
4
Jean Louis
13 Nov 2025
·
Stayed 1 night
Bed sheets dirty
Bed sheets dirty
2
Leah
27 Jun 2025
·
Stayed 1 night
We saw a bedbug in our first floor room after about 45 minutes, so we left.
We saw a bedbug in our first floor room after about 45 minutes, so we left.
2
Alyssa
25 Mar 2025
·
Stayed 1 night
I would not recommend staying at this hotel. My room was unclean. There was hair and bugs on the floor. I left after 30 minutes. No refund was offered.
I would not recommend staying at this hotel. My room was unclean. There was hair and bugs on the floor. I left after 30 minutes. No refund was offered.
2
Jaimie
26 May 2023
·
Stayed 2 nights
Rundown dump. Mold in the shower. Would not recommend.
Rundown dump. Mold in the shower. Would not recommend.
4
Tom
18 Mar 2023
·
Stayed 1 night
Disappointed. The bathroom had not been cleaned since the last guest was there, which I found quite disgusting. Bed was comfy, but room was a bit dingy. You get what you pay for!
Disappointed. The bathroom had not been cleaned since the last guest was there, which I found quite disgusting. Bed was comfy, but room was a bit dingy. You get what you pay for!
10
Daniel
28 Oct 2025
·
Stayed 1 night
The room was spotless. Staff is courteous and accommodating. This was a very convenient location as well near several top NYC attractions. Thank you! :)
The room was spotless. Staff is courteous and accommodating. This was a very convenient location as well near several top NYC attractions. Thank you! :)
10
Julia
17 Jun 2025
·
Stayed 9 nights
I had the most plesant stay at Midtown West Hotel. Everything was clean and I felt very safe. Roomservice was available at all times as was help from the friendly receptionists. My room was quiet small but very economic, the bad was extremely cosy and the bathroom sufficient. In summary and considering the perfect location I highly recommend this place!
I had the most plesant stay at Midtown West Hotel. Everything was clean and I felt very safe. Roomservice was available at all times as was help from the friendly receptionists. My room was quiet small but very economic, the bad was extremely cosy and the bathroom sufficient. In summary and considering the perfect location I highly recommend this place!
2
Sonya
22 Sept 2023
·
Stayed 2 nights
There was mold on the ceiling and the bathroom sink would not drain. We had to brush our teeth in the bathtub. The room was as clean as it could be under the circumstances but I will not stay here again despite its location being convenient. It is very loud and the ac unit is a window unit that is also loud. When we checked in the clerk told us our card was not working and said we had to leave our passports and credit card with him to check in the room. We refused. He wrote our passport numbers down and let us in the room. When the supervisor came we were awakened at 11 pm for them to run our credit card which had no problem when the other person scanned it.
There was mold on the ceiling and the bathroom sink would not drain. We had to brush our teeth in the bathtub. The room was as clean as it could be under the circumstances but I will not stay here again despite its location being convenient. It is very loud and the ac unit is a window unit that is also loud. When we checked in the clerk told us our card was not working and said we had to leave our passports and credit card with him to check in the room. We refused. He wrote our passport numbers down and let us in the room. When the supervisor came we were awakened at 11 pm for them to run our credit card which had no problem when the other person scanned it.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very small with tiny bathrooms and minimal storage; street noise and thin walls are common. Maintenance can be hit-or-miss, with reports of weak or broken AC/heat, TVs, and unreliable Wi-Fi; a few note comfortable beds.
Related guest reviews
2
Nigel
5 Aug 2025
·
Stayed 1 night
I chose this hotel for its good location, which is really the main thing it has going for it. Thankfully, I was only staying one night—any longer and I would have looked for somewhere else. The air conditioning was essentially useless—it just blew warm air, which made for a very uncomfortable stay given it was 34°C outside. There’s no lift, so be prepared to haul your luggage up multiple flights of stairs (my room was on the 4th floor). The room itself was poorly set up: there was only one accessible power socket, either occupied by the air conditioner or inconveniently located far from the bed. Noise was also a major issue—between the ineffective but loud A/C unit and constant traffic noise outside (sirens and honking), it was hard to relax. Wouldn’t recommend unless you’re in a bind and just need somewhere central for a very short stay.
I chose this hotel for its good location, which is really the main thing it has going for it. Thankfully, I was only staying one night—any longer and I would have looked for somewhere else. The air conditioning was essentially useless—it just blew warm air, which made for a very uncomfortable stay given it was 34°C outside. There’s no lift, so be prepared to haul your luggage up multiple flights of stairs (my room was on the 4th floor). The room itself was poorly set up: there was only one accessible power socket, either occupied by the air conditioner or inconveniently located far from the bed. Noise was also a major issue—between the ineffective but loud A/C unit and constant traffic noise outside (sirens and honking), it was hard to relax. Wouldn’t recommend unless you’re in a bind and just need somewhere central for a very short stay.
6
Benjamin
21 Jul 2025
·
Stayed 1 night
This hotel benefits from a prime location and that apparently justifies a severely overpriced rate. They're not using that extra money to upgrade the rooms, which are average at best. Microscopic bathroom is a particular problem. The following is not necessarily the hotel's fault, but New York is the city that never sleeps. Just below my window there was road construction with one of those big iron plates over a hole in the street, and it CLANGED for every single driver all night long. I recommend soundproofing the rooms.
This hotel benefits from a prime location and that apparently justifies a severely overpriced rate. They're not using that extra money to upgrade the rooms, which are average at best. Microscopic bathroom is a particular problem. The following is not necessarily the hotel's fault, but New York is the city that never sleeps. Just below my window there was road construction with one of those big iron plates over a hole in the street, and it CLANGED for every single driver all night long. I recommend soundproofing the rooms.
4
john
3 Apr 2025
·
Stayed 8 nights
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
6
Michael
10 Nov 2025
·
Stayed 5 nights
Room was clean and staff helpful. Room was the smallest I’ve ever been in, small bathroom and tiny sink. No dresser or closet at all so we had to put our suitcase on the bed to get clothes out, then close it and put on the floor to use the bed. Very noisy (city) environment. No elevator and we were on the fourth floor. Would not book here again but we made the nexts of it.
Room was clean and staff helpful. Room was the smallest I’ve ever been in, small bathroom and tiny sink. No dresser or closet at all so we had to put our suitcase on the bed to get clothes out, then close it and put on the floor to use the bed. Very noisy (city) environment. No elevator and we were on the fourth floor. Would not book here again but we made the nexts of it.
4
Emily
19 Aug 2025
·
Stayed 1 night
Walk up, no elevator. On a busy street, not a great area, so kind of noisy. Bathroom is so small you literally have to stand to the side of the sink to use it. Place felt dingy and unsafe, but the room itself was clean and the bed was comfortable. Soap and lotion provided, but no shampoo or conditioner. No coffee in the room or anything. Very bare bones; if you just need a bed to sleep in for a night it's okay, but I wouldn't stay long term.
Walk up, no elevator. On a busy street, not a great area, so kind of noisy. Bathroom is so small you literally have to stand to the side of the sink to use it. Place felt dingy and unsafe, but the room itself was clean and the bed was comfortable. Soap and lotion provided, but no shampoo or conditioner. No coffee in the room or anything. Very bare bones; if you just need a bed to sleep in for a night it's okay, but I wouldn't stay long term.
8
Matthew
18 Jul 2025
·
Stayed 2 nights
Everything was good. elevator would have made it better being on the 4th floor and doing a lot of sight seeing and coming back to room. Our ac didn’t blow to cold
Everything was good. elevator would have made it better being on the 4th floor and doing a lot of sight seeing and coming back to room. Our ac didn’t blow to cold
6
pablo
26 May 2025
·
Stayed 1 night
Very small rooms, only the very basics avaliable. No fridge, no closet, sink
Very small rooms, only the very basics avaliable. No fridge, no closet, sink
6
Mitchell
13 Nov 2024
·
Stayed 2 nights
No elevator and very noisy.
No elevator and very noisy.
8
Thomas
8 Nov 2025
·
Stayed 1 night
Room was small ,but, clean. Bed was very comfortable. The price was good
Room was small ,but, clean. Bed was very comfortable. The price was good
8
Misoo
8 Aug 2025
·
Stayed 1 night
The location was great, but the soundproofing was poor. I could clearly hear people talking outside and the noise from passing cars, which was quite disruptive. Some of the bathroom fixtures, like the door handle and toilet paper holder, were loose and seemed in need of maintenance. The lighting in the bathroom was also inconvenient because it got too dark when the shower curtain was closed. On top of that, there was no table or desk in the room, so there wasn't really a proper place to put personal items, which made things a bit uncomfortable.
The location was great, but the soundproofing was poor. I could clearly hear people talking outside and the noise from passing cars, which was quite disruptive. Some of the bathroom fixtures, like the door handle and toilet paper holder, were loose and seemed in need of maintenance. The lighting in the bathroom was also inconvenient because it got too dark when the shower curtain was closed. On top of that, there was no table or desk in the room, so there wasn't really a proper place to put personal items, which made things a bit uncomfortable.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: several guests praised friendly, helpful staff, but many cited unresponsive or absent front-desk coverage, rude interactions, overbooking or room changes, and poor communication.
Related guest reviews
10
Brittany
23 Dec 2024
·
Stayed 1 night
We loved our stay! Check in was easy and the front desk staff was very friendly! Right near Madison square garden and walkable to Times Square as well! We loved our room, very homey and comfy. 10/10 would recommend and we will be back!
We loved our stay! Check in was easy and the front desk staff was very friendly! Right near Madison square garden and walkable to Times Square as well! We loved our room, very homey and comfy. 10/10 would recommend and we will be back!
2
Karen
22 Sept 2023
·
Stayed 1 night
We were told to go to another hotel as they had overbooked and they had let someone else have the room. We booked room in March for September stay. The property we were sent to had one working light in the room (bathroom), no remote, buttons on TV were sticky, bathroom corners were hairy and outlets were loose in wall. The clerk at second hotel was very nice. Canceled our second stay 7 days later even though it is further from train station.
We were told to go to another hotel as they had overbooked and they had let someone else have the room. We booked room in March for September stay. The property we were sent to had one working light in the room (bathroom), no remote, buttons on TV were sticky, bathroom corners were hairy and outlets were loose in wall. The clerk at second hotel was very nice. Canceled our second stay 7 days later even though it is further from train station.
10
Cory
4 Feb 2025
·
Stayed 6 nights
Staff always there to help you and give great service and support
Staff always there to help you and give great service and support
6
Nigel
31 Jan 2025
·
Stayed 3 nights
It was basic, want I needed for a short stay. The room was a good size. Bedding clean and comfortable. Room incredibly clean. Staff very helpful at all times and were very welcoming. Would not hesitate in booking here again.
It was basic, want I needed for a short stay. The room was a good size. Bedding clean and comfortable. Room incredibly clean. Staff very helpful at all times and were very welcoming. Would not hesitate in booking here again.
4
Maddison
27 Oct 2024
·
Stayed 1 night
The reception staff were never there to actually receive anyone or anything - nowhere to be found - and guests were left sitting in the unattended waiting area waiting to check in / out for a long time. I had to call the reception desk phone so that the reception worker, who was seemingly living in the small downstairs room attached to reception, woke up and stumbled to the reception desk IN THEIR PYJAMAS to assist guests. It only got worse when I entered my alleged “three star” room, which was had a window that wouldn’t close (let in the cold air and loud noise from the street) and stains all over everything. Three stars is an absolute farce. I’ve seen mixed dorm hostels look and feel far better (and safer) than the Midtown West Hotel.
The reception staff were never there to actually receive anyone or anything - nowhere to be found - and guests were left sitting in the unattended waiting area waiting to check in / out for a long time. I had to call the reception desk phone so that the reception worker, who was seemingly living in the small downstairs room attached to reception, woke up and stumbled to the reception desk IN THEIR PYJAMAS to assist guests. It only got worse when I entered my alleged “three star” room, which was had a window that wouldn’t close (let in the cold air and loud noise from the street) and stains all over everything. Three stars is an absolute farce. I’ve seen mixed dorm hostels look and feel far better (and safer) than the Midtown West Hotel.
2
Eric
15 Oct 2025
·
Stayed 1 night
Awful. Staff audibly laughing and joking together instead of checking in customers. Tried checking in at 4, an hour after check in, was told to wait 15 minutes, then told the room is in disrepair and they need “more time.” Was offered to leave our bags and “just walk around the city,” was offered an extended check out time the next day on a one evening stay, I was the one that had to say just give us another room. We were then put in a room with one bed, half a roll of toilet paper and no towels for showering. Had to sleep on the floor. Nothing cleaned. Would have been better just sleeping in the train station.
Awful. Staff audibly laughing and joking together instead of checking in customers. Tried checking in at 4, an hour after check in, was told to wait 15 minutes, then told the room is in disrepair and they need “more time.” Was offered to leave our bags and “just walk around the city,” was offered an extended check out time the next day on a one evening stay, I was the one that had to say just give us another room. We were then put in a room with one bed, half a roll of toilet paper and no towels for showering. Had to sleep on the floor. Nothing cleaned. Would have been better just sleeping in the train station.
4
Anthony
19 Jan 2024
·
Stayed 1 night
The check in was awful. I stood at the front desk for nearly 20 mins after having letting them know I needed to check in and was ignored. Multiple times I requested assistance and they looked at me like I wasn’t even there. The place itself is awful it looks like a prison and the rooms are cramped and disgusting. Mold in the showers. The TV didn’t turn off all night so I had to turn the volume all the way down and tie a scarf around my eyes just to sleep. My key card stopped working 3 hours after I received it. Terrible experience.
The check in was awful. I stood at the front desk for nearly 20 mins after having letting them know I needed to check in and was ignored. Multiple times I requested assistance and they looked at me like I wasn’t even there. The place itself is awful it looks like a prison and the rooms are cramped and disgusting. Mold in the showers. The TV didn’t turn off all night so I had to turn the volume all the way down and tie a scarf around my eyes just to sleep. My key card stopped working 3 hours after I received it. Terrible experience.
6
Rebecca
27 Dec 2024
·
Stayed 1 night
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
6
Keith
7 Dec 2023
·
Stayed 1 night
It was a quick trip to nyc. What frustrated me repeatedly is I could never get anyone at front desk to answer my calls. I was running late and needed a late check in. Telephoned repeatedly. No one ever answered. I had to request the late check in through the Hotels.com app. Thankfully that worked. Then morning of my departure, I needed a late check out. Once again, telephoned front desk. And one again, no one ever picked up. When I mentioned this to the front desk clerk, she was neither surprised nor bothered by the lack of response.
It was a quick trip to nyc. What frustrated me repeatedly is I could never get anyone at front desk to answer my calls. I was running late and needed a late check in. Telephoned repeatedly. No one ever answered. I had to request the late check in through the Hotels.com app. Thankfully that worked. Then morning of my departure, I needed a late check out. Once again, telephoned front desk. And one again, no one ever picked up. When I mentioned this to the front desk clerk, she was neither surprised nor bothered by the lack of response.
2
Chris
2 Jul 2024
·
Stayed 3 nights
Unfortunately 5 mins before arriving I received an email stating that they didn’t have a room for me. And that they were moving me to another hotel. Canal Loft Hotel. The hotel was ok but as i had already paid in full. They decided to tell me I had a choice which was to pay again or they would cancel. I showed the email from Orbitz stating I had paid in full. But they didn’t listen. After being awake for 30 hours I paid the hotel and have now put in a claim for the full amount I’d previously paid to Orbitz. Let’s see how good they are at solving this problem.
Unfortunately 5 mins before arriving I received an email stating that they didn’t have a room for me. And that they were moving me to another hotel. Canal Loft Hotel. The hotel was ok but as i had already paid in full. They decided to tell me I had a choice which was to pay again or they would cancel. I showed the email from Orbitz stating I had paid in full. But they didn’t listen. After being awake for 30 hours I paid the hotel and have now put in a claim for the full amount I’d previously paid to Orbitz. Let’s see how good they are at solving this problem.
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AI-generated summary based on recent guest reviews
Location
Excellent central location a block or two from Penn Station and Madison Square Garden, walkable to subways and major sights. Some described the immediate area as busy or gritty.
Related guest reviews
10
Lorne
21 Apr 2024
·
Stayed 1 night
Location, location, location. Right in the heart of midtown Manhattan. Small price Small room. Great value.
Location, location, location. Right in the heart of midtown Manhattan. Small price Small room. Great value.
8
Peter
12 Nov 2024
·
Stayed 1 night
The hotel is near the train station, honestly not the best neighborhood, but it’s convenient to transportation, and the hotel security made me feel very safe. The room and bathroom were clean and the staff was very helpful.
The hotel is near the train station, honestly not the best neighborhood, but it’s convenient to transportation, and the hotel security made me feel very safe. The room and bathroom were clean and the staff was very helpful.
8
Karen
4 Oct 2025
·
Stayed 3 nights
Location at 30th Str and 8th Ave had easy access to Amtrak station (NYP) and Penn subway station, plus multple bus stops and Flixbus. Easy walk to Citibike docking station, shops and eateries. Centrally located in Manhatten.
Location at 30th Str and 8th Ave had easy access to Amtrak station (NYP) and Penn subway station, plus multple bus stops and Flixbus. Easy walk to Citibike docking station, shops and eateries. Centrally located in Manhatten.
8
Eric
29 Aug 2025
·
Stayed 1 night
One minute walk away from Madison Square Garden! Very convenient for my concert that I attended especially for walking in heels. Room and bathroom are small but just enough so that we could get ready and sleep. AC kept us nice and cool. Would stay again if I ever need to go to MSG again.
One minute walk away from Madison Square Garden! Very convenient for my concert that I attended especially for walking in heels. Room and bathroom are small but just enough so that we could get ready and sleep. AC kept us nice and cool. Would stay again if I ever need to go to MSG again.
8
Massimo
26 May 2024
·
Stayed 2 nights
I spent two nights at the Midtown west hotel, the room was clean and confortable. The position of the Hotel is smart, close to Penn Station , so easy to reach for who is travelling without a car. Also easy to access to some local attractions. Some fast food are really close. Unfortunately i felt some noise from the street.
I spent two nights at the Midtown west hotel, the room was clean and confortable. The position of the Hotel is smart, close to Penn Station , so easy to reach for who is travelling without a car. Also easy to access to some local attractions. Some fast food are really close. Unfortunately i felt some noise from the street.
8
Mary
1 Aug 2025
·
Stayed 4 nights
The place was really clean and pretty decent for the price. It's a basic hotel room but we were happy with the value. The area is really great, as it is super close to the subway and train station. Times Square was also a short walk away.
The place was really clean and pretty decent for the price. It's a basic hotel room but we were happy with the value. The area is really great, as it is super close to the subway and train station. Times Square was also a short walk away.
8
Robin
29 Apr 2024
·
Stayed 1 night
It was clean, affordable and near the Garden and Penn station. Very convenient! Rooms are small but adequate and the entryway could be more appealing. Overall a good stay and I would stay again.
It was clean, affordable and near the Garden and Penn station. Very convenient! Rooms are small but adequate and the entryway could be more appealing. Overall a good stay and I would stay again.
6
Melissa
31 Aug 2025
·
Stayed 1 night
Very close to train station .
Very close to train station .
6
Edwin
2 Jan 2025
·
Stayed 1 night
The staff was very friendly. Unfortunately the hotel is old and required using staircases to go up and down. We only needed a bed for the night so not complaining. Just providing info. The neighborhood is dirty but again for a night not bad. Location in terms of travel is great. Very Close to trains and subway.
The staff was very friendly. Unfortunately the hotel is old and required using staircases to go up and down. We only needed a bed for the night so not complaining. Just providing info. The neighborhood is dirty but again for a night not bad. Location in terms of travel is great. Very Close to trains and subway.
8
Sanika
20 Jul 2025
·
Stayed 2 nights
Great location. Safe area and close to Penn station. Walkable to Empire State, Times Square and broadway. Rooms are small and no elevator.
Great location. Safe area and close to Penn station. Walkable to Empire State, Times Square and broadway. Rooms are small and no elevator.
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AI-generated summary based on recent guest reviews
Dining
There is no on-site dining or breakfast, and multiple reviews note no coffee despite listings.
Related guest reviews
8
Jaime
21 Apr 2024
·
Stayed 5 nights
Everything was amazing where I enjoyed my stay. The only thing I didn’t like was that the hotel did not provide breakfast.
Everything was amazing where I enjoyed my stay. The only thing I didn’t like was that the hotel did not provide breakfast.
4
john
3 Apr 2025
·
Stayed 8 nights
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
8
Phillip
20 Nov 2023
·
Stayed 4 nights
Basically no amenities - it's just a small room. No food and no coffee. Bathroom was very tiny and I couldn't figure out how to get the heat working (didn't really care enough to ask the front desk). BUT, it's in the absolute perfect spot and I could care less about that! It's directly across the street from Penn Station which means you can get to / from the JFK Airport extremely easily. It's directly in the heart of midtown and within walking distance of a whole bunch of things. My friends kept wanting to drop their bags off at my hotel because of how convenient the location was. 4 stars because no coffee, but this place made my trip awesome.
Basically no amenities - it's just a small room. No food and no coffee. Bathroom was very tiny and I couldn't figure out how to get the heat working (didn't really care enough to ask the front desk). BUT, it's in the absolute perfect spot and I could care less about that! It's directly across the street from Penn Station which means you can get to / from the JFK Airport extremely easily. It's directly in the heart of midtown and within walking distance of a whole bunch of things. My friends kept wanting to drop their bags off at my hotel because of how convenient the location was. 4 stars because no coffee, but this place made my trip awesome.
6
Gerry
21 Apr 2024
·
Stayed 1 night
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
6
Allan
18 Dec 2023
·
Stayed 2 nights
Good price and great location. Tiny bathroom and soaps, no toilet lid or kleenex. No coffee. Decent bed but overheated room and the only chair was a metal folding chair.
Good price and great location. Tiny bathroom and soaps, no toilet lid or kleenex. No coffee. Decent bed but overheated room and the only chair was a metal folding chair.
6
Brandi
3 Oct 2023
·
Stayed 1 night
It was clean enough, not what was expected from the photos though. The entrance does not look like the Expedia photo at all, the air conditioning did not work (the window until was broken), and there was no breakfast. Checkout consisted of simply leaving the key in a box on the front desk, along with a sign that said the front desk staff is not there until 10 AM. I guess you get what you pay for, but we do specifically search for hotels with breakfasts and there were not even packaged muffins or any clear sign indicating they were anywhere other than the very small lobby. It was fine, but definitely not what the photos and description depict.
It was clean enough, not what was expected from the photos though. The entrance does not look like the Expedia photo at all, the air conditioning did not work (the window until was broken), and there was no breakfast. Checkout consisted of simply leaving the key in a box on the front desk, along with a sign that said the front desk staff is not there until 10 AM. I guess you get what you pay for, but we do specifically search for hotels with breakfasts and there were not even packaged muffins or any clear sign indicating they were anywhere other than the very small lobby. It was fine, but definitely not what the photos and description depict.
6
Maria
8 Feb 2024
·
Stayed 1 night
Handy location but several elements need addressing. No bottled water or coffee in the communal area as advertised. No toilet tissue in the room. The desk attendant could not find any in the stores so gave us paper towels. He told us not to flush these as they could block the toilet and put in the bin. It may be the cheapest place to stay near the station but there are limits. We therefore took as much toilet tissue as we could from the restaurant we ate in that night. The manager the following morning was keen to deflect blame on to the attendant but surely the person cleaning the room should have flagged the issue in the first place. Also, the hotel should update the website if water and coffee is no longer available and not say they were pre-Covid facilities. Rather than have more repeat bathroom amenities than you would need, the first floor rooms would benefit from net curtains so the main ones did not need to be shut all the time.
Handy location but several elements need addressing. No bottled water or coffee in the communal area as advertised. No toilet tissue in the room. The desk attendant could not find any in the stores so gave us paper towels. He told us not to flush these as they could block the toilet and put in the bin. It may be the cheapest place to stay near the station but there are limits. We therefore took as much toilet tissue as we could from the restaurant we ate in that night. The manager the following morning was keen to deflect blame on to the attendant but surely the person cleaning the room should have flagged the issue in the first place. Also, the hotel should update the website if water and coffee is no longer available and not say they were pre-Covid facilities. Rather than have more repeat bathroom amenities than you would need, the first floor rooms would benefit from net curtains so the main ones did not need to be shut all the time.
8
Lumen
28 Mar 2025
·
Stayed 2 nights
Good location for the price, small but clean. The only issue is that they don't have coffee available as they say that they do online, and I don't like being lied to.
Good location for the price, small but clean. The only issue is that they don't have coffee available as they say that they do online, and I don't like being lied to.
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AI-generated summary based on recent guest reviews
6
Jason
2 weeks ago
·
Stayed 1 night
Good for the price and location.
Good for the price and location.
4
Juha
2 weeks ago
·
Stayed 2 nights
Dirty, noisy (traffic), poorly maintained. "Luggage storage" not secure at all times. Pretty decent location but would not recommend.
Dirty, noisy (traffic), poorly maintained. "Luggage storage" not secure at all times. Pretty decent location but would not recommend.
2
lori
2 weeks ago
·
Stayed 1 night
Unfortunately, this hotel is NOT as picture in Hotels.com. Despite being a fairly clean facility, we had a single pane broken window, no sound insulation for the room as a result, a broken privacy shade, TV almost falling off the wall, lights on a motion sensor that went on with each movement throughout the night, and an extremely small room overall. Will not stay again.
Unfortunately, this hotel is NOT as picture in Hotels.com. Despite being a fairly clean facility, we had a single pane broken window, no sound insulation for the room as a result, a broken privacy shade, TV almost falling off the wall, lights on a motion sensor that went on with each movement throughout the night, and an extremely small room overall. Will not stay again.
8
Sabrina
2 weeks ago
·
Stayed 2 nights
Good for concerts right next to msg if you just need a place to sleep! Clean and in a great place in nyc
Good for concerts right next to msg if you just need a place to sleep! Clean and in a great place in nyc
6
Claudia
3 weeks ago
·
Stayed 1 night
This can be a perfectly serviceable place to stay in NYC; some things to note - there is no elevator, neither of the rooms I stayed in (queen with private bath and triple with private bath) had a refrigerator or coffee maker, and the street noises are loud and pretty much ongoing. They have a bowl with ear plugs for guests at the check-in. It is the kind of place where you come to sleep, change clothes, and clean up. The rooms are not really about hanging out when you have downtime. However, the location is great, so if you just need to sleep (with ear plugs), this might be a good option for you.
This can be a perfectly serviceable place to stay in NYC; some things to note - there is no elevator, neither of the rooms I stayed in (queen with private bath and triple with private bath) had a refrigerator or coffee maker, and the street noises are loud and pretty much ongoing. They have a bowl with ear plugs for guests at the check-in. It is the kind of place where you come to sleep, change clothes, and clean up. The rooms are not really about hanging out when you have downtime. However, the location is great, so if you just need to sleep (with ear plugs), this might be a good option for you.
Property policies
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
FAQs about Midtown West Hotel
Is parking available at the hotel?
Parking is available at the property, but specific details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided. Reservations may be required.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.
Where is the hotel located in relation to nearby attractions?
The hotel is centrally located in New York, a 9-minute walk from The High Line Park and 14 minutes by foot from the Empire State Building. It is 0.8 miles from Times Square and 0.9 miles from Broadway, with several other attractions within close proximity.
What is the hotel's policy regarding children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
Does the hotel offer extra beds or cribs?
The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to request this information in advance, as confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-14: NO DATA
- 2026-11-15: 196.27053567146302USD
- 2026-11-16: 197.0219745278778USD
- 2026-11-17: NO DATA
- 2026-11-18: 212.59478679222107USD
- 2026-11-19: 196.82496959861757USD
- 2026-11-20: 212.0658618736725USD
- 2026-11-21: 212.59478679222107USD
- 2026-11-22: 196.25786529977418USD
- 2026-11-23: 197.0079580343628USD
- 2026-11-24: 197.0079580343628USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 212.587786958725USD
- 2026-11-29: 197.0079580343628USD
- 2026-11-30: 197.0079580343628USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 197.0079580343628USD
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 197.0079580343628USD
- 2026-12-14: 197.0079580343628USD
- 2026-12-15: 197.0079580343628USD
- 2026-12-16: 197.0079580343628USD
- 2026-12-17: 197.0079580343628USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 197.0079580343628USD
- 2026-12-21: 197.0079580343628USD
- 2026-12-22: 197.0079580343628USD
- 2026-12-23: 197.0079580343628USD
- 2026-12-24: 228.17461571658325USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: 590.1163187678833USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 212.587786958725USD
- 2027-01-03: 197.0079580343628USD
- 2027-01-04: 197.0079580343628USD
- 2027-01-05: 197.0079580343628USD
- 2027-01-06: 197.0079580343628USD
- 2027-01-07: 197.79291532424926USD
- 2027-01-08: 212.587786958725USD
- 2027-01-09: 212.587786958725USD
- 2027-01-10: 197.0079580343628USD
- 2027-01-11: 197.0079580343628USD
- 2027-01-12: 197.79291532424926USD
- 2027-01-13: 197.0079580343628USD
- 2027-01-14: 196.98100194479372USD
The front desk is open daily from 7:30 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of USD 200 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Only registered guests are allowed in the guestrooms.
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
- Facilities fee: USD 15 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Safe-deposit box
ATM/Cash machine
Luggage storage
Allergy-free room available
Services
Safe-deposit box
ATM/Cash machine
Luggage storage
Concierge Services
General
Non-smoking rooms
Allergy-free room available
Internet
Free wi-fi
Parking
Parking