Name: Tru By Hilton Milwaukee Brookfield
Address: 20925 Watertown Road, Waukesha, Wisconsin, United States of America, Waukesha, Wisconsin, US
Price range: US$107–US$190 per night
Rating: 8.4

What guests think

At Tru By Hilton Milwaukee Brookfield, many guests highlight clean, modern spaces, a lobby with extras like a gym and pool table, and friendly staff, while common drawbacks include compact rooms, thin walls or road noise, and mixed breakfast quality.

Location is convenient to the interstate, Milwaukee Improv, Brookfield Square, and nearby restaurants, though a few found the property hard to locate. Expect a modern, budget-friendly stay with strong basics and tradeoffs around room size and soundproofing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the well-equipped gym, a lively lobby with a free pool table, 24/7 coffee and tea, and an on-site market for snacks and beer; parking is easy and well lit. Pet friendly area noted, though outdoor dog-area lighting could be better.

Related guest reviews

10

William

25 Mar 2023

·

Stayed 1 night

Nice rooms and clean property. Many snack options in the store.

10

David

14 Sept 2024

·

Stayed 1 night

They had options to buy beer and snacks without going out of the motel.

10

Stephanie

18 Jan 2024

·

Stayed 1 night

Friendly check on, coffee in the lobby, clean appearance with modern details. I really enjoyed the fitness center! There were many more offerings than a typical hotel including kettle bells, a trx and slam balls.

10

Robert

1 Mar 2025

·

Stayed 2 nights

The hotel has a cool modern look. The staff is super friendly and checks if you need anything every morning via text. The gym is adequate, the breakfast is great and actually has eggs & sausage. They also have a pool table which was fun.

10

Sarah

8 Jul 2024

·

Stayed 1 night

Nice clean hotel with friendly staff. The free pool table for guests in the lobby was a huge win! Close proximity to Brookfield Square and definitely worth checking out if you stay here.

8

Karen

29 Oct 2023

·

Stayed 1 night

First time I’ve seen a pool table at a hotel! That was great! Nice to see people enjoy it too! Very friendly greeting at check in. Like the modern look of the rooms.

8

Shara

2 Sept 2025

·

Stayed 4 nights

Pro: Breakfast was great. I stayed five days and they mixed up the egg and meat variety each day. The gym was clean and usually empty. The room was in great condition upon arrival. Con: no maid service. After five days, trash piled up, toilet paper and hand soap ran out, and the breakfast items would regularly run out.

10

Angela

29 Aug 2024

·

Stayed 1 night

This property is managed very well. Everything is squeaky clean from the rooms to the lobby. The staff is extra friendly. The decor is fun, modern and still very comfortable. Love the assortment of snacks and the 24 hour gym. The free breakfast was great too!

8

Mary

13 Apr 2025

·

Stayed 2 nights

Very nice hotel, bed wasnt very comfortable, but everything was very clean and well taken care of. It was well lit out front and along the side that is shared with a Home2Suites hotel, but the back isn't as well lit where the dog potty area is, and since i was traveling with my dogs, that was important to me. I would give it a 5 stars except for the bed comfort and the dog potty area lighting.

10

Pamela

23 Feb 2025

·

Stayed 1 night

Reg king room small, but very clean and served it's purpose for a one night stay. Late check out time is nice if you need it. Coffee/tea 24/7 in lobby, but not in room. Average hotel breakfast was hot and fresh. Clean lobby/seating and gym area. Kids enjoyed the pool table. Friendly desk staff. Rhinelander boys swim team were very respectful and well behaved.

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Cleanliness

Many reviews praise very clean rooms and common areas. However, several report lapses such as dirty floors or showers, unvacuumed hallways, streaked mirrors, or leftover items, indicating inconsistent housekeeping.

Related guest reviews

8

Theresa

27 Aug 2023

·

Stayed 1 night

My daughter and I each had a room. My room was great. My daughter's room bathroom was dirty. The floor was dirty, there was hair on the floor next to the toilet and in the shower.

6

Laura

6 Oct 2024

·

Stayed 2 nights

The halls needed to be vacuumed. Very dirty. The room was fine. When we checked out there were three ladies at the desk talking loudly and personally amongst themselves and didn't say a word to any guests dropping 9ff their cards. Didn't ask how they enjoyed their stay.

4

David

22 Apr 2023

·

Stayed 1 night

Surfaces not clean (mirrors, shower doors, night stands and desk)

8

Sue

3 Sept 2023

·

Stayed 1 night

Property was nice but our room wasn’t very clean. The bathroom toilet seat was completely up and hair on toilet and lots of hair in the shower. Staff wasn’t very friendly.

10

Brittany

30 Sept 2025

·

Stayed 1 night

We loved the location of this Tru. It was near our destination (Milwaukee Improv) and so many other unexpected things to do, and places to enjoy a meal. The hotel & room were extremely clean, coffee was always available and hot, and the staff were so friendly and inviting. If we're ever back in the area, we'll see you again. Thanks for a great stay!

10

Erica

24 May 2025

·

Stayed 1 night

As an admitted neat freak, I was delighted by how clean the room is. I stay in hotels a few times a year with my family, including Tru’s, mostly just for sleeping - so want cleanliness and comfort, don’t need a lot of amenities - and this fit the bill better than any I can recall from the last few years. This was as clean as if the hotel had just opened. The rest of the room as well as common areas were clean as well. Bedding and mattress were spotless, soft and comfortable. Breakfast is standard hotel breakfast, which my kiddos love. We arrived exhausted, so the seemingly small detail of a slip of paper that included information so I didn’t have to remember breakfast hours was a lovely touch. It is evident that the staff here cares about their guests.

2

Lea

13 Jan 2025

·

Stayed 2 nights

Extremely basic. Small room. Dirty floors and dirty shower. Dog in the next room barking at 7:30am.

10

Tammy and Dennis

27 Sept 2025

·

Stayed 1 night

Clean rooms, staff very friendly.

10

Joseph

29 Nov 2025

·

Stayed 2 nights

We were happy for a clean room!

10

Lisa

4 Oct 2025

·

Stayed 1 night

Exceptionally clean. Loved the decor, groovy and cheerful.

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Rooms

Rooms are modern but compact, and noise travels due to thin walls and some road exposure; a few found beds or AC/fridges noisy or uncomfortable. Several note no in-room coffee maker and occasional maintenance issues like broken shades.

Related guest reviews

6

Shelly

26 Oct 2025

·

Stayed 3 nights

Front office staff not at all friendly. The road noise in my room was horrific.

10

Thomas

1 Jul 2025

·

Stayed 1 night

Room was small but very clean and comfortable. Staff helpful and Friendly.

8

Corine

19 Nov 2024

·

Stayed 2 nights

Good location. Nice, modern, clean and friendly hotel. Walls too thin - can hear conversations next door and every door opening and closing on the floor. Bummer.

10

Bruce

14 Nov 2023

·

Stayed 2 nights

Road noise

8

Doris

31 Aug 2025

·

Stayed 1 night

Didn’t realize there is no coffee maker in room. Window shade mechanism broken. Woke up way too early. Small bath towels.

4

Jacklyn

9 Sept 2024

·

Stayed 3 nights

We just got back from a 3 night stay at the Tru. I wouldn’t stay here again. We had a room with a king bed and it’s was extremely small. So small there isn’t a place to set out your luggage. The walls are paper thin. You can hear EVERYTHING in the adjacent rooms. It was not pleasant.

6

matt

10 Jun 2023

·

Stayed 3 nights

The walls are paper thin and you can hear every conversation in the hallways and more.

6

Kari

21 Aug 2023

·

Everything was very modern and clean. Room was spacious with good air conditioning. Convenient location for us and checked all the boxes we needed for a short stay. I would not stay longer due to how thin the walls are. You can literally hear every door handle etc outside the room and was woken up repeatedly all night. There is also very limited space to hang clothes and very disappointing that there was no Netflix even though Hilton has a contract with them which is one of the main reasons we picked this hotel. The breakfast was really nice and the staff amazing, but ending at 9 is way too early and there was no waffle machine like advertised in the pictures which was another huge selling point for my daughter.

6

David

17 Apr 2025

·

Stayed 1 night

The mini fridge was loud as hell. I had to get up in the middle of the night to turn it off, because it would wake me up. Furthermore, the AC was 3 ft from the bed and blew right onto the bed. Additionally, the AC was a bit loud given that it is so close to the bed.

8

cassandra

16 Dec 2024

·

Stayed 1 night

Nice property. Walls are very thin. Heard next door talking all.night and upstairs coughing in the morning. Odd as it is new.

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Service

Staff are frequently described as friendly, helpful, and efficient, with smooth check-in and proactive assistance including early check-in and quick maintenance help. A few guests encountered unfriendly or distracted front desk interactions or booking hiccups.

Related guest reviews

6

Laura

6 Oct 2024

·

Stayed 2 nights

The halls needed to be vacuumed. Very dirty. The room was fine. When we checked out there were three ladies at the desk talking loudly and personally amongst themselves and didn't say a word to any guests dropping 9ff their cards. Didn't ask how they enjoyed their stay.

6

Shelly

26 Oct 2025

·

Stayed 3 nights

Front office staff not at all friendly. The road noise in my room was horrific.

10

Patricia

25 May 2025

·

Stayed 1 night

Staff was friendly and efficient. Enjoyed the free breakfast and the coffee/tea bar available all day. Told staff upon checkout that bathroom door squeaked and before I was out the door, a person was on his way to fix it. Bef

10

Thomas

13 Jun 2025

·

Stayed 1 night

Jessica was great at check in. We appreciated her service.

10

Hellen

4 Apr 2024

·

Stayed 1 night

By far the friendliest staff!!!

10

Kevin

9 Feb 2024

·

Stayed 1 night

I had time to kill before a 2:00 meeting, so I called to see if I could check in early. Quick check... Yes, we have rooms cleaned on the 2nd floor. If that's okay, come on over.

2

gerald

18 Jun 2025

·

Stayed 2 nights

Property was just like pictures and stated. Problem with check in. I had the reservation number and they saw the reservation but the expedia payment was not made. After an hour and a half the hotel staff got it resolved. They had trouble with expedia rep. Put on hold, hung up, no call back! I have used expedia before. So I am not sure what the problem was.

10

Tracy

7 Aug 2025

·

Stayed 2 nights

Nice hotel with large lobby. Staff was super nice

10

Laurie

20 Jan 2025

·

Stayed 2 nights

Staff were very accommodating and friendly. The hotel was clean and inviting.

10

Teresa

30 Apr 2025

·

Stayed 3 nights

I liked that it was a smaller hotel with lots of options. Jessica the front desk host was helpful and friendly.

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Location

Conveniently located off I-94 near Brookfield Square, Milwaukee Improv, shopping and restaurants. Some guests reported traffic noise or difficulty finding the property.

Related guest reviews

10

Tawanna

13 Apr 2025

·

Stayed 1 night

Clean, quiet and located near a variety of restaurants.

10

Bonnie

7 Jul 2023

·

Stayed 2 nights

This is a great hotel and I loved the shopping and restaurants nearby.

10

Christin

16 Jan 2023

·

Stayed 19,372 nights

Great nightly rate! Quick check-in (which is great because it was late!). Room was very clean. Parking was easy to find, brightly lit. We always look for a Tru by Hilton when we travel because they always deliver!

8

Robert

28 Oct 2023

·

Stayed 3 nights

We awoke the first morning to find over 30 beetles, spiders and ladybugs on the ceiling and walls. We asked for a different room and we changed rooms. The evening desk clerk that helped us was very helpful and nice. The second room was fine. There is a moderate amount of traffic noise in the even numbered rooms. Breakfast selection was good.

10

Nathan

9 Jul 2023

·

Stayed 1 night

This was a great find. We were hoping to find a hotel closer to the event we were attending but were not willing to pay double the rate that this hotel was. I have zero complaints about the room or hotel and it was a quick 20 minute drive to downtown Milwaukee.

8

David

25 Jun 2025

·

Stayed 1 night

Convenient location.

10

Brittany

30 Sept 2025

·

Stayed 1 night

We loved the location of this Tru. It was near our destination (Milwaukee Improv) and so many other unexpected things to do, and places to enjoy a meal. The hotel & room were extremely clean, coffee was always available and hot, and the staff were so friendly and inviting. If we're ever back in the area, we'll see you again. Thanks for a great stay!

10

Doreen

5 Sept 2023

·

Stayed 1 night

Very Clean and New. Contemporary hotel. Very comfortable and right off the I-94.

10

Carl

9 Nov 2025

·

Stayed 2 nights

Hotel was easy enough to get to from the highway and close to the S-Fest Model Train Show in Waukesha

10

Darlene

20 Jun 2025

·

Stayed 1 night

The hotel was great and so was the staff but finding it was VERY VERY VERY HARD!!!!!!

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Dining

Breakfast generally satisfies with hot items and rotating options, but feedback is mixed on quality and variety, and service ends early at 9:00 AM. Coffee and tea are available in the lobby, though some found coffee not hot or tea water unavailable.

Related guest reviews

8

David

17 Mar 2025

·

Stayed 1 night

It is a good hotel. My pet peeve is no hot water for tea. The coffee wasn't hot either. It doesn't stay hot for long in the carafes. With no coffee makers in the rooms, there was no place to get hot water for tea.

6

Theresa

9 May 2025

·

Stayed 2 nights

Beds uncomfortable. Bread and bagels were not fresh.

8

Joel

6 Jun 2023

·

Stayed 1 night

Modest, contemporary hotel. Friendly staff. Clean. Newer. It was full to capacity on this stay so a little noisy, but otherwise just what you’d expect. Only disappointing thing was complementary breakfast ends pretty early, 9:00 AM.

10

Robert

1 Mar 2025

·

Stayed 2 nights

The hotel has a cool modern look. The staff is super friendly and checks if you need anything every morning via text. The gym is adequate, the breakfast is great and actually has eggs & sausage. They also have a pool table which was fun.

8

Bonnie

14 Jul 2024

·

Stayed 4 nights

Gym was great! Could have been cleaner. Hallway stairs were never vacuumed.

10

Hannah

15 Jun 2025

·

Stayed 2 nights

Clean, effective space, and friendly staff. Breakfast is limited but adequate.

8

Shara

2 Sept 2025

·

Stayed 4 nights

Pro: Breakfast was great. I stayed five days and they mixed up the egg and meat variety each day. The gym was clean and usually empty. The room was in great condition upon arrival. Con: no maid service. After five days, trash piled up, toilet paper and hand soap ran out, and the breakfast items would regularly run out.

8

Jennifer

7 Aug 2023

·

Stayed 2 nights

Property looks brand new - fun, bright colors and nice room updates (no carpet, walk in shower, toiletries, etc.). Only complaint was the breakfast and it is just not great. Otherwise great area and really nice, clean hotel.

10

Ronald

14 Jul 2025

·

Stayed 3 nights

Room was clean. Staff were friendly and personable. Breakfast not so good.

8

Christopher

17 Jul 2023

·

Stayed 1 night

A very unique and colourful hotel. The room was clean and comfortable. Modern, interesting style. The soap and shampoo dispensers were fun. The lobby was nice and had a lot of good snacks available to purchase as well as free coffee and tea available all day. It was very thoughtful of the hotel to set up a motorcycle washing station outside as there was a Harley Davidson event this weekend that many people travelled here for on their motorcycles.

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Month	Average price
January	US$90
February	US$84
March	US$95
April	US$103
May	US$110
June	US$143
July	US$131
August	US$142
September	US$122
October	US$107
November	US$95
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $134	18 $130	19 $129
20 $113	21 $114	22 $138	23 $120	24 $118	25 $159	26 $190
27 $125	28 $107	29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $127	3
4 $107	5 $107	6 $107	7 $107	8 $107	9 $126	10
11 $125	12 $107	13 $107	14 $107	15 $111	16 $107	17 $180
18 $107	19 $125	20 $143	21 $134	22 $134	23 $170	24 $145
25 $126	26 $169	27 $126	28 $126	29 $126	30 $126	31 $158

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Milwaukee Brookfield

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Prices for upcoming dates