Motel Montreal

First, we stayed in a basic room, 2 beds, not with a kitchen, etc. It was clean and neat. The bed was super comfy, I liked the bathroom, and the ac worked perfect. We were only flopping for the night, so it was fine and we had a good night sleep. But overall I found the room "depressing", primarily because of the overall lighting. I think for what we paid they could have had a glass, of any kind (even paper or plastic), in the bathroom. Maybe even a desk chair, anything other than the bed to sit on. Finally, the outside light glared through the window all night. Perhaps if there were lined curtains, or a shade, or anyway to shut off the light, or even thicker curtains, it would have helped.

Short walk to village shops and restaurants. Room was clean. Staff is professional and friendly.

Everything was clean which is mainly what I look for in a budget motel such as this. One of the two lamps had a burned out lightbulb but honestly didn’t bother me at all as I was just flopping for the night

The staff was excellent. The hotel itself needs some upkeep. Otherwise this was fine.

The property (Motel Montreal) was advertised as having a partial lake view on Expedia. When I went to check in, I was sent next door to the Lake Haven hotel. The room faced the parking lot. I explained the room was not as advertised since there was no lake view. I wasn't given any options except a number for a reservation manager. I called and texted that number and got no response. I called the Sundowner (property number listed in Expedia) also and got no response. I ended up turning in the keys within an hour of check-in and went to another hotel. I am trying to get a refund. I am very disappointed as I feel this is false advertising. I am also very disappointed at the lack of customer service.