WoodSpring Suites St Louis St Charles

The windows had blinds but NO CURTAINS so light was streaming into the room all night. There were no lamps in the room. We had one set of towels in the room and every time we went to the front door, there was no one there. It was constantly loud at all hours of the day. It sounded like elephants stomping around. I could not get comfortable on the bed because I could feel all the springs.

I understand this is an extended stay but they keep it really nice. I loved the easy to clean floors that make it worry free when traveling with my dog. Even better that the room is good size because my boy is big and he had plenty of room to move. Two suggestions, well 3. 1. The beds are not super comfortable for long stays but ok for a couple nights. 2. The addition of a doggy area so they can run would be great. 3. An over hang an the entrance would make it nicer when it is raining to get in without tracking water all over. I went to college in this area and it has grown, but is still a nice area where one feels safe. The well lit lot helps tremendously in that respect.

Neat and clean property. Bedding could be a little thicker, but it did it’s job on keeping me warm. That hotel air is always better when it’s not yours.

The manager is terrible, not professional And talks anyhow and very rude, ve never seen a customer service person or manager like that. She was terrible

There was no one at the front desk to check us in. Also, there was a foul smell throughout the building. Luckily, the room was clean.