Dream Downtown, by Hyatt

Service not friendly or helpful and some smells throughout first floor

We had high expectations for our stay at this property, and unfortunately we were let down. While the lobby area has been maintained nicely, the room itself was weathered and needs addressing. The feature wall with holes appears to look nice, but if you look closely you will see layers of dust that have accumulated over the years. Near the window there were tiny bugs inside the room. The bathroom vanity was chipped and scratched and the sink drain was clogged. The glass walls of the bathroom will wake the others in the room for a mid-night bathroom break. Overall this property prioritizes fashion over function and was not well thought out.

Breakfast was disappointing

loved the shower

Niko and Kai at front door and desk were so wonderful and the bed was comfortable and hotel was cool. the door to our room did not shut all the way without much effort and i did not like that as I had to be very intentional with closing it all the way. i'd stay here again though.