Are pets allowed at the hotel?

Pets are allowed at the property with a maximum pet fee of CHF 15.00 per pet, per day. A pet deposit of CHF 15.00 per day is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 14:00 until 21:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. It is 0.1 mi from Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular, making it ideal for guests interested in skiing and outdoor activities.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, an outdoor heated pool, and a children's pool. The operational hours and seasonal availability are not specified.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is no charge for children under the age of 9.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of CHF 20.00 per night and rollaway beds at a fee of CHF 120.00 per night. Advance request or confirmation may be required for availability.

Hotel Berghof

What guests think

Across the reviews, Hotel Berghof stands out for its exceptional location near the gondola and sweeping Matterhorn views, consistently warm, attentive staff, cozy alpine character, and well-liked amenities including a spa, pool, terraces, and convenient ski facilities.

Rooms are comfortable, with some noting ample space in suites and family rooms, cozy decor, and balconies. Guests appreciated thoughtful touches such as early check in guidance, help retrieving a misplaced bag, and being allowed to keep using facilities after checkout; one comment mentioned a grumpy manager. The setting is quiet and walkable to town, though one guest felt it was a little far from the station. Expect a relaxed alpine stay with strong ski convenience and character.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a beautiful spa and a sizeable pool, relaxing terraces, and practical ski features such as lockers and a private elevator to the gondola. A cozy bar and patio are also appreciated for unwinding with views.

Related guest reviews

10

Susan

Mar 12, 2025

·

Stayed 3 nights

Views of the Matterhorn from our room and the car and dining rooms! Beautiful spa, lovely unique, stylish decor, and kind, attentive staff. Immediate access to the resort gondola from an adjacent elevator. The misc hassle-free, luxurious ski vacation of my life.

10

Sheamus

Feb 4, 2025

·

Stayed 1 night

I loved the decor of the hotel, staff were very friendly and accommodating. The swimming pool was lovely after a day in the snow. The other bonus was the hotel was right next to a ski lift.

10

Sarah

Jul 14, 2024

·

Stayed 3 nights

We had a great stay in the family room, with ample space! Breakfast was fabulous and views of the Matterhorn were amazing! Next door to the Gondola to take you all the way to Glacier Paradise!

10

Stefan

Apr 22, 2024

·

Stayed 2 nights

Amazing staff. They help us to check in in the early morning with exact instructions When we checked our we were able to use the spa and pool after skiing. What a great treat.

8

Gregory

Feb 10, 2025

·

Stayed 6 nights

Very nice property with great access to the Matterhorn Glacier Park gondola.

10

Chris

Sep 17, 2024

·

Stayed 2 nights

We absolutely loved this stay, from the dining area to the bar and outdoor terrace it had a lovely cosy feeling and then to our room we chose one of the suites, lovely room cosy with what must have been one of the best views of the Matterhorn, would definitely come back.

10

Katie Lyn

Jul 14, 2024

·

Stayed 3 nights

I absolutely loved my stay at Hotel Berghof. From the staff to the location and dining, it was an amazing experience. The spa and outdoor views were an additional plus. I will be returning!

10

Jamie

Apr 15, 2025

·

Stayed 6 nights

The location is the obvious selling point (the hotel features a private elevator down to the gondola, accessible just outside of the equipment storage room- convenience to the max) but the hotel itself is so beautiful! And the view is unbeatable!! Great daily breakfast featured, wonderful patio with Matterhorn view where you can enjoy drinks and complimentary snacks. The room is spacious and features a fireplace and balcony- 5 stars all around!

10

Leonardo

Apr 28, 2024

·

Stayed 4 nights

Beautiful boutique hotel steps from Matterhorn Paradise Gondola. Wide and big swimming pool with lights, cabanas, lounges and sofas around the pool. Another area like a solarium where you can relax with views of Matterhorn. Convenient breakfast. Cozy bedrooms. Ski lockers downstairs with boot’s heaters.

10

Jonathan

May 7, 2025

·

Stayed 4 nights

Lovely hotel in a great location for skiing.

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AI-generated summary based on recent guest reviews

Cleanliness

Not enough information in reviews.

Related guest reviews

10

Marlena

Feb 1, 2025

·

Stayed 3 nights

We have picked this in last minute. Wow! What a gem. Staff very friendly, the hotel is beautiful and very cozy, clean and in a perfect location. Very easy to walk about town. Near transportation and amazing convenience for skiing. My husband and I stayed there three nights and wish we would have a couple more nights. We will Dębe coming back. Thank you hotel Berghof for wonderful memories.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are cozy and well designed, with several mentions of spacious suites and family options plus balconies. Many reviews praise striking Matterhorn views from the rooms.

Related guest reviews

10

Susan

Mar 12, 2025

·

Stayed 3 nights

Views of the Matterhorn from our room and the car and dining rooms! Beautiful spa, lovely unique, stylish decor, and kind, attentive staff. Immediate access to the resort gondola from an adjacent elevator. The misc hassle-free, luxurious ski vacation of my life.

10

michael

Dec 27, 2025

·

Stayed 1 night

This hotel is absolutely incredible. The team are some of the absolute nicest people, the view from our room was breathtaking, & truly our favorite hotel this trip (5 Swiss cities).

10

Sarah

Jul 14, 2024

·

Stayed 3 nights

We had a great stay in the family room, with ample space! Breakfast was fabulous and views of the Matterhorn were amazing! Next door to the Gondola to take you all the way to Glacier Paradise!

10

Chris

Sep 17, 2024

·

Stayed 2 nights

We absolutely loved this stay, from the dining area to the bar and outdoor terrace it had a lovely cosy feeling and then to our room we chose one of the suites, lovely room cosy with what must have been one of the best views of the Matterhorn, would definitely come back.

10

Ahmad

Jul 21, 2024

·

Stayed 2 nights

Great Hotel. A little far from the station but quiet and comfortable.

10

roy

Jul 5, 2024

·

Stayed 2 nights

spectacular lication. View of the matterhorn right outside our window. short walk to town. quick access to the gondola up the mountain

10

Maggie

Jul 5, 2024

·

Stayed 2 nights

My new favourite hotel I have EVER stayed at. Our room had a balcony that looked directly at the Matterhorn. The room was amazing and the pool area... I could go on and on. The property is simply stunning and has so much charm. We will definitely be back.

10

Jamie

Apr 15, 2025

·

Stayed 6 nights

The location is the obvious selling point (the hotel features a private elevator down to the gondola, accessible just outside of the equipment storage room- convenience to the max) but the hotel itself is so beautiful! And the view is unbeatable!! Great daily breakfast featured, wonderful patio with Matterhorn view where you can enjoy drinks and complimentary snacks. The room is spacious and features a fireplace and balcony- 5 stars all around!

10

Jeff

Sep 24, 2025

·

Stayed 2 nights

Lovely hotel with amazing views of the Matterhorn from the patio and hotel room balconies

10

Leonardo

Apr 28, 2024

·

Stayed 4 nights

Beautiful boutique hotel steps from Matterhorn Paradise Gondola. Wide and big swimming pool with lights, cabanas, lounges and sofas around the pool. Another area like a solarium where you can relax with views of Matterhorn. Convenient breakfast. Cozy bedrooms. Ski lockers downstairs with boot’s heaters.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, attentive, and helpful, with examples including clear early check in guidance, help retrieving a forgotten bag, and flexibility after checkout. One review noted a grumpy manager.

Related guest reviews

10

michael

Dec 27, 2025

·

Stayed 1 night

This hotel is absolutely incredible. The team are some of the absolute nicest people, the view from our room was breathtaking, & truly our favorite hotel this trip (5 Swiss cities).

10

Stefan

Apr 22, 2024

·

Stayed 2 nights

Amazing staff. They help us to check in in the early morning with exact instructions When we checked our we were able to use the spa and pool after skiing. What a great treat.

10

Charles

Sep 10, 2024

·

Stayed 2 nights

Perfect accommodations and informative, friendly staffI

10

Bert

Sep 1, 2025

·

Stayed 2 nights

Empfehlung: Hotel Berghof, Alpen Das Hotel Berghof ist ohne Zweifel eines der besten Hotels in den Alpen! Besonders hervorheben möchte ich Irene aus Saint Gallen, die den Aufenthalt mit ihrem exzellenten Service unvergesslich gemacht hat – ich habe ihre Aufmerksamkeit und Freundlichkeit sehr genossen. Das Hotel verdient seine fünf Sterne: Es bietet eine hervorragende Lage, direkt in der Nähe der Skigondel und verschiedener Restaurants, ideal für Wintersportler und Genießer gleichermaßen. Die Zimmer sind komfortabel, das Ambiente elegant und gemütlich zugleich. Ich kann das Hotel Berghof jedem wärmstens empfehlen, der eine erstklassige Unterkunft in den Alpen sucht – perfekte Kombination aus Komfort, Service und Lage!

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10

Benjamin

Sep 2, 2024

·

Stayed 2 nights

The view of the Matterhorn was amazing and the staff was very helpful.

10

Fredrik

Jan 13, 2024

·

Stayed 5 nights

A lovely hotel in a great location. Awesome breakfast and facilities including a spa. The male manager is a bit grumpy, he needs a hug or two probably. Warmly recommended.

10

Nrupesh

Jul 2, 2024

·

Stayed 2 nights

I forgot my bag in the golf cart that dropped us to the train station and left the town ( from hotel to train station is 10 min ride). When I realized about it and called the hotel, the staff was willing to meet me at the station with my bag to save my time. This is outstanding service along with the check in, bar and hotel staff.

10

Michael

Aug 31, 2024

·

Stayed 3 nights

Great Breakfast and very friendly staff

10

Sam

Jul 17, 2024

·

Stayed 2 nights

Hotel Berghof is exceptional - a uniquely charming family-owned boutique hotel. Great location and spectacular views with kind and attentive hosts. Will absolutely stay here again for our next visit to Zermatt.

10

Jeff

Jun 9, 2025

·

Stayed 2 nights

Our experience at this hotel has been the essence of Switzerland. Exceptional location, food, accommodations and gracious staff. So far they have made Zermatt our favorite destination.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly praised for immediate access to the gondola (including a private elevator) and a quiet setting that is still walkable to town, with standout mountain views. One guest felt it was a little far from the station.

Related guest reviews

10

Susan

Mar 12, 2025

·

Stayed 3 nights

Views of the Matterhorn from our room and the car and dining rooms! Beautiful spa, lovely unique, stylish decor, and kind, attentive staff. Immediate access to the resort gondola from an adjacent elevator. The misc hassle-free, luxurious ski vacation of my life.

10

Sheamus

Feb 4, 2025

·

Stayed 1 night

I loved the decor of the hotel, staff were very friendly and accommodating. The swimming pool was lovely after a day in the snow. The other bonus was the hotel was right next to a ski lift.

10

Sarah

Jul 14, 2024

·

Stayed 3 nights

We had a great stay in the family room, with ample space! Breakfast was fabulous and views of the Matterhorn were amazing! Next door to the Gondola to take you all the way to Glacier Paradise!

8

Gregory

Feb 10, 2025

·

Stayed 6 nights

Very nice property with great access to the Matterhorn Glacier Park gondola.

10

Ahmad

Jul 21, 2024

·

Stayed 2 nights

Great Hotel. A little far from the station but quiet and comfortable.

10

roy

Jul 5, 2024

·

Stayed 2 nights

spectacular lication. View of the matterhorn right outside our window. short walk to town. quick access to the gondola up the mountain

10

Jamie

Apr 15, 2025

·

Stayed 6 nights

The location is the obvious selling point (the hotel features a private elevator down to the gondola, accessible just outside of the equipment storage room- convenience to the max) but the hotel itself is so beautiful! And the view is unbeatable!! Great daily breakfast featured, wonderful patio with Matterhorn view where you can enjoy drinks and complimentary snacks. The room is spacious and features a fireplace and balcony- 5 stars all around!

10

Leonardo

Apr 28, 2024

·

Stayed 4 nights

Beautiful boutique hotel steps from Matterhorn Paradise Gondola. Wide and big swimming pool with lights, cabanas, lounges and sofas around the pool. Another area like a solarium where you can relax with views of Matterhorn. Convenient breakfast. Cozy bedrooms. Ski lockers downstairs with boot’s heaters.

10

Jonathan

May 7, 2025

·

Stayed 4 nights

Lovely hotel in a great location for skiing.

10

Marlena

Feb 1, 2025

·

Stayed 3 nights

We have picked this in last minute. Wow! What a gem. Staff very friendly, the hotel is beautiful and very cozy, clean and in a perfect location. Very easy to walk about town. Near transportation and amazing convenience for skiing. My husband and I stayed there three nights and wish we would have a couple more nights. We will Dębe coming back. Thank you hotel Berghof for wonderful memories.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise across reviews. Several guests also enjoyed the cozy dining and bar spaces, plus drinks and snacks on the terrace.

Related guest reviews

10

Susan

Mar 12, 2025

·

Stayed 3 nights

Views of the Matterhorn from our room and the car and dining rooms! Beautiful spa, lovely unique, stylish decor, and kind, attentive staff. Immediate access to the resort gondola from an adjacent elevator. The misc hassle-free, luxurious ski vacation of my life.

10

Sarah

Jul 14, 2024

·

Stayed 3 nights

We had a great stay in the family room, with ample space! Breakfast was fabulous and views of the Matterhorn were amazing! Next door to the Gondola to take you all the way to Glacier Paradise!

10

Chris

Sep 17, 2024

·

Stayed 2 nights

We absolutely loved this stay, from the dining area to the bar and outdoor terrace it had a lovely cosy feeling and then to our room we chose one of the suites, lovely room cosy with what must have been one of the best views of the Matterhorn, would definitely come back.

10

Katie Lyn

Jul 14, 2024

·

Stayed 3 nights

I absolutely loved my stay at Hotel Berghof. From the staff to the location and dining, it was an amazing experience. The spa and outdoor views were an additional plus. I will be returning!

10

Fredrik

Jan 13, 2024

·

Stayed 5 nights

A lovely hotel in a great location. Awesome breakfast and facilities including a spa. The male manager is a bit grumpy, he needs a hug or two probably. Warmly recommended.

10

Jamie

Apr 15, 2025

·

Stayed 6 nights

The location is the obvious selling point (the hotel features a private elevator down to the gondola, accessible just outside of the equipment storage room- convenience to the max) but the hotel itself is so beautiful! And the view is unbeatable!! Great daily breakfast featured, wonderful patio with Matterhorn view where you can enjoy drinks and complimentary snacks. The room is spacious and features a fireplace and balcony- 5 stars all around!

10

Michael

Aug 31, 2024

·

Stayed 3 nights

Great Breakfast and very friendly staff

10

Leonardo

Apr 28, 2024

·

Stayed 4 nights

Beautiful boutique hotel steps from Matterhorn Paradise Gondola. Wide and big swimming pool with lights, cabanas, lounges and sofas around the pool. Another area like a solarium where you can relax with views of Matterhorn. Convenient breakfast. Cozy bedrooms. Ski lockers downstairs with boot’s heaters.

10

Jeff

Jun 9, 2025

·

Stayed 2 nights

Our experience at this hotel has been the essence of Switzerland. Exceptional location, food, accommodations and gracious staff. So far they have made Zermatt our favorite destination.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $319	6 $339	7 $325	8 $325	9	10 $1,764
11 $1,650	12 $288	13 $345	14 $266	15 $274	16 $1,837	17 $1,760
18	19 $1,837	20 $1,837	21 $1,760	22 $1,789	23 $1,760	24
25 $1,789	26 $1,837	27	28 $1,844	29 $1,837	30 $1,837	31 $1,789

Su	Mo	Tu	We	Th	Fr	Sa
1 $1,837	2 $1,837	3	4 $1,836	5 $1,836	6	7
8	9 $1,823	10	11	12	13	14
15	16 $1,758	17 $1,836	18 $1,842	19	20	21
22 $1,837	23	24 $1,754	25	26 $1,842	27	28
29 $1,836	30

Hotel Berghof

About this property

Location

Room options

Superior Double Room, Mountain View

Suite, Mountain View (Matterhorn View)

Family Room

Single Room

Classic Double Room

Junior Suite, Mountain View (Matterhorn View)

Romantic Double Room, Mountain View

Guest reviews of Hotel Berghof

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Berghof

Prices for upcoming dates