Alpine Heritage Motel

Suspicious activities at all hours, renovations being done and asbestos removal in a very unsafe manner then placed into a shopping trolley. Very dodgey.

So much potential with the main building but rooms feel like cheap flats. Overpriced for what you get. Dirty stairwell nd junky feel everywhere

great parking, good location, good value for money

They are currently undergoing renovations and once done will be absolutely gorgeous. Upon arrival, no one was at reception. I rang the bell no one answered. I called the mobile number supplied no one answered. I called the work number no one answered. Reception called back and said they would be right there. It’s still took them about 15 minutes. Went up to the room and was perfectly fine. Clean sheets, clean towels shower was great. Faucet set up so you can really blast the shower. Only issue was a few dirty earbuds and coffee cups in the room. You get what you pay for. It was the cheapest room in town available and I needed somewhere to stop over. Just beware some nefarious type characters are staying there and they were arguing throughout the night that is double locks on the doors so was safe but again you get what you pay for.

Nice lit up at night from front but that's it. The place needs a wrecking ball. Unsafe all around and not clean and tidy. Room had pizza boxes left with very dried pizza in.coffee and 1 sugar spread across top of microwave. Nothing looked clean. I used disinfectant wipes to clean toilet and shower base so was usable as no other rooms available. I had to walk outside through car park to back of building to get to room. People one side cooking smelly food and noisy people other side yelling and swearing at 2.00am other side. Overall disgusting place. DO NOT STAY HERE! Expedia, if you read this, I strongly suggest you remove them from your books. They are giving YOU a bad reputation.

Outside stair lights did not activate early enough in dark; access to our room up back stairs - narrow areas with clutter and trip hazards; narrow balcony made access difficult with luggage.

Carpark was a bit ghetto but motel was ok

This motel is situated across the street from the railway station, which was it's main attraction for me. There are local pubs and clubs in easy walking distance which serve good meals. The building has seen better days , but considering the price , I found it to be satisfactory. The only drawback is that there is no lift and it is on three levels.

Very old, simply low budget accomodation, no disability access, no lifts

Very quiet and excellent parking

Honesty the worst accommodation I’ve stayed in in Australia (yes I’m Australian). Horrendously unclean. Skid marks and pubic hair in and around the toilet. Hair and mould in shower. Unknown broken fixture hanging from ceiling but wrapped in paper. Worn peeling paint. Property strewn with rubbish. Sleep in your car, keep driving, just don’t stay here.

Room was dirty, musty mouldy stunk of urine, there was a cigarette butt under one bed a dirty sock under another, there was rodent activity on the bench near the kettle, there was drawings on the walls, the walls were patchy with plaster, the bathroom there was a constant drip from the room above. Did not feel sanitary safe or secure there at all

Unclean no milk provided unsafe step into bathroom dirty bed

The place was dirty, bathroom, left used syringes in bathroom cabinet. Toilet not cleaned. Dust and dirt on walls and bench tops. The fridge was filthy. Never going there again.

My room was so dirty. There was dried noodles on the wall and drink stains all over the back of the door. There were previous visitors belongings under the bed

Worst place I have ever stayed. Mould everywhere in the bathroom, it smells like its been locked up for months, bedding was stained, the noise from upstairs kept us awake all night. Would have preferred to sleep in a bus stop. Will never go back there. The place should be condemned until properly cleaned

Renovations happening, pictures doesn’t give the real image, cutlery not clean

The bed was comfortable, but the overall place was dirty

The room was quite dirty - dust everywhere, no basin hand soap and the tv was smashed and obviously not working. Definitely won’t stay there agsin

The toilet had been left soiled and open drinks in fridge room unclean

Cheap and convenient. Tiny rooms. Feels dark and abandoned.

Basic facilities as you would expect from the price, no complaints there, it's exactly as expected and as seen on the website. My only complaint was how thin the walls are, I am certain there is no insulation between neighbouring rooms and upper floors, every sound travelled. The bed was comfy enough but I checked out a day early and slept in my car instead so I could get a better night's sleep

For the price it was better than I expected. It was warm, bed was comfortable, had a good size fridge. Had a kettle and toaster.

Staff service, cleanliness and amenities are ok. Most of the the rooms are in the interior part of the building and no outside views or natural light. Call and make sure if you care about that.

Room very plain

On a busy road & was noisy all night. Property wasn’t clean had dead mosquitoes squashed on the walls and dust everywhere Carpet was filthy

Inexpensive and basic! The bed rolls away from the wall, the bed needs to be fixed to the floor!

Guests in nearby rooms talking incessantly until after 3:30 am, and resuming by 5:30am

Room small

Older property but clean and good location. Very noisy air con

Had to wait ten to fifteen minutes before anyone came to the desk. Unable to work out how to lock the door. Inside and out.

The property is undergoing renovations and the place is a mess. The gentleman at reception was rude and arrogant and disrespectful. It was close to the worst place I have ever stayed and I have stayed in a lot of places!

They are currently undergoing renovations and once done will be absolutely gorgeous. Upon arrival, no one was at reception. I rang the bell no one answered. I called the mobile number supplied no one answered. I called the work number no one answered. Reception called back and said they would be right there. It’s still took them about 15 minutes. Went up to the room and was perfectly fine. Clean sheets, clean towels shower was great. Faucet set up so you can really blast the shower. Only issue was a few dirty earbuds and coffee cups in the room. You get what you pay for. It was the cheapest room in town available and I needed somewhere to stop over. Just beware some nefarious type characters are staying there and they were arguing throughout the night that is double locks on the doors so was safe but again you get what you pay for.

The staff are great

Was not happy with noisy young guests next door waking myself and my eldest up at 3am screaming all sorts of cuss words and continuing until the morning blind drunk. I could not get a hold of staff to help us and when I phoned in the morning, the manager told us he would chase compensation further as I felt I wasted money. I am a single mother trying to move from Queensland to Melbourne and was exhausted from the drive, only to end up just as tired the next day! I heard nothing back and am really disappointed, more so the fact that these kids got off scott free, I feel they should have had to contribute to part of my hotel fee, even $50 for running my stay and waking my son who was so sick that he was the reason we were staying in Albury all together as he needed the afterhours doctor clinic there. I am very disappointed in the service recieved regarding this issue, very much felt like they did not care, they got thier money and I got no sleep. Otherwise I would have been happy to stay again, clean room, good location and the lady at the desk is lovely.

Unfortunately we checked in and went to our room and it was not cleaned or bed made.The Reception apologised and gave us another room.

Super helpful staff and great location

I booked the property after 10 pm to check in as we needed the room in the next 15 minutes. However the wotif site had rooms available on the site and accepted my booking and have taken the money on my credit cards. Booking came through immediately by email however the hotel has definitely no late check in. I felt very cheated as no room should have been available on the site at that time. A word of warning for travellers

The staff are amazing, fast, efficient and friendly

Convenient for our overnight stop, staff friendly and responsive

Staff were friendly, but this is not a family friendly property. The flimsiness of the walls and window seals allows the smoking outside the adjacent rooms to seep into all rooms freely and the smell of a joint being smoked through the vent when I went to shower was so off putting. We could didn’t feel safe as a mum and teenage daughter leaving the property after dark due to the flickering lights, poorly lit stairways and the overflowing rubbish and discarded furniture around the property. Doesn’t need to be perfect, but an overhaul could make it feel somewhat safer and appealing.

Very convenient location, walking distance to everything!

A Place to stay. Not suitable for singles as area did not feel safe.

Friendly staff, convenient location

This motel is situated across the street from the railway station, which was it's main attraction for me. There are local pubs and clubs in easy walking distance which serve good meals. The building has seen better days , but considering the price , I found it to be satisfactory. The only drawback is that there is no lift and it is on three levels.

cheap, clean , centre of town, easy access

Walking distance to everything. Place was immaculate

Super helpful staff and great location

My first impression wasn't great - the room looked very small - but it turned out to be a great stay. I had the best night's sleep I'd had in weeks and the location of the hotel was very handy to the main street, with multiple options for dinner and breakfast. I would definitely stay there again.

When we arrived and loaded our bags up to the room from the rear carpark there was a drug deal going down, a man laying in the stairs, another man standing in the stair well approached us and asked us what room we were in and saying he was from reception. Clearly he wasn't as I was just at reception. Both seemed to be off their faces, we got into the room and locked the door, the room was nothing like the pictures shown, it was pathetic. My partner was so scared to be there I walked straight back out and loaded my bags in the car and handed the keys back.