Name: Alpine Heritage Motel
Address: 248 Sloane Street, Goulburn, New South Wales, Australia, Goulburn, New South Wales, AU
Price range: $63–$82 per night
Rating: 7.17

What guests think

Across many reviews of Alpine Heritage Motel, travellers describe a very budget, heritage property with friendly staff and a central location, but also ongoing renovations, limited accessibility, frequently unclean areas, thin walls with noise, and an occasionally uncomfortable, unsafe-feeling environment.

Some guests found good value for money, appreciated easy parking, and liked strong shower pressure. Common problems include cigarette smoke drifting from outside, broken or unfinished fixtures, beds on castors sliding on hard floors, and inconsistent front desk availability. Best suited to unfussy travelers seeking a cheap overnight stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available and often convenient, though the carpark and common areas can be cluttered, messy, and poorly lit. Ongoing renovations and a lack of lift or disability access make stairs and narrow walkways challenging.

Related guest reviews

4

Richard

Nov 4, 2024

·

Stayed 1 night

Suspicious activities at all hours, renovations being done and asbestos removal in a very unsafe manner then placed into a shopping trolley. Very dodgey.

4

Gloria

Apr 12, 2025

·

Stayed 1 night

So much potential with the main building but rooms feel like cheap flats. Overpriced for what you get. Dirty stairwell nd junky feel everywhere

10

Jeff

Oct 21, 2025

·

Stayed 1 night

great parking, good location, good value for money

6

Dana

Nov 3, 2024

·

Stayed 1 night

They are currently undergoing renovations and once done will be absolutely gorgeous. Upon arrival, no one was at reception. I rang the bell no one answered. I called the mobile number supplied no one answered. I called the work number no one answered. Reception called back and said they would be right there. It’s still took them about 15 minutes. Went up to the room and was perfectly fine. Clean sheets, clean towels shower was great. Faucet set up so you can really blast the shower. Only issue was a few dirty earbuds and coffee cups in the room. You get what you pay for. It was the cheapest room in town available and I needed somewhere to stop over. Just beware some nefarious type characters are staying there and they were arguing throughout the night that is double locks on the doors so was safe but again you get what you pay for.

4

Doug

Sep 28, 2024

·

Stayed 1 night

Nice lit up at night from front but that's it. The place needs a wrecking ball. Unsafe all around and not clean and tidy. Room had pizza boxes left with very dried pizza in.coffee and 1 sugar spread across top of microwave. Nothing looked clean. I used disinfectant wipes to clean toilet and shower base so was usable as no other rooms available. I had to walk outside through car park to back of building to get to room. People one side cooking smelly food and noisy people other side yelling and swearing at 2.00am other side. Overall disgusting place. DO NOT STAY HERE! Expedia, if you read this, I strongly suggest you remove them from your books. They are giving YOU a bad reputation.

6

Lynette

May 20, 2025

·

Stayed 1 night

Outside stair lights did not activate early enough in dark; access to our room up back stairs - narrow areas with clutter and trip hazards; narrow balcony made access difficult with luggage.

10

Aaron

Sep 22, 2025

·

Stayed 1 night

Carpark was a bit ghetto but motel was ok

6

Gary

Oct 26, 2023

·

Stayed 1 night

This motel is situated across the street from the railway station, which was it's main attraction for me. There are local pubs and clubs in easy walking distance which serve good meals. The building has seen better days , but considering the price , I found it to be satisfactory. The only drawback is that there is no lift and it is on three levels.

6

Sharen

Nov 27, 2025

·

Stayed 1 night

Very old, simply low budget accomodation, no disability access, no lifts

8

Justine

Oct 22, 2024

·

Stayed 1 night

Very quiet and excellent parking

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Cleanliness

Cleanliness is a recurring weak point, with multiple reports of mould, dust, smells (including smoke), unwashed dishes, and missed housekeeping. A few guests noted clean linen or rooms, but standards are inconsistent to poor.

Related guest reviews

2

David

May 12, 2024

·

Stayed 1 night

Honesty the worst accommodation I’ve stayed in in Australia (yes I’m Australian). Horrendously unclean. Skid marks and pubic hair in and around the toilet. Hair and mould in shower. Unknown broken fixture hanging from ceiling but wrapped in paper. Worn peeling paint. Property strewn with rubbish. Sleep in your car, keep driving, just don’t stay here.

4

Rachel

Feb 16, 2024

·

Stayed 1 night

Room was dirty, musty mouldy stunk of urine, there was a cigarette butt under one bed a dirty sock under another, there was rodent activity on the bench near the kettle, there was drawings on the walls, the walls were patchy with plaster, the bathroom there was a constant drip from the room above. Did not feel sanitary safe or secure there at all

2

Debra

Sep 29, 2025

·

Stayed 1 night

Unclean no milk provided unsafe step into bathroom dirty bed

2

David

Dec 28, 2024

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Stayed 1 night

The place was dirty, bathroom, left used syringes in bathroom cabinet. Toilet not cleaned. Dust and dirt on walls and bench tops. The fridge was filthy. Never going there again.

2

Sara

Nov 18, 2024

·

Stayed 2 nights

My room was so dirty. There was dried noodles on the wall and drink stains all over the back of the door. There were previous visitors belongings under the bed

2

Rob

Dec 23, 2023

·

Stayed 1 night

Worst place I have ever stayed. Mould everywhere in the bathroom, it smells like its been locked up for months, bedding was stained, the noise from upstairs kept us awake all night. Would have preferred to sleep in a bus stop. Will never go back there. The place should be condemned until properly cleaned

4

Kierrtana

Jan 19, 2025

·

Stayed 2 nights

Renovations happening, pictures doesn’t give the real image, cutlery not clean

4

Alicia

Jul 13, 2025

·

Stayed 1 night

The bed was comfortable, but the overall place was dirty

2

Bryan

Nov 17, 2024

·

Stayed 1 night

The room was quite dirty - dust everywhere, no basin hand soap and the tv was smashed and obviously not working. Definitely won’t stay there agsin

4

Justine

Mar 30, 2025

·

Stayed 1 night

The toilet had been left soiled and open drinks in fridge room unclean

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Rooms

Rooms are very basic and dated, often small, with thin walls and noise from neighbours or traffic; some beds slide on castors. A few guests noted comfortable beds and good shower pressure.

Related guest reviews

6

Paul

Sep 15, 2025

·

Stayed 1 night

Cheap and convenient. Tiny rooms. Feels dark and abandoned.

4

James

Oct 30, 2023

·

Stayed 3 nights

Basic facilities as you would expect from the price, no complaints there, it's exactly as expected and as seen on the website. My only complaint was how thin the walls are, I am certain there is no insulation between neighbouring rooms and upper floors, every sound travelled. The bed was comfy enough but I checked out a day early and slept in my car instead so I could get a better night's sleep

8

Tracy

Sep 5, 2025

·

Stayed 1 night

For the price it was better than I expected. It was warm, bed was comfortable, had a good size fridge. Had a kettle and toaster.

6

Antony

Apr 28, 2025

·

Stayed 1 night

Staff service, cleanliness and amenities are ok. Most of the the rooms are in the interior part of the building and no outside views or natural light. Call and make sure if you care about that.

8

peter

Nov 12, 2025

·

Stayed 1 night

Room very plain

6

Michael

May 20, 2024

·

Stayed 1 night

On a busy road & was noisy all night. Property wasn’t clean had dead mosquitoes squashed on the walls and dust everywhere Carpet was filthy

8

Pamela

Aug 6, 2023

·

Stayed 1 night

Inexpensive and basic! The bed rolls away from the wall, the bed needs to be fixed to the floor!

2

Anthony

Aug 2, 2025

·

Stayed 1 night

Guests in nearby rooms talking incessantly until after 3:30 am, and resuming by 5:30am

4

William

Jul 29, 2025

·

Stayed 1 night

Room small

8

Tony

Aug 15, 2024

·

Stayed 1 night

Older property but clean and good location. Very noisy air con

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful. However, guests also report waits or no one at reception, language barriers, and mixed responsiveness to late check-in or noise issues.

Related guest reviews

8

Alan

Oct 25, 2024

·

Stayed 1 night

Had to wait ten to fifteen minutes before anyone came to the desk. Unable to work out how to lock the door. Inside and out.

2

Frank

Oct 2, 2024

·

Stayed 1 night

The property is undergoing renovations and the place is a mess. The gentleman at reception was rude and arrogant and disrespectful. It was close to the worst place I have ever stayed and I have stayed in a lot of places!

6

Dana

Nov 3, 2024

·

Stayed 1 night

They are currently undergoing renovations and once done will be absolutely gorgeous. Upon arrival, no one was at reception. I rang the bell no one answered. I called the mobile number supplied no one answered. I called the work number no one answered. Reception called back and said they would be right there. It’s still took them about 15 minutes. Went up to the room and was perfectly fine. Clean sheets, clean towels shower was great. Faucet set up so you can really blast the shower. Only issue was a few dirty earbuds and coffee cups in the room. You get what you pay for. It was the cheapest room in town available and I needed somewhere to stop over. Just beware some nefarious type characters are staying there and they were arguing throughout the night that is double locks on the doors so was safe but again you get what you pay for.

10

Brendan

Sep 7, 2024

·

Stayed 5 nights

The staff are great

6

Todd

Sep 29, 2024

·

Stayed 1 night

Was not happy with noisy young guests next door waking myself and my eldest up at 3am screaming all sorts of cuss words and continuing until the morning blind drunk. I could not get a hold of staff to help us and when I phoned in the morning, the manager told us he would chase compensation further as I felt I wasted money. I am a single mother trying to move from Queensland to Melbourne and was exhausted from the drive, only to end up just as tired the next day! I heard nothing back and am really disappointed, more so the fact that these kids got off scott free, I feel they should have had to contribute to part of my hotel fee, even $50 for running my stay and waking my son who was so sick that he was the reason we were staying in Albury all together as he needed the afterhours doctor clinic there. I am very disappointed in the service recieved regarding this issue, very much felt like they did not care, they got thier money and I got no sleep. Otherwise I would have been happy to stay again, clean room, good location and the lady at the desk is lovely.

6

Ian

Oct 11, 2024

·

Stayed 1 night

Unfortunately we checked in and went to our room and it was not cleaned or bed made.The Reception apologised and gave us another room.

10

Alex

Nov 14, 2025

·

Stayed 1 night

Super helpful staff and great location

2

Beverley

Jun 15, 2024

·

Stayed 1 night

I booked the property after 10 pm to check in as we needed the room in the next 15 minutes. However the wotif site had rooms available on the site and accepted my booking and have taken the money on my credit cards. Booking came through immediately by email however the hotel has definitely no late check in. I felt very cheated as no room should have been available on the site at that time. A word of warning for travellers

10

Brendan

Apr 26, 2024

·

Stayed 10 nights

The staff are amazing, fast, efficient and friendly

8

Mark

Dec 18, 2024

·

Stayed 1 night

Convenient for our overnight stop, staff friendly and responsive

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Location

Central, walkable location near the station, pubs, and shops. Several reviews mention feeling unsafe after dark and some street or train noise.

Related guest reviews

4

Belinda

Sep 24, 2025

·

Stayed 1 night

Staff were friendly, but this is not a family friendly property. The flimsiness of the walls and window seals allows the smoking outside the adjacent rooms to seep into all rooms freely and the smell of a joint being smoked through the vent when I went to shower was so off putting. We could didn’t feel safe as a mum and teenage daughter leaving the property after dark due to the flickering lights, poorly lit stairways and the overflowing rubbish and discarded furniture around the property. Doesn’t need to be perfect, but an overhaul could make it feel somewhat safer and appealing.

6

MAHBUB

Apr 28, 2024

·

Stayed 2 nights

Very convenient location, walking distance to everything!

6

Victor

Nov 18, 2025

·

Stayed 1 night

A Place to stay. Not suitable for singles as area did not feel safe.

10

Luke

May 9, 2025

·

Stayed 1 night

Friendly staff, convenient location

6

Gary

Oct 26, 2023

·

Stayed 1 night

This motel is situated across the street from the railway station, which was it's main attraction for me. There are local pubs and clubs in easy walking distance which serve good meals. The building has seen better days , but considering the price , I found it to be satisfactory. The only drawback is that there is no lift and it is on three levels.

8

Richard

Oct 13, 2024

·

Stayed 2 nights

cheap, clean , centre of town, easy access

10

Benjamin

Mar 21, 2025

·

Stayed 1 night

Walking distance to everything. Place was immaculate

10

Alex

Nov 14, 2025

·

Stayed 1 night

Super helpful staff and great location

8

Warren

Oct 10, 2023

·

Stayed 1 night

My first impression wasn't great - the room looked very small - but it turned out to be a great stay. I had the best night's sleep I'd had in weeks and the location of the hotel was very handy to the main street, with multiple options for dinner and breakfast. I would definitely stay there again.

2

David

Dec 23, 2024

·

Stayed 1 night

When we arrived and loaded our bags up to the room from the rear carpark there was a drug deal going down, a man laying in the stairs, another man standing in the stair well approached us and asked us what room we were in and saying he was from reception. Clearly he wasn't as I was just at reception. Both seemed to be off their faces, we got into the room and locked the door, the room was nothing like the pictures shown, it was pathetic. My partner was so scared to be there I walked straight back out and loaded my bags in the car and handed the keys back.

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Dining

Not enough information in reviews.

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Month	Average price
January	$42
February	$35
March	$34
April	$54
May	$67
June	$67
July	$68
August	$69
September	$65
October	$68
November	$61
December	$52

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $68	3 $69
4 $67	5 $63	6 $64	7 $66	8 $65	9 $74	10 $77
11 $66	12 $69	13 $67	14 $67	15 $71	16 $70	17 $81
18 $77	19 $71	20 $72	21 $67	22 $68	23 $82	24 $80
25 $75	26 $74	27 $74	28 $69	29 $72	30 $76	31 $79

Alpine Heritage Motel

Prices for Alpine Heritage Motel

Monthly average prices

About this property

Location

Room options

Budget Queen

Heritage Queen

Budget Double

Standard Family Room

Heritage Family Room

Budget Single

Budget Twin

Budget Family Room

Guest reviews of Alpine Heritage Motel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Alpine Heritage Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $66	23 $65	24 $66	25 $71	26 $72
27 $65	28 $65	29 $67	30 $65