Canada Suites on Bay
From
$254
/ night
Select dates to see prices and availability
From
$254
/ night
About this property
With a small number of only 10, this accomodation is very convenient for a quiet stay. Travellers may take advantage of the Wi-Fi connection on public areas. The reception desk is not open throughout the day.
Location
A stay at Canada Suites on Bay places you in the heart of Toronto, walking distance from Hospital for Sick Children and Queen's Park
Restaurant
24-Hour Reception
Sauna
Concierge
Multilingual Staff
Meeting Rooms
Room options
19
Suite Executive Queen Bed
Room details
Sleeps 8
Air ConditioningWi-Fi (Free)TV
Guest reviews of Canada Suites on Bay
8.5
Very good
Based on 3 verified reviews
Who stays here?
Business
20%
Couple
15%
Family
48%
Group
15%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Canada Suites on Bay stands out for its central downtown location and generally responsive communication, while several guests caution that the pre-arrival and check-in process is detailed, strict, and time-consuming.
Read moreWas this helpful?
What guests think
Across recent reviews, Canada Suites on Bay stands out for its central downtown location and generally responsive communication, while several guests caution that the pre-arrival and check-in process is detailed, strict, and time-consuming.
Many describe the suites as very clean, though there is one report of bed bugs and a few minor maintenance or odor concerns. Guests appreciate the roomy layouts, skyline views, and practical kitchens, while a few mention uncomfortable furniture and occasional building disturbances like a late-night false alarm. Parking is offered for a fee and may require extra coordination for access devices. Overall, expect an apartment-style stay rather than a full-service hotel.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is available for a fee, and several reviews note extra steps or minor access issues with fobs or remotes.
Related guest reviews
10
Yacob
Jul 10, 2024
·
Stayed 3 nights
Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
10
Marie-anouk
Sep 29, 2024
·
Stayed 2 nights
Excellent choix. La seule chose qui est difficile c’est l’arrivée. Ils demandent d’avoir fait toutes les étapes avant d’avoir les instructions pour entrer. Il n’y a pas de comptoir check-in pour gérer le tout. Alors, tu es pris à l’extérieur pour envoyer tes ID, ton dépôt, ton paiement pour le stationnement. Tu dois signer l’entente électroniquement… ouf! Un GROS challenge puisqu’en plus, tu n’as pas accès au stationnement puisqu’il te manque le Remote pour entrer, alors tu dois payer un autre stationnement pour pouvoir entrer et avoir le Remote. À partir de ce moment là, le tout est parfait! Super appartement, beau, propre!
Excellent choix. La seule chose qui est difficile c’est l’arrivée. Ils demandent d’avoir fait toutes les étapes avant d’avoir les instructions pour entrer. Il n’y a pas de comptoir check-in pour gérer le tout. Alors, tu es pris à l’extérieur pour envoyer tes ID, ton dépôt, ton paiement pour le stationnement. Tu dois signer l’entente électroniquement… ouf! Un GROS challenge puisqu’en plus, tu n’as pas accès au stationnement puisqu’il te manque le Remote pour entrer, alors tu dois payer un autre stationnement pour pouvoir entrer et avoir le Remote. À partir de ce moment là, le tout est parfait! Super appartement, beau, propre!
8
Mark
Jun 17, 2024
·
Stayed 4 nights
apartment was great. Location was very good. The procedures before the rental are very time consuming and should expect to spend time on this. Had trouble with parking spot, access to the space and elevator access with fob but not terrible.
apartment was great. Location was very good. The procedures before the rental are very time consuming and should expect to spend time on this. Had trouble with parking spot, access to the space and elevator access with fob but not terrible.
4
Susan M.
Nov 17, 2024
·
Stayed 3 nights
Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Several guests praise very clean suites and upkeep. However, there is one report of bed bugs and isolated issues like HVAC dust or a smelly shower curtain.
Related guest reviews
10
Sara
Sep 28, 2024
·
Stayed 4 nights
Canada suites was perfect for my sister and I to enjoy Toronto! The room was clean and comfortable, we had two queen beds, both in their own rooms which gave us our own space. The kitchen was handy and we cooked a few meals which helped us save some money on meals. I was worried when they asked me for a $500 deposit via e-transfer so I opted to pay by credit card and pay the service fee, but in the end there was nothing to worry about. Michael was responsive to my questions and was great to work with. I would 100% stay here again.
Canada suites was perfect for my sister and I to enjoy Toronto! The room was clean and comfortable, we had two queen beds, both in their own rooms which gave us our own space. The kitchen was handy and we cooked a few meals which helped us save some money on meals. I was worried when they asked me for a $500 deposit via e-transfer so I opted to pay by credit card and pay the service fee, but in the end there was nothing to worry about. Michael was responsive to my questions and was great to work with. I would 100% stay here again.
10
Yacob
Jul 10, 2024
·
Stayed 3 nights
Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
10
Vikram
Apr 18, 2024
·
Stayed 5 nights
Highly recommend! We enjoyed the two bed and two bath with small but comfortable kitchen. Location is amazing, right in downtown and easy to walk around and get to every place. Apartment is super clean and maintained really well. We would love to come back again. Property owner was super responsive and helpful with all the check in process.
Highly recommend! We enjoyed the two bed and two bath with small but comfortable kitchen. Location is amazing, right in downtown and easy to walk around and get to every place. Apartment is super clean and maintained really well. We would love to come back again. Property owner was super responsive and helpful with all the check in process.
10
Yvonne E
Apr 3, 2024
·
Stayed 6 nights
The room was exceptionally clean. The staff were very friendly and helpful. It was great to have a washer and dryer so you can go home with clean clothes. All kitchen appliances that you might need were there. The location is within walking distance of the Eatons Centre and the train station. Also within walking distance of Toronto General which was the main purpose of our trip.
The room was exceptionally clean. The staff were very friendly and helpful. It was great to have a washer and dryer so you can go home with clean clothes. All kitchen appliances that you might need were there. The location is within walking distance of the Eatons Centre and the train station. Also within walking distance of Toronto General which was the main purpose of our trip.
10
Quentin
Oct 5, 2024
·
Stayed 4 nights
I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
2
Brittney
Sep 28, 2025
·
Stayed 2 nights
This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
8
Geneviève
Apr 28, 2025
·
Stayed 4 nights
Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
10
Rob
Jul 26, 2024
·
Stayed 4 nights
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
10
Giacomo
Feb 21, 2025
·
Stayed 3 nights
Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
6
Jonathan
Apr 26, 2025
·
Stayed 8 nights
The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious with skyline views and practical kitchens, suiting families or colleagues. A few note uncomfortable furniture and occasional building disturbances like a late-night false alarm.
Related guest reviews
10
Sara
Sep 28, 2024
·
Stayed 4 nights
Canada suites was perfect for my sister and I to enjoy Toronto! The room was clean and comfortable, we had two queen beds, both in their own rooms which gave us our own space. The kitchen was handy and we cooked a few meals which helped us save some money on meals. I was worried when they asked me for a $500 deposit via e-transfer so I opted to pay by credit card and pay the service fee, but in the end there was nothing to worry about. Michael was responsive to my questions and was great to work with. I would 100% stay here again.
Canada suites was perfect for my sister and I to enjoy Toronto! The room was clean and comfortable, we had two queen beds, both in their own rooms which gave us our own space. The kitchen was handy and we cooked a few meals which helped us save some money on meals. I was worried when they asked me for a $500 deposit via e-transfer so I opted to pay by credit card and pay the service fee, but in the end there was nothing to worry about. Michael was responsive to my questions and was great to work with. I would 100% stay here again.
10
J
Dec 27, 2023
·
Stayed 5 nights
This property was discribed properly, very easy instructions from check in to checkout. I will stay here on my next visit to Toronto as all amenities are near and you are in the heart of DT This suit was spacious much better than a hotel in my opinion
This property was discribed properly, very easy instructions from check in to checkout. I will stay here on my next visit to Toronto as all amenities are near and you are in the heart of DT This suit was spacious much better than a hotel in my opinion
8
Daniel
Jun 9, 2025
·
Stayed 5 nights
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
10
Vikram
Apr 18, 2024
·
Stayed 5 nights
Highly recommend! We enjoyed the two bed and two bath with small but comfortable kitchen. Location is amazing, right in downtown and easy to walk around and get to every place. Apartment is super clean and maintained really well. We would love to come back again. Property owner was super responsive and helpful with all the check in process.
Highly recommend! We enjoyed the two bed and two bath with small but comfortable kitchen. Location is amazing, right in downtown and easy to walk around and get to every place. Apartment is super clean and maintained really well. We would love to come back again. Property owner was super responsive and helpful with all the check in process.
10
Quentin
Oct 5, 2024
·
Stayed 4 nights
I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
8
Geneviève
Apr 28, 2025
·
Stayed 4 nights
Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
10
Harpal
Jul 21, 2024
·
Stayed 3 nights
property was amazing. Beautiful views of the city! Top notch, currently working on booking with them again!
property was amazing. Beautiful views of the city! Top notch, currently working on booking with them again!
10
TANIA
Jul 28, 2024
·
Stayed 5 nights
Loved this place. The view of entire city was amazing Would certainly stay here in the future
Loved this place. The view of entire city was amazing Would certainly stay here in the future
6
Jonathan
Apr 26, 2025
·
Stayed 8 nights
The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
10
P Y
May 6, 2025
·
Stayed 4 nights
Love the space and view and location of this apartment. Highly recommend
Love the space and view and location of this apartment. Highly recommend
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Communication is often responsive and helpful, but many report a lengthy, rule-heavy onboarding with contracts, ID verification, deposits, and strict arrival windows; there is no onsite front desk. A few guests faced key or access hassles or perceived the terms as unusual.
Related guest reviews
10
Marie-anouk
Sep 29, 2024
·
Stayed 2 nights
Excellent choix. La seule chose qui est difficile c’est l’arrivée. Ils demandent d’avoir fait toutes les étapes avant d’avoir les instructions pour entrer. Il n’y a pas de comptoir check-in pour gérer le tout. Alors, tu es pris à l’extérieur pour envoyer tes ID, ton dépôt, ton paiement pour le stationnement. Tu dois signer l’entente électroniquement… ouf! Un GROS challenge puisqu’en plus, tu n’as pas accès au stationnement puisqu’il te manque le Remote pour entrer, alors tu dois payer un autre stationnement pour pouvoir entrer et avoir le Remote. À partir de ce moment là, le tout est parfait! Super appartement, beau, propre!
Excellent choix. La seule chose qui est difficile c’est l’arrivée. Ils demandent d’avoir fait toutes les étapes avant d’avoir les instructions pour entrer. Il n’y a pas de comptoir check-in pour gérer le tout. Alors, tu es pris à l’extérieur pour envoyer tes ID, ton dépôt, ton paiement pour le stationnement. Tu dois signer l’entente électroniquement… ouf! Un GROS challenge puisqu’en plus, tu n’as pas accès au stationnement puisqu’il te manque le Remote pour entrer, alors tu dois payer un autre stationnement pour pouvoir entrer et avoir le Remote. À partir de ce moment là, le tout est parfait! Super appartement, beau, propre!
10
Anthony
Aug 10, 2024
·
Stayed 4 nights
The apartment is lovely and also in a great location.. right in the heart of downtown. The booking process is long and can be tiring sometimes.. perseverance is required. Read the description properly before booking. If you are used to booking online without any further work then this place is not for you. If you are ok and go through the booking process your perseverance will pay off as it’s a great apartment.
The apartment is lovely and also in a great location.. right in the heart of downtown. The booking process is long and can be tiring sometimes.. perseverance is required. Read the description properly before booking. If you are used to booking online without any further work then this place is not for you. If you are ok and go through the booking process your perseverance will pay off as it’s a great apartment.
2
Jay
May 16, 2024
·
Stayed 2 nights
This is not a real hotel. It is an apartment building. They require clients to sign and extensive contract and there is no mention of this before the point of sale. If the client doesn't agree with the contract we need.to be offered a refund. This property forced me to pay for nothing because i did not agree with their contract. This is not a normal hotel never stay at any Canada Suites.
This is not a real hotel. It is an apartment building. They require clients to sign and extensive contract and there is no mention of this before the point of sale. If the client doesn't agree with the contract we need.to be offered a refund. This property forced me to pay for nothing because i did not agree with their contract. This is not a normal hotel never stay at any Canada Suites.
10
Sara
Feb 17, 2025
·
Stayed 3 nights
I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
10
Rob
Jul 26, 2024
·
Stayed 4 nights
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
10
Giacomo
Feb 21, 2025
·
Stayed 3 nights
Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
8
Mark
Jun 17, 2024
·
Stayed 4 nights
apartment was great. Location was very good. The procedures before the rental are very time consuming and should expect to spend time on this. Had trouble with parking spot, access to the space and elevator access with fob but not terrible.
apartment was great. Location was very good. The procedures before the rental are very time consuming and should expect to spend time on this. Had trouble with parking spot, access to the space and elevator access with fob but not terrible.
4
Susan M.
Nov 17, 2024
·
Stayed 3 nights
Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
6
Jonathan
Apr 26, 2025
·
Stayed 8 nights
The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
8
Damon
Aug 2, 2025
·
Stayed 3 nights
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Consistently praised central downtown spot, walkable to Eaton Centre, transit, hospitals, shopping, and many amenities, with great city views from high floors. Easy for business and leisure stays.
Related guest reviews
10
J
Dec 27, 2023
·
Stayed 5 nights
This property was discribed properly, very easy instructions from check in to checkout. I will stay here on my next visit to Toronto as all amenities are near and you are in the heart of DT This suit was spacious much better than a hotel in my opinion
This property was discribed properly, very easy instructions from check in to checkout. I will stay here on my next visit to Toronto as all amenities are near and you are in the heart of DT This suit was spacious much better than a hotel in my opinion
10
Len
Jan 15, 2025
·
Stayed 5 nights
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
10
Calvin
Mar 15, 2025
·
Stayed 4 nights
Great place to stay in the perfect spot in town
Great place to stay in the perfect spot in town
10
Yvonne E
Apr 3, 2024
·
Stayed 6 nights
The room was exceptionally clean. The staff were very friendly and helpful. It was great to have a washer and dryer so you can go home with clean clothes. All kitchen appliances that you might need were there. The location is within walking distance of the Eatons Centre and the train station. Also within walking distance of Toronto General which was the main purpose of our trip.
The room was exceptionally clean. The staff were very friendly and helpful. It was great to have a washer and dryer so you can go home with clean clothes. All kitchen appliances that you might need were there. The location is within walking distance of the Eatons Centre and the train station. Also within walking distance of Toronto General which was the main purpose of our trip.
8
Geneviève
Apr 28, 2025
·
Stayed 4 nights
Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
10
James
Apr 2, 2025
·
Stayed 7 nights
Perfectly convenient for many amenities.
Perfectly convenient for many amenities.
10
Tamara
Jul 28, 2024
·
Stayed 3 nights
Amazing place. Great location
Amazing place. Great location
10
Michel
Jan 19, 2025
·
Stayed 4 nights
Very centered
Very centered
10
P Y
May 6, 2025
·
Stayed 4 nights
Love the space and view and location of this apartment. Highly recommend
Love the space and view and location of this apartment. Highly recommend
10
Kevin
Nov 13, 2024
·
Stayed 3 nights
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
8
Marc
Oct 29, 2025
·
Stayed 3 nights
I did not cook. The temperature was maintained by a heater, which was good.
I did not cook. The temperature was maintained by a heater, which was good.
2
Brittney
Sep 28, 2025
·
Stayed 2 nights
This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
8
Damon
Aug 2, 2025
·
Stayed 3 nights
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
8
Daniel
Jun 9, 2025
·
Stayed 5 nights
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
10
Prakash
May 16, 2025
·
Stayed 6 nights
Excellent.
Excellent.
Property Policies
Check-in
Check-out
Check-in from 16:00
Before 11:00
FAQs about Canada Suites on Bay
What are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Guests must contact the property at least 24 hours before arrival to make arrangements for check-in, as there is no front desk.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including wheelchair-accessible facilities in public areas. However, specific details about features like elevators or step-free entrances are not provided.
Where is the hotel located in relation to key landmarks?
The property is situated in the heart of Toronto, within walking distance from the Hospital for Sick Children and Queen's Park.
Does the hotel have a swimming pool?
Yes, the property features an indoor swimming pool. Specific operational hours and seasonal availability are not mentioned.
What are the policies for guests staying with children?
Children are allowed at the property, but specific details about age restrictions for free stays are not provided.
Have a question?
Instant AI responses are based on hotel information
Popular amenities
Restaurant
24-Hour Reception
Sauna
Concierge
Multilingual Staff
Meeting Rooms
Services
Concierge
24-Hour Reception
Multilingual Staff
Meeting Rooms
Laundry service
Shops
General
Restaurant
Sauna
Fireplace
Wheelchair Accessible (Limited)
Activities
Pool Indoor
Internet
WiFi