Lanai Riverside Apartments

Name: Lanai Riverside Apartments
Address: 20 River Street, City Centre, Mackay, Queensland, Australia, Mackay, Mackay Regional, AU
Price range: $187–$317 per night
Rating: 8.65

$203

/ night

Avg. for September

Prices for Lanai Riverside Apartments

Select dates to see prices and availability

$203

/ night

Avg. for September

Monthly average prices

Nightly prices at Lanai Riverside Apartments average $168 in December, the cheapest month, and $238 in June, the most expensive, based on the last 12 months.

Average nightly price at Lanai Riverside Apartments by month, last 12 months (USD)
Month	Average price
January	$183
February	$210
March	$216
April	$208
May	$225
June	$238
July	$209
August	$225
September	$203
October	$199
November	$196
December	$168

Most expensive: June (~$238)

Cheapest: December (~$168)

About this property

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Dry Cleaning
Banquet Facilities

Show all

Location

20 River Street, City Centre, Mackay, Queensland, Australia

Bluewater Lagoon (0.1 miles)

Caneland Central (0.2 miles)

Artspace Mackay (0.4 miles)

Jubilee Park (0.5 miles)

Mackay Enertainment and Convention Centre (0.6 miles)

Ken Burgess Orchid House (1.4 miles)

More location info

Room options

Apartment, 1 Bedroom

Room details

1 Queen Bed

Sleeps 2

1044 ft²

Balcony

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Apartment, 2 Bedrooms

Room details

1 Queen Bed

and

1 Full Bed

Sleeps 4

1292 ft²

Balcony

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Apartment, 3 Bedrooms

Room details

1 Queen Bed

1 Full Bed

, and

1 Twin Bed

Sleeps 5

1701 ft²

Balcony

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Guest reviews of Lanai Riverside Apartments

8.7

Fabulous

Based on 466 verified reviews

Who stays here?

Business

15%

Couple

23%

Family

56%

Group

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Lanai Riverside Apartments is praised for its spacious, well-equipped apartments, friendly and helpful staff, and a convenient, walkable location near shops and tracks, with many guests also noting consistently clean, comfortable stays and easy check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Several reviews mention dated furnishings and maintenance issues such as leaking air-conditioning, stiff doors, noisy hot-water systems, and ageing appliances. Facilities draw mixed feedback: some enjoyed the pool, gym and sauna, while multiple stays found the pool closed or colder than expected, and parking access can feel tight. Light intrusion from thin blinds and occasional street noise are also noted. Overall, it suits travellers seeking apartment-style stays, with trade-offs around maintenance and facility reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, gym and sauna, and some guests enjoyed the pool area. However, several stays reported the pool being closed or colder than expected, and while underground parking is available, the driveway/access can feel tight.

Related guest reviews

Daniel

Aug 5, 2023

Stayed 2 nights

Sehr nettes und hilfreiches Management. Beheizter Pool, Gym & Sauna waren gut. Das Appartment war sehr schön, gut eingerichtet und gross.

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Adrian

Apr 2, 2023

Stayed 2 nights

Great Stay at Lanai Mackay - after hours check in was easy , good easy access to parking and right in the middle of town close walking distance to everything. great walking and bike path right at the front door! , Pool was our of order for our stay which was a bit disapointing and the place including the apartment could of been a bit cleaner but over all a good stay.

Jeremy

Apr 11, 2024

Stayed 1 night

Rooms were bigger and better then expected and pool area was excellent

Anne-Marie

Jul 17, 2024

Stayed 1 night

Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.

Mai

Oct 9, 2024

Stayed 1 night

Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.

Garry

Apr 3, 2023

Stayed 2 nights

Our stay at Lanai apartments was part of our 10yr anniversary. We picked Lanai for the amenities i.e. pool and large spa. Upon checking in, I was notified the pool was out of service due to a major leak, which can happen. However the large spa was also not working. There was mould up stairs around this area as well. The rooms were very clean.

Kylie

May 22, 2023

Stayed 1 night

Lovely property, however no hot water. After hours manager was very helpful and at least let us into another apartment to have a bath. Swimming pool was out of action.

meghan

Oct 21, 2024

Stayed 1 night

We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.

Kerri

Dec 28, 2023

Stayed 1 night

Walking distance to pub and shops, great pool. However, they need blockout curtains in the bedrooms as the outside lights shine in the rooms through the thin blinds all night, and then the sun shines through from 4.30am so you can’t get any sleep! The lounge doors also need curtains for privacy, and to keep the lights and sun out.

Andrew

Mar 9, 2023

Stayed 2 nights

Arrived to find out the pool was being renovated. If I knew this I simply would had changed hotels without any issue. Really feel like the hotel was dishonest about the situation and by no means would have stayed at Lanai appartments if I was advised there was no pool on holidays in North QLD.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with many reviews noting tidy, well-kept apartments. A few guests mentioned minor lapses, including areas that could be cleaner and isolated mould near the spa.

Related guest reviews

Adrian

Apr 2, 2023

Stayed 2 nights

meghan

Jun 19, 2024

Stayed 1 night

Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again

Kim

May 29, 2023

Stayed 2 nights

Property was clean and tidy. It was a pleasure to stay in the apartment.

Mrs R

Jun 5, 2025

Stayed 4 nights

Really clean apartment with all the facilities you need.

ColinParawan

Dec 17, 2024

Stayed 1 night

Clean and comfy - what was needed...

Jessica

Aug 10, 2024

Stayed 13 nights

Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.

ColinParawan

Aug 20, 2024

Stayed 2 nights

Hotel was clean however location was very noisy

meghan

Oct 21, 2024

Stayed 1 night

We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.

Andries

May 30, 2025

Stayed 2 nights

Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.

Dung

Sep 26, 2024

Stayed 1 night

I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently described as spacious and well equipped, with full appliances and pleasant river views. Downsides noted across reviews include dated or tired furnishings, maintenance issues (e.g., leaking air-con, stiff doors, noisy hot-water), thin blinds that let in light, firmer or older mattresses, and some smaller beds than expected.

Related guest reviews

Ryan

Mar 9, 2025

Stayed 1 night

Nice and spacious rooms

Anne-Marie

Jul 17, 2024

Stayed 1 night

Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.

Mai

Oct 9, 2024

Stayed 1 night

Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.

Deborah

Aug 20, 2024

Stayed 1 night

The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay

Ross William

Sep 7, 2025

Stayed 3 nights

Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.

Andries

May 30, 2025

Stayed 2 nights

Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.

Kerri

Dec 28, 2023

Stayed 1 night

Leanne

Jan 27, 2025

Stayed 2 nights

Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.

Catherine

Jan 6, 2025

Stayed 3 nights

Great location, does need to be updated as is looking very tired, the fridge was rusting. Airconditioning has condensation leaking in the kitchen. Receptionists were lovely.

Matt

Jan 15, 2024

Stayed 2 nights

The only thing i could fault was the mattress. It was oldcand hard.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming and helpful, with easy check-in including after-hours support. Occasional communication issues were noted, such as unclear bed configurations.

Related guest reviews

Adrian

Apr 2, 2023

Stayed 2 nights

Neville Ernest

Aug 4, 2024

Stayed 7 nights

We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.

Therese

Apr 21, 2025

Stayed 3 nights

The location is great and the staff were very friendly.

Kylie

May 22, 2023

Stayed 1 night

Lovely property, however no hot water. After hours manager was very helpful and at least let us into another apartment to have a bath. Swimming pool was out of action.

David

Nov 19, 2023

Stayed 3 nights

The apartment was more than I expected. Absolutely lovely and so much space. Ladies at reception went above and beyond to assist us with our printing requirements. We throughly enjoyed our stay and definitely would recommend Lanai Apartments to friends and family.

Ryan

Apr 9, 2025

Stayed 1 night

Property was Excellent. No proper communication to client regarding beds availability untill client enquired.

Ross William

Sep 7, 2025

Stayed 3 nights

Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.

Jennifer

Jul 27, 2022

Stayed 7 nights

Apartment was fantastic. Staff always friendly.

Mark

Mar 27, 2025

Stayed 1 night

The team at Lanai Apartments are always so welcoming and go over and above to make the experience a fantastic one. I’ll be back again for sure.

Melissa

Dec 20, 2022

Stayed 19,345 nights

Lovely property. Very friendly staff.

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AI-generated summary based on recent guest reviews

Location

Location is widely considered convenient and walkable, close to Caneland shopping centre, restaurants, bus stops and nearby paths. A few guests mentioned noise at times, while others found the area quiet.

Related guest reviews

Geoff

Oct 15, 2023

Stayed 3 nights

Great location, beautiful view from balcony

Neville Ernest

Aug 4, 2024

Stayed 7 nights

Veronica

Apr 6, 2024

Stayed 1 night

Great location and accommodation

Kathleen

Sep 20, 2025

Stayed 3 nights

We loved our stay. Will always stay again. Close to everything you need. All within walking distance.

Christina

Apr 3, 2023

Stayed 4 nights

Lovely spacious three bed apartment in a quiet and convenient location. Excellent reception service. Thank you!

Ross William

Sep 7, 2025

Stayed 3 nights

Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.

ColinParawan

Aug 20, 2024

Stayed 2 nights

Hotel was clean however location was very noisy

meghan

Oct 21, 2024

Stayed 1 night

We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.

jennifer

Jul 28, 2024

Stayed 1 night

Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs

Nigel

Sep 25, 2025

Stayed 2 nights

A good stay very convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Shae

4 weeks ago

Stayed 2 nights

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. The kitchen was clean, well-equipped, and had everything needed to prepare meals. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.

Derek

Feb 24, 2026

Stayed 4 nights

2nd stay there and a great spot, room was not directly in the afternoon sun, so the room is not so boiling hot that the AC couldn’t cope,unlike the last place we stayed at across the road starting with an O, on our last visit to MacKay.

Gavin

Oct 7, 2025

Stayed 5 nights

Excellent.

Nigel

Sep 25, 2025

Stayed 2 nights

A good stay very convenient.

Kathleen

Sep 20, 2025

Stayed 3 nights

We loved our stay. Will always stay again. Close to everything you need. All within walking distance.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 18:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Lanai Riverside Apartments

Is parking available at the property?

Free self-parking is available on-site, but parking is limited. Height restrictions apply.

Are pets allowed at the property?

No pets are allowed at the property, including service animals.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The property is located in the heart of Mackay, just steps from Bluewater Lagoon and 4 minutes on foot from Caneland Central. It is approximately 0.4 miles from Artspace Mackay and 0.5 miles from Jubilee Park.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal and operational during specific hours.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 15.0 per night. Advance request is required for availability.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $317	21 $256	22 $256	23 $280	24 $187	25 $187	26 $187
27 $187	28 $256	29 $187	30 $187

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-19: NO DATA
2026-09-20: 316.7520095136719USD
2026-09-21: 255.5525166669922USD
2026-09-22: 255.79808928222658USD
2026-09-23: 279.81688570214845USD
2026-09-24: 187.159561875USD
2026-09-25: 186.93251411376954USD
2026-09-26: 186.82821760839843USD
2026-09-27: 186.59580692822266USD
2026-09-28: 256.0707043286133USD
2026-09-29: 187.37027551708985USD
2026-09-30: 187.37027551708985USD
2026-10-01: 187.21017661328125USD
2026-10-02: 187.21017661328125USD
2026-10-03: 187.21017661328125USD
2026-10-04: 187.21017661328125USD
2026-10-05: 187.21017661328125USD
2026-10-06: 187.21017661328125USD
2026-10-07: 256.1507450175781USD
2026-10-08: 256.1507450175781USD
2026-10-09: 256.1507450175781USD
2026-10-10: 187.42029437548828USD
2026-10-11: 256.1507450175781USD
2026-10-12: 256.1507450175781USD
2026-10-13: 187.42029437548828USD
2026-10-14: 187.42029437548828USD
2026-10-15: 187.42029437548828USD
2026-10-16: 187.42029437548828USD
2026-10-17: 187.42029437548828USD
2026-10-18: 187.42029437548828USD
2026-10-19: 187.42029437548828USD
2026-10-20: 187.42029437548828USD
2026-10-21: 187.42029437548828USD
2026-10-22: 187.42029437548828USD
2026-10-23: 187.42029437548828USD
2026-10-24: 187.42029437548828USD
2026-10-25: 187.42029437548828USD
2026-10-26: 187.42029437548828USD
2026-10-27: 187.42029437548828USD
2026-10-28: 187.42029437548828USD
2026-10-29: 187.42029437548828USD
2026-10-30: 187.42029437548828USD
2026-10-31: 187.42029437548828USD
2026-11-01: 187.42029437548828USD
2026-11-02: 187.42029437548828USD
2026-11-03: 187.42029437548828USD
2026-11-04: 187.42029437548828USD
2026-11-05: 187.42029437548828USD
2026-11-06: 187.42029437548828USD
2026-11-07: 187.42029437548828USD
2026-11-08: 187.00370423388674USD
2026-11-09: 187.42029437548828USD
2026-11-10: 187.42029437548828USD
2026-11-11: 187.42029437548828USD
2026-11-12: 187.42029437548828USD
2026-11-13: 187.42029437548828USD
2026-11-14: 187.42029437548828USD
2026-11-15: 187.42029437548828USD
2026-11-16: 187.42029437548828USD
2026-11-17: 256.1507450175781USD
2026-11-18: 187.42029437548828USD
2026-11-19: 187.42029437548828USD

The front desk is open during the following times:

Monday - Friday: 8:00 AM - 6:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parking height restrictions apply.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

Late check-out fee: AUD 50 (subject to availability)
Housekeeping fee: AUD 100 per stay; may vary based on unit size
Crib (infant bed) fee: AUD 15.0 per night
Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $187	3 $187
4 $187	5 $187	6 $187	7 $256	8 $256	9 $256	10 $187
11 $256	12 $256	13 $187	14 $187	15 $187	16 $187	17 $187
18 $187	19 $187	20 $187	21 $187	22 $187	23 $187	24 $187
25 $187	26 $187	27 $187	28 $187	29 $187	30 $187	31 $187