Name: Highline Vail - a DoubleTree by Hilton
Address: 2211 North Frontage Road, West Vail, Vail, Colorado, United States of America, Vail, Eagle County, US
Price range: US$126–US$317 per night
Rating: 8.45

What guests think

Across many reviews, Highline Vail - a DoubleTree by Hilton earns praise for friendly staff, a convenient shuttle to Vail Village and Lionshead, and popular amenities like the pool, hot tub, and a cozy lobby with bar and games.

Guests frequently describe rooms and beds as comfortable, though several note small or dated spaces, noise in some areas, and occasional maintenance issues like cold showers or malfunctioning spa jets. Cleanliness feedback is mostly positive but inconsistent, with a few reports of dirty rooms or missed housekeeping. The west-of-Vail location near I-70 is convenient for drivers, while resort fees, early bar closing, and occasional rude front-desk interactions are the most common complaints. Expect a comfortable stay with useful amenities and some variability in room condition and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are highlights, and the lobby/bar spaces and on-call shuttle are widely appreciated. Some reviews mention maintenance issues (cold showers, spa jets) and resort fees.

Related guest reviews

10

MARIE

3 Jun 2024

·

Stayed 1 night

The pool and hot tub area were really stellar.

10

CAROL

20 Aug 2025

·

Stayed 3 nights

Restauranta great as well as hot tub and pool

8

Lacitika

26 May 2025

·

Stayed 3 nights

Our family stay was for three days on holiday weekend. The hotel is nice but I do not understand why the hotel charges a resort fee, as it is like all other hotels. You would think at the resort rate of almost $50 a night they would provide you with coffee, and bottles of water for more than your arriving day, but they do not. They did not even replace our toilet tissue and we had to request it. They do offer a shuttle to the villages however, we were discouraged to go there as the clerk said everything was shut down. There was a blues festival happening there so to us it was worth it. After being discouraged, we decided to drive as the clerk told us there was free parking there. They were actually was not. We were charged $35 for one hour. I believe it is a nice hotel, but not resort worthy. Should be noted the entire area is highly overpriced, especially for it being in the off-season (no snow). Best part is the pool! There are very few restaurants that serve anything other than bar food unless you go to Village Vail.

10

Hima

26 Jun 2025

·

Stayed 1 night

A beautiful property , pool are needs some upgrades looks like backyard pool . The view is nice ! The shuttle to town center is very convenient. Rooms are not spacious . Very pricey for the comfort but then everything is expensive in Vail

10

Jill

7 Aug 2025

·

Stayed 1 night

The front desk clerks were very friendly and helpful. The room was quiet, clean and nicely decorated. The lobby was beautiful with a great area for hanging with friends and nice outdoor space.

10

Sheila

27 Mar 2025

·

Stayed 2 nights

Great place, shuttle to the mountain, big hot tub and great location

10

Molly

11 Aug 2024

·

Stayed 1 night

We had a great stay with our family! Heated pool and hot tub are wonderful, great fire pit outside for chilly evenings. The lobby has a cozy atmosphere and bar to hang out in. Room was extremely clean and the free shuttle to Vail village made it super easy to get around since parking costs a fortune. Would definitely stay again!

10

Heather

6 Sept 2025

·

Stayed 1 night

Front desk was friendly , shuttle service was great and the pool area is clean and has beautiful views I would recommend staying here

10

Christopher

1 Jun 2025

·

Stayed 1 night

Very nice property and lobby. Only downside the shower in our room was very cold never got hot or even lukewarm.

8

Mark

27 Feb 2024

·

Stayed 4 nights

In some respects i felt the establishment over all was a little bit worn, could be upgraded somewhat. The outdoor spa/jacuzzi tub, the blower and jets were not working during our entire stay. Kind of a bummer after a day of snow skiing and looking forward do some muscle therapy on tired muscles from the days activity

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Cleanliness

Many guests found rooms and common areas clean or immaculate, but several reported lapses such as stains, dirty rooms, or hallway debris.

Related guest reviews

10

Joan

30 Nov 2025

·

Stayed 4 nights

Clean room and staff very friendly.

2

Shelly

31 Jul 2025

·

Stayed 1 night

Carpet stains all over room floor, cushioned bench in room is disgusting-major stains, bed is old and uncomfortable, banged up areas on the walls.

10

Jill

7 Aug 2025

·

Stayed 1 night

The front desk clerks were very friendly and helpful. The room was quiet, clean and nicely decorated. The lobby was beautiful with a great area for hanging with friends and nice outdoor space.

6

Victor

29 Dec 2024

·

Stayed 2 nights

The property could use more attention to cleanliness. We had to request a room change because the first one was not clean. Unfortunately, in the second room, the toilet became clogged at night. Despite reporting the issue, maintenance didn’t address it until the following day, forcing us to use the hotel’s public restroom overnight.

10

Molly

11 Aug 2024

·

Stayed 1 night

We had a great stay with our family! Heated pool and hot tub are wonderful, great fire pit outside for chilly evenings. The lobby has a cozy atmosphere and bar to hang out in. Room was extremely clean and the free shuttle to Vail village made it super easy to get around since parking costs a fortune. Would definitely stay again!

10

Christine

3 Oct 2024

·

Stayed 1 night

Hotel was very clean, staff was friendly and courteous. On site restaurant had great breakfast options

6

Alice

14 Jul 2024

·

Stayed 1 night

Said online it was remodeled but the room and hallways are very old and janky still. LIKE REALLY OUTDATED. Only lobby is remodeled and nice. Rooms (the suite) was dirty too. Management was apologetic. The cookies are a nice touch.

4

John

18 Jul 2023

·

Stayed 1 night

We showed up at 6pm and still had to wait for our room, and when we got in it there was hair on the beds and it was just dirty overall. I wouldn't stay again, only bright spot was the bartender.

8

Ann

6 Mar 2025

·

Stayed 2 nights

Very friendly staff and overall pretty clean. We did see dental floss in the hallway.

10

efrain

24 Aug 2025

·

Stayed 2 nights

Excellent staff and immaculate accommodations

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Rooms

Beds are often comfortable and some rooms are quiet or nicely decorated, but multiple guests mention small or dated spaces, noise, limited outlets or lighting, mismatched features like a tub instead of a walk-in, and intrusive skylights or poor views.

Related guest reviews

6

Taylor

4 Mar 2024

·

Stayed 1 night

Noisy inside and out.

4

melissa

11 Oct 2024

·

Stayed 1 night

I booked this which I did get the balcony, but I did not get the bathroom that was shown in the picture so that was kind of disappointing. I got a tub instead not a walk-in shower.

2

Michael

23 Mar 2025

·

Stayed 1 night

I hated the property. The room was terrible. I paid almost 500.00 a night and had to pay a 45.00 for a “club” fee for a room that was worse than a Quality Inn and Suites in Clayton, NM that had to pay 140.00 for. The property spent more on the lobby that I was only in for 5 minutes and the rooms were small, bed was hard as a rock and more like a thirty year old Motel 6.

10

Hima

26 Jun 2025

·

Stayed 1 night

A beautiful property , pool are needs some upgrades looks like backyard pool . The view is nice ! The shuttle to town center is very convenient. Rooms are not spacious . Very pricey for the comfort but then everything is expensive in Vail

10

Keith

14 Jul 2024

·

Stayed 1 night

Comfortable beds, good location

4

Shireen

8 Aug 2024

·

Stayed 1 night

My view was the roof of the hotel and it was a mess. Mini fridge didn't work and the fridge with beverages downstairs did not work. Everything I drank that day was warm.

8

Rick

9 Jun 2024

·

Stayed 2 nights

I was surprised at the lack of electrical outlets in the room, the poor quality of toilet paper, and that there was poor lighting in the room.

6

Alice

14 Jul 2024

·

Stayed 1 night

Said online it was remodeled but the room and hallways are very old and janky still. LIKE REALLY OUTDATED. Only lobby is remodeled and nice. Rooms (the suite) was dirty too. Management was apologetic. The cookies are a nice touch.

6

Ernesto

20 Jul 2024

·

Stayed 1 night

Property was a little outdated or older than the pictures show.

10

Sandra K.

8 Jul 2023

·

Stayed 2 nights

Everything was great. Room was very spacious and great. The only concern we had was that the main room have a skylight and it would get bright really early therefore we could not sleep in. Other than that, everything was amazing.

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Service

Service is frequently described as friendly and helpful across the front desk, bar, and shuttle, though several guests reported rude or unresponsive staff and occasional misinformation.

Related guest reviews

10

Christiana

16 Jan 2024

·

Stayed 1 night

The staff here were absolutely terrific, helpful, kind, patient. Give them all a raise.

4

Gary

7 Jun 2024

·

Stayed 1 night

Front desk attendant was completely unresponsive… when asked questions regarding parking, dining etc… her response was given with one word answers without any concern.

10

sergei

28 Mar 2025

·

Stayed 3 nights

Great customer service. Hotel shuttle will get you anywhere skiing, shopping and dining.

10

jeffrey

5 Sept 2025

·

Stayed 2 nights

2nd time I stayed at this hotel and both times were awesome stays. I highly suggest you get a room with a balcony. Staff was super friendly, they have a good restaurant with a bar. Tons of lobby sitting to chat with guests or friends. Very well located in the heart of Vail with a shuttle bus to take you to/from shopping districts.

10

Rachel

19 Aug 2024

·

Stayed 2 nights

We had a wonderful stay at the Highline in Vail for a friend's wedding weekend. Nicholas went above and beyond to help us check in and we were very impressed with the snack/dining options and how quiet the hotel was! We definitely recommend.

10

Alison

2 Apr 2025

·

Stayed 1 night

Excellent service and beautiful hotel. Staff went above and beyond to help us with local transportation and getting back after a concert. Would recommend 10/10!

2

Melba

4 Sept 2023

·

Stayed 2 nights

The young lady that checked us in was finishing her shift. We were the least important thing on her mind. She told the other couple with us that she could not look us their Hilton Rewards number to add it to the records.

2

Yazan

22 Dec 2024

·

Stayed 1 night

Poor service

2

Samuel

25 Jun 2025

·

Stayed 1 night

Front desk manager Nicholas Brady was incredibly condescending and rude to my wife and I. The rooms were dirty and it was probably the worst service experience I’ve ever had at a hotel.

10

Heather

6 Sept 2025

·

Stayed 1 night

Front desk was friendly , shuttle service was great and the pool area is clean and has beautiful views I would recommend staying here

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Location

West of Vail near I-70 with groceries nearby; convenient for drivers. Many relied on the shuttle for easy access to Vail Village and Lionshead, while some felt it was not central.

Related guest reviews

8

Eileen

1 Jul 2024

·

Stayed 8 nights

Great location

6

Kirk

24 Jul 2023

·

Stayed 1 night

Just ok hotel... Not the most centrally located, since its at the edge of vail and across the highway from most activities. But they do have a shabby shuttle that they use. The service was good at both the front desk and bar located in the front. The front desk attendant was very helpful with questions. The bar tender also was very nice and friendly. On the other hand, the hotel is older and pretty dingy for the price. The room itself was just ok as well. Nothing to write home about. I'd expect more from a Hilton property.

10

Keith

14 Jul 2024

·

Stayed 1 night

Comfortable beds, good location

8

Jared

9 Dec 2024

·

Stayed 2 nights

I liked that it was far enough away from the town center and the Safeway within walking distance.

10

Leslie

16 Mar 2024

·

Stayed 4 nights

Excellent location, free shuttle, food options near by and great staff.

10

Sheila

27 Mar 2025

·

Stayed 2 nights

Great place, shuttle to the mountain, big hot tub and great location

10

Yuo

7 Jul 2025

·

Stayed 2 nights

Very nice location. Staff was friendly and very helpful. Loved the shuttle service from the hotel to Vail Village and Lionhead. We were very happy with our stay.

10

Fred

9 Oct 2023

·

Stayed 1 night

Good location and nice bar

10

REGINA

26 Sept 2025

·

Stayed 1 night

Nice room and very convenient to I70.

8

Ryan

22 Jul 2024

·

Stayed 1 night

This is a very nice option in West Vail. The amenities are nice, and they offer transportation to Lionshead and Vail Village.

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Dining

Many guests enjoyed the attached or onsite dining and bar, praising breakfast and bartender service, with a handy market. Some noted early bar closing, long waits at the attached restaurant, or an isolated food-quality issue.

Related guest reviews

10

CAROL

20 Aug 2025

·

Stayed 3 nights

Restauranta great as well as hot tub and pool

8

DONNA

22 Sept 2024

·

Stayed 1 night

Highline Vail is a very comforting and well maintained hotel. The room was well appointed and I have zero complaints about it. Front desk personnel were very welcoming. Breakfast pay as you go bar was very nice. I didn't need a view, it was just an overnight stay while driving across country. The only thing that wasn't great was sitting at the bar for an early dinner, and being ignored by the bartender over couples and men customers who came in after me. There were approximately six people in the bar/restaurant, so it wasn't by any means busy. Traveling alone as a female, I occasionally get this kind of slight, and it always leaves a bad taste in my mouth about the property, although it truly was just this one employee who didn't do a great job with customer service.

10

Molly

3 Oct 2023

·

Stayed 5 nights

The Highline is definitely a hotel we will return to for future vacations. The staff was fantastic from the front desk to the bar to the house keeping. They really pride themselves in their work and it shows. With 3 different dining options attached, we kept finding ourselves sitting at the hotel bar with Sergio making us wonderful drinks with great conversation, and bringing us some of the best brussels and pizza i've had in a long while. Highly recommend to those wanting to stay in a great place while they explore all that vail has to offer.

10

jeffrey

5 Sept 2025

·

Stayed 2 nights

2nd time I stayed at this hotel and both times were awesome stays. I highly suggest you get a room with a balcony. Staff was super friendly, they have a good restaurant with a bar. Tons of lobby sitting to chat with guests or friends. Very well located in the heart of Vail with a shuttle bus to take you to/from shopping districts.

8

Ashish

6 Aug 2024

·

Stayed 4 nights

Great experience. But the drawback is bar close early and no kitchen in the Hotel.

10

joel

27 Sept 2023

·

Stayed 1 night

Everything went well shuttle drivers were great food at restaurant was also very good

10

Cameron

19 Oct 2024

·

Stayed 1 night

Sergio the bartender was very personable and welcoming even though we checked in right before the bar close, he was still willing to help us get drinks and food and get settled in. Front desk staff was also very helpful checking us in and he helped us select a quiet room. Rooms are a tad dated, shower curtains are frayed at the top and some of the wallpaper is peeling at the edges just little things, certainly no dealbreakers. Market food looks very appetizing unlike many other places ive stayed.

10

Christine

3 Oct 2024

·

Stayed 1 night

Hotel was very clean, staff was friendly and courteous. On site restaurant had great breakfast options

8

Olga

17 Oct 2023

·

Stayed 2 nights

Overall great, love the games and small shop. Didn’t love the cleanliness and we got a hair in our pizza which ruined the impression all together. But the hotel is nice and we really enjoyed the pool and jacuzzi.

10

Barbara

31 Jul 2024

·

Stayed 6 nights

Location, pool and jacuzzi, dining option

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Month	Average price
January	US$320
February	US$319
March	US$259
April	US$180
May	US$203
June	US$130
July	US$191
August	US$159
September	US$156
October	US$146
November	US$135
December	US$359

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $159	17 $188	18 $209	19 $202
20 $159	21 $185	22 $186	23 $178	24 $176	25 $193	26 $194
27 $159	28 $159	29 $126	30 $159

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $308	3 $317
4 $159	5 $159	6 $159	7 $159	8 $159	9 $176	10 $176
11 $159	12 $159	13 $159	14 $159	15 $159	16 $176	17 $176
18 $159	19 $159	20 $159	21 $159	22 $159	23 $176	24 $176
25 $159	26 $159	27 $159	28 $159	29 $159	30 $185	31 $176

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 Queen Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed

Room, 1 Queen Bed, Accessible, Balcony (Bathtub)

Room, 1 King Bed, Accessible (With Roll-In Showither)

2 Queen Bedroom and 1 King Residential Loft Suite

Room, 2 Queen Beds

Room, 1 King Bed, Balcony

Room, 1 King Bed (Hearing, Residential)

1 King Residential Loft Suite

2 Queen Dbrm and 1 King Residential Loft Balcony

Room, 1 King Bed, Accessibleessible, Balcony (Hearing Accessible)

2 King Residential Loft Suite

Room, Multiple Beds (Hearing, Residential)

Room, 2 Queen Beds, Accessibleessible (Hearing Accessible)

Suite, Multiple Beds

Room, 1 King Bed, Accessibleessible (Hearing Accessible)

Room, 2 Queen Beds, Accessible (With Roll-In Showither)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

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Prices for upcoming dates