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The Lensbury Resort - Room
The Lensbury Resort - Reception
The Lensbury Resort - Pool

The Lensbury Resort

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a sauna, and a fitness center. This hotel also features compliment...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Lensbury Resort, travellers praise the riverside setting in Teddington and the broad leisure facilities, while many note friendly staff, but reviews frequently mention dated or small rooms and occasional maintenance problems.

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Facilities

Good

Cleanliness

Inconsistent

Rooms

Dated

Service

Inconsistent

Location

Scenic

Dining

Inconsistent

Was this helpful?

10

Kevin

IAN-logo

3 weeks ago

·

Stayed 2 nights

Only loss of star was bathroom shower did not drain quickly and left the floor under water Staff dealt with it.
Only loss of star was bathroom shower did not drain quickly and left the floor under water Staff dealt with it.
10

Gareth

IAN-logo

4 weeks ago

·

Stayed 1 night

Would 100% recommend this hotel and if a upgrade is available at a good rate. Take it.
Would 100% recommend this hotel and if a upgrade is available at a good rate. Take it.
10

Rachael

IAN-logo

4 weeks ago

·

Stayed 1 night

First visit and what a lovely place. The staff were so friendly, polite and helpful. I had a truly lovely massage in the spa and the food was good too. My room was a double and ideal size with a good bathroom. The Lensbury is currently going through a big refurb and it's being handled so well. We had no disturbance, the reception had been relocated, it was communicated in advance and it didn't spoil our stay. Points for improvement would be that in the wet spa area, it doesn't smell too great and needs some nice oils in the steam room or similar. A jacuzzi or bubble pool is needed because there's nowhere for friends to hang out or have poolside drinks after using the steam room or pool for a bit so we ended up leaving and walking into the village. I would return though.
First visit and what a lovely place. The staff were so friendly, polite and helpful. I had a truly lovely massage in the spa and the food was good too. My room was a double and ideal size with a good bathroom. The Lensbury is currently going through a big refurb and it's being handled so well. We had no disturbance, the reception had been relocated, it was communicated in advance and it didn't spoil our stay. Points for improvement would be that in the wet spa area, it doesn't smell too great and needs some nice oils in the steam room or similar. A jacuzzi or bubble pool is needed because there's nowhere for friends to hang out or have poolside drinks after using the steam room or pool for a bit so we ended up leaving and walking into the village. I would return though.
6

Josie

IAN-logo

18 Apr 2026

·

Stayed 2 nights

The bar was closed for refurbishment and we only found out a couple of days before the trip. They allowed us to use the member area but it did mean drinks etc were limited to what was bottled. It was also very small so very loud when it started to fill up. The room we were in was in another building which we got lost trying to find, a map would have been helpful. The room was small but clean. The floor did creak loudly no matter where you stood which was annoying for us but imagine worse for the people below. We booked a standard room and won’t do that again. Will only go back when the refurb is complete
The bar was closed for refurbishment and we only found out a couple of days before the trip. They allowed us to use the member area but it did mean drinks etc were limited to what was bottled. It was also very small so very loud when it started to fill up. The room we were in was in another building which we got lost trying to find, a map would have been helpful. The room was small but clean. The floor did creak loudly no matter where you stood which was annoying for us but imagine worse for the people below. We booked a standard room and won’t do that again. Will only go back when the refurb is complete
10

Helen

IAN-logo

16 Apr 2026

·

Stayed 1 night

Meals excellent, my room in need of refurbishment
Meals excellent, my room in need of refurbishment
Broom Road, London, England, United Kingdom

Location

Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. This spa hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

Thames River(0.3 Miles)

Bushy Park(1.1 Miles)

Richmond Park(1.5 Miles)

Hampton Court(1.6 Miles)

Hampton Court Palace(2.5 Miles)

Twickenham Stadium(2.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee, approximately GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a surcharge of GBP 60.00 per vehicle (maximum occupancy 4). Guests must contact the property to arrange the transfer.

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of access.

The property is located in Teddington, just a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. It is approximately 2.9 miles from Hampton Court Palace and 4.9 miles from the Royal Botanic Gardens, Kew.

Yes, the property features both an indoor pool and an outdoor heated pool. The operational hours may vary, and guests are encouraged to check for seasonal availability.

Children are welcome at the property. Kids can stay for free up to a certain age, although specific age limits are not provided.

The property offers cribs for infants at a fee of GBP 20.00 per night and rollaway beds at the same cost. Availability is subject to request and confirmation.

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