Is parking available at the property?

Free self parking is available on-site, but it is limited. Electric car charging stations are also provided.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability. Guests arriving after 9:00 PM should contact the property in advance.

What accessibility features does the hotel offer?

The property has limited wheelchair-accessible features, including designated areas. Step-free entrances are available, but specific details on accessible rooms and facilities are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in Los Gatos, within a 15-minute drive of attractions like Winchester Mystery House and Santana Row Shopping Center. It is approximately 10.1 miles from Santa Clara University and 11.1 miles from SAP Center at San Jose.

What are the hotel's policies regarding children?

Children are allowed at the property, and there is no mention of a minimum age for staying free.

Los Gatos Garden Inn Hotel

What guests think

Across many reviews, Los Gatos Garden Inn Hotel is praised for its walkable downtown Los Gatos location and value, with a pretty courtyard setting, while feedback frequently notes aging rooms and infrastructure that could use maintenance or updates.

Guests often like the friendly staff, though some report rude interactions, limited front-desk hours, or occasional reservation and check-out issues. Common downsides include thin walls and noise, dated or small rooms, worn mattresses, intermittent Wi-Fi or old TVs, and sporadic plumbing or hot-water problems. Parking is on-site but tight, and EV charging exists yet access and reliability have been inconsistent. Expect a convenient, budget-friendly stay with charm and quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pleasant garden courtyard and gated grounds with free on-site parking, though spaces are tight. EV chargers are available but access and reliability have been inconsistent; some maintenance is deferred.

Related guest reviews

8

Laurence

21 Jan 2025

·

Stayed 1 night

Los Gatos Garden Inn is a bargain within an expensive town where hotel rooms often run $300 or more. Beds and rooms are clean and comfortable -- and within a locked courtyard. Rooms can feel a bit randomly put together re furniture, but for these prices who cares? Free parking behind the motel.

8

Martin

11 Jan 2026

·

Stayed 1 night

Location and free parking is probably the best amenities. The courtyard was set up nicely.

10

Nicole

15 Oct 2024

·

Stayed 11 nights

This is a very pretty old hotel. It is right in the middle of the shopping district - plenty of cafes and restaurants. The plantings in the patio area make it a nice place to relax. Parking is never an issue. It worked for us as we were visiting family in the area. Very reasonably priced. We would definitely stay there again.

10

James

10 Jun 2024

·

Stayed 1 night

Parking are on the small side, with tight maneuvering space. The CCS charger didn't work.

6

Laurie

19 Dec 2024

·

Stayed 2 nights

The rooms were clean but old. The mattress on the bed was worn out, lumpy, and squeaky. Parking is very, very limited in a small lot (trying to park a larger vehicle like a pickup here would be a challenge). On the positive side, there are good places to eat within walking distance

8

Norval

18 Aug 2025

·

Stayed 6 nights

Great location, value and service. Property has some deferred maintenance, but is essentially clean and functioning

10

Patricia

1 May 2024

·

Stayed 1 night

The hotel is within walking distance of shops, coffee shops, restaurants. and the Los Gatos Creek trail, great for runners walkers and biking. I liked the tile floors, much nicer than carpet. The garden area out front is pretty and there is a nice sitting area there.

8

Scott

1 Aug 2025

·

Stayed 1 night

I have stayed here many times over the last decade. It's lovely, but it does seems to be fraying around the edges. Not as well maintained as it once was. Keys for the gate locks worked intermittently or not at all. The resurfacing material for the tub surround tile was peeling off. In general the furniture, walls, doors, floors and trim could use repair, paint and attention. Still the a great bargain for the area, though.

10

Ivy

3 Oct 2025

·

Stayed 1 night

I like the property view, but they need to work on the parking space

6

Josh

20 Jun 2025

·

Stayed 3 nights

I had a mixed experience with EV charging, which is what prompted me to write this review. However, in the interest of fairness, I am also including all the other aspects of my stay. Location: Excellent! Just a few minutes walk from the core of the Los Gatos business district, which is very cute and filled with restaurants and shops. Hotel grounds: A lovely garden courtyard that is clean and well maintained. Room interior: Clean and spacious. It was equipped with a mini fridge, microwave, and even proper plates and silverware. The shower was not enclosed and did not have a curtain, so it had a tendency to get water in the rest of the in the long, skinny bathroom despite best efforts to avoid it. Hotel breakfast: Prepackaged muffins and similar. EV charging: Unfortunately access to the chargers was intermittent. There are 3 chargers (one non-Tesla, 2 Tesla), which is excellent for a building of less than 30 rooms. Charging is free, which was a nice unexpected perk. Day 1: I arrived after the office closed at 10 PM. The EV chargers are installed in locked cabinets, so I was not able to access them on my first night. Day 2: The code provided by the front desk did not unlock the charger. The front desk used a key to unlock it. Day 3: At 9:30 PM, I learned that the hotel does not allow overnight charging; a non-guest might unplug my car and charge their car at cost to the hotel. This struck me as a bad reason. I was not able to charge before departure.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms, but others noted musty odors, cobwebs or ants, and occasional housekeeping lapses such as missed service or food discarded from fridges.

Related guest reviews

10

Olivia

2 Apr 2024

·

Stayed 3 nights

We were delightfully surprised. It was such a cute place with everything we needed. Super clean.

4

Megan

16 Jul 2025

·

Stayed 4 nights

The hotel is in a good location to walk into town. Parking is tight, but available. It’s a historic building with a nice courtyard. It’s outdated and not in a charming, historic way. There’s a drop ceiling in the bathroom and the drywall wasn’t put in correctly. One spot had a hole that someone had shoved Kleenex in. The vanity looks like it had taken a beating and the faucet wasn’t attached correctly. The cold water was fine but it was nearly impossible to get the hot to turn and when you did it moved the whole fixture. The sink also wasn’t draining. The bathroom was long and skinny so you had to sit sideways on the toilet or you didn’t fit. There was also paint separating and sliding down the wall. The seating in the room was a folding chair. Someone had shoved bits of Kleenex in the peepholes in the door. The remote for the fan and lights was broken and taped together to hold the batteries in. It barely worked and turning the light on and off was an issue unless you didn’t mind the fan off and used the switch. Throughout the night the light would turn itself on, repeatedly. The walls were also paper thin and you could hear everything the neighbors said or did. The room wasn’t dusty, but judging by our socks the floors weren’t very clean. They also charge way more through Expedia. One of the nights alone was $75 more. I’ve had hotels contact me to let me know. Here they show you after and say book direct next time. I’ll pass on a repeat visit.

10

Kelley

19 Dec 2024

·

Stayed 3 nights

We appreciate the great location, parking, and the safe clean rooms. Thank you!

6

laurie

31 Dec 2024

·

Stayed 1 night

We stayed there to celebrate Christmas with our family and celebrate our anniversary. The room was good, kitchen was nice. I walked next to the oven and the handle fell off. Hubby let the staff know and came back and “fixed “ it. Later I went to start a bath, went to grab my pajamas. Came back to find black stuff floating in the tub. Thought it was bugs. It wasn’t but I don’t know what it was. I specifically booked this room because I don’t have a tub in my house.

6

Mickey

17 Sept 2025

·

Stayed 4 nights

1. The walls were so thin we could hear everyone talk very clearly. 2. There was no hot water in shower, only tepid temperature. 3. Cleaning staff threw away our food in refrigerator after being told not to.

6

Felix

30 Jul 2024

·

Stayed 1 night

The lobby closes at 10pm so after that time you won't get any assistance if you need it. I had colonies of ants running at the entrance and in the bathroom, one I found on my pillow. The air conditioning is a mobile unit, standing near my bed so I could hear it working very loud and clear. The parking lot has too narrow parking spots so if one parks even a regular car, the driver not the passenger can open their doors; also the maneuvering space for a car to park is very small, and the hotel takes no responsibility for any damage or theft in the parking lot. Overall, the room was clean with everything necessary in it, and the reception staff was friendly.

10

Deborah

7 Jun 2025

·

Stayed 2 nights

Very clean and comfortable. Pretty surroundings and so convenient to restaurants within walking distance. The staff is amazing! Friendly, and so helpful. Will come back.

6

AMBER

25 Jan 2025

·

Stayed 1 night

The staff was really nice. The area its located is perfect, and the little patio area is cute. The room is pretty small and a bit outdated for my taste. It reminds me of a grandma's small spare room with a bathroom, and it smelled like it, too. That was a BIG negative thing for me. It smelled dusty and old. There was purifier, which was nice, and I definitely ran it all night. The room was cleaned ok, but there were cobwebs in the shower and other small things that made me question if they actually really cleaned it. FYI, I would not call it a hotel at all. A motel or inn would fit better. I most likely would not stay here again, but if you were pressed for time to find a place like I was, you can't really beat the price. Ps: The shower was pretty nice besides the cobwebs.

6

Robert

24 Oct 2023

·

Stayed 4 nights

We have stayed here many times with a good experience. This time, the bed creaked with the slightest move (should have been replaced or fixed, not acceptable) and they would not change us until the third day which we didn't do. Also, one of the nights there was no maid service.

10

Roger

12 Nov 2025

·

Stayed 2 nights

Wonderful centrally located hotel. Quiet, clean and convenient. We’ve stayed here many times and keep coming back due to its all around value

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AI-generated summary based on recent guest reviews

Rooms

Rooms are older—often small and dated—with thin walls and noise a common concern; several mention squeaky or worn mattresses, outdated TVs, and uneven Wi-Fi. Some units are quiet or include kitchenettes for added convenience.

Related guest reviews

8

Mauro

14 May 2025

·

Stayed 3 nights

Authentic Californian hotel with nice rooms. The WiFi service should definitely be improved or replaced. Almost impossible to work or use any social media properly! For the rest everything was fine.

8

Corrina

7 Sept 2024

·

Stayed 3 nights

I loved it, it is so cute and the lady at reception was very helpful and friendly. The bed was pretty uncomfortable though

6

Gregory

10 Oct 2025

·

Stayed 2 nights

Stayed previously and thought it was fine. This time Seemed a lot older this time.. Paper thin walls. Heard neighbors on both sides at 11pm and 430am (yikes no bueno) Front desk not open till 9am? Rather odd...

8

Marie

28 Feb 2024

·

Stayed 1 night

The ability to walk to various restaurants and bars is excellent. The only downside was the bed. Very squeaky, noisy and not that comfortable.

6

Vicky

4 Sept 2025

·

Stayed 3 nights

The tv was ancient for the Silicon Valley. No smart tvs. Husband had surgery and was stuck in bed all day long with no tv.

8

Jose R

27 Mar 2025

·

Stayed 2 nights

Liked it all except the mattresses I think you should get new ones and walls a lil thin can here neighbors talking... Besides that everything was great.

6

Andy

12 Sept 2025

·

Stayed 1 night

The room was tiny, but reasonably clean. The bed was ok. Bathroom tiny as well, however with a surprisingly big show - though one in need of refurbishing. When entering the room, we noticed a sorry if musty smell, like it hadn't been used in a while. There is also a distinct lack of outlets near the bed - the only outlets were on the little ledge holding a small TV. The receptionist wasn't very friendly but efficient. Perhaps he was having a bad day. The hotel's location is great. Close to many restaurants stores, and very close to walking/hiking/biking trails.

8

Olivier

29 Jul 2024

·

Stayed 7 nights

Nice rooms but walls are paper thins. Can hear absolutely everything in the next room.

4

Brianna

27 Mar 2024

·

Stayed 1 night

Disappointed in how bad the wifi comnection was, im glad its only 1 night here.

4

David

16 Dec 2025

·

Stayed 2 nights

Overall the stay was fine, but the ownership puts nothing into updating the facility. The rooms are tired, but the beds are comfortable. The bathrooms need help!

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many highlight friendly, helpful staff, but recurring issues include limited lobby hours, occasional rudeness or unresponsiveness, and a few check-in/checkout or reservation problems.

Related guest reviews

6

Joe

18 Aug 2025

·

Stayed 1 night

Cute property and very reasonably priced. The walls are paper thin and you can definitely hear your neighbors but for the price and location I can't really complain. Checking in was great but the person working the front desk in the morning was absolutely miserable. We came down around 10:15 am to see if we could get some coffee and the office was locked. Came back at 10:50 to check out and it was still locked. I ended up giving the keys to the house keepers who were great. When we were leaving the parking area I noticed someone was at the desk. I ran in to let them know we had left the keys with the house keepers and he couldn't have been more rude. It's the hospitality business, maybe try and be hospitable.

10

Eric

11 Oct 2025

·

Stayed 1 night

I had a wonderful stay, and the Guest staff were very helpful and attentive

4

Daniel

3 Aug 2025

·

Stayed 1 night

Lack of staff Lobby closed early no one here to checkout TV does not work fan control remote broke does not work temp control not working very well dated needs a lot of TLC only thing about this place that was good was the price will definitely not stay here again should have used my key cash savings on a different hotel

10

lore

17 Dec 2024

·

Stayed 1 night

The gentleman who checked me in was marvelously helpful accommodating my fussy needs..Thank You!

10

Jami

12 Oct 2025

·

Stayed 2 nights

Awesome staff!

4

Jackie C.

23 Aug 2025

·

Stayed 1 night

Poor customer service

8

Cecilia

15 Sept 2025

·

Stayed 1 night

Room is comfortable and quiet. The staff member who checked us in was very cold and somewhat rude. He was not very helpful.

2

Scott

1 Oct 2025

·

Stayed 1 night

I came to Los Gatos for my High School reunion. When I arrived at the Garden Inn hotel they did not have my reservation and they were sold out. They ended up putting a fold out single bed in a back office. Very disappointing experience. They said Expedia was scammed. I would like a refund because I paid more than $250 for the room.

10

patricia

6 Apr 2025

·

Stayed 1 night

It’s always a pleasure to stay at the Garden Inn. I unexpectedly found myself needing to leave Santa Cruz sooner than I thought & I took a chance on getting a room here. The price was very reasonable & I was pleased to see their efforts to be green. Filtered water in the frig was a plus & the room was spacious & comfortable. The staff was very welcoming when I checked in

10

Jeromy

13 Apr 2024

·

Stayed 1 night

The staff is extremely friendly. And it’s in a great location. It’s an older place but very charming. I will definitely be staying here again.

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AI-generated summary based on recent guest reviews

Location

Consistently praised central, walkable location close to restaurants, shops, and trails; generally felt safe and often quiet for downtown.

Related guest reviews

10

Gerard

29 Jul 2025

·

Stayed 1 night

Great location!

10

Keith

30 Jun 2023

·

Stayed 1 night

Great location!

10

Stephen

10 Jun 2024

·

Stayed 4 nights

Great location in los gatos

10

Diana

20 Jul 2025

·

Stayed 1 night

Great location, walking distance to dining areas and shopping. Great breakfast place (Southern Kitchen) was accross the hotel. Delicious food. I also enjoyed a trail run along the creek just a block away from the hotel. Easy check in and very friendly, helpful staff. We were here a week ago and came back. Highly recommend!

10

Mark

8 Dec 2025

·

Stayed 1 night

Great price in the area. Great location too. Safe and quiet.

10

George

18 Jul 2024

·

Stayed 3 nights

Location. Proximity. Close-bye restaurants.

8

chris

26 May 2025

·

Stayed 1 night

First time in Los Gatos. Beautiful quaint town. Felt similarly about the hotel. Only negative was parking was very tight. Staff was friendly and helpful. You can walk to everything from this hotel. I would stay there again.

10

Patricia

1 May 2024

·

Stayed 1 night

The hotel is within walking distance of shops, coffee shops, restaurants. and the Los Gatos Creek trail, great for runners walkers and biking. I liked the tile floors, much nicer than carpet. The garden area out front is pretty and there is a nice sitting area there.

10

Robert

2 Jun 2025

·

Stayed 1 night

Great boutique hotel in the midst of the downtown area. Everything within walking distance including the Los Gatos Creek trail!

10

Roger

12 Nov 2025

·

Stayed 2 nights

Wonderful centrally located hotel. Quiet, clean and convenient. We’ve stayed here many times and keep coming back due to its all around value

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AI-generated summary based on recent guest reviews

Dining

On-site options are minimal—mostly lobby snacks and a basic packaged breakfast—while many rooms have kitchenettes for self-catering.

Related guest reviews

10

Roger

16 Nov 2024

·

Stayed 1 night

This is a wonderful boutique motel right in downtown Los Gatos. Less than 5 minutes from many restaurants and stores. We have stayed here a few times and continue to receive excellent service every time. The rooms are spacious with small kitchens and sitting areas. It is also amazingly quiet at night for being in the downtown area.

8

Corinna

22 Apr 2024

·

Stayed 1 night

Wonderful location, however room was a bit worn and dated, noisy beds whenever you moved position the headboard would rattle and hit the wall but very comfortable mattress, the outlet in bathroom didn’t work But free parking, snacks and water was a great compromise

10

Lara

7 Jul 2025

·

Stayed 1 night

This is a taste of home in a luxury suburb. The room feel expansive and comfortable with different areas to move though. There are a variety of places to enjoy the fabulous CA weather. Generous offerings in the lobby are appreciated. Friendly staff.

6

laurie

31 Dec 2024

·

Stayed 1 night

We stayed there to celebrate Christmas with our family and celebrate our anniversary. The room was good, kitchen was nice. I walked next to the oven and the handle fell off. Hubby let the staff know and came back and “fixed “ it. Later I went to start a bath, went to grab my pajamas. Came back to find black stuff floating in the tub. Thought it was bugs. It wasn’t but I don’t know what it was. I specifically booked this room because I don’t have a tub in my house.

10

Jeffrey

5 Aug 2023

·

Stayed 1 night

This property is a nice surprise. It looks like it might have once been studio apartments. Full kitchen, good size bathroom and covered front porch entry

10

Alva

30 Dec 2022

·

Stayed 2 nights

Very cute and comfy. Friendly staff. We felt that everyone cared about our comfort. Had a nice desk for working, if needed. Close to restaurants right downtown. Housekeeping kept everything tidy. Free snacks and water. Will definitely return.

8

Scott

15 Aug 2023

·

Stayed 1 night

The hotel was really retro and it felt like I was at home. The kitchen was a nice touch! The hotel appears to be a 70s era studio apartments that obviously were turned into a hotel! Was comfy and was right we’re all the downtown business we’re! We enjoyed our stay! Would definitely come back!

6

Josh

20 Jun 2025

·

Stayed 3 nights

I had a mixed experience with EV charging, which is what prompted me to write this review. However, in the interest of fairness, I am also including all the other aspects of my stay. Location: Excellent! Just a few minutes walk from the core of the Los Gatos business district, which is very cute and filled with restaurants and shops. Hotel grounds: A lovely garden courtyard that is clean and well maintained. Room interior: Clean and spacious. It was equipped with a mini fridge, microwave, and even proper plates and silverware. The shower was not enclosed and did not have a curtain, so it had a tendency to get water in the rest of the in the long, skinny bathroom despite best efforts to avoid it. Hotel breakfast: Prepackaged muffins and similar. EV charging: Unfortunately access to the chargers was intermittent. There are 3 chargers (one non-Tesla, 2 Tesla), which is excellent for a building of less than 30 rooms. Charging is free, which was a nice unexpected perk. Day 1: I arrived after the office closed at 10 PM. The EV chargers are installed in locked cabinets, so I was not able to access them on my first night. Day 2: The code provided by the front desk did not unlock the charger. The front desk used a key to unlock it. Day 3: At 9:30 PM, I learned that the hotel does not allow overnight charging; a non-guest might unplug my car and charge their car at cost to the hotel. This struck me as a bad reason. I was not able to charge before departure.

10

Deborah

18 Jun 2023

·

Stayed 2 nights

Our stay was very comfortable- clean and quiet. Front desk staff was pleasant and very helpful. We used their bbq set up for our dinner the first night. Kitchenette was fully set up for preparing meals in our suite. But there are wonderful restaurants all around that neighborhood. Nice outdoor gathering area in the front area. All is gated. I would definitely stay here again.

10

Marisa

6 Dec 2022

·

Stayed 1 night

Great spot! The rooms with kitchens have everything! Such a great location too :)

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $169	5 $155	6 $172	7 $172
8 $165	9 $148	10 $157	11 $165	12 $159	13 $164	14 $163
15 $164	16 $165	17 $167	18 $165	19 $168	20 $167	21 $168
22 $165	23 $165	24 $165	25 $174	26	27 $170	28 $170
29 $171	30 $171

Su	Mo	Tu	We	Th	Fr	Sa
		1 $168	2 $169	3 $172	4 $173	5 $167
6 $164	7 $164	8 $164	9 $164	10 $164	11 $164	12 $164
13 $164	14 $172	15 $173	16 $170	17 $170	18 $170	19 $170
20 $175	21 $170	22 $172	23 $196	24 $193	25 $196	26 $196
27 $167	28 $179	29 $177	30 $176	31 $172

Los Gatos Garden Inn Hotel

About this property

Location

Room options

Patio Queen

Patio Queen 2

Executive Suite

Standard Deluxe

Accessible Standard Deluxe Twin

Patio Queen Adapted

Accessible Executive Suite

Guest reviews of Los Gatos Garden Inn Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Los Gatos Garden Inn Hotel

Prices for upcoming dates