Name: Ca' Dei Polo
Address: Santa Croce 203, Venice, Italy, Venice, Veneto, IT
Rating: 7.77

What guests think

Across the reviews, Ca' Dei Polo stands out for its convenient location near the train and bus stations and vaporetto stops, with many guests praising spacious, clean rooms, pleasant canal views, and occasional access to a small rooftop terrace.

A recurring drawback is off-site check-in and the absence of on-property staff, which some found confusing and cumbersome with luggage. Several note a tired exterior and some maintenance or comfort issues, including uncomfortable sofa beds and sporadic problems like lighting or signage. Overall, expect a simple, well-located base with roomy interiors and minimal services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a small elevator and a rooftop terrace offering canal views.

Related guest reviews

8

Paige

Sep 26, 2023

·

Stayed 1 night

TLDR: sort of fishy setup, checked in at one hotel and sent to the actual hotel with a paper map. I booked this hotel because I wanted a place close to the train station to stay the night before our flight the next morning. Online, it said that the hotel was a four minute walk from the train station. After paying for the room, I got an email telling me that I would be checking in at a different hotel than the one I was staying in, but the check-in location was the original address I booked under. When we checked in, it became obvious that the managing company was "running" what looked like four separate hotels out of the same lobby, so people would check in there and be sent across the city with a map to where they were actually staying. It was a fifteen minute walk to our actual hotel with our suitcases (which wasn't the end of the world, just not what I was planning on). Basically, I think this hotel is lying online about their location next to the train station to get people to book with them. The rooms were nice and clean, with a working elevator and AC.

6

lisa

Oct 27, 2024

·

Stayed 4 nights

Beautiful location, lovely property could do with kettle in the room and no lighting on roof terrace.

10

Sarah

Dec 8, 2025

·

Stayed 2 nights

Very clean and warm large room, with a large bathroom. Bed was comfortable, as was sofa there was also a lift to each floor and small fridge in the room.

10

Linda

Sep 24, 2023

·

Stayed 3 nights

We had a wonderful stay at Ca’ Dei Polo. It’s not a hotel per say. Check in was at another hotel and the front desk was excellent. They had upgraded us to a suite which sounded lovely after having a long, hot tiring day trying to figure out how to get to Venice after our train was cancelled. Ca’dei Polo was very close to the train station in a very nice location. From the outside the building looks neglected but it seemed to us that renovations were in the works. It helped that I had a picture as the name plate beside the gated door was small. We guessed there might be 6 guest rooms as it was small but very lovely with such charm and character. Small elevator and/or wide staircase made getting out bags up very easy. Our suite was a large room with a king bed and large hideabed couch. Renovated marble bathroom with a huge shower, air conditioning and facing a lovely courtyard making it quiet in the evening. We had a couple of small requests after our first night and the maid was so helpful and easily solved our issues. We ate breakfast every morning just around the corner in the square. Everything so walkable. Loved being on the quieter side of the grand canal. Close to the train and bus station and the water buses to Piazza San Marco, Rialto bridge and Murano. Rooftop sitting area was perfect in the evening after exploring all day. Excellent value for the price!

10

Shane

Aug 7, 2024

·

Stayed 1 night

Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location

6

KELLIE

Jun 3, 2023

·

Stayed 2 nights

The rooftop had a great view of the cannel. Rooms are good size but the lobby was so dark, one guest tripped & fell badly. The front entrance of the hotel looked terrible, we thought the place was burned down when we first arrived! It needs serious renovation & painting.

10

Daniela

Nov 8, 2024

·

Stayed 1 night

When you look at the hotel from the outside you will think it’s abandoned, since it’s falling apart, but when you come in you are greeted with a very nice hotel. The small elevator took us up to the second floor and the room we had was super big with a very big bathroom. We had a double bed and a sofa bed with a lot of space to move around. The signed wasn’t the most comfortable but I slept well in it anyway. This hotel is very close to both the train station, the bus station and the People Mover. Just around the corner is also the Vaporetto stop. The foto that I have attached is the view from our room at like 5 in the morning when the small boats starts to arrive with the Landry, food etc to the nearby hotels and restaurants.

10

Callum

Nov 21, 2024

·

Stayed 2 nights

Fantastic room, great views, on its own floor with a roof terrace, we adored everything about the place, really clean, great location, room furnishings and bathroom were lovely, lots of vintage pieces

10

Georgiy

May 11, 2025

·

Stayed 2 nights

Great Hotel, large and clean room and amazing view to inner garden. Great bed, modern bathroom. Peaceful and good night sleep. So authentic and lovely. Private roof top terrace with excellent view to the Venice canal and inner garden. Close to the bus station and walkable everywhere. Truly recommend!

8

Susan

Apr 18, 2024

·

Stayed 2 nights

The location of hotel is great, a short walk to St Marks and other sites. Local bars and restaurants good and reasonably priced. Our large room on the top floor, accessed by lift was lovely with all you need/expect. A kettle would have been nice though. Check in was another hotel a short walk away, which we were aware of and was not a problem. The outside of our hotel looked a little shabby but inside was fine.

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Cleanliness

Rooms are generally clean and well kept across reviews. A few guests reported issues such as bugs or a dingy feel.

Related guest reviews

10

James

Nov 25, 2023

·

Stayed 3 nights

A clean and wonderful spot. Great location close to the train station.

10

Sarah

Dec 8, 2025

·

Stayed 2 nights

Very clean and warm large room, with a large bathroom. Bed was comfortable, as was sofa there was also a lift to each floor and small fridge in the room.

6

Syed

May 25, 2024

·

Stayed 1 night

There were few bugs and for check in we have to go across a the bridge (10min) to another hotel.

8

Brenda

May 21, 2025

·

Stayed 2 nights

Great location. Close to bus terminal and easy walking to everything. Very clean. The one issue was the pull out couch was not comfortable to sleep on and the property manager was not able to secure us a different mattress or another room.

8

Virginie

Jan 6, 2026

·

Stayed 3 nights

Chambre très propre et très jolie dans son style. Nous avons été agréablement surpris malgré les commentaires précédents. De plus l'hôtel est bien situé.

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8

Dave

Oct 3, 2025

·

Stayed 1 night

Clean and attractive ambience

10

Georgiy

May 11, 2025

·

Stayed 2 nights

Great Hotel, large and clean room and amazing view to inner garden. Great bed, modern bathroom. Peaceful and good night sleep. So authentic and lovely. Private roof top terrace with excellent view to the Venice canal and inner garden. Close to the bus station and walkable everywhere. Truly recommend!

4

Yacinta

May 19, 2025

·

Stayed 3 nights

Old and dingy

10

ROSANA A

Oct 23, 2024

·

Stayed 4 nights

Check-in facil e prático Localização otima Quarto limpo e bonito

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10

PHILLIPE PIERRE

Jun 3, 2024

·

Stayed 1 night

Local calmo, limpo e bem organizado

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AI-generated summary based on recent guest reviews

Rooms

Rooms are mostly spacious and comfortable, many with canal or courtyard views and effective air conditioning, and several guests found them quiet at night. Drawbacks include uncomfortable sofa beds for extra sleepers, occasional dated elements, and the absence of kettles.

Related guest reviews

8

Michelle

May 7, 2024

·

Stayed 3 nights

Good convenient location, but room needs some updates and repairs.

6

lisa

Oct 27, 2024

·

Stayed 4 nights

Beautiful location, lovely property could do with kettle in the room and no lighting on roof terrace.

10

Sarah

Dec 8, 2025

·

Stayed 2 nights

Very clean and warm large room, with a large bathroom. Bed was comfortable, as was sofa there was also a lift to each floor and small fridge in the room.

10

Michael

Nov 14, 2024

·

Stayed 1 night

We had the front room on the first floor overlooking the canal which was lovely. The room was very spacious.

10

Shane

Aug 7, 2024

·

Stayed 1 night

Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location

8

Brenda

May 21, 2025

·

Stayed 2 nights

Great location. Close to bus terminal and easy walking to everything. Very clean. The one issue was the pull out couch was not comfortable to sleep on and the property manager was not able to secure us a different mattress or another room.

6

Juan Miguel

Feb 15, 2024

·

Stayed 2 nights

En general bien, pero la cama secundaria (sofá) en unas condiciones lamentables. No pueden tener ese sofá en esas condiciones. Imposible dormir.

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10

Callum

Nov 21, 2024

·

Stayed 2 nights

Fantastic room, great views, on its own floor with a roof terrace, we adored everything about the place, really clean, great location, room furnishings and bathroom were lovely, lots of vintage pieces

10

Georgiy

May 11, 2025

·

Stayed 2 nights

Great Hotel, large and clean room and amazing view to inner garden. Great bed, modern bathroom. Peaceful and good night sleep. So authentic and lovely. Private roof top terrace with excellent view to the Venice canal and inner garden. Close to the bus station and walkable everywhere. Truly recommend!

8

Susan

Apr 18, 2024

·

Stayed 2 nights

The location of hotel is great, a short walk to St Marks and other sites. Local bars and restaurants good and reasonably priced. Our large room on the top floor, accessed by lift was lovely with all you need/expect. A kettle would have been nice though. Check in was another hotel a short walk away, which we were aware of and was not a problem. The outside of our hotel looked a little shabby but inside was fine.

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Service

Service feedback is mixed: staff are often friendly and helpful, but check-in is handled at another hotel and there is no on-site reception, which some found confusing or inconvenient, especially with luggage or unclear instructions.

Related guest reviews

8

Darren

Mar 20, 2025

·

Stayed 2 nights

Location is great, room was great. Check in was difficult. Last minute we were given the address of a different hotel where we would have to obtain the keys and code. Eventually we located the right hotel after we revisited the other hotel. It would be helpful if an address would be provided. Also, the phone number we were provided during check in did not work.

8

Maher

Nov 19, 2023

·

Stayed 2 nights

Nice clean boutique. The check im and the staff are in a property 10 min away. No staff on property which is a hassle

4

Jonathan

Oct 18, 2025

·

Stayed 1 night

I don’t have much to say positive. Location is great. Breakfast was ok. They had a lot of food selection. Hotel condition is very poor. Staff at check in was not accommodating or even terribly friendly and seemed to make up policy on the fly.

8

Ligia

Aug 24, 2024

·

Stayed 2 nights

I like the attentions and details from hotel staff, also very clear instructions for check-in process

8

Frauke

Sep 1, 2023

·

We had a relly pleasant stay. When we asked for a Twin room upon arrival they made it possible. The check in was at another hotel where we could leave our luggage while we started to explore the city.

10

Karine

Jul 13, 2023

·

Stayed 4 nights

Attention, il faut s’enregistrer dans un autre hôtel. Malheureusement, nous n’avions pas reçu l’information.

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10

Hongwei

Oct 13, 2025

·

Stayed 1 night

The front desk lady, who seemed to be from Vietnam and spoke a little Chinese, was very helpful. She kindly escorted us to our room and assisted with our luggage. She’s very dedicated and professional — really appreciated her excellent service.

10

Claire

Aug 13, 2024

·

Stayed 2 nights

Liked: location, room, bathroom, air conditioning Dislike: check in a bit weird but really easy

4

Robert

Feb 8, 2024

·

Stayed 1 night

Check-in happens at a hotel a half-mile away. All this is a super big pain if you have a family or lots of bags. You have to walk this distance, because it's Venice, there are no cars.

6

Melissa

Oct 9, 2023

·

Stayed 2 nights

The staff were super friendly and helpful from helping me get my luggage to my room to getting me an early check in. Thank you so much for having me stay with you guys. I look forward to returning but this time with only my carry-on suitcase

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AI-generated summary based on recent guest reviews

Location

Consistently praised location near the train station, bus terminals, and vaporetto stops, with easy walking to major sights yet set on a quieter canal. Good access to nearby restaurants, bars, and a supermarket.

Related guest reviews

10

James

Nov 25, 2023

·

Stayed 3 nights

A clean and wonderful spot. Great location close to the train station.

10

Jessica

Jun 3, 2023

·

Stayed 2 nights

We had a wonderful stay at Ca’ Dei Polo. The convenient location just beyond the bridge from the train station made for a short trek with our luggage. The room was spacious and provided a lovely view of the canals. The receptionist at check-in (located at Hotel Agli Artisti) was incredibly kind and provided great info ahead of our stay in Venice.

10

Gordon

Oct 30, 2025

·

Stayed 3 nights

Everything was fine, especially the location.

8

Brenda

May 21, 2025

·

Stayed 2 nights

Great location. Close to bus terminal and easy walking to everything. Very clean. The one issue was the pull out couch was not comfortable to sleep on and the property manager was not able to secure us a different mattress or another room.

10

Daniela

Nov 8, 2024

·

Stayed 1 night

When you look at the hotel from the outside you will think it’s abandoned, since it’s falling apart, but when you come in you are greeted with a very nice hotel. The small elevator took us up to the second floor and the room we had was super big with a very big bathroom. We had a double bed and a sofa bed with a lot of space to move around. The signed wasn’t the most comfortable but I slept well in it anyway. This hotel is very close to both the train station, the bus station and the People Mover. Just around the corner is also the Vaporetto stop. The foto that I have attached is the view from our room at like 5 in the morning when the small boats starts to arrive with the Landry, food etc to the nearby hotels and restaurants.

10

Christine

May 31, 2024

·

Stayed 2 nights

This property was nicely located where it was close to the train station to make arrival and departure convenient and also close enough to what we wanted to see while we were in town. Located along a quiet canal. The check in process (may just be for after hours) was at another location near the train station.

8

Virginie

Jan 6, 2026

·

Stayed 3 nights

Chambre très propre et très jolie dans son style. Nous avons été agréablement surpris malgré les commentaires précédents. De plus l'hôtel est bien situé.

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10

Georgiy

May 11, 2025

·

Stayed 2 nights

Great Hotel, large and clean room and amazing view to inner garden. Great bed, modern bathroom. Peaceful and good night sleep. So authentic and lovely. Private roof top terrace with excellent view to the Venice canal and inner garden. Close to the bus station and walkable everywhere. Truly recommend!

8

Susan

Apr 18, 2024

·

Stayed 2 nights

The location of hotel is great, a short walk to St Marks and other sites. Local bars and restaurants good and reasonably priced. Our large room on the top floor, accessed by lift was lovely with all you need/expect. A kettle would have been nice though. Check in was another hotel a short walk away, which we were aware of and was not a problem. The outside of our hotel looked a little shabby but inside was fine.

8

William

Aug 13, 2024

·

Stayed 2 nights

We stayed here for a couple of days during our trip to Italy. Its super close to the train station, and vwry walkable to major sight seeing areas. Some great food options nearby with the supermarket not too far away.

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Dining

There is no on-site breakfast or restaurant, so guests typically eat at nearby cafes or restaurants. A few noted convenient options right outside or around the corner.

Related guest reviews

10

David

Apr 29, 2023

·

Stayed 2 nights

Not for everone, no staff at property, check in at hotel by train station for access. That said, lovely room, very quiet, great location on canal near many restaurants, excellent walkable location. No food on site, fine breakfast cafe 20 meters from front door.

10

Linda

Sep 24, 2023

·

Stayed 3 nights

We had a wonderful stay at Ca’ Dei Polo. It’s not a hotel per say. Check in was at another hotel and the front desk was excellent. They had upgraded us to a suite which sounded lovely after having a long, hot tiring day trying to figure out how to get to Venice after our train was cancelled. Ca’dei Polo was very close to the train station in a very nice location. From the outside the building looks neglected but it seemed to us that renovations were in the works. It helped that I had a picture as the name plate beside the gated door was small. We guessed there might be 6 guest rooms as it was small but very lovely with such charm and character. Small elevator and/or wide staircase made getting out bags up very easy. Our suite was a large room with a king bed and large hideabed couch. Renovated marble bathroom with a huge shower, air conditioning and facing a lovely courtyard making it quiet in the evening. We had a couple of small requests after our first night and the maid was so helpful and easily solved our issues. We ate breakfast every morning just around the corner in the square. Everything so walkable. Loved being on the quieter side of the grand canal. Close to the train and bus station and the water buses to Piazza San Marco, Rialto bridge and Murano. Rooftop sitting area was perfect in the evening after exploring all day. Excellent value for the price!

10

Shane

Aug 7, 2024

·

Stayed 1 night

Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location

4

Jonathan

Oct 18, 2025

·

Stayed 1 night

I don’t have much to say positive. Location is great. Breakfast was ok. They had a lot of food selection. Hotel condition is very poor. Staff at check in was not accommodating or even terribly friendly and seemed to make up policy on the fly.

8

Audrey

May 7, 2023

·

Stayed 2 nights

We returned because we had liked the architecture and location. We were disappointed to find a notice that the key was blocks and bridges away. No notice was sent, nor about that breakfast was not available, not even a coffee machine. We noticed that the structure was not maintained, to the point that our neighbor got locked into the bathroom and after calling out, a phone call was made and eventually a man came who sawed the door. It's an unacceptable way to satisfy guests and build a returning clientele or a referral base.

8

Julia

Feb 19, 2024

·

Stayed 3 nights

Bien situé (bar, resto, boutiques à proximité) proche du vapporetto, de la gare, des bus reliant aéroport de Marco polo. Par contre pas de réception (entrée par digicode) , pas de possibilité de petit dejeuner (bar juste à côté).

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8

William

Aug 13, 2024

·

Stayed 2 nights

We stayed here for a couple of days during our trip to Italy. Its super close to the train station, and vwry walkable to major sight seeing areas. Some great food options nearby with the supermarket not too far away.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$103
March	$83
April	$102
May	$139
June	$122
July	$136
August	$133
September	$149
October	$153
November	$94
December	$74

Ca' Dei Polo

Prices for Ca' Dei Polo

Monthly average prices

About this property

Location

Room options

Junior Suite, Canal View

Junior Studio, Garden View

Signature Single Room

Luxury Double Room, Garden View

Executive Double Room, Canal View

Guest reviews of Ca' Dei Polo

Who stays here?

What guests think

Property Policies

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