Hotel Novotel Sharm El-Sheikh
US$128
/ night
Avg. for September
Select dates to see prices and availability
US$128
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Novotel Sharm El-Sheikh average US$100 in the cheapest month (June) and US$161 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$133 |
| February | US$117 |
| March | US$122 |
| April | US$126 |
| May | US$110 |
| June | US$100 |
| July | US$101 |
| August | US$127 |
| September | US$128 |
| October | US$142 |
| November | US$161 |
| December | US$154 |
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Sept · US$128
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Most expensive: November (~US$161)
Cheapest: June (~US$100)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. This hotel also features concierge services, babysitt...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. This hotel also features concierge services, babysitting (surcharge), and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Business amenities
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Sharm El Sheikh? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Dining
Grab a bite at Coral Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 382 air-conditioned rooms featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Novotel Sharm El-Sheikh, you'll be centrally located in Sharm El Sheikh, within a 5-minute drive of Naama Bay and Red Sea. This beach hotel is 3.9 mi (6.2 km) from Domina Coral Bay Congress Centre and 4.2 mi (6.7 km) from Shark's Bay.
What's nearby
Ras Mohammed National Park(0.3 Miles)
Red Sea(0.5 Miles)
Cleo Park(0.7 Miles)
Sinai Grand Casino(0.7 Miles)
Pedestrian Road Naama Bay(0.7 Miles)
Naama Bay Beach(0.8 Miles)
Naama Bay(0.9 Miles)
Naama Center(0.9 Miles)
Mas Bowling Center(1 Miles)
Genena City(1.2 Miles)
King Tut Museum(1.2 Miles)
Hollywood Sharm El Sheikh(1.2 Miles)
Sharm El-Sheikh Museum(1.8 Miles)
Domina Coral Bay Congress Centre(3.1 Miles)
Al Musterfa Mosque(3.2 Miles)
The preferred airport for Novotel Sharm El-Sheikh is Sharm El-Sheikh Intl. Airport (SSH)(7.3 Miles)
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
Naama Bay, Naama Bay, Sharm El Sheikh, Egypt
Ras Mohammed National Park (0.3 Miles)
Red Sea (0.5 Miles)
Cleo Park (0.7 Miles)
Sinai Grand Casino (0.7 Miles)
Pedestrian Road Naama Bay (0.7 Miles)
Naama Bay Beach (0.8 Miles)
Guest reviews
7.8
Good
Based on 2,069 verified reviews
Who stays here?
Couple
41%
Family
23%
Group
20%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Novotel Sharm El-Sheikh, guests describe a mixed experience, praising many friendly, helpful staff while also reporting impersonal or rude service at times and perceived preferential treatment for certain nationalities, alongside delays at check in and inconsistent responsiveness.
Read moreWas this helpful?
What guests think
At Hotel Novotel Sharm El-Sheikh, guests describe a mixed experience, praising many friendly, helpful staff while also reporting impersonal or rude service at times and perceived preferential treatment for certain nationalities, alongside delays at check in and inconsistent responsiveness.
Food feedback leans from average to poor, with several noting limited variety and quality, plus recurring complaints about bottled water charges or high on site prices during all inclusive stays. The resort spans Beach and Palms wings separated by a busy road, and parts are under renovation; the spa and convenient on site activity booking are positives, while beach upkeep and crowding draw criticism. Expect a convenient location and attractive beach setting, but variable cleanliness, service, and dining.
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AI-generated summary based on recent guest reviews
Facilities
Beach and spa are highlights, and on site activity booking is convenient. Guests also note areas under renovation, a reported gym closure, and beach upkeep issues like worn towels and sunbeds needing cleaning or repair.
Related guest reviews
10
Luis
3 Dec 2024
·
Stayed 2 nights
This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.
This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.
8
Esin
6 Jul 2022
·
Stayed 7 nights
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
6
Mark
25 Mar 2025
·
Stayed 7 nights
Staff in restaurant and bar very good. Management seems lax as items in room needed fixing. Beach needs better cleaning. Many Sunbeds need cleaning and repairing. Beach towells old and grubby. Stayed a week, spent a lot so disappointed to be charged $30 for 2 hours late check out
Staff in restaurant and bar very good. Management seems lax as items in room needed fixing. Beach needs better cleaning. Many Sunbeds need cleaning and repairing. Beach towells old and grubby. Stayed a week, spent a lot so disappointed to be charged $30 for 2 hours late check out
10
Luca
9 Aug 2024
·
Stayed 8 nights
Soggiorno molto piacevole e rilassante. Consiglio la forma all inclusive siccome c’è anche compresa la spiaggia, oltre che a pasti e beveraggio. Tutto lo staff dell’hotel è molto gentile e disponibile, infatti per qualsiasi problema o necessità erano pronti ad aiutare. Spiaggia, bar e ristorante devo dire che erano molto curati e il servizio era impeccabile!
Soggiorno molto piacevole e rilassante. Consiglio la forma all inclusive siccome c’è anche compresa la spiaggia, oltre che a pasti e beveraggio. Tutto lo staff dell’hotel è molto gentile e disponibile, infatti per qualsiasi problema o necessità erano pronti ad aiutare. Spiaggia, bar e ristorante devo dire che erano molto curati e il servizio era impeccabile!
10
Khalid
10 Sept 2025
·
Stayed 7 nights
Spa and onsite booking of activities
Spa and onsite booking of activities
10
Ghada
3 Sept 2025
·
Stayed 5 nights
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
10
Gulru
14 Nov 2024
·
Stayed 5 nights
best plaj
best plaj
4
Moufida
20 Jun 2022
·
Stayed 10 nights
I liked the beach ,i did not like the restriction when you enter and when to leave the beach ,i did not like the sales peoples too many of them you can not relax ,i did not like the foid they can not provide a simple thing white normal bread for a 5* you have to asked for things should be there anyway . I would not class this hotel as 5* i have been to a less * who provided better services .never again
I liked the beach ,i did not like the restriction when you enter and when to leave the beach ,i did not like the sales peoples too many of them you can not relax ,i did not like the foid they can not provide a simple thing white normal bread for a 5* you have to asked for things should be there anyway . I would not class this hotel as 5* i have been to a less * who provided better services .never again
8
MATTEO
27 Oct 2023
·
Stayed 7 nights
Hotel da ristrutturare (è già in fase di). La zona Palm preferirei fosse meglio illuminata in particola modo il ristorante (luce calda, lampade alte e poco potenti) quindi ristorante buio e poco accogliente. Personale molto gentile. Pulizia delle stanze da migliorare sensibilmente.
Hotel da ristrutturare (è già in fase di). La zona Palm preferirei fosse meglio illuminata in particola modo il ristorante (luce calda, lampade alte e poco potenti) quindi ristorante buio e poco accogliente. Personale molto gentile. Pulizia delle stanze da migliorare sensibilmente.
2
julia
14 Sept 2022
·
Stayed 6 nights
F&b service horrible, no service staff rude , manager rude !!! Gym close and not imformed Resort under renovation .... Terrible experience
F&b service horrible, no service staff rude , manager rude !!! Gym close and not imformed Resort under renovation .... Terrible experience
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feels inconsistent: some found rooms and grounds clean and well maintained, while others reported dirty towels, bathroom problems, and items needing repair, plus beach areas and towels that require better cleaning.
Related guest reviews
8
Betül
1 Dec 2025
·
Stayed 1 night
Towel was dirty.
Towel was dirty.
8
Esin
6 Jul 2022
·
Stayed 7 nights
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
6
Mark
25 Mar 2025
·
Stayed 7 nights
Staff in restaurant and bar very good. Management seems lax as items in room needed fixing. Beach needs better cleaning. Many Sunbeds need cleaning and repairing. Beach towells old and grubby. Stayed a week, spent a lot so disappointed to be charged $30 for 2 hours late check out
Staff in restaurant and bar very good. Management seems lax as items in room needed fixing. Beach needs better cleaning. Many Sunbeds need cleaning and repairing. Beach towells old and grubby. Stayed a week, spent a lot so disappointed to be charged $30 for 2 hours late check out
4
Kristina
4 Feb 2026
·
Stayed 4 nights
The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests.
The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests.
10
Agostino
27 May 2022
·
Stayed 7 nights
Molto curata e tanto verde. Silenzioso.il ristorante potrebbe migliorare e variare il menù.
Molto curata e tanto verde. Silenzioso.il ristorante potrebbe migliorare e variare il menù.
6
Loai
8 Sept 2025
·
Stayed 2 nights
Called to confirm the booking at 11:00 am and was advised the room was ready, told them I'll be there for 2:00 pm to ensure I don't have to wait. When checking in I asked for a room where everything works unlike the previous stay at Movenpick, they laughed as said of course everything works, they made us wait half an hour in lobby and forgot to follow up. Finally when the room was ready we went in the room and maintanence advised the room was not ready due to leaking air conditioner and they were fixing it as there was leaky water. We waited another hour and once in the room, the safe didn't work as the a/c leak damaged it, the fridge didn't work well, and there was poop in the toilet. We told the manager he said ok I'll get you a new fridge, but it was already our second day and we just left it as it.
Called to confirm the booking at 11:00 am and was advised the room was ready, told them I'll be there for 2:00 pm to ensure I don't have to wait. When checking in I asked for a room where everything works unlike the previous stay at Movenpick, they laughed as said of course everything works, they made us wait half an hour in lobby and forgot to follow up. Finally when the room was ready we went in the room and maintanence advised the room was not ready due to leaking air conditioner and they were fixing it as there was leaky water. We waited another hour and once in the room, the safe didn't work as the a/c leak damaged it, the fridge didn't work well, and there was poop in the toilet. We told the manager he said ok I'll get you a new fridge, but it was already our second day and we just left it as it.
8
talar
2 Apr 2025
·
Stayed 1 night
Palm wings odalarında konakladık. Sessiz sakin 2 katlı bungalowlardan oluşuyor. Beach ile olan fiyat farkının sadece denize uzaklığından kaynaklandığını düşündük. Çünkü rezervasyon yaparken aksi bahsedilmemişti. Ancak öğlen ve akşam yemek menüleri de oldukça farklı ve Palm kısmında kalıyorsanız Beach kısmında yemek yiyemiyorsunuz. Denizden çıkıp yolun karşısına geri gitmeniz gerekiyor. Denize gitmek için 4 şeritli yoldan karşıya geçiyorsunuz. Sorunsuz geçiş için herzaman bir görevli trafiği durdurup size eşlik ediyor. Gezilecek yerlere yürüme mesafesinde değil, mutlaka Taxi veya münübüse binmek lazım. Denizde 10larca farklı balık var ve mercanlar harika. Dalış turlarına gitmenize gerek kalmayacak kadar çeşitlilik var. AMA yemek kısmı büyük sıkıntı. Menüdeki tüm yiyecekler mısır damak tadına göre hazırlanmış. Her şeyde ağır bir baharat tadı ve kokusu var. Biz aç kaldık. Türk turisti kazanmak için yemek lezzetlerini geliştirmeleri lazım. Tuvaletlerde de sıkıntı var. Sifonlarda vakum gücü yok. Sürekli kova ile su dökmek zorunda kaldık. Durumu da resepsiyona bildirdik ama nafile.
Palm wings odalarında konakladık. Sessiz sakin 2 katlı bungalowlardan oluşuyor. Beach ile olan fiyat farkının sadece denize uzaklığından kaynaklandığını düşündük. Çünkü rezervasyon yaparken aksi bahsedilmemişti. Ancak öğlen ve akşam yemek menüleri de oldukça farklı ve Palm kısmında kalıyorsanız Beach kısmında yemek yiyemiyorsunuz. Denizden çıkıp yolun karşısına geri gitmeniz gerekiyor. Denize gitmek için 4 şeritli yoldan karşıya geçiyorsunuz. Sorunsuz geçiş için herzaman bir görevli trafiği durdurup size eşlik ediyor. Gezilecek yerlere yürüme mesafesinde değil, mutlaka Taxi veya münübüse binmek lazım. Denizde 10larca farklı balık var ve mercanlar harika. Dalış turlarına gitmenize gerek kalmayacak kadar çeşitlilik var. AMA yemek kısmı büyük sıkıntı. Menüdeki tüm yiyecekler mısır damak tadına göre hazırlanmış. Her şeyde ağır bir baharat tadı ve kokusu var. Biz aç kaldık. Türk turisti kazanmak için yemek lezzetlerini geliştirmeleri lazım. Tuvaletlerde de sıkıntı var. Sifonlarda vakum gücü yok. Sürekli kova ile su dökmek zorunda kaldık. Durumu da resepsiyona bildirdik ama nafile.
2
Ali
26 Aug 2022
·
Stayed 2 nights
فندق سيئ جداً ادارة. واكل ويفتقر للنظافة ولايوجد موقف للسيارات داخل الفندق الفرش والفوط كلها شبه بالية
فندق سيئ جداً ادارة. واكل ويفتقر للنظافة ولايوجد موقف للسيارات داخل الفندق الفرش والفوط كلها شبه بالية
10
Ghada
3 Sept 2025
·
Stayed 5 nights
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
8
MATTEO
27 Oct 2023
·
Stayed 7 nights
Hotel da ristrutturare (è già in fase di). La zona Palm preferirei fosse meglio illuminata in particola modo il ristorante (luce calda, lampade alte e poco potenti) quindi ristorante buio e poco accogliente. Personale molto gentile. Pulizia delle stanze da migliorare sensibilmente.
Hotel da ristrutturare (è già in fase di). La zona Palm preferirei fosse meglio illuminata in particola modo il ristorante (luce calda, lampade alte e poco potenti) quindi ristorante buio e poco accogliente. Personale molto gentile. Pulizia delle stanze da migliorare sensibilmente.
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AI-generated summary based on recent guest reviews
Rooms
Some guests mention spacious rooms, pleasant views, and quiet bungalows on the Palms side. Wi-Fi is repeatedly weak or unreliable, and nighttime noise affects some stays.
Related guest reviews
10
Luis
3 Dec 2024
·
Stayed 2 nights
This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.
This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.
2
Hossam
4 Aug 2025
·
Stayed 3 nights
The room space was good, but the service was poor. The air conditioner was leaking a lot of water into the room. The services targeted a specific category of guests. The restaurant lacked variety, and the juices weren't good! We booked two rooms for a family, but upon arrival, we were given rooms far apart from each other! It was a bad experience.
The room space was good, but the service was poor. The air conditioner was leaking a lot of water into the room. The services targeted a specific category of guests. The restaurant lacked variety, and the juices weren't good! We booked two rooms for a family, but upon arrival, we were given rooms far apart from each other! It was a bad experience.
8
Esin
6 Jul 2022
·
Stayed 7 nights
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
8
Soumaya
27 Jan 2022
·
Stayed 13 nights
It is great location. Walkable distance to great attractions. Internet is weak. Night time is loud.
It is great location. Walkable distance to great attractions. Internet is weak. Night time is loud.
8
talar
2 Apr 2025
·
Stayed 1 night
Palm wings odalarında konakladık. Sessiz sakin 2 katlı bungalowlardan oluşuyor. Beach ile olan fiyat farkının sadece denize uzaklığından kaynaklandığını düşündük. Çünkü rezervasyon yaparken aksi bahsedilmemişti. Ancak öğlen ve akşam yemek menüleri de oldukça farklı ve Palm kısmında kalıyorsanız Beach kısmında yemek yiyemiyorsunuz. Denizden çıkıp yolun karşısına geri gitmeniz gerekiyor. Denize gitmek için 4 şeritli yoldan karşıya geçiyorsunuz. Sorunsuz geçiş için herzaman bir görevli trafiği durdurup size eşlik ediyor. Gezilecek yerlere yürüme mesafesinde değil, mutlaka Taxi veya münübüse binmek lazım. Denizde 10larca farklı balık var ve mercanlar harika. Dalış turlarına gitmenize gerek kalmayacak kadar çeşitlilik var. AMA yemek kısmı büyük sıkıntı. Menüdeki tüm yiyecekler mısır damak tadına göre hazırlanmış. Her şeyde ağır bir baharat tadı ve kokusu var. Biz aç kaldık. Türk turisti kazanmak için yemek lezzetlerini geliştirmeleri lazım. Tuvaletlerde de sıkıntı var. Sifonlarda vakum gücü yok. Sürekli kova ile su dökmek zorunda kaldık. Durumu da resepsiyona bildirdik ama nafile.
Palm wings odalarında konakladık. Sessiz sakin 2 katlı bungalowlardan oluşuyor. Beach ile olan fiyat farkının sadece denize uzaklığından kaynaklandığını düşündük. Çünkü rezervasyon yaparken aksi bahsedilmemişti. Ancak öğlen ve akşam yemek menüleri de oldukça farklı ve Palm kısmında kalıyorsanız Beach kısmında yemek yiyemiyorsunuz. Denizden çıkıp yolun karşısına geri gitmeniz gerekiyor. Denize gitmek için 4 şeritli yoldan karşıya geçiyorsunuz. Sorunsuz geçiş için herzaman bir görevli trafiği durdurup size eşlik ediyor. Gezilecek yerlere yürüme mesafesinde değil, mutlaka Taxi veya münübüse binmek lazım. Denizde 10larca farklı balık var ve mercanlar harika. Dalış turlarına gitmenize gerek kalmayacak kadar çeşitlilik var. AMA yemek kısmı büyük sıkıntı. Menüdeki tüm yiyecekler mısır damak tadına göre hazırlanmış. Her şeyde ağır bir baharat tadı ve kokusu var. Biz aç kaldık. Türk turisti kazanmak için yemek lezzetlerini geliştirmeleri lazım. Tuvaletlerde de sıkıntı var. Sifonlarda vakum gücü yok. Sürekli kova ile su dökmek zorunda kaldık. Durumu da resepsiyona bildirdik ama nafile.
10
Alisha
12 Nov 2024
·
Stayed 4 nights
The hotel is beautiful with amazing views! We would recommend this hotel for our family to stay there upon return One of the workers named Ali made our stay pleasant he is such a kind hearted and cheerful man
The hotel is beautiful with amazing views! We would recommend this hotel for our family to stay there upon return One of the workers named Ali made our stay pleasant he is such a kind hearted and cheerful man
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many praise friendly, helpful staff and standout team members, but others cite impersonal or rude bar and reception service, slow follow up at check in or for fixes, language barriers, and perceived preferential treatment.
Related guest reviews
2
raouf
4 Jul 2022
·
Stayed 4 nights
Never had a horrible experience like this before. 1. I bought an all inclusive rate the receptionist told me alcohol is not included unless I pay more. The receptionist tried to make me pay more saying i made a mistake in the booking. 2. The staff doesn’t speak any language not English not Russian not anything, my son who only speaks english had a hard time getting ‘water’ from the bar because the bartender doesn’t know what the word ‘water’ means. 3. Cheap food not open buffet, no variety. & borderline rude restaurant staff. 4. If you buy the all inclusive you have to cross the street to get to the restaurant where lunch & dinner are. If you do NOT buy the all inclusive rate, you will have the restaurants right in the same building. 5. I stayed in 3 stars hotels & resorts & got better service & amenities than this ‘5 star’ hotel. 6. Management & staff are a bigger problem than the old facilities of this hotel. 7. On the way to get to the restaurant staff cut tree branches & put it in your way or the path will be full of mud from watering the plants no common sense. I do not recommend staying there. I thought Accor hotels may have better standards than the rest but my stay there will have me stay away from this chain all together.
Never had a horrible experience like this before. 1. I bought an all inclusive rate the receptionist told me alcohol is not included unless I pay more. The receptionist tried to make me pay more saying i made a mistake in the booking. 2. The staff doesn’t speak any language not English not Russian not anything, my son who only speaks english had a hard time getting ‘water’ from the bar because the bartender doesn’t know what the word ‘water’ means. 3. Cheap food not open buffet, no variety. & borderline rude restaurant staff. 4. If you buy the all inclusive you have to cross the street to get to the restaurant where lunch & dinner are. If you do NOT buy the all inclusive rate, you will have the restaurants right in the same building. 5. I stayed in 3 stars hotels & resorts & got better service & amenities than this ‘5 star’ hotel. 6. Management & staff are a bigger problem than the old facilities of this hotel. 7. On the way to get to the restaurant staff cut tree branches & put it in your way or the path will be full of mud from watering the plants no common sense. I do not recommend staying there. I thought Accor hotels may have better standards than the rest but my stay there will have me stay away from this chain all together.
6
SAMIR
7 Nov 2025
·
Stayed 4 nights
My experience with the hotel booked through Expedia fell significantly short of the standards expected from a five-star establishment. From the onset, there was a palpable sense that Expedia guests were treated as a lower priority, receiving what felt like leftover room allocations and being subject to discriminatory treatment compared to other guests. This second-class experience extended to the dining. The quality and selection of the open buffet were not commensurate with a five-star rating. Furthermore, the service at reception was consistently impersonal, with staff who rarely offered a smile or a welcoming demeanor. While I understand the environmental importance of a no-plastic policy, its implementation at this hotel significantly detracted from the guest experience. The policy felt less like an ecological effort and more like a cost-cutting measure, as it failed to provide decent alternatives for all-inclusive guests. For instance, being charged for bottled water, while the only included option was dispensers with an unspecified water source, was unacceptable. Furthermore, the reusable plastic cups offered at the beach were not consistently available to all guests. Compounding these issues was the dismissive and often unprofessional attitude of several male bartenders, who made us feel like an inconvenience rather than valued guests. I have documented these concerns with photographs.
My experience with the hotel booked through Expedia fell significantly short of the standards expected from a five-star establishment. From the onset, there was a palpable sense that Expedia guests were treated as a lower priority, receiving what felt like leftover room allocations and being subject to discriminatory treatment compared to other guests. This second-class experience extended to the dining. The quality and selection of the open buffet were not commensurate with a five-star rating. Furthermore, the service at reception was consistently impersonal, with staff who rarely offered a smile or a welcoming demeanor. While I understand the environmental importance of a no-plastic policy, its implementation at this hotel significantly detracted from the guest experience. The policy felt less like an ecological effort and more like a cost-cutting measure, as it failed to provide decent alternatives for all-inclusive guests. For instance, being charged for bottled water, while the only included option was dispensers with an unspecified water source, was unacceptable. Furthermore, the reusable plastic cups offered at the beach were not consistently available to all guests. Compounding these issues was the dismissive and often unprofessional attitude of several male bartenders, who made us feel like an inconvenience rather than valued guests. I have documented these concerns with photographs.
4
Kristina
4 Feb 2026
·
Stayed 4 nights
The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests.
The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests.
10
Luca
9 Aug 2024
·
Stayed 8 nights
Soggiorno molto piacevole e rilassante. Consiglio la forma all inclusive siccome c’è anche compresa la spiaggia, oltre che a pasti e beveraggio. Tutto lo staff dell’hotel è molto gentile e disponibile, infatti per qualsiasi problema o necessità erano pronti ad aiutare. Spiaggia, bar e ristorante devo dire che erano molto curati e il servizio era impeccabile!
Soggiorno molto piacevole e rilassante. Consiglio la forma all inclusive siccome c’è anche compresa la spiaggia, oltre che a pasti e beveraggio. Tutto lo staff dell’hotel è molto gentile e disponibile, infatti per qualsiasi problema o necessità erano pronti ad aiutare. Spiaggia, bar e ristorante devo dire che erano molto curati e il servizio era impeccabile!
10
Luciana
19 Oct 2025
·
Stayed 3 nights
Gostaria de deixar meu elogio ao funcionário Ali pela preocupação e disponibilidade em ajudar com as malas, com a segurança e explicar o funcionamento de tudo. Todos bem atenciosos e cordiais. Hotel lindo.
Gostaria de deixar meu elogio ao funcionário Ali pela preocupação e disponibilidade em ajudar com as malas, com a segurança e explicar o funcionamento de tudo. Todos bem atenciosos e cordiais. Hotel lindo.
6
Loai
8 Sept 2025
·
Stayed 2 nights
Called to confirm the booking at 11:00 am and was advised the room was ready, told them I'll be there for 2:00 pm to ensure I don't have to wait. When checking in I asked for a room where everything works unlike the previous stay at Movenpick, they laughed as said of course everything works, they made us wait half an hour in lobby and forgot to follow up. Finally when the room was ready we went in the room and maintanence advised the room was not ready due to leaking air conditioner and they were fixing it as there was leaky water. We waited another hour and once in the room, the safe didn't work as the a/c leak damaged it, the fridge didn't work well, and there was poop in the toilet. We told the manager he said ok I'll get you a new fridge, but it was already our second day and we just left it as it.
Called to confirm the booking at 11:00 am and was advised the room was ready, told them I'll be there for 2:00 pm to ensure I don't have to wait. When checking in I asked for a room where everything works unlike the previous stay at Movenpick, they laughed as said of course everything works, they made us wait half an hour in lobby and forgot to follow up. Finally when the room was ready we went in the room and maintanence advised the room was not ready due to leaking air conditioner and they were fixing it as there was leaky water. We waited another hour and once in the room, the safe didn't work as the a/c leak damaged it, the fridge didn't work well, and there was poop in the toilet. We told the manager he said ok I'll get you a new fridge, but it was already our second day and we just left it as it.
10
JAFAR
14 Jan 2026
·
Stayed 4 nights
Wonderful stay... Excellent team... Thank you to everyone... Manager Ghadeer... Receptionist Mazen... Transportation service Ali... We will always stay at this hotel
Wonderful stay... Excellent team... Thank you to everyone... Manager Ghadeer... Receptionist Mazen... Transportation service Ali... We will always stay at this hotel
10
Ghada
3 Sept 2025
·
Stayed 5 nights
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
10
Alisha
12 Nov 2024
·
Stayed 4 nights
The hotel is beautiful with amazing views! We would recommend this hotel for our family to stay there upon return One of the workers named Ali made our stay pleasant he is such a kind hearted and cheerful man
The hotel is beautiful with amazing views! We would recommend this hotel for our family to stay there upon return One of the workers named Ali made our stay pleasant he is such a kind hearted and cheerful man
4
kevin
6 Jun 2024
·
Stayed 7 nights
Reception Staff good at arrival and departure. Rude, arrogant,ignorant bar and waiting staff.Do not expect to be rudely dismissed with a wave of hand at any hotel.let alone an alleged 5* hotel. Food was very poor. Ist time ive seen Grey chicken. Not too keen on meat being served on the bone either. Mmmm leaving today with food poisoning and this is best bit. Definitely will not return nor recommend Novotel or sharm el sheikh tbh.As a much travelled british holidaymaker I do not expect to be waited on hand and foot, however, there was a clear distinction made between us and the other russian and middle eastern nationals staying at this hotel. Unacceptable and this place would maybe get 3* in arab Emirates or Europe/rest of world, in my opinion,.
Reception Staff good at arrival and departure. Rude, arrogant,ignorant bar and waiting staff.Do not expect to be rudely dismissed with a wave of hand at any hotel.let alone an alleged 5* hotel. Food was very poor. Ist time ive seen Grey chicken. Not too keen on meat being served on the bone either. Mmmm leaving today with food poisoning and this is best bit. Definitely will not return nor recommend Novotel or sharm el sheikh tbh.As a much travelled british holidaymaker I do not expect to be waited on hand and foot, however, there was a clear distinction made between us and the other russian and middle eastern nationals staying at this hotel. Unacceptable and this place would maybe get 3* in arab Emirates or Europe/rest of world, in my opinion,.
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AI-generated summary based on recent guest reviews
Location
Convenient for Naama Bay and seaside walks, with several reviews calling it walkable to attractions. The complex is split between Beach and Palms wings across a multi lane road, making access less direct for Palms guests.
Related guest reviews
10
Luis
3 Dec 2024
·
Stayed 2 nights
This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.
This hotel and its amenities are exactly as they appear in the pictures. It’s in a great location for long walks and is very kid-friendly, with lots of activities available.
8
Esin
6 Jul 2022
·
Stayed 7 nights
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
8
Soumaya
27 Jan 2022
·
Stayed 13 nights
It is great location. Walkable distance to great attractions. Internet is weak. Night time is loud.
It is great location. Walkable distance to great attractions. Internet is weak. Night time is loud.
4
walid
21 May 2024
·
Stayed 7 nights
Novotel Palms is a Scam. If you don't get a beach wing room, be ready to the fact that you will be placed in the Palms wing, which is really a different hotel, with a different reception across the street, thus much farther from the beach. Don't tell your taxi you're going to Novotel Sharm El-Sheikh, but that you're going to Novotel Palms ... even though it is portrayed here as if it was just a different section. I was very annoyed and am convinced that this is very dishonest and Novotel should correct it by clearly specifying that it is a different hotel where you have to cross a 6 way street to get to the other hotel with the beach.
Novotel Palms is a Scam. If you don't get a beach wing room, be ready to the fact that you will be placed in the Palms wing, which is really a different hotel, with a different reception across the street, thus much farther from the beach. Don't tell your taxi you're going to Novotel Sharm El-Sheikh, but that you're going to Novotel Palms ... even though it is portrayed here as if it was just a different section. I was very annoyed and am convinced that this is very dishonest and Novotel should correct it by clearly specifying that it is a different hotel where you have to cross a 6 way street to get to the other hotel with the beach.
10
Mauro Paolo
10 May 2025
·
Stayed 4 nights
Amazing location with a very kindful staff, they have done everything to create the perfect atmosphere for the holiday. I'll suggest to stay here
Amazing location with a very kindful staff, they have done everything to create the perfect atmosphere for the holiday. I'll suggest to stay here
8
talar
2 Apr 2025
·
Stayed 1 night
Palm wings odalarında konakladık. Sessiz sakin 2 katlı bungalowlardan oluşuyor. Beach ile olan fiyat farkının sadece denize uzaklığından kaynaklandığını düşündük. Çünkü rezervasyon yaparken aksi bahsedilmemişti. Ancak öğlen ve akşam yemek menüleri de oldukça farklı ve Palm kısmında kalıyorsanız Beach kısmında yemek yiyemiyorsunuz. Denizden çıkıp yolun karşısına geri gitmeniz gerekiyor. Denize gitmek için 4 şeritli yoldan karşıya geçiyorsunuz. Sorunsuz geçiş için herzaman bir görevli trafiği durdurup size eşlik ediyor. Gezilecek yerlere yürüme mesafesinde değil, mutlaka Taxi veya münübüse binmek lazım. Denizde 10larca farklı balık var ve mercanlar harika. Dalış turlarına gitmenize gerek kalmayacak kadar çeşitlilik var. AMA yemek kısmı büyük sıkıntı. Menüdeki tüm yiyecekler mısır damak tadına göre hazırlanmış. Her şeyde ağır bir baharat tadı ve kokusu var. Biz aç kaldık. Türk turisti kazanmak için yemek lezzetlerini geliştirmeleri lazım. Tuvaletlerde de sıkıntı var. Sifonlarda vakum gücü yok. Sürekli kova ile su dökmek zorunda kaldık. Durumu da resepsiyona bildirdik ama nafile.
Palm wings odalarında konakladık. Sessiz sakin 2 katlı bungalowlardan oluşuyor. Beach ile olan fiyat farkının sadece denize uzaklığından kaynaklandığını düşündük. Çünkü rezervasyon yaparken aksi bahsedilmemişti. Ancak öğlen ve akşam yemek menüleri de oldukça farklı ve Palm kısmında kalıyorsanız Beach kısmında yemek yiyemiyorsunuz. Denizden çıkıp yolun karşısına geri gitmeniz gerekiyor. Denize gitmek için 4 şeritli yoldan karşıya geçiyorsunuz. Sorunsuz geçiş için herzaman bir görevli trafiği durdurup size eşlik ediyor. Gezilecek yerlere yürüme mesafesinde değil, mutlaka Taxi veya münübüse binmek lazım. Denizde 10larca farklı balık var ve mercanlar harika. Dalış turlarına gitmenize gerek kalmayacak kadar çeşitlilik var. AMA yemek kısmı büyük sıkıntı. Menüdeki tüm yiyecekler mısır damak tadına göre hazırlanmış. Her şeyde ağır bir baharat tadı ve kokusu var. Biz aç kaldık. Türk turisti kazanmak için yemek lezzetlerini geliştirmeleri lazım. Tuvaletlerde de sıkıntı var. Sifonlarda vakum gücü yok. Sürekli kova ile su dökmek zorunda kaldık. Durumu da resepsiyona bildirdik ama nafile.
6
Metin
21 May 2025
·
Stayed 3 nights
ORTALAMA BİR OTEL İÇECEKLER VE YEMEK VASAT KONUM İYİ
ORTALAMA BİR OTEL İÇECEKLER VE YEMEK VASAT KONUM İYİ
10
Ghada
3 Sept 2025
·
Stayed 5 nights
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
Met and exceeded our expectations. friendly, helpful, very responsive staff. Amazing facilities very well maintained, clean, and top notch amenities. Location near Nama bay 15in walk to a strip bursting with activities and entertainment. On site booking of activities was a big plus. We had a great time
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AI-generated summary based on recent guest reviews
Dining
Food quality and variety are frequently described as average or poor, including limited breakfast and disappointing buffet and drinks. There are recurring complaints about bottled water charges and high prices, though a few reviews found the food good.
Related guest reviews
2
Hossam
4 Aug 2025
·
Stayed 3 nights
The room space was good, but the service was poor. The air conditioner was leaking a lot of water into the room. The services targeted a specific category of guests. The restaurant lacked variety, and the juices weren't good! We booked two rooms for a family, but upon arrival, we were given rooms far apart from each other! It was a bad experience.
The room space was good, but the service was poor. The air conditioner was leaking a lot of water into the room. The services targeted a specific category of guests. The restaurant lacked variety, and the juices weren't good! We booked two rooms for a family, but upon arrival, we were given rooms far apart from each other! It was a bad experience.
2
raouf
4 Jul 2022
·
Stayed 4 nights
Never had a horrible experience like this before. 1. I bought an all inclusive rate the receptionist told me alcohol is not included unless I pay more. The receptionist tried to make me pay more saying i made a mistake in the booking. 2. The staff doesn’t speak any language not English not Russian not anything, my son who only speaks english had a hard time getting ‘water’ from the bar because the bartender doesn’t know what the word ‘water’ means. 3. Cheap food not open buffet, no variety. & borderline rude restaurant staff. 4. If you buy the all inclusive you have to cross the street to get to the restaurant where lunch & dinner are. If you do NOT buy the all inclusive rate, you will have the restaurants right in the same building. 5. I stayed in 3 stars hotels & resorts & got better service & amenities than this ‘5 star’ hotel. 6. Management & staff are a bigger problem than the old facilities of this hotel. 7. On the way to get to the restaurant staff cut tree branches & put it in your way or the path will be full of mud from watering the plants no common sense. I do not recommend staying there. I thought Accor hotels may have better standards than the rest but my stay there will have me stay away from this chain all together.
Never had a horrible experience like this before. 1. I bought an all inclusive rate the receptionist told me alcohol is not included unless I pay more. The receptionist tried to make me pay more saying i made a mistake in the booking. 2. The staff doesn’t speak any language not English not Russian not anything, my son who only speaks english had a hard time getting ‘water’ from the bar because the bartender doesn’t know what the word ‘water’ means. 3. Cheap food not open buffet, no variety. & borderline rude restaurant staff. 4. If you buy the all inclusive you have to cross the street to get to the restaurant where lunch & dinner are. If you do NOT buy the all inclusive rate, you will have the restaurants right in the same building. 5. I stayed in 3 stars hotels & resorts & got better service & amenities than this ‘5 star’ hotel. 6. Management & staff are a bigger problem than the old facilities of this hotel. 7. On the way to get to the restaurant staff cut tree branches & put it in your way or the path will be full of mud from watering the plants no common sense. I do not recommend staying there. I thought Accor hotels may have better standards than the rest but my stay there will have me stay away from this chain all together.
6
SAMIR
7 Nov 2025
·
Stayed 4 nights
My experience with the hotel booked through Expedia fell significantly short of the standards expected from a five-star establishment. From the onset, there was a palpable sense that Expedia guests were treated as a lower priority, receiving what felt like leftover room allocations and being subject to discriminatory treatment compared to other guests. This second-class experience extended to the dining. The quality and selection of the open buffet were not commensurate with a five-star rating. Furthermore, the service at reception was consistently impersonal, with staff who rarely offered a smile or a welcoming demeanor. While I understand the environmental importance of a no-plastic policy, its implementation at this hotel significantly detracted from the guest experience. The policy felt less like an ecological effort and more like a cost-cutting measure, as it failed to provide decent alternatives for all-inclusive guests. For instance, being charged for bottled water, while the only included option was dispensers with an unspecified water source, was unacceptable. Furthermore, the reusable plastic cups offered at the beach were not consistently available to all guests. Compounding these issues was the dismissive and often unprofessional attitude of several male bartenders, who made us feel like an inconvenience rather than valued guests. I have documented these concerns with photographs.
My experience with the hotel booked through Expedia fell significantly short of the standards expected from a five-star establishment. From the onset, there was a palpable sense that Expedia guests were treated as a lower priority, receiving what felt like leftover room allocations and being subject to discriminatory treatment compared to other guests. This second-class experience extended to the dining. The quality and selection of the open buffet were not commensurate with a five-star rating. Furthermore, the service at reception was consistently impersonal, with staff who rarely offered a smile or a welcoming demeanor. While I understand the environmental importance of a no-plastic policy, its implementation at this hotel significantly detracted from the guest experience. The policy felt less like an ecological effort and more like a cost-cutting measure, as it failed to provide decent alternatives for all-inclusive guests. For instance, being charged for bottled water, while the only included option was dispensers with an unspecified water source, was unacceptable. Furthermore, the reusable plastic cups offered at the beach were not consistently available to all guests. Compounding these issues was the dismissive and often unprofessional attitude of several male bartenders, who made us feel like an inconvenience rather than valued guests. I have documented these concerns with photographs.
4
Kristina
4 Feb 2026
·
Stayed 4 nights
The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests.
The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests.
8
Sara romina
2 Feb 2025
·
Stayed 8 nights
Villaggio molto carino, cibo molto buono. Abbiamo avuto un problema con la camera e ci hanno fatto un upgrade. Personale molto gentile
Villaggio molto carino, cibo molto buono. Abbiamo avuto un problema con la camera e ci hanno fatto un upgrade. Personale molto gentile
10
Luca
9 Aug 2024
·
Stayed 8 nights
Soggiorno molto piacevole e rilassante. Consiglio la forma all inclusive siccome c’è anche compresa la spiaggia, oltre che a pasti e beveraggio. Tutto lo staff dell’hotel è molto gentile e disponibile, infatti per qualsiasi problema o necessità erano pronti ad aiutare. Spiaggia, bar e ristorante devo dire che erano molto curati e il servizio era impeccabile!
Soggiorno molto piacevole e rilassante. Consiglio la forma all inclusive siccome c’è anche compresa la spiaggia, oltre che a pasti e beveraggio. Tutto lo staff dell’hotel è molto gentile e disponibile, infatti per qualsiasi problema o necessità erano pronti ad aiutare. Spiaggia, bar e ristorante devo dire che erano molto curati e il servizio era impeccabile!
10
Agostino
27 May 2022
·
Stayed 7 nights
Molto curata e tanto verde. Silenzioso.il ristorante potrebbe migliorare e variare il menù.
Molto curata e tanto verde. Silenzioso.il ristorante potrebbe migliorare e variare il menù.
8
Hasnaa
21 Oct 2024
·
Stayed 5 nights
It was good, food on the other hand didn’t meet expectations
It was good, food on the other hand didn’t meet expectations
6
Metin
21 May 2025
·
Stayed 3 nights
ORTALAMA BİR OTEL İÇECEKLER VE YEMEK VASAT KONUM İYİ
ORTALAMA BİR OTEL İÇECEKLER VE YEMEK VASAT KONUM İYİ
4
Moufida
20 Jun 2022
·
Stayed 10 nights
I liked the beach ,i did not like the restriction when you enter and when to leave the beach ,i did not like the sales peoples too many of them you can not relax ,i did not like the foid they can not provide a simple thing white normal bread for a 5* you have to asked for things should be there anyway . I would not class this hotel as 5* i have been to a less * who provided better services .never again
I liked the beach ,i did not like the restriction when you enter and when to leave the beach ,i did not like the sales peoples too many of them you can not relax ,i did not like the foid they can not provide a simple thing white normal bread for a 5* you have to asked for things should be there anyway . I would not class this hotel as 5* i have been to a less * who provided better services .never again
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AI-generated summary based on recent guest reviews
10
Khaled
30 May 2026
·
Stayed 2 nights
Clean room great staff wonderful place
Clean room great staff wonderful place
10
elamin
13 May 2026
·
Stayed 6 nights
I like it and my family like it very close to the beach
I like it and my family like it very close to the beach
10
Jessica
6 May 2026
·
Stayed 6 nights
Great place. We booked a pool room on the beach side (as opposed to palm) and really enjoyed our stay. My first all inclusive, made it easy for food and drink, but could still wander up the promenade to choose something else in town if we wanted. If I came back to Sharm, I'd choose Novotel again... great pool(s) as you could also use Palm side, entertainment, food and drink and most of all, beach location!
Great place. We booked a pool room on the beach side (as opposed to palm) and really enjoyed our stay. My first all inclusive, made it easy for food and drink, but could still wander up the promenade to choose something else in town if we wanted. If I came back to Sharm, I'd choose Novotel again... great pool(s) as you could also use Palm side, entertainment, food and drink and most of all, beach location!
8
Fatma
1 May 2026
·
Stayed 3 nights
The room and the food was ok The staff were very friendly
The room and the food was ok The staff were very friendly
8
Vanessa
17 Apr 2026
·
Stayed 5 nights
The hotel facilities and pool were great, but the true highlight was the beach and its vibrant coral reef, teeming with diverse marine life. Our room on the beach side was both clean and comfortable. While the service was adequate, there is room for improvement, specifically regarding cleanliness in the buffet area, where tables were often sticky. The food was the biggest disappointment; the selection lacked variety and often felt like repurposed leftovers. However, given that food quality seems to be a broader challenge in Egypt, I wouldn’t want to rate the hotel solely on that experience.
The hotel facilities and pool were great, but the true highlight was the beach and its vibrant coral reef, teeming with diverse marine life. Our room on the beach side was both clean and comfortable. While the service was adequate, there is room for improvement, specifically regarding cleanliness in the buffet area, where tables were often sticky. The food was the biggest disappointment; the selection lacked variety and often felt like repurposed leftovers. However, given that food quality seems to be a broader challenge in Egypt, I wouldn’t want to rate the hotel solely on that experience.
FAQs about Hotel Novotel Sharm El-Sheikh
Is parking available at the hotel?
Limited parking is available on-site, but height restrictions apply. Reservations are not mentioned as required.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 10 for adults and USD 5 for children.
Does the hotel allow pets?
No pets or service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available for a fee of USD 10 per person (one-way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the hotel in relation to key landmarks?
The hotel is centrally located in Sharm El Sheikh, just a 2-minute drive from Naama Bay and 11 minutes from SOHO Square. It is 0.8 miles from Naama Bay Beach and 4.2 miles from Shark's Bay.
Does the hotel have a swimming pool?
Yes, the hotel features multiple swimming pools, including 4 outdoor pools, one of which is heated. Specific operational hours are not provided.
What are the policies for guests staying with children?
Children 11 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 50 per night, and advance request or confirmation is required for availability.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Sharm El Sheikh trip?
What do room rates typically cost at Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh?
Over the next 60–90 days, room rates at Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh typically average around US$148 a night for two guests, ranging from US$100 to US$265 on peak dates.
When is the quietest time to visit Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh?
Demand at Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh drops sharply after July; August is the busiest month while April is the quietest time to visit, offering the most availability and fewer crowds.
Which month has the lowest rates at Hotel Novotel Sharm El-Sheikh?
June is the cheapest month to stay at Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh, averaging US$121 a night; November is the priciest month at US$200. June’s lower rates come despite April being the quietest month for crowds.
What kind of location and attractions surround Hotel Novotel Sharm El-Sheikh?
Set in South Sinai Governorate, Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh is moments from Naama Bay Beach, Pedestrian Road Naama Bay and the Red Sea, making it well suited to couples and families seeking beach, spa and water-sport activities.
How do prices at Hotel Novotel Sharm El-Sheikh compare with other hotels in Sharm El Sheikh?
Cheaper than 11 of 18 comparable hotels nearby, Hotel Novotel Sharm El-Sheikh posts a typical median of US$153 a night versus about US$160 for peers in Sharm El Sheikh.
How does the nightly price at Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh compare to recent weeks?
The current price at Hotel Novotel Sharm El-Sheikh in Sharm El Sheikh is US$208 per night for 2 guests, which is high for this hotel: about 55% above its US$135 average over the last 60 days. Most nights over that period fell between US$104 and US$241.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-07: 189.24617904785157USD
- 2026-09-08: 285.7835958204346USD
- 2026-09-09: 210.96791901791383USD
- 2026-09-10: 206.6498812288513USD
- 2026-09-11: 212.90023099612426USD
- 2026-09-12: 180.87285079083253USD
- 2026-09-13: NO DATA
- 2026-09-14: 208.25454832635498USD
- 2026-09-15: 190.97546223001098USD
- 2026-09-16: 217.28304218984985USD
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: 164.84184107437133USD
- 2026-09-20: 190.97546223001098USD
- 2026-09-21: 169.03989198431395USD
- 2026-09-22: 169.03989198431395USD
- 2026-09-23: 221.3614254762268USD
- 2026-09-24: 247.18662803009033USD
- 2026-09-25: 169.03989198431395USD
- 2026-09-26: 169.03989198431395USD
- 2026-09-27: 169.03989198431395USD
- 2026-09-28: 169.03989198431395USD
- 2026-09-29: 176.12944044863892USD
- 2026-09-30: 169.03989198431395USD
- 2026-10-01: 164.70466760458373USD
- 2026-10-02: 154.13358411245727USD
- 2026-10-03: 158.08289947283936USD
- 2026-10-04: 158.08289947283936USD
- 2026-10-05: 164.70466760458373USD
- 2026-10-06: 158.08289947283936USD
- 2026-10-07: 164.70466760458373USD
- 2026-10-08: 158.08289947283936USD
- 2026-10-09: 158.08289947283936USD
- 2026-10-10: 194.2679624968872USD
- 2026-10-11: 158.08289947283936USD
- 2026-10-12: 164.70466760458373USD
- 2026-10-13: 164.5713429378662USD
- 2026-10-14: 202.12732478448487USD
- 2026-10-15: 182.8255419152527USD
- 2026-10-16: NO DATA
- 2026-10-17: 158.08289947283936USD
- 2026-10-18: 164.70466760458373USD
- 2026-10-19: 179.39237410391235USD
- 2026-10-20: 158.08289947283936USD
- 2026-10-21: 198.3377081468811USD
- 2026-10-22: 182.81200902703858USD
- 2026-10-23: 182.8363788676758USD
- 2026-10-24: 182.8065639461975USD
- 2026-10-25: 174.5237801116333USD
- 2026-10-26: 176.37748427783202USD
- 2026-10-27: 198.3377081468811USD
- 2026-10-28: 164.70466760458373USD
- 2026-10-29: 182.81516610974123USD
- 2026-10-30: 158.08289947283936USD
- 2026-10-31: 158.08289947283936USD
- 2026-11-01: 158.08289947283936USD
- 2026-11-02: 154.13358411245727USD
- 2026-11-03: 182.8255419152527USD
- 2026-11-04: 182.8363788676758USD
- 2026-11-05: 161.3362022522278USD
- 2026-11-06: 158.08289947283936USD
- 2026-11-07: 194.2679624968872USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children
- Airport shuttle fee: USD 10 per person (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Kids club
Poolside bar
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Activities
Swimming pool
Private beach
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Windsurfing
Cycling
Karaoke
Horse riding
Playground
Canoeing
Hiking
Child pool
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Airport shuttle
Internet
Free wi-fi