Patricia self-check-in Apartments & Spa Access at Alpen Resort
$209
/ night
Avg. for September
Prices for Patricia self-check-in Apartments & Spa Access at Alpen Resort
Select dates to see prices and availability
$209
/ night
Avg. for September
Monthly average prices
Nightly prices at Patricia self-check-in Apartments & Spa Access at Alpen Resort average $187 in November, the cheapest month, and $514 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $385 |
| February | $422 |
| March | $367 |
| April | $259 |
| May | $233 |
| June | $274 |
| July | $257 |
| August | $278 |
| September | $209 |
| October | $208 |
| November | $187 |
| December | $514 |
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F
M
A
M
J
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Sep · $209
S
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D
Most expensive: December (~$514)
Cheapest: November (~$187)
About this property
Residence Patricia provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The serviced apartment offers reception amenities i...
Location
Located in Zermatt, Patricia self-check-in Apartments & Spa Access at Alpen Resort is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing.
Parking
Non-Smoking Rooms
Valet Parking
Safe-Deposit Box
Garden
Cycling
Room options
11
Three-Bedroom Apartment with Mountain View
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
1 Sofa Bed
Sleeps 7
1076 ft²
Mountain ViewBalconyHeatingKitchenSafety Deposit Box
10
Two-Bedroom Apartment with Balcony
Room details
2 Twin Beds
2 Twin Beds
1 Sofa Bed
Sleeps 5
753 ft²
Mountain ViewBalconyHeatingKitchenSafety Deposit Box
4
Superior Studio
Room details
2 Twin Beds
Sleeps 3
269 ft²
BalconyHeatingKitchenSafety Deposit Box
11
Apartment with Mattherhorn View
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
538 ft²
Mountain ViewBalconyHeatingKitchenSafety Deposit Box
5
Three-Bedroom Penthouse with Matterhorn View
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
1 Sofa Bed
Sleeps 7
1076 ft²
Mountain ViewBalconyHeatingKitchenSafety Deposit BoxFireplace
7
One-Bedroom Apartment with Balcony
Room details
2 Twin Beds
1 Sofa Bed
Sleeps 3
484 ft²
Mountain ViewBalconyHeatingKitchenSafety Deposit Box
5
Standard Studio
Room details
2 Twin Beds
Sleeps 2
215 ft²
BalconyHeatingKitchenetteSafety Deposit Box
Guest reviews of Patricia self-check-in Apartments & Spa Access at Alpen Resort
8.3
Very good
Based on 1,224 verified reviews
Who stays here?
Couple
43%
Family
34%
Group
17%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Apartments Patricia draws praise for its spacious, well-equipped apartments and frequent Matterhorn views, alongside generally clean, good-value stays within a 10–15 minute walk of Zermatt’s station and supermarkets, though experiences vary depending on room and expectations.
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What guests think
Apartments Patricia draws praise for its spacious, well-equipped apartments and frequent Matterhorn views, alongside generally clean, good-value stays within a 10–15 minute walk of Zermatt’s station and supermarkets, though experiences vary depending on room and expectations.
Several reviews note self check in with little on site support, occasional malfunctions, and strict 4 p.m. access, with some guests needing help from the partner Alpen Resort. Use of the partner spa and pool is generally possible for an extra charge, and inclusions or fees have caused confusion. Guests also mentioned uneven cleanliness and maintenance, plus occasional daytime noise from construction or the nearby helipad. Overall, expect a self-catered stay with good value and limited on-site services.
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AI-generated summary based on recent guest reviews
Facilities
On-site facilities are limited; guests can usually access the partner Alpen Resort spa and pool for a fee, though some reported confusion or unexpected charges. A ski room is available and luggage storage is handled at the sister hotel.
Related guest reviews
6
Jami
Mar 29, 2023
·
Stayed 5 nights
Nice open space. Need some additional items for the kitchen for cooking and we had difficulty with coffee. The staff was prompt and helpful. The main reason we booked this location was access to the pool which was listed as included but when we checked in it was extra. This was misrepresented and we were told we would need to pay anyway.
Nice open space. Need some additional items for the kitchen for cooking and we had difficulty with coffee. The staff was prompt and helpful. The main reason we booked this location was access to the pool which was listed as included but when we checked in it was extra. This was misrepresented and we were told we would need to pay anyway.
8
patrick
Jun 15, 2022
·
Stayed 1 night
Frais caché pour la piscine. Il faut très bien lire les conditions de l’hôtel. Très décevant.. Lit très confortable. Très belle sur le Cervin
Frais caché pour la piscine. Il faut très bien lire les conditions de l’hôtel. Très décevant.. Lit très confortable. Très belle sur le Cervin
8
Claire
Dec 10, 2021
·
Stayed 2 nights
Personnel très accueillant, très beau SPA
Personnel très accueillant, très beau SPA
8
Rishi
Sep 27, 2022
·
Stayed 2 nights
Für Zermatt hatten wir ein sehr schönes und grosses Zimmer mit Blick auf das Matterhorn. Das Bad mit der integrierten Dusche ist dann eher klein und nicht ganz optimal aufgeteilt, so dass relativ viel Wasser auf den Boden gelangt. Leider ist der sehr schöne Wellness und Spa Bereich nicht im Zimmerpreis inklusive und wird bei Benützung mit einem Sondertarif berechnet
Für Zermatt hatten wir ein sehr schönes und grosses Zimmer mit Blick auf das Matterhorn. Das Bad mit der integrierten Dusche ist dann eher klein und nicht ganz optimal aufgeteilt, so dass relativ viel Wasser auf den Boden gelangt. Leider ist der sehr schöne Wellness und Spa Bereich nicht im Zimmerpreis inklusive und wird bei Benützung mit einem Sondertarif berechnet
8
KONATSU
Jun 27, 2022
·
Stayed 2 nights
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
10
Richard
Mar 20, 2023
·
Stayed 2 nights
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
4
HuiChou
Aug 3, 2025
·
Stayed 6 nights
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
8
Deryk
Dec 25, 2023
·
Stayed 2 nights
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
4
SEOHEE
Feb 19, 2026
·
Stayed 2 nights
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Sandrah
May 16, 2025
·
Stayed 2 nights
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: many found apartments clean, but others reported odors, pests, or surfaces not deeply cleaned, plus occasional maintenance issues affecting bathrooms or appliances.
Related guest reviews
10
Chellan
Sep 21, 2025
·
Stayed 1 night
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
10
Tracey
Jul 12, 2025
·
Stayed 2 nights
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
10
William
Nov 7, 2025
·
Stayed 1 night
Comfort, Clean, Modern, Location, Staff
Comfort, Clean, Modern, Location, Staff
8
KONATSU
Jun 27, 2022
·
Stayed 2 nights
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
10
Ron
May 27, 2025
·
Stayed 4 nights
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
6
Carlos
Feb 11, 2023
·
Stayed 5 nights
El departamento estaba un poco sucio, como si se hubiera limpiado rápidamente y no a profundidad. (Suciedad en baños y pisos). Muy incómodo para dormir, la calefacción no funciona bien. la cama tiene plástico y se suda mucho, o tienes frío o mucho calor. Deberían mejorar urgentemente en sus colchones y calidad de blancos. La ubicación hay que caminar un poco si vas a pie, o hay parada bus muy cerca. Nosotros caminamos a la central de tren y estuvo ok
El departamento estaba un poco sucio, como si se hubiera limpiado rápidamente y no a profundidad. (Suciedad en baños y pisos). Muy incómodo para dormir, la calefacción no funciona bien. la cama tiene plástico y se suda mucho, o tienes frío o mucho calor. Deberían mejorar urgentemente en sus colchones y calidad de blancos. La ubicación hay que caminar un poco si vas a pie, o hay parada bus muy cerca. Nosotros caminamos a la central de tren y estuvo ok
4
HuiChou
Aug 3, 2025
·
Stayed 6 nights
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
4
SEOHEE
Feb 19, 2026
·
Stayed 2 nights
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Craig
Apr 8, 2025
·
Stayed 2 nights
Wonderful place, so spacious, so clean
Wonderful place, so spacious, so clean
10
Sandrah
May 16, 2025
·
Stayed 2 nights
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are generally spacious and modern with well-equipped kitchens and balconies, many offering Matterhorn views. Some guests mentioned smaller layouts or compact bathrooms, fluctuating shower temperatures, or occasional daytime noise from construction and the nearby helipad.
Related guest reviews
10
tai
Aug 18, 2023
·
Stayed 2 nights
房間很舒適，也很清潔，可以看到Matterhorn ，唯洗手間門比較難關上，如果洗手間內有掛衣服的勾子會更方便
房間很舒適，也很清潔，可以看到Matterhorn ，唯洗手間門比較難關上，如果洗手間內有掛衣服的勾子會更方便
10
Stephanie
Oct 2, 2022
·
Stayed 3 nights
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
10
ALEXANDRE SANTOS
Aug 4, 2023
·
Stayed 2 nights
Foi muito boa a estadia. A vista do Materhorn desde a sacada é indescritível. Única sugestão de melhoria é o chuveiro, que alterna entre água quente e fria várias vezes durante o banho, mas administrável.
Foi muito boa a estadia. A vista do Materhorn desde a sacada é indescritível. Única sugestão de melhoria é o chuveiro, que alterna entre água quente e fria várias vezes durante o banho, mas administrável.
10
Chellan
Sep 21, 2025
·
Stayed 1 night
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
10
Neil
Apr 26, 2025
·
Stayed 1 night
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
10
Steve
Jun 14, 2025
·
Stayed 3 nights
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
10
Ron
May 27, 2025
·
Stayed 4 nights
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
8
Siu Mun Tracy
Oct 16, 2023
·
Stayed 2 nights
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
8
Diane
Oct 14, 2022
·
Stayed 3 nights
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
10
Michele
Oct 14, 2023
·
Stayed 2 nights
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
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AI-generated summary based on recent guest reviews
Service
Staff at the partner Alpen Resort are frequently described as friendly and helpful, resolving issues and assisting during disruptions. However, the property relies on self check in with limited on-site support, and guests reported check-in malfunctions, strict timing, and uneven responsiveness to maintenance requests.
Related guest reviews
10
Chih Min
Jul 2, 2025
·
Stayed 2 nights
房間寬敞舒適, 服務人員態度極佳. 陽台和院子很舒服, 從陽台還可以看到馬特洪峰. 若能對入住程序事先用附圖片的mail解釋清楚, 就可以避免我們入住時往返公寓和酒店櫃台間的混亂.
房間寬敞舒適, 服務人員態度極佳. 陽台和院子很舒服, 從陽台還可以看到馬特洪峰. 若能對入住程序事先用附圖片的mail解釋清楚, 就可以避免我們入住時往返公寓和酒店櫃台間的混亂.
10
Stephanie
Oct 2, 2022
·
Stayed 3 nights
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
6
Vivek
May 13, 2022
·
Stayed 2 nights
It was a totally human less experience, not even a phone in the room to reach out to any one, Any issues you have you had to go down stairs, pick up the common phone and talk to someone...... The rooms were smaller than what gets shown on the net. Access was difficult especially with large baggage, the views form the room were not that great either.
It was a totally human less experience, not even a phone in the room to reach out to any one, Any issues you have you had to go down stairs, pick up the common phone and talk to someone...... The rooms were smaller than what gets shown on the net. Access was difficult especially with large baggage, the views form the room were not that great either.
10
Gordon
Jul 22, 2024
·
Stayed 2 nights
Really nice place to stay! Large space to relax and a balcony as well to enjoy views of the mountains. On the outer edge of Zermatt, but worth it being in Zermatt and an easy 10 minute walk at most with/without luggage from the train station. The reception was very kind. It is a bit confusing at first trying to check in since it's not clearly stated that you should try to check-in at their partner hotel - Hotel Alpen Resort & Spa - which is down the street. The kitchen has lots of supplies including plates, utensils, cookware, dish soap, etc. Note that there is a decent extra charge for house keeping so perfect for shorter stays, but you may want to plan ahead if you're staying longer. Overall though, it is clean, comfortable, and a wonderful place to enjoy the beauty of Zermatt.
Really nice place to stay! Large space to relax and a balcony as well to enjoy views of the mountains. On the outer edge of Zermatt, but worth it being in Zermatt and an easy 10 minute walk at most with/without luggage from the train station. The reception was very kind. It is a bit confusing at first trying to check in since it's not clearly stated that you should try to check-in at their partner hotel - Hotel Alpen Resort & Spa - which is down the street. The kitchen has lots of supplies including plates, utensils, cookware, dish soap, etc. Note that there is a decent extra charge for house keeping so perfect for shorter stays, but you may want to plan ahead if you're staying longer. Overall though, it is clean, comfortable, and a wonderful place to enjoy the beauty of Zermatt.
4
HuiChou
Aug 3, 2025
·
Stayed 6 nights
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
4
William
Jan 2, 2025
·
Stayed 5 nights
The self check in did not work, we tried multiple times with multiple credit cards. We had to stand around and wait for someone to come from a nearby hotel.
The self check in did not work, we tried multiple times with multiple credit cards. We had to stand around and wait for someone to come from a nearby hotel.
10
Jeongae
Jun 1, 2025
·
Stayed 1 night
마테호른뷰이고 방이넓고좋아요 4시이후에셀프체크인하세요 4시5분전에셀프체크인기계로현지세결제했는데 무효가돼서 4시넘어다시결제했어요이것만잘하면최고의방이었어요
마테호른뷰이고 방이넓고좋아요 4시이후에셀프체크인하세요 4시5분전에셀프체크인기계로현지세결제했는데 무효가돼서 4시넘어다시결제했어요이것만잘하면최고의방이었어요
10
Bhawana
Dec 30, 2023
·
Stayed 2 nights
Great stay except no service included
Great stay except no service included
4
SEOHEE
Feb 19, 2026
·
Stayed 2 nights
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Sandrah
May 16, 2025
·
Stayed 2 nights
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
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AI-generated summary based on recent guest reviews
Location
On the edge of town but walkable—about 10–15 minutes to the station—with a nearby bus or skibus and supermarkets close. Winter luggage hauling and an uneven uphill approach can be challenging; the area is generally quiet with wide views.
Related guest reviews
8
Vivien
May 2, 2024
·
Stayed 2 nights
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
10
Chellan
Sep 21, 2025
·
Stayed 1 night
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
6
Muneo
Apr 23, 2024
·
Stayed 3 nights
コストパフォーマンスが非常に高いホテルです。ツェルマット地区の無料バスサービスを使えば、駅から離れている点も問題無くなります。
コストパフォーマンスが非常に高いホテルです。ツェルマット地区の無料バスサービスを使えば、駅から離れている点も問題無くなります。
6
Muneo
Apr 24, 2024
·
Stayed 1 night
コストパフォーマンスが良いホテルです。近くにスーパーがあり、食費が抑えられます。駅から若干距離がありますが、村内無料循環バスを使えます。
コストパフォーマンスが良いホテルです。近くにスーパーがあり、食費が抑えられます。駅から若干距離がありますが、村内無料循環バスを使えます。
10
Ron
May 27, 2025
·
Stayed 4 nights
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
10
Luc
Dec 21, 2021
·
Stayed 2 nights
Cette hotel se trouve proche du centre et a 10 min de la gare … tres tranquille et le bus pour emmener jusqu’au remontée mecanique est a 2 min pied ..! Top
Cette hotel se trouve proche du centre et a 10 min de la gare … tres tranquille et le bus pour emmener jusqu’au remontée mecanique est a 2 min pied ..! Top
8
Erika
Feb 13, 2026
·
Stayed 2 nights
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
10
CHAOCHEN
Jan 21, 2023
·
Stayed 2 nights
走路10分鐘內，很安靜很寬敞，可以看到馬特宏峰，
走路10分鐘內，很安靜很寬敞，可以看到馬特宏峰，
4
SEOHEE
Feb 19, 2026
·
Stayed 2 nights
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Rune
Feb 19, 2026
·
Stayed 7 nights
Dejlig stor og ren lejlighed. Meget for pengene i Zermatt. Gå afstand til lift og lige ved skibus.
Dejlig stor og ren lejlighed. Meget for pengene i Zermatt. Gå afstand til lift og lige ved skibus.
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AI-generated summary based on recent guest reviews
Dining
Primarily self catering: kitchens are well equipped for cooking and supermarkets are nearby. There is little feedback on on-site dining; during a power outage, the partner Alpen Resort provided breakfast for guests.
Related guest reviews
10
Steve
Jun 14, 2025
·
Stayed 3 nights
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
8
Shitong
Oct 27, 2024
·
Stayed 1 night
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
10
Richard
Mar 20, 2023
·
Stayed 2 nights
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
10
Ron
May 27, 2025
·
Stayed 4 nights
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
10
Katherine
May 30, 2022
·
Stayed 3 nights
We enjoyed our stay here in the shoulder season in Zermatt. The apartment is a ski condo located at the end of town, a bit away from the center. The town is so small the location isn’t a real problem. And in exchange, we got a fabulous view of the Matterhorn from a large wraparound balcony. We prepared breakfasts and a dinner there, which saved us some money in pricey Zermatt. There is a good grocery store nearby to help keep your costs down. A sleeper sofa makes this place good for small families.
We enjoyed our stay here in the shoulder season in Zermatt. The apartment is a ski condo located at the end of town, a bit away from the center. The town is so small the location isn’t a real problem. And in exchange, we got a fabulous view of the Matterhorn from a large wraparound balcony. We prepared breakfasts and a dinner there, which saved us some money in pricey Zermatt. There is a good grocery store nearby to help keep your costs down. A sleeper sofa makes this place good for small families.
8
Deryk
Dec 25, 2023
·
Stayed 2 nights
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
8
Erika
Feb 13, 2026
·
Stayed 2 nights
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
8
Diane
Oct 14, 2022
·
Stayed 3 nights
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
10
Sandrah
May 16, 2025
·
Stayed 2 nights
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
10
Michele
Oct 14, 2023
·
Stayed 2 nights
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
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AI-generated summary based on recent guest reviews
10
McKenna Lynn
3 weeks ago
·
Stayed 2 nights
This was the best hotel we visited during our trip. The room was well maintained and completely clean. We had a kitchenette which was fully stocked with cooking utensils and appliances like a nespresso machine and toaster. There was no microwave however. The outside terrace had a perfect view of the tip of Matterhorn which made it easy to wake up and enjoy the sunrise on the mountain. I would definitely stay again.
This was the best hotel we visited during our trip. The room was well maintained and completely clean. We had a kitchenette which was fully stocked with cooking utensils and appliances like a nespresso machine and toaster. There was no microwave however. The outside terrace had a perfect view of the tip of Matterhorn which made it easy to wake up and enjoy the sunrise on the mountain. I would definitely stay again.
8
Angela
Jun 22, 2026
·
Stayed 3 nights
A very quiet and roomy place to stay. Good for cooking our own meals and looking at the Matterhorn from our own living room. Would recommend this place to friends.
A very quiet and roomy place to stay. Good for cooking our own meals and looking at the Matterhorn from our own living room. Would recommend this place to friends.
6
Charles
Jun 6, 2026
·
Stayed 1 night
Before checking in, sent request asking could we easily get to their location. Sent a form letter saying $30 CF each way. Free bus at bahnhof stops directly across the street....2nd stop....3-4 minutes. So Honest=1
Before checking in, sent request asking could we easily get to their location. Sent a form letter saying $30 CF each way. Free bus at bahnhof stops directly across the street....2nd stop....3-4 minutes. So Honest=1
8
Yung Hang Ivan
Jun 3, 2026
·
Stayed 2 nights
Good kitchen utensil for cooking
Good kitchen utensil for cooking
10
Shealyn
May 28, 2026
·
Stayed 1 night
Awesome stay!
Awesome stay!
FAQs about Patricia self-check-in Apartments & Spa Access at Alpen Resort
Is parking available at the property?
Parking is available at the property, but it is limited. Valet parking is offered, and there is an electric car charging station on-site. No reservation is required.
Is breakfast offered at the property?
Yes, breakfast is available on the premises. The specific type of breakfast and serving hours are not detailed.
Does the property allow pets?
Only dogs are allowed at the property. Service animals are not permitted. There is a pet fee of CHF 18 per pet, per night.
What are the check-in and check-out times?
Check-in time starts at 16:00 and ends at 23:00. Check-out time is at 10:00. Guests planning to arrive outside of normal check-in hours should contact the property in advance.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.
Where is the property located in relation to key landmarks?
The property is located in Zermatt, near a train station and in the mountains. It is close to Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area, with outdoor activities such as skiing and snowshoeing available nearby.
Does the property have a swimming pool?
Yes, the property features a swimming pool. Specific details about the pool type (indoor/outdoor) and operational hours are not provided.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified, but extra-person charges may apply depending on the property policy.
What are the policies regarding extra beds and cribs?
The property does not offer rollaway or extra beds. Guests are encouraged to contact the property prior to arrival to confirm room suitability for children, particularly regarding outdoor spaces.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 226.6028725371704USD
- 2026-09-24: 228.9085409320984USD
- 2026-09-25: NO DATA
- 2026-09-26: 250.72363300146486USD
- 2026-09-27: 254.83651883477785USD
- 2026-09-28: 413.5970010516968USD
- 2026-09-29: 207.56333835531618USD
- 2026-09-30: 268.9395253097229USD
- 2026-10-01: 221.03030501882935USD
- 2026-10-02: 238.8063052518921USD
- 2026-10-03: NO DATA
- 2026-10-04: 211.19335858029174USD
- 2026-10-05: 217.6710670852051USD
- 2026-10-06: 219.26070255566407USD
- 2026-10-07: 236.17689940496828USD
- 2026-10-08: 238.7263296504822USD
- 2026-10-09: 261.3712276862183USD
- 2026-10-10: NO DATA
- 2026-10-11: 218.9107852210083USD
- 2026-10-12: 236.17689940496828USD
- 2026-10-13: 236.17689940496828USD
- 2026-10-14: 229.29843731164553USD
- 2026-10-15: 243.9603448802185USD
- 2026-10-16: 258.26715167248534USD
- 2026-10-17: NO DATA
- 2026-10-18: 236.920338026001USD
- 2026-10-19: NO DATA
- 2026-10-20: 235.82978393066406USD
- 2026-10-21: 231.17803030523683USD
- 2026-10-22: 236.920338026001USD
- 2026-10-23: 245.93471080020143USD
- 2026-10-24: NO DATA
- 2026-10-25: 236.920338026001USD
- 2026-10-26: 234.76082167166138USD
- 2026-10-27: 236.920338026001USD
- 2026-10-28: 224.91487425674438USD
- 2026-10-29: 236.920338026001USD
- 2026-10-30: 257.511314819397USD
- 2026-10-31: NO DATA
- 2026-11-01: 228.71857480026247USD
- 2026-11-02: 228.71857480026247USD
- 2026-11-03: 218.8807878036194USD
- 2026-11-04: 236.920338026001USD
- 2026-11-05: 236.920338026001USD
- 2026-11-06: 258.26715167248534USD
- 2026-11-07: NO DATA
- 2026-11-08: 205.1737192196045USD
- 2026-11-09: 226.25913680691528USD
- 2026-11-10: 236.73678114971923USD
- 2026-11-11: 236.920338026001USD
- 2026-11-12: 236.920338026001USD
- 2026-11-13: 257.546022864502USD
- 2026-11-14: NO DATA
- 2026-11-15: 218.8807878036194USD
- 2026-11-16: 236.920338026001USD
- 2026-11-17: 231.17803030523683USD
- 2026-11-18: 236.920338026001USD
- 2026-11-19: 226.25913680691528USD
- 2026-11-20: NO DATA
Check-in time starts at16:00Check-in time ends at23:00Check-out time ends at10:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs are allowed;Service animals not allowed;Pets allowed;Pet fee: CHF 18 per pet, per night;
Front Desk Services
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Alpen Resort Hotel & Spa Zermatt]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning deposit: CHF 100 per stay
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Popular amenities
Parking
Non-Smoking Rooms
Valet Parking
Safe-Deposit Box
Garden
Cycling
Parking
Parking
Valet Parking
Electric Car charging station
Parking (Limited)
Activities
Garden
Cycling
Hiking
Services
Safe-Deposit Box
Designated Smoking Area
Ski Storage
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi