Name: Holiday Inn Acapulco La Isla by IHG
Address: Boulevard de las Naciones 2000, La Poza, Diamante, Acapulco, Acapulco de Juárez Municipality, Guerrero, Mexico, Acapulco, Guerrero, Mexico
Rating: 9.13

Guest reviews

9.1

Superb

Based on 660 verified reviews

Who stays here?

Business

54%

Couple

12%

Family

24%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Holiday Inn Acapulco La Isla by IHG is praised for friendly, attentive staff, clean modern facilities, and comfortable rooms with good beds, offering a quiet, convenient base in Acapulco’s Diamante area near restaurants and the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Danny

7 Mar 2026

·

Stayed 7 nights

Ok

10

George

13 Jan 2026

·

Stayed 1 night

A nice place to stay. Close to the airport. The staff at the hotel are nice folks to work with.

10

Benjamin

20 Dec 2025

·

Stayed 1 night

Room was clean and staff was helpful.

10

Laura

6 Dec 2025

·

Stayed 5 nights

Everyone was so nice & helpful. The restaurant inside hotel, the food was very good & well prepared. The workers were also really great. If I go back to Acapulco I would stay at The Holiday Inn again. The cleaning staff keep my room tidy. Very happy.

10

Roberto

4 Dec 2025

·

Stayed 2 nights

Excelente

Boulevard de las Naciones 2000, La Poza, Diamante, Acapulco, Acapulco de Juárez Municipality, Guerrero, Mexico

Location

With a stay at Holiday Inn Acapulco La Isla by IHG in Acapulco (La Poza), you'll be steps from Boulevard de las Naciones and a 3-minute drive from Plaza Isla Diamante. This family-friendly hotel is 10.7 mi (17.1 km) from Papagayo Beach and 1.7 mi (2.8 km) from La Isla Shopping Village.

Boulevard de las Naciones(0.1 Miles)

La Isla Shopping Village(1.8 Miles)

Plaza Isla Diamante(1.8 Miles)

Laguna Tres Palos(1.9 Miles)

Forum de Mundo Imperial(2.1 Miles)

Playa Revolcadero(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 11:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free valet parking on-site. Limited parking is available, and no reservation is required.

The hotel provides a buffet breakfast daily from 7:00 AM to noon for a fee of approximately MXN 380 for adults and MXN 195 for children.

Yes, the hotel allows pets in specific rooms with a pet fee of MXN 800 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, the hotel provides an airport shuttle service for a fee of MXN 400 per vehicle (maximum occupancy 11) during limited hours.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.

The hotel is located steps from Boulevard de las Naciones and a 3-minute drive from Plaza Isla Diamante. It is approximately 10.7 miles from Papagayo Beach and 1.7 miles from La Isla Shopping Village.

Yes, the hotel features an outdoor pool, operational from 7:00 AM to 7:00 PM. There is also a children's pool available.

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The hotel is family-friendly.

The hotel offers cribs for a fee of MXN 250 per night. Extra beds are not specified, and guests are encouraged to contact the property for further details.

Holiday Inn Acapulco La Isla by IHG

Amenities

Property description

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