Vale Resort
US$147
/ night
Avg. for September
Select dates to see prices and availability
US$147
/ night
Avg. for September
Monthly average prices
Nightly prices at Vale Resort average US$113 in the cheapest month (January) and US$174 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$113 |
| February | US$153 |
| March | US$154 |
| April | US$149 |
| May | US$151 |
| June | US$174 |
| July | US$162 |
| August | US$163 |
| September | US$147 |
| October | US$128 |
| November | US$143 |
| December | US$131 |
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Sept · US$147
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Most expensive: June (~US$174)
Cheapest: January (~US$113)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. Thi...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Dining
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
When you stay at Vale Resort in Pontyclun, you'll be within a 10-minute drive of Llantrisant Castle and The Royal Mint Experience. This family-friendly hotel is 10.4 mi (16.8 km) from Barry Island Beach and 11.9 mi (19.1 km) from Principality Stadium.
What's nearby
Llantrisant Castle(2.9 Miles)
Creigiau Golf Course(4.3 Miles)
Dyffryn Gardens and Arboretum(4.6 Miles)
The Royal Mint Experience(5.3 Miles)
Cottrell Park Golf Resort(5.3 Miles)
St. Fagans National Museum of History(6.6 Miles)
St. Mary's Church St. Fagans(6.9 Miles)
Whitchurch Hospital(8.1 Miles)
Castell Coch(8.4 Miles)
Forest Farm Country Park(8.5 Miles)
Western Leisure Centre(8.5 Miles)
Saint Fagan's Castle(8.6 Miles)
Porthkerry Country Park(8.9 Miles)
St. Fagan's Castle(9 Miles)
Trelai Park(9.2 Miles)
Cardiff International Airport (CWL)(10.3 Miles)
Bristol International Airport (BRS)(54.9 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
Hensol Park, Hensol, Hensol, Pontyclun, Wales, United Kingdom
Llantrisant Castle (2.9 Miles)
Creigiau Golf Course (4.3 Miles)
Dyffryn Gardens and Arboretum (4.6 Miles)
The Royal Mint Experience (5.3 Miles)
Cottrell Park Golf Resort (5.3 Miles)
St. Fagans National Museum of History (6.6 Miles)
Guest reviews
8.4
Very good
Based on 1,002 verified reviews
Who stays here?
Business
24%
Couple
34%
Family
16%
Group
22%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Vale Resort highlight friendly staff, spacious rooms and extensive leisure facilities in scenic grounds, while also noting dated decor, occasional cleanliness lapses, breakfast queues and noise from weddings or functions that can disrupt otherwise relaxing stays.
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What guests think
Reviews of Vale Resort highlight friendly staff, spacious rooms and extensive leisure facilities in scenic grounds, while also noting dated decor, occasional cleanliness lapses, breakfast queues and noise from weddings or functions that can disrupt otherwise relaxing stays.
Many enjoyed good dinners and a generous breakfast, though some found bar food pricey, coffee mediocre, or waits long. Rooms are often large and comfortable with views, but maintenance issues and aging fittings appear in several reviews. The pools, spa, gym and golf courses impress, but occasional closures or busy periods limit access. Expect a scenic resort stay with strong facilities and ample space, but variable upkeep and dining consistency.
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AI-generated summary based on recent guest reviews
Facilities
Well regarded leisure offering with spa, gym, pool and two golf courses, plus large grounds, free parking and a shuttle to Hensol Castle. Some guests encountered pool closures or busy periods, and a few felt areas were dated or leisure centre like.
Related guest reviews
10
Andrew
3 Oct 2024
·
Stayed 1 night
Lovely hotel, just thought the leisure facilities needed an update
Lovely hotel, just thought the leisure facilities needed an update
6
Aasiyah
10 Oct 2024
·
Stayed 1 night
Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.
Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.
10
Gavin
12 May 2025
·
Stayed 1 night
I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.
I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.
8
Michael
13 Jul 2025
·
Stayed 2 nights
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
10
Aneta
23 Aug 2025
·
Stayed 1 night
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
10
amanda
2 Jun 2023
·
Stayed 4 nights
Friendly staff and great gym and spa. Very clean and comfortable rooms.
Friendly staff and great gym and spa. Very clean and comfortable rooms.
8
Wendy
14 May 2025
·
Stayed 1 night
Reception no personality at all , when we booked in . Pool closed very disappointed. Room excellent. Diner very good although three items not available. Nice little touches like bottle of wine in room , and bottles of water . But we did have exec. Room worth the extra . Would definitely return.
Reception no personality at all , when we booked in . Pool closed very disappointed. Room excellent. Diner very good although three items not available. Nice little touches like bottle of wine in room , and bottles of water . But we did have exec. Room worth the extra . Would definitely return.
10
Andreas
9 Aug 2024
·
Stayed 5 nights
Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.
Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.
10
Martin
7 Oct 2025
·
Stayed 1 night
Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.
Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.
8
Zoe
20 Jul 2025
·
Stayed 1 night
Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim.
Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many note spotless rooms and bathrooms, while others report stained carpets, leftover items from previous guests, dust or grime, and poorly cleaned bathrooms.
Related guest reviews
6
Elena
26 Aug 2023
·
Stayed 2 nights
Noisy in the night, somebody was banging on the door at 4:30 am. Room and balcony not very clean. Stained carpet. Dated hotel, overpriced and overrated.
Noisy in the night, somebody was banging on the door at 4:30 am. Room and balcony not very clean. Stained carpet. Dated hotel, overpriced and overrated.
6
James
2 Nov 2025
·
Stayed 2 nights
The staff were all friendly and helpful. We had nail clippings on the carpet next to the bed and also in the bathroom next to the sink. We also had a wet towel hanging on the back of the bathroom door which had to be from the previous guest which led us to believe the room wasn’t as clean as it should be
The staff were all friendly and helpful. We had nail clippings on the carpet next to the bed and also in the bathroom next to the sink. We also had a wet towel hanging on the back of the bathroom door which had to be from the previous guest which led us to believe the room wasn’t as clean as it should be
10
Katharine
9 Apr 2024
·
Stayed 1 night
I stayed for 1 night with my sister. A little break away as she hasn’t been well. Our room was lovely and clean. We had a cuppa on the patio. We had a table and chairs and comfy cushions for our use. The bathroom was lovely and big. Super clean. We had a bath and separate shower cubicle. Plenty of complimentary toiletries. We used the hotel bar for our evening meal and drinks. We enjoyed very much. Shout out to a fab cooked breakfast we tucked into a full cooked plus toast and fruit. Lovely.
I stayed for 1 night with my sister. A little break away as she hasn’t been well. Our room was lovely and clean. We had a cuppa on the patio. We had a table and chairs and comfy cushions for our use. The bathroom was lovely and big. Super clean. We had a bath and separate shower cubicle. Plenty of complimentary toiletries. We used the hotel bar for our evening meal and drinks. We enjoyed very much. Shout out to a fab cooked breakfast we tucked into a full cooked plus toast and fruit. Lovely.
6
Aasiyah
10 Oct 2024
·
Stayed 1 night
Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.
Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.
6
Beverly
10 Aug 2024
·
Stayed 1 night
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
10
Anne
17 Aug 2025
·
Stayed 2 nights
We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.
We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.
6
David
20 Jan 2024
·
Stayed 1 night
First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.
First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.
10
amanda
2 Jun 2023
·
Stayed 4 nights
Friendly staff and great gym and spa. Very clean and comfortable rooms.
Friendly staff and great gym and spa. Very clean and comfortable rooms.
10
Kathryn
27 Aug 2023
·
Stayed 1 night
Enjoyed our stay.we used the swimming pool and the spa facilities all very good.Room was spotless clean. Would stay here again
Enjoyed our stay.we used the swimming pool and the spa facilities all very good.Room was spotless clean. Would stay here again
10
Jon
11 Oct 2025
·
Stayed 1 night
Large spacious room which was clean and comfortable
Large spacious room which was clean and comfortable
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AI-generated summary based on recent guest reviews
Rooms
Rooms are frequently large with comfortable beds and views over the golf course, and Wi-Fi is praised. However, many note dated decor, malfunctioning fixtures or air-con, limited modern sockets, and noise from weddings or external units.
Related guest reviews
6
Nigel
4 Oct 2025
·
Stayed 1 night
Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.
Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.
6
terry
19 Sept 2024
·
Stayed 1 night
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
8
Andrew
7 Jun 2025
·
Stayed 1 night
Good size room. Comfortable and all the normal facilities. Room would benefit from an update / refresh as looking tired
Good size room. Comfortable and all the normal facilities. Room would benefit from an update / refresh as looking tired
8
Michael
13 Jul 2025
·
Stayed 2 nights
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
10
Martin
5 May 2025
·
Stayed 1 night
This is a great place to stay. Lovely spacious rooms, great wifi, wonderful bathrooms and great views. But .... I'm sorry to be slightly negative but the curtains could do with being able to close properly for privacy. That is literally my only gripe. I can't speak about breakfast as I always leave too early. But I do like this hotel, my next-door neighbour (Clive Griffiths) put me onto this as he played rugby for Wales and always rated this hotel. I look forward to returning.
This is a great place to stay. Lovely spacious rooms, great wifi, wonderful bathrooms and great views. But .... I'm sorry to be slightly negative but the curtains could do with being able to close properly for privacy. That is literally my only gripe. I can't speak about breakfast as I always leave too early. But I do like this hotel, my next-door neighbour (Clive Griffiths) put me onto this as he played rugby for Wales and always rated this hotel. I look forward to returning.
8
Huw
18 May 2024
·
Stayed 1 night
Family Wedding. All gd. Tho Room for a 4 star hotel when you touch up paint on walls use correct colour. And a black mark for the room we had, had all the sockets for plugs/digital etc Except no USB Charging ports. Except 1 incorporated on rear of TV which does not charge.
Family Wedding. All gd. Tho Room for a 4 star hotel when you touch up paint on walls use correct colour. And a black mark for the room we had, had all the sockets for plugs/digital etc Except no USB Charging ports. Except 1 incorporated on rear of TV which does not charge.
8
Ed
26 May 2025
·
Stayed 2 nights
Overall it was a nice hotel and nice resort. The room was large and very clean. Our only issue was we were on the ground floor even though we were not part of the events. Due to being a popular wedding venue there was a wedding each day. The corridors were loud until 3-4am each day. We struggled to sleep most evenings. We recommend, if you are going to stay request for a room away from wedding guests.
Overall it was a nice hotel and nice resort. The room was large and very clean. Our only issue was we were on the ground floor even though we were not part of the events. Due to being a popular wedding venue there was a wedding each day. The corridors were loud until 3-4am each day. We struggled to sleep most evenings. We recommend, if you are going to stay request for a room away from wedding guests.
6
Steve
27 Sept 2025
·
Stayed 2 nights
Hotel and Staff very nice but wasn’t very happy with the room i got of all the rooms looking over golf course or woods i got a room with a wall in front of me and very noisy A/C units beneath the room so couldn’t have the door open.
Hotel and Staff very nice but wasn’t very happy with the room i got of all the rooms looking over golf course or woods i got a room with a wall in front of me and very noisy A/C units beneath the room so couldn’t have the door open.
10
ian
11 Apr 2025
·
Stayed 1 night
Lovely room. Quiet, Very comfy bed. Great staff. Amazing price on Expedia
Lovely room. Quiet, Very comfy bed. Great staff. Amazing price on Expedia
10
Jon
11 Oct 2025
·
Stayed 1 night
Large spacious room which was clean and comfortable
Large spacious room which was clean and comfortable
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, with staff accommodating room changes and running shuttles for wedding venues. Some guests report lapses such as unwelcoming check in, slow or chaotic restaurant service, booking mix ups, and poor communication on requests.
Related guest reviews
8
Thomas
10 Nov 2023
·
Stayed 1 night
It was a nice stay. The room was nice, buffet breakfast was excellent. The pool was fun. The checking in part experience was disappointing. My staff member didn’t offer a smile or communication, we weren’t given a warm welcome. As it was my wife’s birthday stay I felt more could have been done.
It was a nice stay. The room was nice, buffet breakfast was excellent. The pool was fun. The checking in part experience was disappointing. My staff member didn’t offer a smile or communication, we weren’t given a warm welcome. As it was my wife’s birthday stay I felt more could have been done.
2
Andrew
31 Oct 2025
·
Stayed 1 night
Reception staff not that friendly, also didnt both to help tell me where my room was even though I asked, dont always assume someone has stayed there before! Room was tired looking and dated, really old CAT 5 sockets that nobody uses anymore, no idea where the kettle was, will not stay there again, very disapointed
Reception staff not that friendly, also didnt both to help tell me where my room was even though I asked, dont always assume someone has stayed there before! Room was tired looking and dated, really old CAT 5 sockets that nobody uses anymore, no idea where the kettle was, will not stay there again, very disapointed
8
Ugochukwu
10 Jul 2025
·
Stayed 1 night
My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise
My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise
10
Benjamin
29 Jul 2024
·
Stayed 2 nights
Staff were fantastic from check in to check out and throughout the stay. Room was clean and had all the amenities needed perhaps some of the furniture could be updated but didn’t effect the stay in any way. Stayed at the hotel for a wedding in llanerch vineyard, After checkout the staff offered us a shuttle to the vineyard to collect our car and save us walking which we massively appreciated. Would definitely recommend staying here and looking forward to staying again in the future!
Staff were fantastic from check in to check out and throughout the stay. Room was clean and had all the amenities needed perhaps some of the furniture could be updated but didn’t effect the stay in any way. Stayed at the hotel for a wedding in llanerch vineyard, After checkout the staff offered us a shuttle to the vineyard to collect our car and save us walking which we massively appreciated. Would definitely recommend staying here and looking forward to staying again in the future!
8
Julie
14 Sept 2025
·
Stayed 1 night
Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work
Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work
4
Barry
28 Sept 2024
·
Stayed 1 night
Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place
Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place
10
Amber
13 Aug 2025
·
Stayed 1 night
Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.
Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.
10
Sonja
11 Jul 2025
·
Stayed 2 nights
Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!
Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!
6
Marc
23 Sept 2025
·
Stayed 1 night
Initially ignored by the receptionist, despite standing there waiting to be greeted and booked in. Booked a double room and was given a twin room. Had dinner in the restaurant, which was busy and had to wait over an hour for our mains. The food was very good, though. Overall, we would not come here again.
Initially ignored by the receptionist, despite standing there waiting to be greeted and booked in. Booked a double room and was given a twin room. Had dinner in the restaurant, which was busy and had to wait over an hour for our mains. The food was very good, though. Overall, we would not come here again.
10
Lynne
27 Nov 2024
·
Stayed 1 night
My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.
My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.
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AI-generated summary based on recent guest reviews
Location
Set in scenic, extensive grounds near Cardiff and just off the M4, with free parking and shuttles to Hensol Castle. Some found it remote with limited nearby dining and occasional taxi challenges.
Related guest reviews
10
Scott
11 Dec 2024
·
Stayed 1 night
A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.
A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.
10
Alan
12 Jun 2024
·
Stayed 1 night
Lovely place to stay just outside Cardiff with all that you need at the Hotel.
Lovely place to stay just outside Cardiff with all that you need at the Hotel.
8
andrew
7 Aug 2024
·
Stayed 1 night
Plenty of space in a good location convenient for a wedding nearbye
Plenty of space in a good location convenient for a wedding nearbye
8
Michael
13 Jul 2025
·
Stayed 2 nights
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
10
mair
27 May 2024
·
Stayed 2 nights
We liked the peace and quiet in the hotel and the beautiful scenery surrounding
We liked the peace and quiet in the hotel and the beautiful scenery surrounding
10
Aneta
23 Aug 2025
·
Stayed 1 night
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
6
Beverly
10 Aug 2024
·
Stayed 1 night
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
10
Ian
26 May 2025
·
Stayed 3 nights
This was a trip to Wales for the EPRC finals in Cardiff, picked this hotel as it was close to Cardiff, rail connections were good into the city which was recommended
This was a trip to Wales for the EPRC finals in Cardiff, picked this hotel as it was close to Cardiff, rail connections were good into the city which was recommended
10
Andreas
9 Aug 2024
·
Stayed 5 nights
Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.
Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.
10
Martin
7 Oct 2025
·
Stayed 1 night
Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.
Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.
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AI-generated summary based on recent guest reviews
Dining
Many guests enjoyed tasty dinners and a generous breakfast, with several praising food quality. Others report long waits, chaotic or crowded breakfast service, lukewarm or overpriced bar food, limited availability, and coffee that could be better.
Related guest reviews
6
Nigel
4 Oct 2025
·
Stayed 1 night
Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.
Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.
6
William
22 Jul 2025
·
Stayed 1 night
Very average hotel, lacked the finer details, food was woeful.
Very average hotel, lacked the finer details, food was woeful.
10
Gavin
12 May 2025
·
Stayed 1 night
I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.
I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.
8
Michael
13 Jul 2025
·
Stayed 2 nights
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
10
Sharon
13 Jul 2025
·
Stayed 2 nights
Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner
Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner
8
Aleksandra
7 Apr 2025
·
Stayed 2 nights
I wasn't anticipating how big the hotel was! It was a lovely stay facilities were nice, staff were absolutely lovely and a massive free parking. Evening food was delicious. One thing that could be improved was breakfast.
I wasn't anticipating how big the hotel was! It was a lovely stay facilities were nice, staff were absolutely lovely and a massive free parking. Evening food was delicious. One thing that could be improved was breakfast.
6
Chris
21 Apr 2024
·
Stayed 1 night
Check in was very simple and efficient. Prior to our stay we tried to book the restaurant but nobody answered the phone. On the night of our stay we used the bar for food and it was adequate but to be honest very over priced. The burger we ordered was of slightly better than burger van quality. The room had a lively view of the golf course and was clean but a little tired. The bed was comfortable however our nights rest was disturbed by a very noisy wedding in the function room. We could hear every record from their disco and had a very disturbed nights sleep. We paid for breakfast upon arrival and when we went for breakfast there was no record in the restaurant. We had to prove we had paid and it embarrassed us a little as we felt the staff were accusing us of not paying and were room only. Breakfast itself was total chaos and it took some considerable time just to get a coffee. The food was good but nothing special. Checkout was very quick but we were not asked about our stay as I think they knew what we would say. Summary: lovely location, would not recommend.
Check in was very simple and efficient. Prior to our stay we tried to book the restaurant but nobody answered the phone. On the night of our stay we used the bar for food and it was adequate but to be honest very over priced. The burger we ordered was of slightly better than burger van quality. The room had a lively view of the golf course and was clean but a little tired. The bed was comfortable however our nights rest was disturbed by a very noisy wedding in the function room. We could hear every record from their disco and had a very disturbed nights sleep. We paid for breakfast upon arrival and when we went for breakfast there was no record in the restaurant. We had to prove we had paid and it embarrassed us a little as we felt the staff were accusing us of not paying and were room only. Breakfast itself was total chaos and it took some considerable time just to get a coffee. The food was good but nothing special. Checkout was very quick but we were not asked about our stay as I think they knew what we would say. Summary: lovely location, would not recommend.
8
Lady Yvonne
8 Mar 2025
·
Stayed 2 nights
Reasonable breakfast with usual selection of cooked options. One small comment about the need to ask for coffee/tea …. an individual pot or press would have been appreciated. Restaurant took over an hour to serve pasta dish but management refunded when I decided to abandon waiting. Good sports facilities. Quiet environment. Parking onsite and free WiFi was a plus. Generally a positive stay in a nice convenient location.
Reasonable breakfast with usual selection of cooked options. One small comment about the need to ask for coffee/tea …. an individual pot or press would have been appreciated. Restaurant took over an hour to serve pasta dish but management refunded when I decided to abandon waiting. Good sports facilities. Quiet environment. Parking onsite and free WiFi was a plus. Generally a positive stay in a nice convenient location.
10
Alan
11 Aug 2024
·
Stayed 2 nights
Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.
Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.
8
David
11 Aug 2025
·
Stayed 1 night
Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.
Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.
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AI-generated summary based on recent guest reviews
6
Bethy
3 weeks ago
·
Stayed 1 night
The room wasn’t ready at check in at 3.00pm which was a shame. Also the bathroom wasn’t as clean as I would like. Also my bathrobe didn’t have a tie on it! The grill restaurant was so lovely however and the hotel room itself was lovely
The room wasn’t ready at check in at 3.00pm which was a shame. Also the bathroom wasn’t as clean as I would like. Also my bathrobe didn’t have a tie on it! The grill restaurant was so lovely however and the hotel room itself was lovely
10
Paula
2 Aug 2026
·
Stayed 2 nights
Very nice stay. Helpful staff
Very nice stay. Helpful staff
10
Ashutosh
30 Jul 2026
·
Stayed 1 night
⭐️ ⭐️⭐️⭐️.
⭐️ ⭐️⭐️⭐️.
10
Helen
26 Jul 2026
·
Stayed 1 night
Lovely resort. Pleasant welcoming staff team, good food, and the grounds are well maintained. Very enjoyable overnight stay.
Lovely resort. Pleasant welcoming staff team, good food, and the grounds are well maintained. Very enjoyable overnight stay.
10
Jeff
17 Jul 2026
·
Stayed 1 night
An absolute real pleasure to stay at this hotel, the staff from reception right through to breakfast were superb. A great venue and a great hotel.
An absolute real pleasure to stay at this hotel, the staff from reception right through to breakfast were superb. A great venue and a great hotel.
FAQs about Vale Resort
Is parking available at the property?
Yes, parking is available on-site and is free. Limited parking is provided, and valet parking is also available.
What type of breakfast is offered and what are the serving hours?
Buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 18.95 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 5:30 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, guests are encouraged to contact the property for specific details.
Where is the property located in relation to key landmarks?
The property is located in Pontyclun, within a 10-minute drive of Llantrisant Castle and The Royal Mint Experience. It is approximately 11.9 miles from Principality Stadium and 12 miles from Cardiff Castle.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. The pool's operational hours are not specified, but it is available year-round.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
What are the policies regarding additional guests and extra beds?
The property offers rollaway beds for a fee of GBP 20.00 per night, and advance request or confirmation is required. Cribs are not mentioned, so availability is uncertain.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 190.05464972839354USD
- 2026-09-05: 226.9875277038574USD
- 2026-09-06: 130.3388043685913USD
- 2026-09-07: 199.08084155578612USD
- 2026-09-08: NO DATA
- 2026-09-09: 130.3388043685913USD
- 2026-09-10: 130.32305876464844USD
- 2026-09-11: 202.80173067932128USD
- 2026-09-12: 226.88520343017578USD
- 2026-09-13: 201.76787272949218USD
- 2026-09-14: 288.4298869537354USD
- 2026-09-15: 288.4298869537354USD
- 2026-09-16: 205.41693638000487USD
- 2026-09-17: 178.40602180480957USD
- 2026-09-18: 183.5127544555664USD
- 2026-09-19: 226.0688244354248USD
- 2026-09-20: 214.43442692260743USD
- 2026-09-21: 189.2141694152832USD
- 2026-09-22: 215.11066383972167USD
- 2026-09-23: 165.31138566589354USD
- 2026-09-24: 135.13220215911866USD
- 2026-09-25: 182.23619977416993USD
- 2026-09-26: 198.2385359222412USD
- 2026-09-27: 135.05907415161133USD
- 2026-09-28: 160.1248528411865USD
- 2026-09-29: 165.31859833984376USD
- 2026-09-30: 162.51513653259278USD
- 2026-10-01: 197.1962070678711USD
- 2026-10-02: 220.4199893371582USD
- 2026-10-03: 217.23101276550292USD
- 2026-10-04: 205.5202530609131USD
- 2026-10-05: 158.04870148010255USD
- 2026-10-06: 185.34232806396483USD
- 2026-10-07: 174.6823503967285USD
- 2026-10-08: 133.09405467834472USD
- 2026-10-09: 191.16148505249024USD
- 2026-10-10: 240.01030292663575USD
- 2026-10-11: 138.2995141265869USD
- 2026-10-12: 133.22263343963624USD
- 2026-10-13: 137.3778336364746USD
- 2026-10-14: 133.22263343963624USD
- 2026-10-15: 137.41890334625245USD
- 2026-10-16: 179.2588363220215USD
- 2026-10-17: 190.80198553466798USD
- 2026-10-18: 127.70268722991943USD
- 2026-10-19: 172.71619674377442USD
- 2026-10-20: 190.21102475280762USD
- 2026-10-21: 161.475660848999USD
- 2026-10-22: 165.31138566589354USD
- 2026-10-23: 186.80627049560547USD
- 2026-10-24: 198.95943116455078USD
- 2026-10-25: 134.59009085083008USD
- 2026-10-26: 188.8552369873047USD
- 2026-10-27: 168.62366883544922USD
- 2026-10-28: 138.2995141265869USD
- 2026-10-29: 137.32004363708495USD
- 2026-10-30: 186.81119708862303USD
- 2026-10-31: 197.01348008728027USD
- 2026-11-01: 133.22263343963624USD
- 2026-11-02: 137.30560056762695USD
- 2026-11-03: 209.44919327087402USD
- 2026-11-04: 138.280622946167USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately GBP 18.95 per person
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Pool indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)