Luciana Hotel & Beach Club
$50
/ night
Avg. for October
Prices for Luciana Hotel & Beach Club
Select dates to see prices and availability
$50
/ night
Avg. for October
Monthly average prices
Nightly prices at Luciana Hotel & Beach Club average $50 in October, the cheapest month, and $110 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $86 |
| February | $110 |
| March | $92 |
| April | $72 |
| May | $61 |
| June | $54 |
| July | $68 |
| August | $77 |
| September | $65 |
| October | $50 |
| November | $65 |
| December | $97 |
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Oct · $50
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Most expensive: February (~$110)
Cheapest: October (~$50)
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Dining
Grab a bite at Restaurant Playa Maya, a beachfront family restaurant which features a bar/lounge and an ocean view. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Location
With a stay at Luciana Hotel & Beach Club, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Maritime Terminal. This beach aparthotel is 0.7 mi (1.2 km) from Mamitas Beach and 3.9 mi (6.2 km) from Gran Coyote Golf.
What's nearby
Frida Kahlo Museum(0.1 miles)
Quinta Avenida(0.1 miles)
Playa del Carmen Lighthouse(0.1 miles)
3D Museum of Wonders(0.2 miles)
Chabad Playa del Carmen(0.2 miles)
Mercado Playa del Carmen(0.2 miles)
Playa del Carmen Main Beach(0.2 miles)
Calle 12(0.2 miles)
Calle Corazón(0.2 miles)
Central Square(0.2 miles)
Riviera Gran Casino(0.3 miles)
Founders Park(0.3 miles)
Portal Maya(0.4 miles)
Nuestra Senora del Carmen Catholic Church(0.4 miles)
Quinta Alegría Shopping Mall(0.4 miles)
Cozumel Intl. Airport (CZM)(21.2 miles)
Cancun Intl. Airport (CUN)(35.1 miles)
Tulum Intl. Airport (TQO)(66.4 miles)
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Beach (Nearby)
Location
Zona FMT entre calle 6 y 8 Norte, (just south of 8th St on the beach)
Frida Kahlo Museum (0.1 miles)
Quinta Avenida (0.1 miles)
Playa del Carmen Lighthouse (0.1 miles)
3D Museum of Wonders (0.2 miles)
Chabad Playa del Carmen (0.2 miles)
Mercado Playa del Carmen (0.2 miles)
Room options
24
Deluxe Double Room, Partial Sea View
Room details
2 Full Beds
Sleeps 4
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
14
Deluxe Room
Room details
1 King Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
14
Deluxe Double Room
Room details
2 Full Beds
Sleeps 4
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
30
Deluxe Room, Partial Sea View
Room details
1 King Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Luciana Hotel & Beach Club
7.7
Good
Based on 720 verified reviews
Who stays here?
Couple
62%
Family
22%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across mixed reviews of Luciana Hotel & Beach Club, guests praise the beachfront location near Fifth Avenue and the friendly beach staff, while noting basic rooms, small facilities, and access challenges like no elevator, no parking, and beach-only entry.
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What guests think
Across mixed reviews of Luciana Hotel & Beach Club, guests praise the beachfront location near Fifth Avenue and the friendly beach staff, while noting basic rooms, small facilities, and access challenges like no elevator, no parking, and beach-only entry.
Many enjoy the beach club and ocean views, though some report nighttime music from nearby venues and seasonal seaweed on the shore. Room quality varies—from comfortable and recently updated to dated with maintenance issues—and Wi-Fi can be spotty. Service is frequently friendly and attentive, but some guests encountered unresponsive check-in, booking or billing problems, and policy disputes. Expect a simple, beach-first stay in a lively area.
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AI-generated summary based on recent guest reviews
Facilities
Beach club with chairs and umbrellas is a highlight. Facilities are basic: a very small pool that can be poorly maintained, no elevator, no on-site parking, and access often requires walking via the beach or through a sister property.
Related guest reviews
6
Clarence
Sep 11, 2025
·
Stayed 7 nights
The hotel was close to 5th Ave. The hotel was at best, adequate. There were limited electrical outlets in the room. No parking available. The swimming pool was dirty.
The hotel was close to 5th Ave. The hotel was at best, adequate. There were limited electrical outlets in the room. No parking available. The swimming pool was dirty.
8
Ernesto
Aug 9, 2023
·
Stayed 1 night
The hotel is adequate. Friendly service but lack parking.
The hotel is adequate. Friendly service but lack parking.
8
Heather
Aug 27, 2025
·
Stayed 4 nights
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
8
Jörg
Jul 22, 2025
·
Stayed 4 nights
Sehr freundliches Personal. Sauberes Zimmer mit Meerblick. Kleiner aber schöner Pool. Schöne Strandbar mit super zuvorkommendem Personal und Barkeeper Leider kein Aufzug. Zugang nur über Strand oder Hotel Carmen.
Sehr freundliches Personal. Sauberes Zimmer mit Meerblick. Kleiner aber schöner Pool. Schöne Strandbar mit super zuvorkommendem Personal und Barkeeper Leider kein Aufzug. Zugang nur über Strand oder Hotel Carmen.
10
Mailis
Mar 17, 2025
·
Stayed 2 nights
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
6
chris
Jan 2, 2024
·
Stayed 3 nights
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
10
Matthew
Aug 15, 2025
·
Stayed 1 night
Nice property small pool great restaurant
Nice property small pool great restaurant
8
Diana
Apr 18, 2025
·
Stayed 3 nights
Accesible, bien ubicada, habitaciones cómodas. La piscina estaba muy descuidada y sucia
Accesible, bien ubicada, habitaciones cómodas. La piscina estaba muy descuidada y sucia
8
max
Jul 18, 2023
·
Stayed 3 nights
Great little hotel right on the beach. Clean, friendly and affordable. Be aware that like with every other small beachfront hotel in the area, you do not have parking and have to pay for street parking or a parking lot.
Great little hotel right on the beach. Clean, friendly and affordable. Be aware that like with every other small beachfront hotel in the area, you do not have parking and have to pay for street parking or a parking lot.
4
juan pablo
Jul 6, 2023
·
Stayed 6 nights
Me parece que el costo es demasiado elevado para lo que ofrece el hotel. El acceso si o si es por la playa y eso dificulta la estancia. No hay mucha comodidad. La alberca es un chapoteadero de 2x2m. Imposible de usar. Sin duda para lo que cobran hay muchas mejores opciones.
Me parece que el costo es demasiado elevado para lo que ofrece el hotel. El acceso si o si es por la playa y eso dificulta la estancia. No hay mucha comodidad. La alberca es un chapoteadero de 2x2m. Imposible de usar. Sin duda para lo que cobran hay muchas mejores opciones.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: many guests found rooms clean and housekeeping attentive, while others reported mold, stained linens, sand, and generally tired conditions. Maintenance issues also surface in some bathrooms.
Related guest reviews
10
Lyall
Jul 27, 2025
·
Stayed 7 nights
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
2
Merna
May 18, 2023
·
Stayed 4 nights
The hotel was very dirty
The hotel was very dirty
10
Liana
Mar 13, 2025
·
Stayed 5 nights
It’s was great. The room was very clean and the beds were comfortable. There was hot water for showers. Refrigerator in the room. The staff was absolutely amazing!!! Location is perfect!! We had perfect beds to lay out on!!! It’s a definitely be back as I have been to playa 18 times!!!
It’s was great. The room was very clean and the beds were comfortable. There was hot water for showers. Refrigerator in the room. The staff was absolutely amazing!!! Location is perfect!! We had perfect beds to lay out on!!! It’s a definitely be back as I have been to playa 18 times!!!
2
Elizabeth
Apr 17, 2024
·
Stayed 3 nights
Las instalaciones malas las sabanas de mi hija manchadas la tina de hidromasaje no servía tardaban mucho en servir el desayuno la verdad no me gustó el hotel
Las instalaciones malas las sabanas de mi hija manchadas la tina de hidromasaje no servía tardaban mucho en servir el desayuno la verdad no me gustó el hotel
8
Lia
May 7, 2025
·
Stayed 10 nights
Nice hotel steps from the water. Our room was nice and clean for the most part - make sure to ask for new coffee if you want some otherwise it’s hit or miss each day. But they gave us more when we asked at the front desk. The music at the nearby restaurant was quite loud until about 11pm and started up about 7:30am but it was still quieter than 5th. The front desk at the Carmen serves as the reception for Luciana hotel as well and although the Luciana front staff are not present as often, the folks at the Carmen were happy to help us out. Our room was steps from the water which was a real bonus. The location was great and I’d recommend this hotel.
Nice hotel steps from the water. Our room was nice and clean for the most part - make sure to ask for new coffee if you want some otherwise it’s hit or miss each day. But they gave us more when we asked at the front desk. The music at the nearby restaurant was quite loud until about 11pm and started up about 7:30am but it was still quieter than 5th. The front desk at the Carmen serves as the reception for Luciana hotel as well and although the Luciana front staff are not present as often, the folks at the Carmen were happy to help us out. Our room was steps from the water which was a real bonus. The location was great and I’d recommend this hotel.
6
Emil Richie
Jan 2, 2024
·
Stayed 5 nights
El hotel está descuidado (moho en el baño y la tina está manchada), en la habitación no fue posible tener internet ya que el wifi del hotel no funcionaba y no había recepción de
El hotel está descuidado (moho en el baño y la tina está manchada), en la habitación no fue posible tener internet ya que el wifi del hotel no funcionaba y no había recepción de
2
Javier
Apr 3, 2024
·
Stayed 3 nights
Very dirty mold everywhere and broken items
Very dirty mold everywhere and broken items
2
Stacy
Mar 8, 2025
·
Stayed 1 night
We booked a deluxe room with Oceanview and patio, king bed through Expedia. When we checked in, they tried giving us a ground floor room with no view, no patio, and two beds. I went back to the reception and they moved us up one floor to a room with a balcony and Oceanview, however, it was a basic room, not the deluxe. It did not have a king bed, but had two double beds. It was much smaller, with no sitting area as stated in the listing, and was extremely dirty. There was sand on the floor throughout, mold on the shower doors and ceiling, blood on the bathroom floor. The furniture was dated and nothing like advertised. We were told they did not have another room. We paid extra for the upgraded room category and did not receive it. I feel we should be refunded a portion of what we paid as we did not receive what we paid for. We absolutely will not stay here again.
We booked a deluxe room with Oceanview and patio, king bed through Expedia. When we checked in, they tried giving us a ground floor room with no view, no patio, and two beds. I went back to the reception and they moved us up one floor to a room with a balcony and Oceanview, however, it was a basic room, not the deluxe. It did not have a king bed, but had two double beds. It was much smaller, with no sitting area as stated in the listing, and was extremely dirty. There was sand on the floor throughout, mold on the shower doors and ceiling, blood on the bathroom floor. The furniture was dated and nothing like advertised. We were told they did not have another room. We paid extra for the upgraded room category and did not receive it. I feel we should be refunded a portion of what we paid as we did not receive what we paid for. We absolutely will not stay here again.
10
Bonnie
Nov 23, 2025
·
Stayed 2 nights
great rooms very clean and very nice outdoor sitting area
great rooms very clean and very nice outdoor sitting area
4
Anna
Apr 20, 2025
·
Stayed 4 nights
hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and vary in comfort; some are updated with comfortable beds and ocean views, while others feel dated and have maintenance issues. Guests also mention spotty Wi-Fi and occasional noise from nearby bars at night.
Related guest reviews
6
Clarence
Sep 11, 2025
·
Stayed 7 nights
The hotel was close to 5th Ave. The hotel was at best, adequate. There were limited electrical outlets in the room. No parking available. The swimming pool was dirty.
The hotel was close to 5th Ave. The hotel was at best, adequate. There were limited electrical outlets in the room. No parking available. The swimming pool was dirty.
10
Lyall
Jul 27, 2025
·
Stayed 7 nights
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
6
Alfred
Mar 5, 2024
·
Stayed 3 nights
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
8
Heather
Aug 27, 2025
·
Stayed 4 nights
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
10
Tom
Feb 20, 2023
·
Stayed 10 nights
Literally right on the beach! A half block from 5th Ave where all the clubs, stores and restaurants are located, but very quiet in the hotel room. The staff is very attentive and treat you like a family member. It’s the complete package!
Literally right on the beach! A half block from 5th Ave where all the clubs, stores and restaurants are located, but very quiet in the hotel room. The staff is very attentive and treat you like a family member. It’s the complete package!
8
Chris
Jul 14, 2025
·
Stayed 4 nights
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
10
Barbara
Apr 23, 2025
·
Stayed 3 nights
We stayed 3 nights to try out this smaller hotel directly on the beach. We arrived before check in . They happily stored our luggage so we hopped on the ferry to cozumel to soend the day before we could check in. Checkin was easy. You get a bracelet, beach towel and 1 room key. The room was a good size. Very basic in decor but we dont spent much time there. The bed was hard . Clean sheets and bath towels. Soaps etc in the bathroom. A shower mat was on the towel rack but no hand towel or wash clothes were provided. So the next day we took a towel from rhe cleaner. There is a coffee pot and mugs with pkgs of coffee. The deck was large with a small ocean view room 101. We noticed other decks are very small. We enjoy our morning coffee there so it was nice. The best part of this hotel is their beach restaurant area. Chairs, loungers, umbrellas available. Raul the waiter is amazing. He's very attentive to all. Other staff were VERY kind helpful with luggage etc. We felt very safe and at home here. I'd definitely come back for the beach club, the great staff, good food drinks. And close to everything .
We stayed 3 nights to try out this smaller hotel directly on the beach. We arrived before check in . They happily stored our luggage so we hopped on the ferry to cozumel to soend the day before we could check in. Checkin was easy. You get a bracelet, beach towel and 1 room key. The room was a good size. Very basic in decor but we dont spent much time there. The bed was hard . Clean sheets and bath towels. Soaps etc in the bathroom. A shower mat was on the towel rack but no hand towel or wash clothes were provided. So the next day we took a towel from rhe cleaner. There is a coffee pot and mugs with pkgs of coffee. The deck was large with a small ocean view room 101. We noticed other decks are very small. We enjoy our morning coffee there so it was nice. The best part of this hotel is their beach restaurant area. Chairs, loungers, umbrellas available. Raul the waiter is amazing. He's very attentive to all. Other staff were VERY kind helpful with luggage etc. We felt very safe and at home here. I'd definitely come back for the beach club, the great staff, good food drinks. And close to everything .
6
chris
Jan 2, 2024
·
Stayed 3 nights
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
10
Roberta
Sep 10, 2025
·
Stayed 1 night
Too many stairs. Nice balcony.
Too many stairs. Nice balcony.
8
Andrew
Aug 16, 2025
·
Stayed 1 night
Nice ocean views
Nice ocean views
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AI-generated summary based on recent guest reviews
Service
Service is often friendly and attentive, especially from beach and restaurant staff, but experiences vary. Some guests faced cold or unresponsive check-in, booking or billing problems, and policy issues.
Related guest reviews
10
Lyall
Jul 27, 2025
·
Stayed 7 nights
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
8
Heather
Aug 27, 2025
·
Stayed 4 nights
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
10
Tom
Feb 20, 2023
·
Stayed 10 nights
Literally right on the beach! A half block from 5th Ave where all the clubs, stores and restaurants are located, but very quiet in the hotel room. The staff is very attentive and treat you like a family member. It’s the complete package!
Literally right on the beach! A half block from 5th Ave where all the clubs, stores and restaurants are located, but very quiet in the hotel room. The staff is very attentive and treat you like a family member. It’s the complete package!
10
scott
Dec 6, 2025
·
Stayed 2 nights
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
8
Luis
Oct 9, 2025
·
Stayed 1 night
our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome. the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome. the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
2
George
Apr 6, 2025
·
Stayed 3 nights
Horrible experience! I arrived about 9 PM, and the front desk is operated by two different hotels. The hotel I was staying at did not have a person at the front desk, and I ended up being double charged because the woman who checked me and did not know how the other system worked for the other hotel. It’s been two weeks that I’ve been trying to get this corrected on my AMEX, and the hotel refuses to cooperate. Hotels.com has not been of any help, and I’ve had to go to American Express to file the dispute. Such a waste, find a big hotel that can assist you instead of trying to save a few bucks.
Horrible experience! I arrived about 9 PM, and the front desk is operated by two different hotels. The hotel I was staying at did not have a person at the front desk, and I ended up being double charged because the woman who checked me and did not know how the other system worked for the other hotel. It’s been two weeks that I’ve been trying to get this corrected on my AMEX, and the hotel refuses to cooperate. Hotels.com has not been of any help, and I’ve had to go to American Express to file the dispute. Such a waste, find a big hotel that can assist you instead of trying to save a few bucks.
6
Hugo
Mar 12, 2023
·
Stayed 7 nights
Hotel entrance is on the beach, problem is, there is not sidewalk, and to get to the hotel, beach has rocks, and the waves were hitting rock, it was unsafe to walk there, with luggage, the first impression is terrible, something like what did I booked and you regret, AC not working and we asked for two towels and they did not provide them, multiple calls and even talked to the manager, she did not care, so for us, we will not stay ever in this hotel, the waiter Rodrigo was awesome
Hotel entrance is on the beach, problem is, there is not sidewalk, and to get to the hotel, beach has rocks, and the waves were hitting rock, it was unsafe to walk there, with luggage, the first impression is terrible, something like what did I booked and you regret, AC not working and we asked for two towels and they did not provide them, multiple calls and even talked to the manager, she did not care, so for us, we will not stay ever in this hotel, the waiter Rodrigo was awesome
8
Edgar Antonio
Sep 21, 2025
·
Stayed 6 nights
Excelente ubicación, servicio el personal atento a las necesidades lo recomiendo
Excelente ubicación, servicio el personal atento a las necesidades lo recomiendo
2
michelle
Jan 2, 2024
·
Stayed 2 nights
your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
10
Mimi
Jun 5, 2025
·
Stayed 1 night
Clean, quiet and in the beach. Staff were friendly specially Raul at the bar. Highly recommend
Clean, quiet and in the beach. Staff were friendly specially Raul at the bar. Highly recommend
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AI-generated summary based on recent guest reviews
Location
Beachfront location steps from Fifth Avenue is a major draw with easy access to shops, restaurants, and the ferry. Some report nighttime music and that street access can be tricky, with arrivals sometimes routed via the beach.
Related guest reviews
10
Lyall
Jul 27, 2025
·
Stayed 7 nights
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
8
Heather
Aug 27, 2025
·
Stayed 4 nights
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!).
8
Mayra
Apr 14, 2025
·
Stayed 2 nights
There is some wear and tear but the room is clean, bed was comfortable and I felt safe during my stay. The entrance is on the beach side or passing through a restaurant. Walkable to ADO and plenty of restaurants and stores. There is music that goes on 24/7 but it didn’t affect my sleep. To access the ocean
There is some wear and tear but the room is clean, bed was comfortable and I felt safe during my stay. The entrance is on the beach side or passing through a restaurant. Walkable to ADO and plenty of restaurants and stores. There is music that goes on 24/7 but it didn’t affect my sleep. To access the ocean
8
Jean Pierre
Apr 8, 2024
·
Stayed 2 nights
The property needs a direct access from Calle 8 NTE and not to have your shoes wet by the ocean while accessing the hotel by the beach - the rest was fine and the management are excellent people and very hospitable
The property needs a direct access from Calle 8 NTE and not to have your shoes wet by the ocean while accessing the hotel by the beach - the rest was fine and the management are excellent people and very hospitable
8
Jörg
Jul 22, 2025
·
Stayed 4 nights
Sehr freundliches Personal. Sauberes Zimmer mit Meerblick. Kleiner aber schöner Pool. Schöne Strandbar mit super zuvorkommendem Personal und Barkeeper Leider kein Aufzug. Zugang nur über Strand oder Hotel Carmen.
Sehr freundliches Personal. Sauberes Zimmer mit Meerblick. Kleiner aber schöner Pool. Schöne Strandbar mit super zuvorkommendem Personal und Barkeeper Leider kein Aufzug. Zugang nur über Strand oder Hotel Carmen.
8
Irina
Mar 30, 2025
·
Stayed 6 nights
A perfect location (right on the beach), an excellent value for the budget.
A perfect location (right on the beach), an excellent value for the budget.
8
Albert
May 30, 2023
·
Our room was clean and comfortable. The hotel was close to alot of stores and restaurants. There was alot of seaweed on the beach but infront of all the hotels in that area at the time we were there (mid May). We liked the breakfast at the hotel restaurant. We only had one real issue which was that they tried to charge us for something from the minibar that we did not take.
Our room was clean and comfortable. The hotel was close to alot of stores and restaurants. There was alot of seaweed on the beach but infront of all the hotels in that area at the time we were there (mid May). We liked the breakfast at the hotel restaurant. We only had one real issue which was that they tried to charge us for something from the minibar that we did not take.
8
Edgar Antonio
Sep 21, 2025
·
Stayed 6 nights
Excelente ubicación, servicio el personal atento a las necesidades lo recomiendo
Excelente ubicación, servicio el personal atento a las necesidades lo recomiendo
8
max
Jul 18, 2023
·
Stayed 3 nights
Great little hotel right on the beach. Clean, friendly and affordable. Be aware that like with every other small beachfront hotel in the area, you do not have parking and have to pay for street parking or a parking lot.
Great little hotel right on the beach. Clean, friendly and affordable. Be aware that like with every other small beachfront hotel in the area, you do not have parking and have to pay for street parking or a parking lot.
10
Anne
May 21, 2025
·
Stayed 1 night
Clean and close to everything. Helpful staff, nice pool and right on the water.
Clean and close to everything. Helpful staff, nice pool and right on the water.
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AI-generated summary based on recent guest reviews
Dining
On-site beach restaurant and bar receive frequent praise for tasty food and helpful servers, and breakfast is often enjoyed. However, several reviews mention limited or poor breakfast options, inconsistent coffee, and occasional service disruptions.
Related guest reviews
10
Guy
Apr 30, 2025
·
Stayed 2 nights
Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
10
Laura Gail
Nov 13, 2023
·
Stayed 5 nights
The beach was wonderful and the staff at Playa Maya were so amazing and kind!! We really loved the people working at the hotel. Beachfront access is awesome. Also, food here is actually quite good for an included breakfast. The facilities like shower etc are not luxurious, so if that is what you’re looking for this isn’t for you, but it is clean and nice enough for the price! I would definitely recommend this hotel based on how well we were taken care of.
The beach was wonderful and the staff at Playa Maya were so amazing and kind!! We really loved the people working at the hotel. Beachfront access is awesome. Also, food here is actually quite good for an included breakfast. The facilities like shower etc are not luxurious, so if that is what you’re looking for this isn’t for you, but it is clean and nice enough for the price! I would definitely recommend this hotel based on how well we were taken care of.
10
steve
Apr 24, 2025
·
Stayed 5 nights
Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
2
Sheryl
May 19, 2023
·
Stayed 3 nights
You are not allowed to bring food or drinks to your room. The pool is very small won’t fit 4 people at the same time. the beach had so much seaweed that’s wasn’t removed or cleaned. the breakfast was disgusting and you can’t choose what you want they offer you either eggs or pancakes you can’t have both. Coffee was disgusting. The area around the hotel is not safe. Streets are full of huge cockroaches and flies. Was not a good experience at all and was not fun at all.
You are not allowed to bring food or drinks to your room. The pool is very small won’t fit 4 people at the same time. the beach had so much seaweed that’s wasn’t removed or cleaned. the breakfast was disgusting and you can’t choose what you want they offer you either eggs or pancakes you can’t have both. Coffee was disgusting. The area around the hotel is not safe. Streets are full of huge cockroaches and flies. Was not a good experience at all and was not fun at all.
10
Barbara
Apr 23, 2025
·
Stayed 3 nights
We stayed 3 nights to try out this smaller hotel directly on the beach. We arrived before check in . They happily stored our luggage so we hopped on the ferry to cozumel to soend the day before we could check in. Checkin was easy. You get a bracelet, beach towel and 1 room key. The room was a good size. Very basic in decor but we dont spent much time there. The bed was hard . Clean sheets and bath towels. Soaps etc in the bathroom. A shower mat was on the towel rack but no hand towel or wash clothes were provided. So the next day we took a towel from rhe cleaner. There is a coffee pot and mugs with pkgs of coffee. The deck was large with a small ocean view room 101. We noticed other decks are very small. We enjoy our morning coffee there so it was nice. The best part of this hotel is their beach restaurant area. Chairs, loungers, umbrellas available. Raul the waiter is amazing. He's very attentive to all. Other staff were VERY kind helpful with luggage etc. We felt very safe and at home here. I'd definitely come back for the beach club, the great staff, good food drinks. And close to everything .
We stayed 3 nights to try out this smaller hotel directly on the beach. We arrived before check in . They happily stored our luggage so we hopped on the ferry to cozumel to soend the day before we could check in. Checkin was easy. You get a bracelet, beach towel and 1 room key. The room was a good size. Very basic in decor but we dont spent much time there. The bed was hard . Clean sheets and bath towels. Soaps etc in the bathroom. A shower mat was on the towel rack but no hand towel or wash clothes were provided. So the next day we took a towel from rhe cleaner. There is a coffee pot and mugs with pkgs of coffee. The deck was large with a small ocean view room 101. We noticed other decks are very small. We enjoy our morning coffee there so it was nice. The best part of this hotel is their beach restaurant area. Chairs, loungers, umbrellas available. Raul the waiter is amazing. He's very attentive to all. Other staff were VERY kind helpful with luggage etc. We felt very safe and at home here. I'd definitely come back for the beach club, the great staff, good food drinks. And close to everything .
10
Matthew
Aug 15, 2025
·
Stayed 1 night
Nice property small pool great restaurant
Nice property small pool great restaurant
10
JUAN MARTINEZ
Jun 6, 2025
·
Stayed 6 nights
Muy buen servicio! Muy amables y la.comida muy rica
Muy buen servicio! Muy amables y la.comida muy rica
8
henry
Jun 6, 2023
·
Stayed 3 nights
Hotel was clean and tidy for a small local type hotel. Room service was daily and good. The rocks on the beach and the seaweed were a bit problematic but most maneuvered them well. The pool was small and mainly just used by children. The beach entry was different but not a problem once you figured it out. The breakfast was good and a welcome touch. Lady in the office was most helpful. The transport through the hotel is $89.00 and the modern air conditioned bus to and from the airport was 250MXN ($15.00).
Hotel was clean and tidy for a small local type hotel. Room service was daily and good. The rocks on the beach and the seaweed were a bit problematic but most maneuvered them well. The pool was small and mainly just used by children. The beach entry was different but not a problem once you figured it out. The breakfast was good and a welcome touch. Lady in the office was most helpful. The transport through the hotel is $89.00 and the modern air conditioned bus to and from the airport was 250MXN ($15.00).
4
Anna
Apr 20, 2025
·
Stayed 4 nights
hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
10
Carla
Apr 27, 2025
·
Stayed 5 nights
We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms.
We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms.
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AI-generated summary based on recent guest reviews
6
Hugo
Mar 12, 2023
·
Stayed 7 nights
Hotel entrance is on the beach, problem is, there is not sidewalk, and to get to the hotel, beach has rocks, and the waves were hitting rock, it was unsafe to walk there, with luggage, the first impression is terrible, something like what did I booked and you regret, AC not working and we asked for two towels and they did not provide them, multiple calls and even talked to the manager, she did not care, so for us, we will not stay ever in this hotel, the waiter Rodrigo was awesome
Hotel entrance is on the beach, problem is, there is not sidewalk, and to get to the hotel, beach has rocks, and the waves were hitting rock, it was unsafe to walk there, with luggage, the first impression is terrible, something like what did I booked and you regret, AC not working and we asked for two towels and they did not provide them, multiple calls and even talked to the manager, she did not care, so for us, we will not stay ever in this hotel, the waiter Rodrigo was awesome
10
Joel
Mar 6, 2023
·
Stayed 3 nights
Everything is clean nice and helpful staff been here twice The security guy at night is very friendly and very helpful
Everything is clean nice and helpful staff been here twice The security guy at night is very friendly and very helpful
8
Lendy
Mar 2, 2023
·
Stayed 2 nights
The location is amazing. Employees were great!
The location is amazing. Employees were great!
8
Deanna
Feb 28, 2023
·
Stayed 4 nights
The location for this property is great. Friendly staff always willing to help. If you are looking for luxurious, this is not the place. Could use updating of the rooms and amenities. Overall, we enjoyed our stay and most of the reviews are spot on as far as condition of the property. Breakfast was great every morning. Good beach service.
The location for this property is great. Friendly staff always willing to help. If you are looking for luxurious, this is not the place. Could use updating of the rooms and amenities. Overall, we enjoyed our stay and most of the reviews are spot on as far as condition of the property. Breakfast was great every morning. Good beach service.
10
susan
Feb 26, 2023
·
Stayed 10 nights
Had a Very Nice stay!!!! This is the Third Time Staying with Playa Maya. Plan to Stay Again Next Year!!! Thank You for the Wonderful Stay!!!!!
Had a Very Nice stay!!!! This is the Third Time Staying with Playa Maya. Plan to Stay Again Next Year!!! Thank You for the Wonderful Stay!!!!!
FAQs about Luciana Hotel & Beach Club
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Playa del Carmen, just steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Maritime Terminal. It is 0.7 miles from Mamitas Beach and 3.9 miles from Gran Coyote Golf.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, with access available from 9:00 AM to 9:00 PM. There is also a children's pool available.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel, and there is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-05: 49.088480681079865USD
- 2026-10-06: 47.63557271326066USD
- 2026-10-07: 47.63557271326066USD
- 2026-10-08: 47.63557271326066USD
- 2026-10-09: 47.63557271326066USD
- 2026-10-10: 47.63557271326066USD
- 2026-10-11: 47.63557271326066USD
- 2026-10-12: 55.55674775022507USD
- 2026-10-13: 55.55674775022507USD
- 2026-10-14: 55.55674775022507USD
- 2026-10-15: 55.55674775022507USD
- 2026-10-16: 55.55674775022507USD
- 2026-10-17: 63.51047738609696USD
- 2026-10-18: 76.20606194353486USD
- 2026-10-19: 55.55674775022507USD
- 2026-10-20: 55.55674775022507USD
- 2026-10-21: 55.55674775022507USD
- 2026-10-22: 55.55674775022507USD
- 2026-10-23: 55.55674775022507USD
- 2026-10-24: 56.21865115536118USD
- 2026-10-25: 72.32143372348023USD
- 2026-10-26: 72.32143372348023USD
- 2026-10-27: 72.32143372348023USD
- 2026-10-28: 72.32143372348023USD
- 2026-10-29: 72.32143372348023USD
- 2026-10-30: 67.79659370537567USD
- 2026-10-31: 67.79659370537567USD
- 2026-11-01: 67.79659370537567USD
- 2026-11-02: 67.79659370537567USD
- 2026-11-03: 67.79659370537567USD
- 2026-11-04: 103.93017886997987USD
- 2026-11-05: 86.61210338892366USD
- 2026-11-06: 86.61210338892366USD
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 86.61210338892366USD
- 2026-11-10: 86.61210338892366USD
- 2026-11-11: 86.61210338892366USD
- 2026-11-12: 86.61210338892366USD
- 2026-11-13: 103.93017886997987USD
- 2026-11-14: 86.61210338892366USD
- 2026-11-15: 86.61210338892366USD
- 2026-11-16: 86.61210338892366USD
- 2026-11-17: 103.93017886997987USD
- 2026-11-18: 103.93017886997987USD
- 2026-11-19: 86.61210338892366USD
- 2026-11-20: 86.61210338892366USD
- 2026-11-21: 67.79659370537567USD
- 2026-11-22: 67.79659370537567USD
- 2026-11-23: 67.79659370537567USD
- 2026-11-24: 67.79659370537567USD
- 2026-11-25: 86.61210338892366USD
- 2026-11-26: 86.61210338892366USD
- 2026-11-27: 86.61210338892366USD
- 2026-11-28: 86.61210338892366USD
- 2026-11-29: 86.61210338892366USD
- 2026-11-30: 90.3665218074875USD
- 2026-12-01: 75.29458473896027USD
- 2026-12-02: NO DATA
- 2026-12-03: 75.29458473896027USD
- 2026-12-04: 72.28887912457276USD
- 2026-12-05: 75.57469351461792USD
The check-in location differs from the property location. Check-in location: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 9:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
- Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Beach (Nearby)
Activities
Swimming pool
Beach (Nearby)
Child Pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Restaurant
Non-Smoking Rooms
Beach Sun Loungers
Services
Tour Desk
Housekeeping
Luggage Storage
Internet
Free Wi-Fi