What are the check-in and check-out times?

Check-in is from 3:00 PM until 8:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request, and additional fees may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of EUR 150 per vehicle (one-way, maximum occupancy 8). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

Where is the hotel located in relation to key landmarks?

The property is located in Venice City Center, just a 4-minute walk from Rialto Bridge and 5 minutes from St. Mark's Square. Nearby attractions include St. Mark's Basilica and the Grand Canal.

What are the policies for guests staying with children?

Children aged 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding. All guests, including children, must be present at check-in and show their government-issued photo ID.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 40 per stay. Additional beds or rollaway beds information is not specified.

Palazzo San Luca Guest House in Venice

Average nightly price at Palazzo San Luca by month, last 12 months (USD)
Month	Average price
January	$163
February	$236
March	$187
April	$283
May	$434
June	$307
July	$226
August	$225
September	$323
October	$279
November	$163
December	$160

What guests think

At Palazzo San Luca, guests consistently praise the central location near Rialto and St Mark’s, the friendly, hands-on staff, and generally clean, comfortable rooms and spacious apartments, making it a convenient base for exploring Venice.

Many highlight proactive communication, help with luggage, and thoughtful touches like welcome drinks or arranging water taxis and Murano glass visits. Common caveats include no elevator with steep, narrow stairs; some small or low-ceiling attic rooms; and occasional issues like weak Wi‑Fi, air‑conditioning or water, plus confusion about annex units and check‑in. Expect a charming, central stay best for travelers comfortable with stairs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: there is no elevator and access often involves steep, narrow stairs; some units feature rooftop terraces or balconies and kitchens. Luggage storage and welcome drinks are noted, and a few apartments are in nearby annexes.

Related guest reviews

10

Taya

Aug 19, 2025

·

Stayed 2 nights

Suite was very large and central to everything in Venice. Beds were very comfortable and suite was clean and well decorated. Highly recommend. The ad said there was laundry facilities (I thought this meant washer/dryer) but it meant you could pay the staff to clean your clothes at a very high cost.

10

Michelle

Aug 19, 2025

·

Stayed 1 night

Beautiful hotel. We were 3 adults and 2 kids, had an entire apartment to ourselves, offsite. The only thing was there was no elevator.

8

diane

Oct 5, 2025

·

Stayed 3 nights

The location was convenient and easy to find. Shops and dining options within steps. The room and bathroom were quite small and after three days felt a bit tight. There is not an elevator so there were steps to walk. Staff were helpful in carrying the heavy luggage up and down the four flights of stairs.

10

Maria Cecilia

Nov 24, 2025

·

Stayed 4 nights

Yes the kitchen was fully equipped we had the chance to cook our own food, the location was so close to a grocery store.

10

Rodney

Aug 8, 2024

·

Stayed 1 night

Property was in great walking location to all the sites in Venice. It was clean and well maintained. Only challenge was carrying up all of Family's luggage 3 stories, but was a great workout :)

10

Julie D.

Oct 21, 2025

·

Stayed 2 nights

The staff was excellent and very professional and friendly. It is very convenient to the sights and streets of Venice. The hidden gem!!! The only thing I would warn people of is that there is no elevator and we were on the very top, which we enjoyed because it had a terrace to enjoy outside. But, if anyone could not do stairs, narrow stairs, be careful. We loved it, thank you:)

10

Todd

Aug 28, 2025

·

Stayed 3 nights

Very clean and comfortable. Great location. Only downside was all the stairs. Definitely not accessible for someone with mobility issues. Otherwise I would highly recommend this property

10

Sara

Oct 24, 2025

·

Stayed 2 nights

Great that we were able to drop bags early to explore the city. Spacious living area and bedroom, kitchen area compact but works, although local shops did not have extra nespresso capsules so take some with you if you like more than 1! Best things are the great location and roof terrace overlooking a canal. Beautiful. There is another bedroom on the mezzanine next to roof terrace, felt a more comfortable bed however the steep stairs down were too risky for middle of the night trips Nothing to fault

8

Melanie

Oct 4, 2024

·

Stayed 3 nights

Gute Lage, fußläufig von der Rialto Brücke aus zu erreichen. Guter Ausgangspunkt für alle Sehenswürdigkeiten. Die Mansardenwohnung ist traumhaft mit der Dachterrasse

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10

Allen

Oct 17, 2023

·

Stayed 3 nights

An extremely nice boutique hotel ideally located , with extremely friendly and helpful staff. Even though I would have preferred it if they had an elevator to get to your rooms , I believe the pluses far outweigh the minuses, and would recommend and stay there again!

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Cleanliness

Cleanliness is widely praised, with many describing rooms and apartments as spotless. A few guests reported dust, worn areas, or missed housekeeping.

Related guest reviews

10

Bruna

Feb 25, 2026

·

Stayed 2 nights

Nossa experiência foi incrível! O hotel é maravilhoso, muito bem cuidado e com uma equipe extremamente atenciosa. Os quartos são confortáveis e a limpeza impecável. A localização é excelente, próxima aos principais pontos da cidade, o que facilitou muito nossos passeios. Recomendo sem dúvidas!

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8

Nicole

May 21, 2024

·

Stayed 2 nights

It was a very nice room, some furniture pieces needed a deep cleaning though. Also had some issues communicating with hotel prior to arrival and lack of responsiveness.

4

Genalyn

May 25, 2024

·

Stayed 1 night

As soon as we walked in the property, we all started to sneeze probably due to mildew smell. Spider webs and spider in our room. Definitely needs an update

10

Melody

Jun 25, 2025

·

Stayed 1 night

Very clean. Super nice staff.

10

Melissa

Aug 4, 2025

·

Stayed 2 nights

Amazing location and the staff was so helpful. The apartment was very clean and spacious.

10

Madhumitha

Apr 23, 2025

·

Stayed 1 night

Very communicative and helpful hotel staff. Easy access to Rialto bridge and St.Marks square. Clean and comfortable suite. Easy and relaxed overall

10

Todd

Aug 28, 2025

·

Stayed 3 nights

Very clean and comfortable. Great location. Only downside was all the stairs. Definitely not accessible for someone with mobility issues. Otherwise I would highly recommend this property

8

Toty

Mar 7, 2025

·

Stayed 3 nights

There's no access to go to the patio. No privacy in one of the bedrooms. Durty dishes. If planning to cook bring your own spices. Microwave not working. Dusty everywhere.

10

Andreina

Jun 15, 2023

·

Stayed 1 night

El hotel tiene una excelente ubicación, se puede recorrer Venezia a pie y llegar a los puntos más importantes sin ningún problema. Hay q caminar unos 5 minutos de la parada Rialto al hotel y subir un piso por escalera (ningún problemas para nosotros, sólo lo comento para quienes tienen algún problema de movilidad). Antes de llegar nos enviaron las instrucciones para llegar al lugar y para el check in bien detalladlas. El apartamento es amplio y muy cómodo para 4 personas (fuimos 2 adultos y 2 adolescentes) con 2 camas doble, un pequeño balcón, mini fridge y el baño remodelado muy cómodo. Estaba todo muy limpio. Nos recibió Giorgia y su atención fue excelente! Nos explicó todo y nos dio algunas recomendaciones para comer y para tomar la góndola. Llegamos antes de la hora del checking y nos guardaron las maletas sin ningún cargo, luego nos avisaron cuando ya estuvo lista la habitación. Muy recomendado!

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8

John

Jun 4, 2025

·

Stayed 4 nights

The property is very well located, walkable to shopping and restaurants. Very quiet and clean.

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Rooms

Accommodation ranges from compact rooms to very spacious apartments, often comfortable and sometimes with terraces or views. Some attic or upper-floor rooms feel tight or have low ceilings; bathrooms can be small, and Wi‑Fi or AC issues appear occasionally.

Related guest reviews

8

Jean-Marc

Nov 10, 2025

·

Stayed 7 nights

Chambre et salle d'eau propres, aménagées avec goût dans un hôtel très bien situé sur une place calme en dehors des circuits de touristes, tout en étant proche des points névralgiques : pont Rialto, place San Marco. Le personnel, présent de 8h à 20h, est très accueillant. Seul bémol pour les chambres dites "classiques" le manque de place pour déposer ses affaires.

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6

edmond

May 31, 2025

·

Stayed 2 nights

Location was good, room very tiny although that made the AC work great. WIFI was absolutely horrible.

8

diane

Oct 5, 2025

·

Stayed 3 nights

The location was convenient and easy to find. Shops and dining options within steps. The room and bathroom were quite small and after three days felt a bit tight. There is not an elevator so there were steps to walk. Staff were helpful in carrying the heavy luggage up and down the four flights of stairs.

10

Brad & Nancy

Aug 5, 2025

·

Stayed 2 nights

Very spacious, clean, great views.

10

Hayley

Feb 1, 2026

·

Stayed 3 nights

Rooms were lovely. Staff were friendly, it was a lovely stay. Some of the neighbours were unfortunately a bit loud but the hotel itself was fine.

10

Randy

Oct 29, 2025

·

Stayed 2 nights

Great location and incredible views from the terrace overlooking Venice

10

Sara

Oct 24, 2025

·

Stayed 2 nights

Great that we were able to drop bags early to explore the city. Spacious living area and bedroom, kitchen area compact but works, although local shops did not have extra nespresso capsules so take some with you if you like more than 1! Best things are the great location and roof terrace overlooking a canal. Beautiful. There is another bedroom on the mezzanine next to roof terrace, felt a more comfortable bed however the steep stairs down were too risky for middle of the night trips Nothing to fault

10

Tyler

Jan 19, 2026

·

Stayed 2 nights

Such an amazing spot with very unique and quirky rooms! We had the loft with private balcony which was fabulous! Probably not great for taller folks we are 5ft 6 inches and it was just right. Lovely views, confortable bed, friendly helpful staff and so close to Rialto Bridge and the square.

10

Carol

Oct 3, 2025

·

Stayed 1 night

Unexpectedly spacious room with great bathroom. Upon arriving at the property we recovered from a long day of travel with a complementary glass of wine while our bags were taken to our room. Excellent location.

10

Jose Antonio

Aug 9, 2025

·

Stayed 3 nights

The double room is good, with a large bed and bright lighting. The bathroom is small, but comfortable and clean. The staff is very friendly. The hotel is very small, with six rooms in the building and several family apartments nearby. The terrace photos are of only one of the rooms on the third floor; the others have only two exterior windows.

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Service

Service stands out as friendly, welcoming, and proactive—staff provide clear directions, carry luggage, store bags, and arrange taxis or tours, with thoughtful touches like welcome drinks. A few guests noted limited reception hours or slower issue resolution after hours.

Related guest reviews

10

Sonja

Jul 29, 2025

·

Stayed 4 nights

My mom, aunts, and I extended our European vacation and spent four nights at Palazzo San Luca — and we’re so glad we did! Cosmin was absolutely amazing. He picked us up from the airport via water taxi and personally escorted us to the apartment. That alone was such a relief, especially with three elderly women and all their suitcases navigating the winding streets of Venice. We felt bad that he had to carry all our luggage up to the third-floor walk-up — the only minor downside of our stay — but he did so with incredible patience and kindness, which we truly appreciated. The staff was equally accommodating, responding quickly and with warmth whenever we needed anything. The apartment itself was clean, spacious, and very comfortable — perfect for a relaxing stay. If I return to Venice (and I hope I do), I would definitely stay at Palazzo San Luca again!

10

Linda

Jun 20, 2024

·

Stayed 1 night

Staff were amazing! So friendly and helpful. The location of the property is perfect, easy access to and from both train station and airport. Easy, short walk to Rialto Bridge. Will definitely recommend anyone to stay there

10

Sheila

Nov 8, 2025

·

Stayed 2 nights

Wow! This B&B is located in the middle of everything! Shopping, restaurants, activities are literally just 5 steps away! We were greeted by Cosmin, concierge/bar tender. Checked us in and offered complimentary drinks of our choice. We appreciated that! We chatted with Cosmin a little bit. He’s very knowledgeable of the area, culture, food, and very polite. We felt very comfortable :) The only time we saw Cosmin or any of the staff was during our check in. But, that’s expected at any B&B, unless you need something else. We didn't, so we are good! Our room is large. There’s a small veranda where guests who smoke can use/go to smoke. No elevator, but that’s expected given that this property is very old and has a lot of history. We loved the old vibe! There’s a lot more to see and do! We wished we could stayed longer! I would definitely recommend staying at Palazzo San Luca in Venice!

10

Brandon

Jul 26, 2023

·

Stayed 1 night

The owner and staff were the friendliest and warmest people making our stay incredibly nice. They were also very helpful and the hotel is immaculate!

10

Jason

Apr 7, 2024

·

Stayed 2 nights

Great property for families. Excellent location. Friendly and helpful staff available for late checkin, which is usually a big deal if you’re coming in from overseas. They will hold on to your luggage after check-out for free. I would definitely recommend this property.

10

Mary

Jul 3, 2025

·

Stayed 2 nights

Highly reccomend the Premier apt in the annex at Palazzo San Luca. Lovely 2 bedroom with 4 beds, two terraces, kitchen and living area- all gorgeously furnished and well maintained. Location is perfect: Close to airport and train station and walkable to eveything. Cosmi at checkin was a delight and gave us great service and excellent meal ideas. Area was safe and charming. Apt is on second floor but they will assist with luggage if needed. Ac worked well and their instructions for checkin and transfers were perfect. Would absolutely stay again! Recvd a fantastic bottle of wine as a VIP expedia member and they stired luggage for us before and after checkin.

10

Jared

Jul 19, 2025

·

Stayed 2 nights

The property was a short walk away from major attractions in the city and surrounded by fantastic dining and shopping options. The property owners were extremely accommodating, providing detailed directions, which are absolutely necessary, and even helped us secure a private water taxi for our early departure from Venice airport.

10

jennibeth

Aug 10, 2025

·

Stayed 2 nights

Good experienced. The staff was very helpful in setting up taxi service and recommendations. They even offered me wine upon my arrival. Thank you !

10

Shareen

Jan 5, 2024

·

Stayed 2 nights

The staff (particularly Cozmin) at Palazzo San Luca was outstanding - from communication prior to arrival, returning a found and beloved scarf, to arranging an airport shuttle when it was (sadly) time to depart. Our clean and well-appointed premier apartment was in the annex, but just steps away from the hotel and their excellent service. Everything you need and want out of a visit to Venice is just outside your door - Grand Canal, Rialto bridge, restaurants, opera, shopping. Highly recommend Palazzo San Luca.

10

Dhara

Oct 24, 2025

·

Stayed 4 nights

Great location. Hotel is in very quiet street. 5 minute walk from the Rialto bridge and 7 minute walk from San Marco plaza. We stayed four nights in 2 bedrooms suit. Hotel manager Swami was extremely helpful. She also arranged private viewing of glass factory in murano island at no additional cost. We will definitely stay again and also recommend other family members to book it here on their trip to Venice.

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Location

Extremely central—minutes to Rialto Bridge and St Mark’s—yet often on quiet streets, with easy access to vaporetto stops and major sights. A few guests found the entrance initially hard to locate.

Related guest reviews

10

James

Aug 24, 2023

·

Stayed 2 nights

The accommodation was perfectly located to walk to all the sights. Literally only three minutes from the Rialto Bridge. Has AC which was a great perk as it was very warm when we visited. The staff was friendly and helpful.

10

Susan

May 5, 2025

·

Stayed 3 nights

Very central location but also quiet and close to a supermarket

10

Travis

Aug 25, 2024

·

Stayed 3 nights

Excellent location.

10

Teri

May 8, 2025

·

Stayed 3 nights

A charming Italian characteristic hotel with helpful and friendly staff. Located in a quiet yet convenient location, close to vaporetto service and all essentials. Facility is clean. Although it does not have an elevator. A couple of minor feedback, lights in our room(violet)were very dim, brighter lightbulbs would be helpful. Proving tissue paper in unit would’ve been great. Staff can help with securing Vivaldi concert tickets

10

Polly H.

Jun 14, 2023

·

Stayed 3 nights

Excellent location!

10

Bradlee

Apr 25, 2025

·

Stayed 2 nights

Great location

10

Kwong Ming

Oct 24, 2025

·

Stayed 3 nights

Everything great, location nearby train station around 15 mins or going there by sea-bus.

10

Dhara

Oct 24, 2025

·

Stayed 4 nights

Great location. Hotel is in very quiet street. 5 minute walk from the Rialto bridge and 7 minute walk from San Marco plaza. We stayed four nights in 2 bedrooms suit. Hotel manager Swami was extremely helpful. She also arranged private viewing of glass factory in murano island at no additional cost. We will definitely stay again and also recommend other family members to book it here on their trip to Venice.

10

PRISCILA

Feb 21, 2026

·

Stayed 2 nights

Localização excelente

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10

rafael

Nov 28, 2024

·

Stayed 3 nights

Authentic Venetian experience. Amazing communication with host. Excellent location for all you need to to see and do around Venice. Will definitely be back.

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Dining

On-site dining appears limited and several guests note no breakfast service, though coffee or welcome drinks may be offered. Restaurants and cafes are very close, and staff frequently provide helpful recommendations.

Related guest reviews

10

Glenn

Jul 27, 2023

·

Stayed 1 night

Hotel was in a nice quiet area but bars/restaurants in close proximity, historic landmarks nearby. Excellent communication before arrival, and the room was of good size with ensuite facilities, would thoroughly recommend this hotel.

10

Carlos Andres

Jun 28, 2025

·

Stayed 2 nights

A really good location, the hotel is close to the main train station, very clean, good restaurants near. Súper recommended!

10

Sheila

Nov 8, 2025

·

Stayed 2 nights

Wow! This B&B is located in the middle of everything! Shopping, restaurants, activities are literally just 5 steps away! We were greeted by Cosmin, concierge/bar tender. Checked us in and offered complimentary drinks of our choice. We appreciated that! We chatted with Cosmin a little bit. He’s very knowledgeable of the area, culture, food, and very polite. We felt very comfortable :) The only time we saw Cosmin or any of the staff was during our check in. But, that’s expected at any B&B, unless you need something else. We didn't, so we are good! Our room is large. There’s a small veranda where guests who smoke can use/go to smoke. No elevator, but that’s expected given that this property is very old and has a lot of history. We loved the old vibe! There’s a lot more to see and do! We wished we could stayed longer! I would definitely recommend staying at Palazzo San Luca in Venice!

10

Brittany

Sep 18, 2024

·

Stayed 1 night

Our original air bnb plan fell through on our way to Venice. The staff is spectacular. They messaged to assist with a seamless arrival, gave us many parking options with details on each, and arranged a private transfer from parking to hotel—which was gorgeous and a cool experience on its own. We loved the rooms/apartment. Beautiful, unique, classic, with updated bathroom. The location can’t be beat. They gave us recs for sunset drinks and restaurants. I can’t say enough good things about our stay. We went from stressed and almost cancelling our plan to see Venice, to one of the best days of our trip!

8

JANET

May 10, 2023

·

Stayed 3 nights

Very clean and quiet, with a very comfortable bed! Close to all amenities, so it was easy to get breakfast as this is not available at the property

6

Carlos

Jun 1, 2025

·

Stayed 2 nights

The location is good, close to the vaporeto station, just to be 100% clear, the palace does not have a lift and you could be in a third floor,not a restaurant for breakfast, and the room was not made after the first night, it is more a RB&B without clean service.

10

Heriberto

May 14, 2025

·

Stayed 2 nights

Friendly and helpful staff. The area is safe and quiet. Rooms are comfortable and clean. Everything is available to you within walking distance. The staff is very responsive and they will provide dinning recommendations in the area. Good choices! We recommend this place.

10

Gina

Sep 18, 2023

·

The staff was very helpful and cheerful. We hope they can puchase a liquor license soon! Their bar area looks amazing, and would have been nice to enjoy an evening drink.

10

fabio

Feb 1, 2026

·

Stayed 2 nights

Ótima equipe, café da manhã muito bom, camas muito confortáveis Ótimo banheiro também A localização é boa

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10

JOHNNY

May 15, 2024

·

Stayed 1 night

Everything was fantastic from the service to the place… very helpful staff that gave us great recommendations on where to eat

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $264	14
15 $134	16 $130	17 $162	18 $169	19 $188	20 $276	21 $358
22 $129	23 $124	24 $116	25 $144	26 $154	27 $305	28 $200
29 $141	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
		1 $109	2 $124	3 $110	4 $166	5 $256
6 $144	7 $166	8 $109	9 $124	10 $112	11 $143	12 $175
13 $119	14 $123	15 $114	16 $120	17 $112	18 $148	19 $169
20 $148	21 $178	22 $136	23 $137	24 $150	25 $154	26 $213
27 $182	28 $199	29 $201	30 $218	31

Palazzo San Luca

Prices for Palazzo San Luca

Monthly average prices

About this property

Location

Room options

Classic Double Room, Ensuite

Train Station Apartment (Different Address)

Junior Apartment, City View, Annex Building

Panoramic Penthouse, Annex Building (San Polo District)

Superior Suite, Ensuite

Superior Double Room, Ensuite

Presidential Duplex, Terrace, Annex Building

Deluxe Condo, Annex Building (San Polo 2342)

Deluxe Double Room, Ensuite (Mansarda)

Luxury Suite, Ensuite

Comfort Apartment, Annex Building (San Polo District)

Family Suite, Connecting Rooms

Premier Apartment, Annex Building

Signature Apartment, Canal View, Annex Building

Guest reviews of Palazzo San Luca

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Palazzo San Luca

Prices for upcoming dates

Business details