Name: Hampton Inn & Suites Salem, OR
Address: 510 Hawthorne Ave Se, Southeast Salem, Salem, Oregon, United States of America, Salem, Marion County, US
Price range: US$124–US$327 per night
Rating: 8.93

What guests think

Hampton Inn & Suites Salem, OR earns strong praise for clean, comfortable rooms, friendly service, and a reliable hot breakfast, with many guests highlighting easy freeway access and a generally quiet stay despite occasional busy periods and youth teams.

Common positives include spacious rooms, good coffee, and convenient parking. Recurring drawbacks are noise from adjacent or upper rooms, some firm or aging mattresses, and occasional housekeeping or maintenance lapses. Several reviews also mention area homelessness and, at times, crowded breakfast seating or an out-of-order elevator. Expect a modern, well-kept midrange stay with generally warm service and solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently use the indoor pool and hot tub, and a few note an on-site gym and convenient parking. Issues appear occasionally, such as an overly hot hot tub, sporadic pool cleanliness, an elevator out of service, and limited security coverage.

Related guest reviews

10

Gwen

15 Jul 2025

·

Stayed 1 night

Enjoyed our stay, kids loved the pool.

10

Michael

21 Nov 2025

·

Stayed 4 nights

The only issue was one of their elevators was down, otherwise super.

10

Frank

14 Jul 2025

·

Stayed 3 nights

Very clean and conveniently located. Staff is very nice and helpful. Breakfast was decent and to anyone questioning, yes they do have waffle irons. Pool area was up to par.

8

Oscar

9 Jun 2024

·

Stayed 1 night

All was excellent, aside for the pool. Pool had garbage inside.

8

Holli

9 Jun 2025

·

Stayed 1 night

Everything was great except how warm the public areas weee in the 93 degree day

10

Jeremy

25 Jul 2024

·

Stayed 1 night

My truck was broken into and phone taken but no exterior camera on site

10

Eileen

16 Sept 2025

·

Stayed 2 nights

We liked everything. Clean, quiet, wonderful coffee and breakfast. Terrific parking and very nice staff.

10

Julian

28 Nov 2024

·

Stayed 1 night

One of the best hotel I have ever stayed in. They take seriously their quote from the main entrance “If you are happy, we are happy”. They provide you with everything you might need. The room was very spacious, clean, and cozy. The staff was very kind and welcoming. It’s got a warm indoor pool and jacuzzi and a gym. Great for the price!

10

Michelle

8 Jul 2023

·

Stayed 1 night

Was a nice stop on our way home from our road trip to Washington. Good price and was clean. Didn’t stay long but breakfast was included and pretty good. There was a 24 hr gym I wish we had used but we were too tired. Indoor pool too. Wouldn’t mind staying there again on our next trip through Salem!

8

Logan

24 Oct 2024

·

Stayed 1 night

Room was great and exactly what we needed. Only downside was there was spit made of mucus floating in the pool. Likely was from the most recent guest using the pool being disgusting. Not blaming the hotel since everything else was great but that was unfortunate and very gross to find while swimming. Breakfast was great as well.

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Cleanliness

Many reviews describe the hotel and rooms as very clean and well kept. A minority reported lapses like dirty bedding or furniture, lingering cleaner odors, or minor drainage issues.

Related guest reviews

2

Kari

21 Sept 2024

·

Stayed 1 night

The rooms are not clean! I checked in and my first room had wrappers on the floor and dog hair through out. They clearly have not vacuumed in awhile. After talking to staff, I was moved to another room and it is even worse! There are toe nail clippings on the carpet and hair on the pillows. We will never stay here again.

6

SONIA

17 Jul 2025

·

Stayed 1 night

The bedding was dirty and stained; had to remove the blanket and just use the sheet. Besides that, everything was fine. Price was good, hotel was conveniently located.

2

Mark

17 Jun 2023

·

Stayed 1 night

The room had an overpowering smell from cleaning materials. Did not have another room available.

10

Dirk

12 Jun 2023

·

Stayed 1 night

Fast check in! This was one of the cleanest hotels that I’ve stayed in. Plenty of pillows to choose from and the bedding was immaculate. The free breakfast was typical hotel fare, but the area was clean and organized. Kudos to the entire staff.

10

Courtney

22 Jan 2024

·

Stayed 1 night

Cleanest hotel with the largest room we've stayed in for a while now. The staff was very friendly. Such a great place after traveling for sports and having not do nice or dirty hotels recently.

10

Yong

14 May 2025

·

Stayed 1 night

The hotel is quiet and comfortable, very clean, with large rooms, easy access, shopping and dining within one to two miles, and free breakfast in the morning

10

Daniel

1 Mar 2024

·

Stayed 3 nights

Just a great experience. Staff very friendly, room very clean.

4

Sherman

2 May 2024

·

Stayed 1 night

Well the room was ok! As far as the sofa bed it was another thing. Not clean period. Crumbs underneath as well as an in and out French fries empty container with an empty water bottle underneath sofa. Also when I opened up the bed a huge spider came out and couldn’t catch it. Had to change rooms which took a few hours to do. It was a horrible experience until we were finally able to solve us getting another room after 3am.

10

Kim

15 Jul 2025

·

Stayed 1 night

Very nice stay. Spacious clean and quiet

10

Jeana

6 Jun 2025

·

Stayed 1 night

The hotel was very nice and clean. Check-in and check out was easy.

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Rooms

Rooms are generally spacious and comfortable, with layouts that work well for families and accessible options. Downsides mentioned across reviews include noise from neighboring rooms or above and mattresses that some found too firm or worn.

Related guest reviews

6

Kirk

8 Apr 2024

·

Stayed 2 nights

All was fine except the mattress. It was way past its prime and as soon as we sat on it, we could feel the wood bed underneath. We did not sleep well and were mostly uncomfortable. Not good.

6

Valorie

9 Dec 2024

·

Stayed 1 night

Husband and I stayed overnight while attending a local event. On the plus side, the front desk staff was extremely kind and helpful and check-in was super fast and easy. Our room was on the third floor and everything was clean and comfortable. The only downside was a loud hammering noise that startled us several times, fortunately not when we were trying to sleep! It sounding like there was someone banging on the walls inside our closet, near the bathroom with a large hammer! The walls were also thin. We could hear our neighbors talking in the room next door; and we were awakened at around 5:00am the next morning by heavy footsteps and a metal water bottle(?) being dropped on the floor in the room above us. IF we stay here again, it will only be if we can have a 4th floor room at the END of a hallway.

10

Michael

14 Feb 2023

·

Stayed 1 night

Very Large , well appointed rooms with the comfy bed you come to Hampton Inn and Suites for

8

Veronica

16 Sept 2025

·

Stayed 1 night

Everything was nice but the bed was very hard. Did not get a good nights sleep. I woke up stiff and I don’t even have a back issue. Otherwise, everything was decent.

10

Marcus

31 Jul 2025

·

Stayed 1 night

Room was spacious and breakfast was outstanding.

10

Gary

7 Dec 2024

·

Stayed 1 night

We were in for one night. The room was a good size and very clean. Staff very friendly and helpful.

10

Joseph

30 Nov 2023

·

Stayed 1 night

Room was quiet and comfortable.

8

william

20 Oct 2025

·

Stayed 2 nights

Room very nice especially for a wheelchair user. Had a roll in shower which was nice a large however I think as much water filled out as in. The additional floor drain out side the shower didn’t have enough slope to keep a small lake from forming. Very clean and nice carpet a furnishings. They could have used a couple more garbage cons for the size of the room. Overall we were happy enough. Breakfast looked good unfortunately we had little time to enjoy. Great coffee!

10

Diane

23 Jun 2025

·

Stayed 2 nights

This hotel was a great location for our excursion to the Willamette Valley and coast of Oregon. It was quiet, the staff was friendly, the breakfast was perfect and it had wonderful amenities. The only negative was that the mattress was somewhat lumpy and probably due for replacement. The room; however, more than made up for it given its size and layout. I would stay here again if I returned.

8

Teresa

19 Oct 2025

·

Stayed 1 night

Clean room, safe place, but the beds were a little too hard.

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Service

Service is widely praised as friendly, helpful, and efficient, with easy check-ins noted by many repeat guests. There are occasional complaints about slow room readiness, inconsistent responses, or an unfriendly interaction.

Related guest reviews

10

Amber

13 Nov 2025

·

Stayed 4 nights

Friendly staff and perfect perks.

2

Shelby

15 May 2024

·

Stayed 2 nights

Rude reception staff. Zero stars.

10

Victor

4 Dec 2025

·

Stayed 1 night

Clean. Excellent service.

10

Martha

28 May 2024

·

Stayed 1 night

Excellent staff

10

Daniel

13 Sept 2025

·

Stayed 3 nights

Stay at this location often and always have a great experience. Zurich is typically the person work through check in, he is very helpful and friendly.

6

Candace

2 Jul 2024

·

Stayed 1 night

The woman at the front desk when we arrived Sunday night at around 8:30 pm. She was over the top fantastic! She greeted everyone with a smile and didn’t get stressed with a lobby waiting for service. She thanked us for our patience and handled everyone with care. I didn’t get her name but should have. This hotel is very lucky to have her!

10

Carmen

2 Apr 2025

·

Stayed 2 nights

Great customer service

8

Archer

8 Jul 2023

·

Stayed 1 night

The initiation of my stay left much to be desired. I took advantage of the digital pre-check-in service through the hotel's app, diligently noting my arrival time of 3 PM. After several hours of traveling, I arrived punctually, only to be informed that our room was still not ready and there would be an additional wait of approximately 45 minutes. This unforeseen delay disrupted the remainder of my day's itinerary. Although the hotel boasts cutting-edge technology, there seemed to be a lack of intelligent communication to pre-emptively manage guest expectations. Moreover, the app's functionality failed to perform as a digital door key on my iPhone 14 Pro Max. The response from the front desk staff was indifferent, with a nonchalant, "Yeah, sometimes that happens." The breakfast offerings were decent, although nothing more than the standard fare one would expect. Despite the initial disappointment, I must commend the quality of the accommodations, which were highly satisfactory. The room was immaculate, offering a pleasing contrast to the initial check-in experience. However, the shaky start did cast a slight shadow over the otherwise pleasant stay.

10

Amy

24 Aug 2025

·

Stayed 1 night

Easy check in, friendly staff.

10

Michael

25 Aug 2025

·

Stayed 1 night

Zurich is a polite and friendly and helpful young man.

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Location

Location is convenient to the freeway and easy to find, with several noting a quiet setting. Some guests mention homelessness in the surrounding area and limited walkable attractions.

Related guest reviews

10

Scott

30 Dec 2024

·

Stayed 1 night

Good location. Newer part of town. Convenient location from freeway and offered a solid breakfast with a good amount of seating.

10

Kim

7 Dec 2025

·

Stayed 1 night

great location, quiet

10

Shaun

25 Feb 2024

·

Stayed 1 night

The property seemed to be in a safe neighborhood. Presented itself well.

10

Yong

14 May 2025

·

Stayed 1 night

The hotel is quiet and comfortable, very clean, with large rooms, easy access, shopping and dining within one to two miles, and free breakfast in the morning

10

Rodolfo Uribe

10 Apr 2023

·

Stayed 1 night

It was not the property fault. Unfortunately there was a lot of homeless around the area.

10

Donald

29 Sept 2025

·

Stayed 1 night

Easy to locate. Very clean. Great staff.

6

Paul

30 Sept 2025

·

Stayed 7 nights

The hotel is clean and the staff is friendly. The morning breakfast available is very good and stays open until 10 am. The downside, the rooms are very noisy. You can hear every movement in the room above along with the road traffic outside. The surrounding area is not the best, a lot of homeless, but they do have a private patrol service that keeps an eye on the parking lot and the grounds. Just as a note, the state penitentiary is only two blocks away. Downtown Salem? Well, you will have to judge for yourself.

8

james

11 Nov 2024

·

Stayed 2 nights

Easy access to salem

10

Catherine

5 Jul 2025

·

Stayed 1 night

Great location and spacious property

10

Bruce

6 Apr 2024

·

Stayed 1 night

Easy access from freeway. Not much to walk to, but quiet locale. Salem a great place to live, not much for tourists.

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Dining

Breakfast receives consistent approval for variety and quality, including waffles and good coffee. Some guests found certain items cold or the seating area crowded at peak times.

Related guest reviews

6

Jean

9 Apr 2023

·

Stayed 1 night

I specifically stayed at this hotel because they had an actual breakfast as well as a hot tub. The biggest positive that I wasn't expecting was the central heating. No loud air coming on and off throughout the night. HOWEVER, the temperature of the hot tub so SOOOO hot that everyone could on stay in the tub only a couple of minutes before their skin was bright red. I was very disappointed. The next morning after a good night sleep (thank you quiet heater) I went down to breakfast. People were making waffles and toast and cereal and eating eggs and everything looked good because the staff was constantly taking away the trays and replacing them. (Annoying but understandable; they wanted the buffet to look nice.) HOWEVER, there was NO where to sit. Most tables for 4 had 1 person sitting at them. (It was very crowded.) I had a plate full of food and had to stand in the lobby with my drink on the floor. A trip to Denny's would have actually been better. (The food would have been as well.) I will stay at this hotel again, but only because of the central air.

10

Tom

1 Mar 2024

·

Stayed 1 night

What I liked...front desk help was excellent and friendly. Entire facility was clean. They didn't cut corners on little amenities in the room. They offered complimentary toiletries if you forgot them. The complimentary breakfast was VERY good. Actual oatmeal (not packages) quality fruit, eggs, waffles...Everything you might want. The furnishings were quality. Clean, smoothly functional dresser drawers. Well made. Built to last. What I didn’t love...the hvac unit was a bit noisy. The shower was clean and functional but worn. Time to replace. I will definitely look to stay at more Hampton Inns in the future.

6

Patricia

7 Dec 2025

·

Stayed 1 night

Thank you. Breakfasts was actually ok. Most food in keepers like eggs were cold

8

Cindy

16 Jun 2025

·

Stayed 2 nights

It was clean, breakfast was good, no charges

10

Loren

29 Aug 2024

·

Stayed 1 night

Fine stay. Clean property and decent breakfast.

10

David

26 Sept 2024

·

Stayed 1 night

Very clean, quiet hotel, very consistent with Hampton Inn everywhere. Good breakfast. I liked the "go bag" snack!

10

Frank

14 Jul 2025

·

Stayed 3 nights

Very clean and conveniently located. Staff is very nice and helpful. Breakfast was decent and to anyone questioning, yes they do have waffle irons. Pool area was up to par.

10

Mat

27 Sept 2024

·

Stayed 1 night

loved it! very nice rooms and great breakfast

10

Frank

1 Oct 2024

·

Stayed 6 nights

We were checked in an hour early and requested the top floor for a more quiet stay. The front desk was very accommodating and the room was quiet. Breakfast was nice and varied during our week long visit. Very nice Hampton property.

10

Michelle

8 Jul 2023

·

Stayed 1 night

Was a nice stop on our way home from our road trip to Washington. Good price and was clean. Didn’t stay long but breakfast was included and pretty good. There was a 24 hr gym I wish we had used but we were too tired. Indoor pool too. Wouldn’t mind staying there again on our next trip through Salem!

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Month	Average price
January	US$118
February	US$157
March	US$150
April	US$160
May	US$173
June	US$204
July	US$188
August	US$189
September	US$169
October	US$161
November	US$145
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $207	16 $297	17 $206	18 $327	19 $272
20 $139	21 $165	22 $216	23 $243	24 $166	25 $222	26 $217
27 $132	28 $152	29 $143	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2	3 $179
4 $124	5 $125	6 $134	7 $126	8 $129	9 $184	10 $188
11 $124	12 $131	13 $160	14 $199	15 $262	16	17 $302
18 $163	19 $125	20 $135	21 $124	22 $124	23 $167	24 $145
25 $124	26 $124	27 $133	28 $126	29 $124	30 $147	31 $130

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Monthly average prices

About this property

Location

Room options

Premium Room, 2 Queen Beds, Refrigerator & Microwave

Premium Room, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 2 Queen Beds

Premium Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Room

Studio

Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Salem, OR

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