Name: Ivy Boutique Hotel
Address: 233 East Ontario, Streeterville, Chicago, Illinois, United States of America, Chicago, Cook County, US
Price range: US$216–US$774 per night
Rating: 8.67

What guests think

At Ivy Boutique Hotel, travelers consistently praise the very large, apartment-style rooms and convenient Streeterville location near Michigan Avenue and Navy Pier, while feedback on service ranges from warmly welcoming to uneven, with occasional delays or communication issues.

Many guests highlight deep soaking tubs and rainfall showers, but several note dated fixtures, spotty maintenance, and intermittent HVAC or hot-water problems. On-site amenities are limited for the price—no pool or gym, and restaurant, bar, and rooftop access are frequently closed or restricted—so expect to rely on nearby dining. Noise, Wi-Fi, and parking can be inconsistent, with off-site garages and no valet mentioned repeatedly. Overall, expect spacious comfort and a prime base with pared-back amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no pool or gym, and the restaurant/bar and rooftop are often closed or only for private events. Parking is off-site and can be pricey or confusing, with no valet; one elevator outage and lack of floor ice machines noted.

Related guest reviews

10

Carmen

17 Aug 2025

·

Stayed 2 nights

Being new to Chicago, I wanted to start my journey in the Streeterville section of the city. I wanted to stay in a small quiet luxury hotel to avoid the hustle bustle of the bigger hotel chains. Ivy Boutique was perfect ! Rooms are clean and the hotel is well maintained. They stored my luggage before check in which enabled me to take in a Cubs game. They also stored my luggage after check out. Upon checking in , they gave me a coupon to a local Irish pub for 20% off. I choose a room that included a soaking tub and a separate shower. The living room and the bedroom each included a TV. The whole hotel room was approximately 675 square feet. The room would make a great apartment. All it needed was a microwave and a small stove. The hotel doesn't have a pool which wasn't a deal breaker for me. The area itself is very walkable with lots of restaurants nearby. Try Volare, an Italian restaurant right around the corner. If you never been to Chicago, the Streeterville area is very busy with lots of people walking around. The hotel is only a block away from Michigan Ave with lots of medium to high end shopping as well. My stay at the Ivy Boutique Hotel made my visit to Chicago very enjoyable!

10

Tina

30 Jul 2025

·

Stayed 1 night

Outstanding, we loved it here both nights. This property does not have onsite parking or onsite restaurant per Expedia’s site. I parked around the corner in a ramp as my vehicle is a Nissan Armada & spaces are too tight for the ramp this hotel offers at $61 per night. We are both nights at Nora’s a block away it was so delicious & staff were wonderful!

6

Samantha

29 Jul 2025

·

Stayed 4 nights

The benefits of this property is that the one bedroom suite was spacious, but it did not have a door that closed off the one bedroom from the sitting area. We had three adults and were told that the couch could be slept on, but I had to ask for three extra blankets just to pad the couch to make it comfortable enough. There was not much hotel staff— but when we did request extra pillows and blankets, they were brought to us relatively promptly or we were giving them right away in the lobby level when we asked. Most of the front desk, staff was friendly and helpful, but one lady was very snippy and had attitude. There’s a rooftop deck, but it is closed to hotel guests because now they only use it for parties, which I thought was incredibly unfortunate to not be able to sit up there and work when it is not in use for private parties. Note that there is no gym. Overall, it was a comfortable stay, the bathroom was quite large with the sunken tub and separate standup shower that had a wonderful rain, head and strong pressure.

6

Nancy

21 Jul 2025

·

Stayed 3 nights

Even though the hotel says there is a roof top bar and restaurant, there is none. The rooftop is only for paid parties. It is closed otherwise. There is not a restaurant on premise. To get early check in I had to pay $50.00

8

Tracie

23 Jun 2025

·

Stayed 1 night

The room was spectacular! The walls were very thin though - there was a wedding party at the hotel and I think guests from that were next door and yelling and screaming all night. Check in guy was not very friendly - only said maybe 3 words to us. The girl helping at check in was amazing though. The parking situation is AWFUL! The garage you have to park in is terrible. It’s also on St Clair street which is info they should put on their site so it’s easily accessible! Not a great view from our room, but this room was amazing. Bathtub and shower are on point!

6

Donald

3 Jun 2025

·

Stayed 1 night

The suite was clean and the deep soaking tub for 2 was a plus but there is no food service, bar and restaurant is closed down.

10

Anna

3 Jun 2025

·

Stayed 3 nights

The location of the Ivy Boutique Hotel was perfect for what we wanted to do We shopped Michigan Ave, walked to the Bean, Grant Park, State Street, Navy Pier We visited the Ice Cream Museum, Cultural Center, Apple Store Unfortunately the amenities at the Ivy Boutique Hotel were lacking. The Hotel does not have a pool, gym or restaurant. The bar in the lobby also doubles as the front desk. It feels awkward to enjoy a cocktail when guests are checking in and out. We were quite disappointed when learning on our arrival that the hotel’s roof top deck is only available for private parties. Despite these shortcomings, we thoroughly enjoyed our stay in Chicago.

10

jay

21 Apr 2025

·

Stayed 5 nights

Everything was terrific except two things... 1) check in time is 4PM. WAY to late 2) One elevator was out of order the entire time. It made for a very frustrating wait each time I returned. Othjerwise the hotel and the staff were terrific.

8

Ken

17 May 2024

·

Stayed 2 nights

Had a good stay for two nights. Rooms were big and clean and nice bathrooms. Because it's a small place there were few options for dining inside the hotel, but you could walk outside and have immediate options all around. Biggest negative was no ice machines, so you had to go to the lobby and ask staff who would have to retrieve it for you from somewhere inaccessible to the guests.

6

Alexis

8 Aug 2023

·

Stayed 1 night

I picked this hotel because of the advertised parking options. When we checked in we were told the parking is around the corner (no big deal), but when we got to the garage it was full. While you can get your parking from this garage validated from the Ivy hotel, they do NOT have guaranteed parking available for the Ivy guests. Do not pick this hotel because of the seemingly cheaper/convenient parking option.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms very clean and well maintained, with housekeeping often praised. However, recurring complaints include missed service, stained or worn items, mold or mildew in bathrooms, and occasional odors or leftover debris.

Related guest reviews

10

MELISSA

31 Aug 2025

·

Stayed 1 night

The bathtub had a pubic hair in it. There was no tea or travel cups. The bed was to squishy and could feel under it. Bouncy and noisy. Plus size women can't do that. Even for sex it is dangerous and noisy and u go thru the mattress.

4

Yuan

9 Aug 2025

·

Stayed 3 nights

Floor looks dirty, no free water, whole hotel has a bad smell,

10

Richard

24 Jul 2025

·

Stayed 1 night

Lovely room - spacious, clean, and quiet. I will definitely stay here next time I travel to Chicago.

10

Stephen

18 Jul 2025

·

Stayed 3 nights

Lovely stay the hotel was clean with comfy beds great sheets very well located. With really friendly helpful staff

10

Samantha

30 Jun 2025

·

Stayed 6 nights

The staff was friendly and helpful. The room was clean and the beds were comfortable. The area is perfect to get everywhere.

4

yujin

17 Nov 2024

·

Stayed 1 night

Room was not clean and bedsheets stained yellow and brown.

8

Shannon

1 Mar 2024

·

This was a very nice property. Hotel room was nice and spacious for us. Some issues were the mirror TV didnt work and a few obvious wear and tear around room. The counter was chipped. It was still rose petals and dirt around the bed.

8

Muzic

25 Nov 2023

·

Stayed 1 night

The property needs an update. The flooring is uneven and dirty looking. The wall by the tub is cracking. I found a dirty coffee mug. I did enjoy the tub and living room area.

6

Matthew

14 Nov 2023

·

Stayed 4 nights

Hotel was fine. Furniture was a little rough. There was mold in the shower. Acoustics were terrible and we could hear the people in the next room. Ordered coffee one morning and the carafe was full of old, sour coffee. It wasn't terrible, but it didn't seem like a 4 star hotel.

4

yanyan

18 Apr 2023

·

Stayed 1 night

It looks like the bedding hasn't been changed since the last person stayed. There was no flat sheet on the bed, only a quilt with a quilt cover that had a big opening on the inside, you could easily see and touch the quilt from that opening.

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Rooms

Rooms are consistently praised for being very large, apartment-style spaces with separate seating and luxe baths featuring soaking tubs and rainfall showers. Downsides mentioned across reviews include thin walls and street noise, dated TVs and spotty Wi-Fi, variable HVAC or lighting, and some low or uncomfortable beds.

Related guest reviews

8

Giana

1 Aug 2025

·

Stayed 1 night

Room is huge!

8

Jhennifer

1 Aug 2025

·

Stayed 2 nights

Room was very nice and spacious, and the bath tub was just fantastic. The windows are huge with automatic blinds and the decor is beautiful. My only complaints are the outdated TVs, the screen that wasn’t working in the bathroom and the comforter that wasn’t thick enough.

10

Jazlyn

21 Jul 2025

·

Stayed 2 nights

Great location. Large rooms.

8

Tracie

23 Jun 2025

·

Stayed 1 night

The room was spectacular! The walls were very thin though - there was a wedding party at the hotel and I think guests from that were next door and yelling and screaming all night. Check in guy was not very friendly - only said maybe 3 words to us. The girl helping at check in was amazing though. The parking situation is AWFUL! The garage you have to park in is terrible. It’s also on St Clair street which is info they should put on their site so it’s easily accessible! Not a great view from our room, but this room was amazing. Bathtub and shower are on point!

10

Baris

11 Jun 2025

·

Stayed 1 night

The suite was great. It was like a one bedroom apartment well designed.

8

peter

6 Nov 2024

·

Stayed 4 nights

Room was very large but very dark.AC seems to be limited as to the temp it can get to get and it was not hot enough. Was very quiet hotel.

6

Viktoria

21 Jul 2024

·

Stayed 1 night

I wouldn’t pick this hotel if you arrive by car. They’re basically the only hotel in the are without valet oh parking close by. It’s also quite noisy, meaning the rooms are not very well isolated and we were woken up early by cleaning in other rooms and people moving around outside the room. For the price there are way better options in Chicago.

6

Marcus

23 Feb 2024

·

Stayed 3 nights

The bed was very uncomfortable. It was very stiff and had little to no cushion. The pillows were a bit thin and were also very uncomfortable. They had absolutely no cushion. My husband and I spent 3 nights there and we didn't sleep very well and ended up with back pain/stiff back.

8

Tony

12 Dec 2023

·

Stayed 5 nights

Really nice, spacious, hotel in excellent location, very near Mag Mile. Really comfortable rooms that made my 5 nights very pleasant. Only one thing - the Wi-Fi was patchy so some improvement there would be appreciated.

10

Edwin

6 Sept 2023

·

Stayed 3 nights

pros - great staff support given their working conditions. Big rooms! and everything was within walking distance cons - Terrible internet service and TV channels are hit/miss whether they are picked up.

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Service

Service is often described as friendly and accommodating, with several staff members praised by name. That said, multiple reviews cite slow or uneven responses, check-in delays, status or early-check-in issues, and occasional rudeness or poor follow-up.

Related guest reviews

2

tomiko

1 Nov 2025

·

Stayed 2 nights

In the past the hotel was much better.. I ended up checked out a day early They also didn’t honor my gold hotels.com membership status . & I have not been given a fund . I will not be staying there anymore..

2

candra

21 Aug 2025

·

Stayed 1 night

The hotel room itself was beautiful and modern, but the attitude of the staff completely ruined the experience. The customer service was shockingly poor, you’d honestly receive better treatment at a roadside motel. The staff were unhelpful, dismissive, and gave the impression that they simply didn’t care to be there. I couldn’t wait to leave.

8

Stacie

8 Aug 2025

·

Stayed 2 nights

Hotel is clean, staff is helpful.

10

Joseph

31 Jul 2025

·

Stayed 2 nights

Great location, easy to walk to Michigan Ave. Staff was very friendly and helpful.

8

Joe

21 Jul 2025

·

Stayed 2 nights

Room service is weak and the AC stopped next day we came and i called service desk and no one show up. The crew at the desk are super nice.

8

Tyreece

30 Jun 2025

·

Stayed 3 nights

Traveled For Pride, I originally am from the south suburbs of Chicago but i now live in Ohio. When I arrived it was a woman who came from out of country having some credit card issues, that pushed everyone's check in wait time til 30 minutes plus, which was frustrating after i had already been awoke for 24 hours (work then traveled) but once i was checked in everything was good, i didnt care for the small platform under the bed and wish it was a tad bit higher off the ground. The had complimentary tea and coffee but i wish their was more sugar and cream. Also i wasn't aware of the $100 per night incident fee so that was harsh on the pockets a tad bit. The housekeepers did a wonderful job every time they cleaned! Made everything looked brand spanking new. Check out was smooth and quick

2

Kai

24 May 2025

·

Stayed 3 nights

Room was super hot. Went to the front desk to let someone know. He pulled it up on the computer and said he reset it and it’s working. I told him the air coming from the vents was warm and not cool, but still insisted it must be working since the computer says it is. I asked what we could do if it’s not working and he asked me what I wanted, I said we could do another room and he told me there were no other rooms available. We were miserable that night, could barely sleep it was so hot. I talked to someone again the next morning and let them know the situation. They sent maintenance to look and they said it feels fine but let us switch to a different room. Asked them to change the return filter as it was clogged up and nasty. Tv in the bathroom doesn’t work. Shower door makes loud noises as if it’s going to break. Bed uncomfortable. Blinds did not work. Definitely not worth the cost, would stay anywhere else.

10

Anisha

10 Apr 2025

·

Stayed 1 night

The location was amazing! Staff went above and beyond! Room was nice big and spotless! I left an item, and the minute I called Francine told me what I needed to do! Roxanne & mya were also amazing! . I left a pair of glasses in the room. I called and inquired if they had been found! They indeed had been found. They told me what I needed to do to retrieve them (as I reside out of state). I sent a shipping label and they packaged the glasses and shipped them back to me! The communication was superb, and it’s not something that you come across often!! Great people! Amazing hotel and I’ll be returning!

6

eleni

2 Sept 2024

·

Stayed 1 night

My experience soured upon checkin and as they say first impressions are everything. I was there for one night for a business event and I chose a VIP property knowing that I could hopefully get an early check in. Upon arriving the fro t desk said they had no rooms available however for another $60 they could get me a room before 1pm but still no guarantees. So why would I pay this ? I think normal check in was 3pm. They didn’t care if I was an Expedia VIP member. Also others were able to check in. It’s too bad since the room was nice. I booked a junior suite. I would not stay here again. I’m always in chicago on business and there are too many other fabulous hotels

4

Moenisha

14 Jul 2023

·

Stayed 2 nights

We came to check in only to have the front desk give us a key card that did not work and the room was already occupied by other guests. Super loud and noisy guests around us made it hard to sleep and feel safe. Called for some amenities like more towels toilet paper toothpaste etc and it took them an hour to bring up only half of the requested items. No one offered to help carry up our bags for us. We were visiting from out of town and were super dissapointed with our experience and will not be returning to this hotel again.

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AI-generated summary based on recent guest reviews

Location

Location is widely praised as central and very walkable, close to Michigan Avenue, Navy Pier, restaurants, and shopping. A few guests note urban noise and that driving or parking in the area can be inconvenient.

Related guest reviews

10

Floyd

30 Nov 2025

·

Stayed 3 nights

The room was clean and spacious with great views. Hotel was close to shopping and walking distance to Navy Pier. Great restaurants nearby especially id you like Chicago's style pizza. Most importantly the staff is amazing.

10

claudia

31 Jul 2025

·

Stayed 2 nights

Great location!

8

Tesa

23 May 2025

·

Stayed 1 night

Very large room. Clean. Great location, very walkable and close the L. Lots of restaurants and shopping nearby. Staff was very nice and helpful. I would definitely stay there again!

10

Michael

9 Mar 2025

·

Stayed 1 night

Great location between Michigan Ave and the lake, close to lots of shopping, restaurants and attractions but still feels off the beaten path. The suite style rooms have a cool, sleek design that feel both contemporary and comfortable and are very good sized with a large bathroom, sleeping area and separate full-sized living room. Friendly, helpful front desk staff and lobby bar but no real other amenities.

10

Adam

14 Jan 2025

·

Stayed 2 nights

Location was excellent for a chicago winter downtown. Lots of options for shopping, site seeing, second city, RH Cafe, lincoln Zoo. Stayed in a larger room, very clean and nice bathroom.

10

Carl

20 Dec 2024

·

Stayed 2 nights

Amazing location right in the heart of River North Chicago. Close to a lot of good restaurants and shopping areas. The room was excellent. We had the suite, it had 3 separate areas and was very comfortable.

10

JAMES

22 Aug 2024

·

Stayed 2 nights

Staff was great. Parking garage around the corner. Very walkable to Michigan Ave shopping and dining.

8

MYUNGHO

21 Apr 2024

·

Stayed 3 nights

The location is excellent. Close to Magnificent Mile. And there are many restaurants nearby. However, the room temperature control seems a bit off. Had to set at 73 but still felt cool at night.

10

Rachel

23 Nov 2023

·

Stayed 2 nights

Spacious nice room, great location

10

Johanna

17 Oct 2023

·

Stayed 1 night

Just a few minute walk to the Magnificent Mile and the waterfront. The room was cute and clean with a great bathroom. The building is secure and self parking was just around the corner in a garage. We’d stay again.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is very limited: many report no restaurant, a closed or short-hours lobby bar, and rooftop access only for events; room service is inconsistent. Most guests rely on nearby eateries.

Related guest reviews

8

Joe

21 Jul 2025

·

Stayed 2 nights

Room service is weak and the AC stopped next day we came and i called service desk and no one show up. The crew at the desk are super nice.

8

Jim

27 Jun 2025

·

Stayed 2 nights

Very comfortable. Great location. Smallish size results in quiet room etc. Fewer amenities like lobby bar etc. but good value overall - especially in this area of Chicago.

6

Charles

23 Jun 2025

·

Stayed 1 night

The hotel seemed unfinished. There was a bar but it was closed. Restaurant that was closed. Wasnt ready for primetime.

6

Donald

3 Jun 2025

·

Stayed 1 night

The suite was clean and the deep soaking tub for 2 was a plus but there is no food service, bar and restaurant is closed down.

10

Anna

3 Jun 2025

·

Stayed 3 nights

The location of the Ivy Boutique Hotel was perfect for what we wanted to do We shopped Michigan Ave, walked to the Bean, Grant Park, State Street, Navy Pier We visited the Ice Cream Museum, Cultural Center, Apple Store Unfortunately the amenities at the Ivy Boutique Hotel were lacking. The Hotel does not have a pool, gym or restaurant. The bar in the lobby also doubles as the front desk. It feels awkward to enjoy a cocktail when guests are checking in and out. We were quite disappointed when learning on our arrival that the hotel’s roof top deck is only available for private parties. Despite these shortcomings, we thoroughly enjoyed our stay in Chicago.

8

vasilio

8 May 2025

·

Stayed 2 nights

Very quiet, the only thing you could hear from the room was vacuuming in the hallway. The shower was incredible. Lobby bar was closed during the weekend which was a buzzkill.

8

semeca

17 Apr 2025

·

Stayed 2 nights

Very nice property. I will still again. When we booked we didn’t know they were under construction so the rooftop wasn’t open and the restaurants and lounges were closed. I ordered door dash and the front night counter clerk misplaced my food. I understand things happen so I will give them another try

8

Julie

17 Mar 2025

·

Stayed 2 nights

I wasn’t made aware that the food services and bar has been closed since January 1st. Per the front desk.

10

William

24 Jun 2024

·

Stayed 4 nights

Found this to be a rather quiet and comfortable stay, a few blocks from mass shopping, but good dining options. EL was a little further out to connect to everything else. Enjoyed the large size, making it relaxing when often rooms are far too small. Only thing to fault is the under trained bartender who seemed very inexperienced, and food options at the property are minimal.

4

Dan

8 May 2024

·

Stayed 1 night

the location was great but no restaurant open

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$104
March	US$137
April	US$155
May	US$267
June	US$304
July	US$285
August	US$212
September	US$233
October	US$241
November	US$144
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $377	18 $452	19 $454
20 $216	21 $244	22 $428	23 $702	24 $402	25 $427	26 $427
27 $243	28 $325	29 $393	30 $387

Su	Mo	Tu	We	Th	Fr	Sa
				1 $598	2 $366	3 $418
4 $291	5 $342	6 $364	7 $392	8 $426	9 $767	10
11 $774	12 $352	13 $272	14 $288	15 $291	16 $417	17 $509
18 $436	19 $506	20 $553	21 $371	22 $386	23 $380	24 $360
25 $261	26 $384	27 $453	28 $285	29 $265	30 $264	31 $279

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite (Ivy Elevated King)

Studio, 1 Queen Bed, Mobility Accessible

Studio, 1 Queen Bed

Suite, 1 King Bed (King Adapted)

Suite, 2 Queen Beds (Double Queen Adapted)

Studio (Ivy Elevated Queen)

Suite (Double Queen)

Suite (Ontario King)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ivy Boutique Hotel

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Prices for upcoming dates