Name: Hotel Casazul
Address: Calle La Union, Flores, Guatemala, Flores, Petén, GT
Price range: $59–$80 per night
Rating: 8.57

What guests think

At Hotel Casazul, travelers highlight the scenic lakeside setting with terraces and balconies for sunset views, generally clean and comfortable rooms, and friendly, helpful staff, making it a pleasant, good value base on Flores Island.

The location is walkable and close to many restaurants and attractions. Common drawbacks include weak or unreliable Wi-Fi and occasional inconsistencies with hot water. Overall, expect a comfortable, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The terraces with lake views are a consistent highlight.

Related guest reviews

10

Sophie

Dec 11, 2024

·

Stayed 4 nights

Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.

10

Giancarlo

Nov 26, 2025

·

Stayed 3 nights

Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!

10

Alicia

Jun 6, 2024

·

Stayed 2 nights

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.

8

Irma

Mar 13, 2024

·

Stayed 1 night

I love the open sit are wiyh the beautiful lake view

10

EDGAR

Apr 11, 2023

·

Stayed 3 nights

Muy linda vista y buena ubicacion, le hace falta ascensor.

Translate

8

Lindsey

Mar 24, 2025

·

Stayed 3 nights

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.

10

William David

Jun 2, 2023

·

Stayed 3 nights

At Casazul, we enjoyed the best view in Flores, and watched the sun set each evening from our large balcony, with an ice-cold Gallo in hand. Chonita was helpful in advising attractions, tours and transportation. We highly recommend Casazul. William and Susan

10

Pierre-gatien

Feb 5, 2026

·

Stayed 3 nights

La situation de l'hôtel avec sa terrasse avec vue sur le lac est exceptionnelle. Chambre impeccable et personnel aux petits soins. très bonne adresse.

Translate

8

Andrea

Dec 5, 2025

·

Stayed 3 nights

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome

8

GLADYS

Nov 23, 2022

·

Stayed 2 nights

La terraza 3 nivel

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and bathrooms are generally clean and well kept. A few guests noted maintenance or hygiene issues such as occasional insects, odors, or a leak, with fixes provided when reported.

Related guest reviews

8

Maria

May 4, 2023

·

Stayed 2 nights

El baño tenía fuga, pero lo arreglaron al solicitarlo

Translate

10

Genevieve

Jun 21, 2024

·

Stayed 7 nights

I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.

10

Sophie

Dec 11, 2024

·

Stayed 4 nights

Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.

8

Vania

Dec 19, 2022

·

Stayed 19,344 nights

La propiedad esta muy bien ubicada. Muy buena limpieza. El check in fue incomoda la espera y la actitud de la recepcionista y el wifi terrible. Super inestable

Translate

10

Hadrian

Dec 28, 2025

·

Stayed 2 nights

Clean room, helpful staff

10

María Dolores Trapala

Nov 8, 2025

·

Stayed 2 nights

La habitación está confortable, limpia la atención del personal es excelente

Translate

8

Rafael

Jan 3, 2023

·

Stayed 1 night

Un hotel sencillo pero limpio, agradable y bien ubicado. Habitación grande con balcón y todas las comodidades (artículos de tocador, secadora de pelo, ventilador y aire acondicionado). Me gustó mucho.

Translate

10

Pierre-gatien

Feb 5, 2026

·

Stayed 3 nights

La situation de l'hôtel avec sa terrasse avec vue sur le lac est exceptionnelle. Chambre impeccable et personnel aux petits soins. très bonne adresse.

Translate

8

Andrea

Dec 5, 2025

·

Stayed 3 nights

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome

10

Keith

Mar 16, 2025

·

Stayed 1 night

This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and some are spacious, many with balconies and excellent lake or sunset views; decor can feel a bit dated. Wi-Fi is repeatedly described as weak or unreliable in rooms.

Related guest reviews

10

Genevieve

Jun 21, 2024

·

Stayed 7 nights

I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.

10

Giancarlo

Nov 26, 2025

·

Stayed 3 nights

Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!

10

Alicia

Jun 6, 2024

·

Stayed 2 nights

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.

8

Lindsey

Mar 24, 2025

·

Stayed 3 nights

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.

10

Stephen

Mar 5, 2025

·

Stayed 2 nights

Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.

8

Genar

Mar 16, 2022

·

Stayed 2 nights

My favorite thing about this hotel was the location. It has a nice balcony with an amazing view of the lake. My room had a strong smell of mold and the wifi signal was so weak that the internet was unusable while in the room.

6

Jin

Feb 3, 2024

·

Stayed 1 night

Room was not ready even after 3:00 pm and chemical smell was too strong when we entered the room. The condition of the room was not bad but too noisy in the night.

8

Rafael

Jan 3, 2023

·

Stayed 1 night

Un hotel sencillo pero limpio, agradable y bien ubicado. Habitación grande con balcón y todas las comodidades (artículos de tocador, secadora de pelo, ventilador y aire acondicionado). Me gustó mucho.

Translate

10

Keith

Mar 16, 2025

·

Stayed 1 night

This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.

6

Arlo

Nov 5, 2025

·

Stayed 1 night

Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful, assisting with check-in, local advice, tours, parking, and luggage storage. A few guests experienced less proactive communication or slower check-in.

Related guest reviews

10

Moises

Oct 11, 2025

·

Stayed 2 nights

Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again

10

Sisay

Oct 25, 2025

·

Stayed 2 nights

Wonderful customer service with good English speaking front desk manager.

8

Lindsey

Mar 24, 2025

·

Stayed 3 nights

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.

10

Fabio A

Feb 27, 2025

·

Stayed 1 night

The location, the staff very helpful and corteus.

10

Teresa

Jun 7, 2025

·

Stayed 2 nights

We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.

10

Hadrian

Dec 28, 2025

·

Stayed 2 nights

Clean room, helpful staff

10

María Dolores Trapala

Nov 8, 2025

·

Stayed 2 nights

La habitación está confortable, limpia la atención del personal es excelente

Translate

10

William David

Jun 2, 2023

·

Stayed 3 nights

At Casazul, we enjoyed the best view in Flores, and watched the sun set each evening from our large balcony, with an ice-cold Gallo in hand. Chonita was helpful in advising attractions, tours and transportation. We highly recommend Casazul. William and Susan

10

Pierre-gatien

Feb 5, 2026

·

Stayed 3 nights

La situation de l'hôtel avec sa terrasse avec vue sur le lac est exceptionnelle. Chambre impeccable et personnel aux petits soins. très bonne adresse.

Translate

8

Andrea

Dec 5, 2025

·

Stayed 3 nights

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic lakeside setting on Flores Island, close to restaurants and attractions, with great sunset views. Easy to explore on foot.

Related guest reviews

10

Alicia

Jun 6, 2024

·

Stayed 2 nights

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.

10

EDGAR

Apr 11, 2023

·

Stayed 3 nights

Muy linda vista y buena ubicacion, le hace falta ascensor.

Translate

8

Lindsey

Mar 24, 2025

·

Stayed 3 nights

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.

10

Justin

Jun 30, 2024

·

Stayed 3 nights

Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.

10

Guillermo Heriberto

Sep 19, 2022

·

Stayed 2 nights

Lakeside view.

10

Marcel

May 23, 2022

·

Stayed 1 night

Extraordinary view and location

8

rita

Mar 26, 2022

·

Stayed 2 nights

The staff was very helpful and kind. The location is close to everything.

10

William David

Jun 2, 2023

·

Stayed 3 nights

At Casazul, we enjoyed the best view in Flores, and watched the sun set each evening from our large balcony, with an ice-cold Gallo in hand. Chonita was helpful in advising attractions, tours and transportation. We highly recommend Casazul. William and Susan

8

Rafael

Jan 3, 2023

·

Stayed 1 night

Un hotel sencillo pero limpio, agradable y bien ubicado. Habitación grande con balcón y todas las comodidades (artículos de tocador, secadora de pelo, ventilador y aire acondicionado). Me gustó mucho.

Translate

10

Keith

Mar 16, 2025

·

Stayed 1 night

This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Free coffee and tea are provided. Otherwise, on-site food and beverage options seem limited, and many guests use nearby restaurants.

Related guest reviews

8

Lindsey

Mar 24, 2025

·

Stayed 3 nights

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.

10

Justin

Jun 30, 2024

·

Stayed 3 nights

Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.

10

Teresa

Jun 7, 2025

·

Stayed 2 nights

We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.

8

Andrea

Dec 5, 2025

·

Stayed 3 nights

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome

10

Keith

Mar 16, 2025

·

Stayed 1 night

This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$76
March	$74
April	$72
May	$67
June	$66
July	$73
August	$70
September	$65
October	$66
November	$71
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $72	21 $69	22 $74	23 $75	24 $68	25 $68	26 $67
27 $71	28 $75	29 $73	30 $73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $79	3 $79
4 $75	5 $79	6 $79	7 $76	8 $59	9 $80	10 $76
11 $76	12 $76	13 $74	14 $76	15 $73	16	17
18 $73	19 $72	20 $72	21 $72	22 $72	23 $72	24 $72
25 $71	26 $71	27 $71	28 $75	29	30 $71	31 $72

Hotel Casazul

Prices for Hotel Casazul

Monthly average prices

About this property

Location

Room options

Premium Single Room

Standard Double Room

Basic Twin Room

Premium Double Room

Standard Single Room

Standard Triple Room, Multiple Beds

Guest reviews of Hotel Casazul

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Casazul

Prices for upcoming dates