Exe Cities Reforma

Excelente

Hotel was overall a decent experience. I wish they had better lighting. It was a nightmare doing my make up in there or my hair. I couldn’t see anything. I looked like I was a scary movie. Additional you they don’t have ice so we had to go to the store to buy ice. There is no mini fridge in the room. The staff was very kind and accommodating. Especially Patty. We had a great time with Chary she drove us to Xochimilco She was attentive and took care of everything, and she made our experience amazing. The location was wonderful. Everything was at a walking distance. The area was very safe for women to walk at night. There are stairs that you need to go up to get to the elevator. If you have heavy luggage, take that into consideration.

The service at Exe Cities was excellent with a special mention to Yunuen at the front desk and Paty, the cleaning lady on the second floor. This is what makes this hotel truly 4 stars because otherwise it could be closer to a 3 star-establishment as it has no gym and only a small restaurant just for breakfast. The rooms are very comfortable. And the area where the hotel is located, is very nice. Walk around, you’ll enjoy it. Plenty of bars, cafes and street tacos stands around.

Ex

The room and location are great. TV didn't work (old model). The staff was rather impolite, especially the staff to serve breakfast. The breakfast room has only 5 tables and the hotel has 54 rooms...