Florum Hotel

Hotellet er greit. Trenger noe oppussing. Stolene på balkongen var ubrukelige. Måtte be om ting 2 ganger. Blant annet doruller.

"I booked a superior room only to discover the view was a brick wall of a neighboring building under construction. I was offered two alternative rooms, but both were smaller. The rooms lacked basic amenities such as a phone and mini bar, and the décor fell short of even a good three-star standard, let alone four. On one occasion, housekeeping failed to replenish the coffee sachets, and when I asked at reception, the staff were unable to locate any coffee at all. The most postive aspect were staff were friendly.

Wir hatten ein Studio im Dachgeschoss , war erdrückend, nur hohe Dachfenster. Das Zustellsofa , dass wir benötigt haben, hat nicht reingepasst., mussten immer drumlaufen. Frühstücksraum ohne Fenster, mehr Tische wie Stühle und es gab Aufschnitt nur Schweinvariante.

The room had been renovated in recent times although to a minimalist level in terms of furniture and on-suite quality. The hotel was more at the 3 star level by comparison to similar hotels across other European cities. Poor or non-existent refreshment facilities. The room even lacked a bin! Staffing at the Reception was variable with a range of generally pleasant young folk frequently not present and on some occasions significantly understaffed and overwhelmed by queuing guests. On occasion mattes rai The bar was inconsequential for a four star hotel. An evening resturant is non-existent. Our views were confirmed by a chance encounter with a hotel guest couple firmly echoing our perceptions. Although generally conveniently located for access to the City’s attractive tourist features, this is not a hotel of the expected four star quality and standards in a major European city.

Das Studio hatte eine top ausgestattete Küche, wir haben auch auf Nachfrage Speiseöl zum kochen bekommen. Das Zimmer war auch groß und schön eingerichtet. Das gesamte Hotel ist klimatisiert. Die Lage ist super Zentral und die Mitarbeiter sehr freundlich.

Wir waren zum zweiten mal im Florum Hotel und haben uns diesmal für ein Studio entschieden. Die Lage muss man glaube ich nicht erwähnen man ist direkt im Zentrum und es gibt sehr viele Restaurants und Einkaufsmöglichkeiten in unmittelbarer Umgebung. Das Personal war wie immer freundliche und Hilfsbereit. Nun zum Zimmer: Das Zimmer wurde für einen längeren Aufenthalt eingerichtet man hat eine kleine Küche mit einem kleinen Herd, Mikrowelle und einen Kühlschrank wo man Kleinigkeiten zubereiten kann. Das Zimmer ist auch ziemlich groß. Also ich kann es definitiv für einen längeren Aufenthalt empfehlen.

Das Studio war sehr nett und hatte eine sehr gut ausgestattete Küche, wir haben nichts gekocht aber man kann es sehr gut fürs kochen benutzen. Die Lage ist super Zentral die Innenstadt ist in locker 8 Minuten zu Fuß erreichbar. Die Klimaanlage hat das Zimmer auch schön runtergekühlt.

room was sdequate but like the whole hotel needs a through clean. Both lifts were out of action for 3 days and we were on the 5th floor. We were eventually moved as I have had a recent knee replacement. No safe in the room and only 2 hangers

Booked a room with AC. Once we checked in we were informed that the AC did not work and that we should open the window. We barely slept given how loud it became with an open window.

Richtig gute Entscheidung, in diesem Hotel zu übernachten! Wir hatten ein Studio Zimmer gebucht die Küche war echt super ausgestattet, da konnte man sich gut was kochen. Das Zimmer war auch schön groß, selbst mit Kind und Koffern war genug Platz. Und die Klimaanlage kühlt das Zimmer richtig schnell runter top!

Room is clean , they even organized my stuff which I’m very appreciate of .. very comfy .. usually I don’t really spend time on writing review … but this onei will

We had an amazing stay! The location is very central, the room was clean and comfortable, and the staff were extremely helpful.

Filthy and dirty. Spots on mirror, bed, floor and walls.

Had a lovely stay at Florum Hotel, hotel was clean and room serviced everyday. A slightly funny smell in the bedroom, not sure what it was. Breakfast was good, continental style with fresh boiled and fried eggs. Hotel in a good location, around 20 min walk to the main attractions of Vienna, the area of hotel is nice, safe, but limited places to eat, great Chinese at the end of the street if you turn right out of the hotel, other choices were, kebab, polish and McDonalds. Enjoyed our stay and will stay again if I’m ever in Vienna.

Not very clean

Inte rent rum. Dåligt skick och smutsigt i hotellmiljön i allmänhet. Fanns matrester på golvet i foajén i två dagar. Trevlig personal och bemötande men de hade inte någon känsla för service.

My stay was really nice, with a continental breakfast, clean and spacious rooms. The room was partly renovated, but the chair needs replacing, and there was no hook to hang a jacket. The bathroom was a bit worn and not renovated like the room. The staff was very welcoming, helpful, and always smiling. One day, the cleaning was very late (after 6 PM), so we chose to decline to avoid being disturbed – that was our choice. The next day, everything was cleaned nicely with fresh bed linen and towels. The location is very central in the district, easy walking distance to the metro/train station and also within walking distance to Vienna’s central area. Please note, for me -It was more a 3-star hotel, not a 4-star.

Check in at reception was chaotic. Room was outdated- barhtub and curtain was from the 70s. Moved the couch and there was toilet paper under it. Didn’t feel clean. Definitely not a 4 star hotel

Rummet var nedgånget med en stor färgavskrapning på väggen. Duschen (alltså badkaret) var smutsigt. Mest beaktansvärt var hur högljutt det var i rummet från trafik i området. Vi förväntade oss inte en lugn miljö eftersom hotellet ligger centralt - dock var det mer eller mindre samma ljudnivå i rummet som utanför hotellet. Den flaska vin vi skulle erhålla glömdes bort. En positiv sak var dock personalens bemötande, som väger upp betyget.

Very run down bathroom with rotten fixtures. Literally mold and mildew on the floors and cabinets were peeling apart. Not the bathroom that was advertised at all.

The room was clean and quiet, and the AC worked very well it cooled the room fast. Friendly staff and a good, central location.

We booked the studio with terrace and were very happy with our stay. The room was beautiful and we received a lovely flower surprise and a complimentary welcome drink. The best part was the view waking up and seeing the whole city in front of you was amazing. Because of the view, we ordered breakfast in the room, which was very good and nicely prepared.

Das Zimmer 219 war eine Enttäuschung auf ganzer Linie und entspricht in keiner Weise dem, was ein Hotel mit vier Sternen verspricht. Obwohl die ohnehin sehr späte Check-in-Zeit erst um 16:00 Uhr beginnt, war mein Zimmer zu diesem Zeitpunkt noch nicht bereit. Ich musste weitere 30 Minuten warten. Das ist bei dieser späten Übergabezeit absolut nicht akzeptabel. Das Zimmer selbst hatte nichts mit den Fotos gemeinsam, die online präsentiert werden. Statt eines komfortablen, modernen Raums erwartete mich ein schmaleres Doppelbett, ein winziger Schreibtisch mit wackligem Stuhl in einer Ecke und ein kleines, abgewohntes Sofa in der anderen Ecke. Das Fenster bot einen trostlosen Blick auf eine nahestehende Mauer – ein Ambiente, das eher an eine Gefängniszelle erinnert als an ein Zimmer dieser Kategorie. Auch das Badezimmer war weit von einem Vier-Sterne-Standard entfernt. Eine alte, abgenutzte Badewanne mit Duschvorhang, die Armaturen wackelten, ebenso wie der Handtuchhalter. Der Raum war extrem eng und insgesamt in einem Zustand, der eine grundlegende Renovierung dringend notwendig macht. Besonders störend war die Hellhörigkeit des Zimmers. Auch in der Nacht waren nahezu ununterbrochen Wassergeräusche aus den oberen Etagen zu hören. Das permanente Rauschen und Gluckern hat den Schlaf erheblich beeinträchtigt. Das Frühstück war noch gerade in Ordnung, würde ich aber heute ebenfalls nicht mehr buchen, das Café auf der gegenüberliegenden Straßenseite ist die bessere Wahl.

I stayed for three nights. The room was adequate and clean, the vlbed was comfortable. There is also a luft, which I has been led to believe wasn't the case so that was a bonus. However, I was assigned a room looking out onto Taborstrasse which us a verybusy street and there is no soundproofing on the windiws so it was very noisy and I basically got no sleep. On check out we had to wait 20 mins for a member of staff to appear. That said, there was a lot of choice at breakfast and staff, when tjey could be found, were friendly and helpful. The hotel is in an excellent spot for access to public transport with a tram stop and an underground a few mins walk down the street. There are also lots of lical shops and places to eat. Trams run frequently hence the noise. All in a good place to stay but I would recommend asking for a room.at the back of the hotel unless you are very used to tram noise through the night.

The studio with terrace at the Florum Hotel is something special. From the 5th floor terrace you see all of Vienna it feels like the city is at your feet. The room is spacious, clean, and the bed is very comfortable. The kitchen has all you need for small cooking, and the air condition works perfectly. If you want a unique and special stay, this is the room to book

Very nice, room was huge

Abbiamo soggiornato nello studio con terrazza ed è stato semplicemente fantastico. La vista dalla terrazza è qualcosa di davvero speciale: una panoramica mozzafiato sulla città, perfetta sia al mattino che la sera. La kitchenette è super pratica, moderna e ben attrezzata. La posizione dell’hotel è comodissima per muoversi ovunque. Un grande punto a favore anche per il personale: tutti gentilissimi, disponibili e sempre con il sorriso. Ci siamo sentiti davvero a casa, torneremo sicuramente!

Das Zimmer ist sehr spartanisch eingerichtet. Es gibt keine Garderobe und den Schrank konnten wir aufgrund der ausgezogenen Schlafcouch nicht nutzen. Im Zimmer gibt es keinen Mülleimer, sodass man gezwungen ist den Müll auf den Boden zu legen. An der Decke im Badezimmer gab es mal einen Rohrbruch, welcher nicht renoviert wurde. Auch ist das Badezimmer sehr alt. Das Bett ist groß und bequem. Die Wände sind sehr kahl. Ein nettes Bild würde schon reichen. Das Zimmer hat einen großen Flur, welcher aber überhaupt nicht genutzt wurde. Er war komplett leer. Für ein paar Tage ist das Hotel ausreichend aber keine 4 Sterne

The hotel is in a good location, there is a tram in the street and the metro station is less than a five minute walk. The room was spotlessly clean and the staff are lovely, very helpful. We did have some issues with the room though. It was a 'standard' room and we weren't expecting 5 star luxury but it was on the top floor in the roof and the room slanted quite steeply. One if us needed to stoop down to get into bed and I did actually hit my head at one point. There was a fridge in the room which was great but it was quite noisy. It emitted a tinkling hum constantly and intermittently made a cracking/popping sound that was quite loud especially at night when trying to get to sleep. Also, there was no proper shower in the bathroom - also sloped. Whilst it wouldn't be possible to have a shower curtain, a screen could have gone across the bath halfway allowing guests to have a shower standing up. The shower holder rail was coming away from the wall and trying to wash hair without flooding the bathroom was a nightmare. I wouldn't say 'don't stay there' but it would be advisable to check the facilities you can expect beforehand.

Booked a room with AC. Once we checked in we were informed that the AC did not work and that we should open the window. We barely slept given how loud it became with an open window.

The Florum front of house staff were welcoming, The room was clean and tidy but could do with painting as the walls were quite heavily marked. The room facilities were ok with good air con and a smart TV but the main bedroom area lacked a bin for rubbish and a guide for the local area would have been appreciated as foreign travellers overseas in Vienna for the first time, However the house keeping service which was every day was great as we always had fresh towels and beds made although the shower gel they supplied ran out and although we left the empty bottle so it was visible it wasn’t then replenished. There was a second bottle near the basin but trying to reach it from the shower meant we flooded the floor. We also had a slight issue with one of our room cards being removed by house keeping which then switched the air con off so we came back to a hot room and had to request the card back. We also requested some bottled water for our room to put in the mini fridge to be told they didn’t have any despite the hotel having a restaurant and bar which we found strange. Overhaul our stay was pleasant but we would probably look for a hotel with a larger selection of on site amenities the next time

We had an amazing stay! The location is very central, the room was clean and comfortable, and the staff were extremely helpful.

2 stars awarded. Good location and clean. 3 stars deducted. Room quality was sub par and similar to very budget hotels. General smell of cigarette smoke throughout the building. Customer service is the main issue. Having paid up front for my 4 night stay, I informed the hotel I was going to be a day late in arriving due to a flight cancellation. I received no response. On arrival, my room had been allocated to another person and I was obliged to take an upgraded room for which I was charged an additional €65. I felt this was a shameless cash grab despite having paid over €500 for my stay. For that reason I would avoid staying here again. situation

I stayed for three nights. The room was adequate and clean, the vlbed was comfortable. There is also a luft, which I has been led to believe wasn't the case so that was a bonus. However, I was assigned a room looking out onto Taborstrasse which us a verybusy street and there is no soundproofing on the windiws so it was very noisy and I basically got no sleep. On check out we had to wait 20 mins for a member of staff to appear. That said, there was a lot of choice at breakfast and staff, when tjey could be found, were friendly and helpful. The hotel is in an excellent spot for access to public transport with a tram stop and an underground a few mins walk down the street. There are also lots of lical shops and places to eat. Trams run frequently hence the noise. All in a good place to stay but I would recommend asking for a room.at the back of the hotel unless you are very used to tram noise through the night.

I arrived to the hotel at 8:30pm and I was not able to be checked in/given my room until almost 10pm. There were also 10 other people waiting to be checked in. There was a gas leak in the hotel and some guy was yelling in the lobby. I am a girl traveling alone and I felt borderline unsafe. After waiting for so long I was almost going to cut my losses and try to find another accommodation. But after traveling more than 24 hours I just wanted to take a good shower and put my head to a nice clean pillow. It was not the hotels fault for the disorderly guest and leak, but they could have handled it much better. It’s not normal to keep people waiting in a lobby for an hour to have a telling match with a guest. Truly the most horrible experience I’ve had to this date. I gave two stars to be nice because the room itself was decent and matched the photos.

Great hotel, nicely located. We were waiting to check in as no one was at the desk but not a major issue

Very courteous staff

My son and I really enjoyed our stay! We appreciated how close it was (two blocks) from the Taborstraße subway stop. It was also just a 15 minute stroll into the city (Stephensplatz). The hotel lobby is LOVELY and our room was fantastic! Lots of room and it was very comfortable. We saw a couple of negative reviews but decided to book anyway, and I'm so glad we did. The staff was friendly and helpful with restaurant recommendations. Check in and check out were easy and they happily kept our luggage until our room was ready at check in (we arrived hours early) and until we needed to go to the airport at check out. We would absolutely stay here again and found it an excellent location : quieter than the city center but easily navigated! For anyone it would impact positively: Several kosher restaurants are very close by. There are also grocery shops within two blocks.

Overall, I enjoyed my stay. Room was nice, breakfast good, and staff nice. However, I experienced a number of inconveniences: - Not enough towels - Not enough hangers - When i asked for both, they could only find 2 hangers, and the extra towels showed up 2 days later - I requested and iron/ironing board, but they only had an iron -- I had to find ways of using it safely without the board. - Finally, one of the days I was there was a holiday. They never told me that breakfast would start later that day, and since I couldn't wait for breakfast to start, I had to go hungry that morning (all the stores and restos were closed too...)

Room was initially very poor but got upgraded to a better room which was OK. Not enough staff at reception. Massive waiting times and staff overwhelmed all the time. Management needs painters and more reception staff. Breakfast is terrible too except for coffee machine.

La situación. A 10 minutos de la parada del bus del aeropuerto. A 1 minuto del tranvía. A 5 minutos del metro. A 15 minutos del centro del casco antiguo caminando. Todo lo cual te permite desplazarte de forma rápida a todos los centros de interés (catedral, palacios, museos, iglesias, etc. )

Great location

Das Hotel liegt an einer viel befahrenen Straße im 2. Bezirk. An der Ecke befindet sich der Einstieg für den Hop on Hop of Bus. Das Zentrum ist fußläufig in 10 min. erreichbar. Die Zimmer sind geräumig und hübsch gestaltet, das Personal sehr nett. Beim Frühstück fehlte es uns an nichts. Lediglich Kleinigkeiten sind uns aufgefallen wie z.B.: wenige Kleiderbügel, kein Mülleimer im Zimmer (nur ein kleiner im Bad), manche Bereiche des Hotels weniger gepflegt. Trotzdem eine Empfehlung, wir würden hier auch wieder ein Wochenende verbringen.

Had a lovely stay at Florum Hotel, hotel was clean and room serviced everyday. A slightly funny smell in the bedroom, not sure what it was. Breakfast was good, continental style with fresh boiled and fried eggs. Hotel in a good location, around 20 min walk to the main attractions of Vienna, the area of hotel is nice, safe, but limited places to eat, great Chinese at the end of the street if you turn right out of the hotel, other choices were, kebab, polish and McDonalds. Enjoyed our stay and will stay again if I’m ever in Vienna.

Sehr gute Lage, nah an U-Bahn Station, sehr nettes Personal.

Sehr angenehmer Aufenthalt, wir haben zum zweiten mal im Florum Hotel übernachtet und können das Hotel nur weiterempfehlen. Die Lage ist super Zentral die Zimmer sind schön, groß und sauber und das Personal ist super freundlich.

Great location, beautiful neighborhood!

This hotel is walkable to most of the tourist spot, & close to train station, tram & bus stops

The staff were very kind and helpful. My room was spacious and clean. I could walk into the inner stadt and St. Stephen’s Cathedral in 15-20 minutes. If necessary the tram went right past the hotel and the U-Bahn line #2 was only two blocks away.

Its location is great! I could very easily get the metro or walk to the city, loved it.

Also ich war auf der Durchreise von einem Businesstrip und habe mir das Florum Hotel ausgesucht. Das Hotel ist sehr zentral, man erreicht die Innenstadt in wenigen Minuten zu Fuß. Zimmer war Sauber, Groß und gut ausgestattet. Auf Anfrage gab es auch viele Goodies. Frühstück ist ein echtes Highlight, die nette Dame bereitet alles mit viel liebe und Zuneigung vor und der Service war sehr freundlich.

This is a hidden gem with a pretty convenient location in downtown Vienna. There are a lot of food options around the area, and you can even go walking to some of Viennas most famous landmarks. Breakfast was not that good but still acceptable. If I come back any time soon, I will definitely book this one again.

Aufenthalt war in Ordnung. Frühstück könnte vielfältiger sein

We had an amazing stay at the Florum. The location is very central, and our room was spacious and clean. Housekeeping cleaned it daily. The staff were very friendly and helpful every request was handled quickly. The breakfast was perfect, with many fresh and tasty options.

Room was clean, the extra bed was not very comfortable and had smaller pillow than the big bed. Other of our Room keys did not Works. The breakfast was not good, meat and bread did not seem fresh and there was not many options. Staff in receptionwas helpful.

The quality of breakfast could be improved.

Breakfast was not the best

Wir hatten ein Studio im Dachgeschoss , war erdrückend, nur hohe Dachfenster. Das Zustellsofa , dass wir benötigt haben, hat nicht reingepasst., mussten immer drumlaufen. Frühstücksraum ohne Fenster, mehr Tische wie Stühle und es gab Aufschnitt nur Schweinvariante.

Room was clean , bad was comfortable , breakfast was good

Room was initially very poor but got upgraded to a better room which was OK. Not enough staff at reception. Massive waiting times and staff overwhelmed all the time. Management needs painters and more reception staff. Breakfast is terrible too except for coffee machine.