La Suite West - Hyde Park

Room was incredibly small with the safe and other provided facilities not working. Hotel is best described as more fluff than substance

I had a wonderful experience in this hotel. What stood the most is the exceptional level of care and honesty demonstrated by the team. Accidentally I forgot something important and they did everything to locating me and return it to me. Thank you! I will definitely be staying there again.

Second time staying here and wont be the last. Location is brilliant and rooms are lovely. Faisal the manager - what a pleasure - we had some small issues and he went above and beyond to help us resolve and even provided us with a complimentary breakfast.

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The hotel is nice and in a good location. The room was well furnished and clean, However, the bed was placed in such a way that I could not access the window to close the blinds. The bed was also immovable which meant my window blind was 2/3 open during my sleep and indeed waking/ getting ready- not ideal! Breakfast also was little to be desired. I went down 30 mins before close but none of the items had been refreshed. It is a continental style breakfast offering (with limited options) yet when I was there I was only able to choose from toast, a tiny scrap of ham (leftovers from what I assume was once a full plate), some dried out hummus, a few other empty plates, a bowl of olives and some sliced underripe tomato. I asked one of the servers if that was 'it' and I was offered boiled eggs, so graciously I requested two soft boiled eggs... only to be presented 1 minute later with 2 completed dry, overcooked eggs (assumedly from under a heat lamp). So there was potential to be a good hotel and worth a visit, but sadly the lack of privacy in the room and the disappointing breakfast let it down.