Clarion Hotel Concord-Walnut Creek

Wasn’t really satisfied with the stay. First, when we booked online it did not mention that the swimming pool was under renovation. Furthermore, at check in we were not told the pool was under renovation. We only found out we would not be able to use the pool when we went to use it which was disappointing. Second, upon gaining access to the room we came across a huge rolling basket of blankets stored in the room. Third, the refrigerator in the room was not cold at all. I had to keep my drinks cold by filling the sink with ice. Lastly, in the morning around 8:30 as I was coming out of the shower to get dressed I caught one of the housekeepers peeping through the window from the outside into the room, which I felt my privacy was being invaded. If she wanted to see if the room was vacant she should have knocked on the door. Thank goodness I had a towel! I probably won’t book another room at this hotel in the future!!

The place is under construction and renovation, and no one informed us. All the photos are inaccurate at best.

Play was under complete construction no pool no gym no grand front entrance. You have to use a side door and walk on bear. Concrete would’ve been cheaper and the same environment to just stay at a motel six

The listing is completely misleading. I understand they are doing renovations but that isn't disclosed. The place was in shambles. The housekeeping staff was so sweet. The elevator had a mind of it's own which was scary! The hotel looks nothing like the photos. Paper thin walls were rough to deal with! Luckily we weren’t there long.

Property is being remolded which I wasn’t aware of. Room was very outdated and the black out drapes are old and not black out drapes. There’s a huge gap on the side of the drapes that someone can clearly see through the window from the outside. The only way to close the gap is tape the drapes to the wall or close the drapes into the door.