Magnuson Hotel Sierra Vista

The room was nice and spacious. It was quiet. Ice machine and soda machine on property did not work. My main complaint was the bugs. They were all in the microwave and in the refrigerator. They were coming from everywhere in the kitchen. I would definitely stay again but I'm bringing my own cleaning supplies and I will be armed with a can of bug spray

No hand towel holder by sink. Shampoo/conditioner holders empty. Nothing to hold onto getting in and out of bathtub/shower. 1 small bar of soap for two people. Room looked shaby and needs updating. Curtains had dirty stains on them. 1 pack of sugar...no cream for 2 people. Ice machine broken! Would not stay there again!

Modest accommodation. No light other than the overhead. The floor was so dirty I discarded the socks I wore in the evening.

The staff was nice. The bedsimg, towels, curtains and carpet were dirty

It wasn't good they charged me $20 for my dog and would only take cash for the deposit and it wasn't refundable or expected since I booked online I thought I was all paid up. While checking in a huge cockroach staggered out of a crevice and slowly died. The room was not clean the bathroom was disgusting I went and bought cleaning supplies and cleaned the bathtub toilet sink and floor. The room was so hot that it took over two hours to bring it down to a reasonable temp but never got cool to be comfortable. The owners son lectured me about my dog and that if it made a mess I would have to pay for any extra cleaning or whatever after I already gave them a deposit for my dog who is totally house trained and doesn't mess in the house and she's not destructive. I will never stay there again it was uncomfortable and totally gross and not very accommodating I don't have any photos I should have taken some never thought about it I was too busy being grossed out and cleaning. Just to give you an idea it got up to 104 or hotter yesterday and I was looking forward me and my dog being comfortable in a room and that didn't happen either the room was hotter than it was outside when I walked in I had to leave my car running with a dog and the air conditioning on so she didn't overheat and like I said the room never did cool off to comfortable temperature so it won't be staying there again I'd rather sleep in my car it's cleaner and more comfortable and the air conditioner works.

This place was super dirty I asked for clean sheets they never came to change it the floors were filthy I had to leave to another hotel

Worst hotel experience I've ever had we only stayed here because every other hotel was booked, we got the 3 bed room and it was gross, weird stains on the walls, dirty floor, sheets were stained and outdated as well as the towels, the stove didn't work, the utensils in the kitchen were dirty, felt like we were being watched the whole time, will never stay here again

Staff was nice, check in easy. No bugs. Room was filthy, food under the bed and chair, mold on the window sill.

Room smelled terrible, roaches on the bed, crawling on the dresser and bathtub. Shower head sprayed everywhere, tile lifting in batbroom and the there was dark hair and many many stains on the sheets and pillows. If I had the money to go anywhere se- I would have. The gentleman at the officewas so kind, no fuss about my late check in on a Friday night

This place was filthy and disgusting. There was a cockroach in the bathroom, the sheets were not clean and had several hairs in them, the towels were thin, rough, and dirty, the floors were dirty to where your feet were visibly filthy after walking around barefoot. Additionally there was an issue where I locked myself out of my room. When I went to the front desk and told the employee (who was not the same person who checked me in), he just handed me a new room key without verifying my identity or that I was even a guest. This is a security concern that anyone could just walk up and get a key to any room. I get that you pay for quality and that this place is cheap but the cleanliness was completely unacceptable and I will be in contact with the health department.

When I first arrived I had to wait 10-15 minutes to be helped… the woman wouldn’t even make eye contact with me. After check in and finding our room… the carpet was filthy with dirt and rocks, mashed roaches on the walls and BED BUGS! My husband got over 50 bites. Beware!

Bed bugs!!!!

Modest accommodation. No light other than the overhead. The floor was so dirty I discarded the socks I wore in the evening.

Room was very spacious but was in need of cleaning, the stove was dirty, curtains were stained, 2 of the windows would not lock from the inside and were on floor level

Bs I kept asking for 2 beds he played like he didn't have any but yet nobody was staying there he only did that so I could pay for 2 room then he changed the price to rooms every morning wen a queen bed should be be 58$ he took it up to 88$ a king bed was 71 he took it up to 100$ when it's not worth it da queen rooms smelled like mildew the closet has holes all in it and again he refused to let me pay for a two bedroom just so he could get the money off of a two rooms bad for business I stayed at this hotel almost a month and he still was bad for business and they are very rude to customers they harass you at 8:00 in the morning to pay for the room the next day it's just bad for business

Low cost but general condition of property was very rundown. Room was barely big enough for the bed. That was okay except that the noisy air-conditioner was right above the headboard. Everything was clean. Check-in process was pleasant. Perhaps it was owner operated.

Worst hotel experience I've ever had we only stayed here because every other hotel was booked, we got the 3 bed room and it was gross, weird stains on the walls, dirty floor, sheets were stained and outdated as well as the towels, the stove didn't work, the utensils in the kitchen were dirty, felt like we were being watched the whole time, will never stay here again

A pleasurable experience. Very well appointed room. Clean and comfortable! Excellent value, will stay again.

The property is old the rooms are small the air conditioner so loud when you turn it on you can't hear anything the toilet seat was broke there's mold in the shower no lice non-smoking room smelled like smoke.

When we showed up to the hotel, the gentleman behind the counter was unable to help us check in, had to go and get somebody else which took a few minutes for her to come back. We had already been driving almost 8 hours, and we’re ready to get into our hotel. We booked a hotel with three beds because we had three adults and a 2 year-old. This worked out great for us. The room was huge. The beds were old and springs and they were not comfortable to sleep on. We all woke up sore and hurting. We had an infestation of sugar ants and got into all of our food that we had laying out. There were dirty Q-tips in the windowsills from Lord knows how long they’ve been there When we tried to talk to the owners of the hotel the open sign was on, but nobody was home push the night called button and nobody showed up. We were told that we needed to check out in the morning and drop the keys off, but nobody showed up to let us do that. See the pictures to show our disappointment. Since this was a nonrefundable, we were forced to stay in a dirty, nasty insect infested hotel for two nights. The stove was dirty and looked like it might cause a fire if we used it.

This is not a hotel… it is a MOTEL! Bed sheet is DIRTY, one pillow case is dirty and had hair… window kept making noise of wind, and fridge was loud too.

No hand towel holder by sink. Shampoo/conditioner holders empty. Nothing to hold onto getting in and out of bathtub/shower. 1 small bar of soap for two people. Room looked shaby and needs updating. Curtains had dirty stains on them. 1 pack of sugar...no cream for 2 people. Ice machine broken! Would not stay there again!

Friendly staff made it easy to get my employee booked in.

Nice hotel. Staff friendly, very affordable.

It wasn't good they charged me $20 for my dog and would only take cash for the deposit and it wasn't refundable or expected since I booked online I thought I was all paid up. While checking in a huge cockroach staggered out of a crevice and slowly died. The room was not clean the bathroom was disgusting I went and bought cleaning supplies and cleaned the bathtub toilet sink and floor. The room was so hot that it took over two hours to bring it down to a reasonable temp but never got cool to be comfortable. The owners son lectured me about my dog and that if it made a mess I would have to pay for any extra cleaning or whatever after I already gave them a deposit for my dog who is totally house trained and doesn't mess in the house and she's not destructive. I will never stay there again it was uncomfortable and totally gross and not very accommodating I don't have any photos I should have taken some never thought about it I was too busy being grossed out and cleaning. Just to give you an idea it got up to 104 or hotter yesterday and I was looking forward me and my dog being comfortable in a room and that didn't happen either the room was hotter than it was outside when I walked in I had to leave my car running with a dog and the air conditioning on so she didn't overheat and like I said the room never did cool off to comfortable temperature so it won't be staying there again I'd rather sleep in my car it's cleaner and more comfortable and the air conditioner works.

Bs I kept asking for 2 beds he played like he didn't have any but yet nobody was staying there he only did that so I could pay for 2 room then he changed the price to rooms every morning wen a queen bed should be be 58$ he took it up to 88$ a king bed was 71 he took it up to 100$ when it's not worth it da queen rooms smelled like mildew the closet has holes all in it and again he refused to let me pay for a two bedroom just so he could get the money off of a two rooms bad for business I stayed at this hotel almost a month and he still was bad for business and they are very rude to customers they harass you at 8:00 in the morning to pay for the room the next day it's just bad for business

The check in process was very unprofessional and they demanded cash payment for fees that were not clearly disclosed on Expedia. While speaking to the second person trying to check in, another patron came in and paid cash. While speaking with Expedia about the situation, we had ample time to look around and found the place was very run down, dirty, and the building was showing signs of neglect. We ultimately did not stay here and when I was discussing this location with locals, they indicated that there are frequent arrests made at Magnuson for drugs, human trafficking, and other things. A quick google search did support their claims about the happenings at this particular hotel. Ultimately I'm glad that we didn't stay here.

Low cost but general condition of property was very rundown. Room was barely big enough for the bed. That was okay except that the noisy air-conditioner was right above the headboard. Everything was clean. Check-in process was pleasant. Perhaps it was owner operated.

The staff was especially helpful when I had to change my reservations and gave me a full refund for the nights I couldn’t stay!

Staff was nice, check in easy. No bugs. Room was filthy, food under the bed and chair, mold on the window sill.

This place was filthy and disgusting. There was a cockroach in the bathroom, the sheets were not clean and had several hairs in them, the towels were thin, rough, and dirty, the floors were dirty to where your feet were visibly filthy after walking around barefoot. Additionally there was an issue where I locked myself out of my room. When I went to the front desk and told the employee (who was not the same person who checked me in), he just handed me a new room key without verifying my identity or that I was even a guest. This is a security concern that anyone could just walk up and get a key to any room. I get that you pay for quality and that this place is cheap but the cleanliness was completely unacceptable and I will be in contact with the health department.

When I first arrived I had to wait 10-15 minutes to be helped… the woman wouldn’t even make eye contact with me. After check in and finding our room… the carpet was filthy with dirt and rocks, mashed roaches on the walls and BED BUGS! My husband got over 50 bites. Beware!

Do not stay here! Can't believe this property was rated highly. I'm afraid to touch anything and hope I don't get bed bugs. So beat up you can't actually tell if it's dirty or clean. Druggy outside my room in his van. Extra security lock already broken off the door? I'd leave but I know Expedia won't give me my money back.

Didn’t like the tiny bugs on the floor, but the staff let us know the bugs were harmless. Liked that the staff was courteous, friendly, and waited for our late arrival. Very quiet surroundings; easy to sleep and/or watch TV. Very friendly and clean restaurants nearby.

It’s quiet and cheap. Has what is needed. Don’t expect any fluff

Quiet and clean.

This is a dated strip motel. De je vue from the 1960’s However, it is exceptionally clean. The thin towels changed out every day. Quiet location All amenities in room in good working order. Great value fir your dollar!