Is parking available at the property?

Parking is available at the property, with valet parking offered for a fee of GBP 65 per night. Limited parking is also available on-site, but reservations are recommended.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee, approximately GBP 35 to 42 per person.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in London, just steps from Piccadilly Circus and within a 5-minute walk of Burlington Arcade. It is approximately 0.5 miles from Oxford Circus and 0.8 miles from Trafalgar Square.

Is there a swimming pool at the property?

Yes, the property features an indoor swimming pool. Children aged 5-16 are allowed in the pool during designated hours and must be accompanied by an adult.

What are the hotel's policies for guests staying with children?

Children are welcome at the property, and those aged 5-16 can enjoy the pool during specific hours when accompanied by an adult.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for an additional fee of GBP 80 per night, subject to availability. Advance request is required for rollaway beds.

Hotel Cafe Royal London

Average nightly price at Hotel Cafe Royal by month, last 12 months (USD)
Month	Average price
January	US$579
February	US$595
March	US$656
April	US$667
May	US$745
June	US$991
July	US$927
August	US$708
September	US$857
October	US$829
November	US$907
December	US$965

What guests think

Across reviews, Hotel Cafe Royal stands out for exceptionally friendly, attentive staff, a prime central location near shopping and transport, and beautiful, spacious rooms, with many guests also praising high quality facilities like the spa and on site amenities.

Common drawbacks include occasional check in miscommunication and delays, limited kids' pool hours, and some complaints about added fees or gratuity requests. A few guests noted slower breakfast service and minor room comfort issues like flat pillows or small safes. A refined, upscale stay is the norm here.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The spa and amenities receive strong praise, and some guests valued the included chauffeur service. Some reviews mention limited kids' pool hours.

Related guest reviews

10

Joshua

22 Aug 2024

·

Stayed 4 nights

Staff was very attentive and facilities well maintained.

6

Russell

28 Apr 2025

·

Stayed 4 nights

Very nice hotel in a great location. Staff not extraordinarily welcoming/friendly but competent. Amazing spa, but not value for money even at the luxury end of the market. Lots of hidden additional charges like a daily ‘service fee’ of £43. Which is a lot top of an already luxury price tag. Requests for gratuity on top of an already included service fee for food services.

10

John Czerwein

18 Mar 2025

·

Stayed 3 nights

This hotel was amazing! The staff, decor, rooms, restaurants, everything was incredible! We plan to stay here again! We just wish it had more available kids hours for the pool!

8

Mads

17 Feb 2024

·

Stayed 2 nights

Excellent service with “wil do attitude”. Great location in central London. Great value from included chauffeur service. Wonderful afternoon tea, and kitchen very good a pastries/sweets. Not so good if you’re a smoker, as smoking with the homeless in the street is the only option (unless you’re booked in one of the 5 most expensive suites that has balconies)

10

Lucia

18 Aug 2024

·

Stayed 6 nights

Very friendly and approachable staff. Great food. Excellent location. We didn't like that kids' swimming pool hours were limited but not a deal breaker.

10

Debora

24 Apr 2024

·

Stayed 3 nights

Amazing property. Especially with our first time visiting London this was the perfect place to stay. Facilities and rooms are unbeatable and I love how there’s bars and restaurants within the hotel for the days where you’re feeling a little jet-lagged. Staff is superb and always willing to help. Only snag was that I made sure to include breakfast for 3 people in our stay as we didn’t want to deal with the hassle of going out for breakfast every morning, but they somehow did not see that I paid for it. Had to go down and show proof that I paid for this, as I’d have no reason to lie about that… but once resolved staff was very apologetic and even left chocolates in the room. Overall, one of my favorite 5-star hotels I’ve stayed in and feels very modern and renovated. Would stay here again!

10

Ekarat

8 Apr 2023

·

Stayed 3 nights

Amazon staffs and hotel facilities. We were so impressed with all staffs we encountered from check-in, door man, room service, breakfast waitresses. Everyone is so kind, polite, Ryan’s helpful. It was a true 5 star experience. Thank you so much!

10

Georgia

2 Apr 2025

·

Stayed 4 nights

I love this hotel. We received a warm greeting from Von upon arrival. He remembered me from last year. It made me feel very special. I know how busy your hotel is. Von showed us all around the hotel, spa, and our room. He is such a professional and takes pride in the hotel and his work. Everything is always perfect from everyone. I can’t wait to come back! Thank you for such a lovely stay.

10

Frank

27 Apr 2024

·

Stayed 4 nights

Some rooms provide car service. Ask for Yasir as your driver!

10

Anish

7 May 2025

·

Stayed 2 nights

Top notch service and facility. Every staff member we encountered was amazing. Amenities great. Spa amazing. And best location. Been a Ritz fan for years but this easily rivals it!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Not enough information in reviews.

Related guest reviews

10

Joshua

22 Aug 2024

·

Stayed 4 nights

Staff was very attentive and facilities well maintained.

10

Debora

24 Apr 2024

·

Stayed 3 nights

Amazing property. Especially with our first time visiting London this was the perfect place to stay. Facilities and rooms are unbeatable and I love how there’s bars and restaurants within the hotel for the days where you’re feeling a little jet-lagged. Staff is superb and always willing to help. Only snag was that I made sure to include breakfast for 3 people in our stay as we didn’t want to deal with the hassle of going out for breakfast every morning, but they somehow did not see that I paid for it. Had to go down and show proof that I paid for this, as I’d have no reason to lie about that… but once resolved staff was very apologetic and even left chocolates in the room. Overall, one of my favorite 5-star hotels I’ve stayed in and feels very modern and renovated. Would stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently described as spacious, beautiful, and quiet. Minor issues noted include flat pillows, small safes, and occasional disruption from lighting upgrades.

Related guest reviews

8

RICHARD

24 May 2024

·

Stayed 4 nights

The hotel's room were spacious and comfortable. They are upgrading the lighting in some rooms and offered a bit of difficulty. Hotel was quick to work it out. The food in the breakfast room was a bit slow to come out but food quality was excellent. The other staff all helpful and great.

10

Urja

1 Sept 2025

·

Stayed 3 nights

Fanatic 5 star hotel with spacious rooms and attentive staff.

8

melissa

1 Oct 2025

·

Stayed 2 nights

The hotel was stunning with wonderful amenities, restaurants, and rooms. However I’m giving 4/5 stars as we ran into several issues checking in. We were not initially given the room we reserved. Later we were told we could upgrade to a better room for a fee - which we did. Then we had to wait 3+ hours to move into that room and were told not to unpack from our previous room - so we sat around for 3 hours waiting on our room to be ready and it kept getting delayed which ultimately made us late for reservations we had. When we moved into our ‘upgraded room’ it was the exact same room layout that we had just been in. The staff member in reception who coordinated all of this mislead us into believing we were being upgraded to a larger better room when in reality it was the same room with 2 beds. The entire situation was upsetting, stressful, and delayed us from plans we had made.

10

Debora

24 Apr 2024

·

Stayed 3 nights

Amazing property. Especially with our first time visiting London this was the perfect place to stay. Facilities and rooms are unbeatable and I love how there’s bars and restaurants within the hotel for the days where you’re feeling a little jet-lagged. Staff is superb and always willing to help. Only snag was that I made sure to include breakfast for 3 people in our stay as we didn’t want to deal with the hassle of going out for breakfast every morning, but they somehow did not see that I paid for it. Had to go down and show proof that I paid for this, as I’d have no reason to lie about that… but once resolved staff was very apologetic and even left chocolates in the room. Overall, one of my favorite 5-star hotels I’ve stayed in and feels very modern and renovated. Would stay here again!

10

Robert

20 May 2023

·

Stayed 3 nights

One of the best hotels I have stayed in London. The only glitch was that when checking in the desk failed to mention that I had received an upgraded room and when Hotels.com asked me I said no which resulted in a call from the manager who also sent me a bottle of Champagne. I loved the comfort and service of this hotel and will return.

10

Tamar

9 May 2025

·

Stayed 4 nights

The hotel is beautiful, and the staff were wonderful and very attentive. Room was amazing. great area, right on Regent near underground and shopping yet very quiet inside. Can't wait to go back next time we are in London

10

Ambrish

26 Apr 2024

·

Stayed 3 nights

Quiet elegance in design and the staff's attentiveness and warm hospitality.

10

Preston

29 Oct 2023

·

Stayed 1 night

Fantastic service! Room was beautiful. Hotel is wonderful.

10

Cindy

23 Jan 2024

·

Stayed 5 nights

The hotel was beautiful, the location was excellent. Our room was very lovely. The only negative was the pillows were very flat and the safe was really small.

10

sean

2 Jan 2023

·

Stayed 6 nights

To notch hotel, we loved our stay. Excellent service, first class accommodation.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, attentive, and professional, with standout concierge assistance. A few guests reported check in miscommunication or delays; one review mentioned added fees or gratuity requests.

Related guest reviews

10

Neil

11 Jan 2025

·

Stayed 1 night

Fantastic hotel with first class service

6

Russell

28 Apr 2025

·

Stayed 4 nights

Very nice hotel in a great location. Staff not extraordinarily welcoming/friendly but competent. Amazing spa, but not value for money even at the luxury end of the market. Lots of hidden additional charges like a daily ‘service fee’ of £43. Which is a lot top of an already luxury price tag. Requests for gratuity on top of an already included service fee for food services.

10

Flora

25 Aug 2024

·

Stayed 6 nights

Extremely friendly and attentive. Oustanding services, very thoughtful staff

8

melissa

1 Oct 2025

·

Stayed 2 nights

The hotel was stunning with wonderful amenities, restaurants, and rooms. However I’m giving 4/5 stars as we ran into several issues checking in. We were not initially given the room we reserved. Later we were told we could upgrade to a better room for a fee - which we did. Then we had to wait 3+ hours to move into that room and were told not to unpack from our previous room - so we sat around for 3 hours waiting on our room to be ready and it kept getting delayed which ultimately made us late for reservations we had. When we moved into our ‘upgraded room’ it was the exact same room layout that we had just been in. The staff member in reception who coordinated all of this mislead us into believing we were being upgraded to a larger better room when in reality it was the same room with 2 beds. The entire situation was upsetting, stressful, and delayed us from plans we had made.

10

Charles

15 Oct 2025

·

Stayed 9 nights

Great staff and great location!

10

Robert

20 May 2023

·

Stayed 3 nights

One of the best hotels I have stayed in London. The only glitch was that when checking in the desk failed to mention that I had received an upgraded room and when Hotels.com asked me I said no which resulted in a call from the manager who also sent me a bottle of Champagne. I loved the comfort and service of this hotel and will return.

10

Maria

2 Jun 2025

·

Stayed 6 nights

Outstanding in every way! The staff couldn't be friendlier, professional, and courteous! Highly recommend

10

Georgia

2 Apr 2025

·

Stayed 4 nights

I love this hotel. We received a warm greeting from Von upon arrival. He remembered me from last year. It made me feel very special. I know how busy your hotel is. Von showed us all around the hotel, spa, and our room. He is such a professional and takes pride in the hotel and his work. Everything is always perfect from everyone. I can’t wait to come back! Thank you for such a lovely stay.

10

Barbara

1 Apr 2024

·

Stayed 5 nights

The concierge Jean was extremely helpful, knowledgeable and very kind. He was wonderful!!

10

Brett Arthur

26 Dec 2024

·

Stayed 5 nights

All I can say is this hotel was amazing. The service is above and beyond.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly described as excellent and central, close to Regent Street shopping, transport, and major attractions, while remaining quiet inside. A convenient base for shows and sightseeing.

Related guest reviews

10

Andrea

7 Sept 2024

·

Stayed 1 night

Great location. Attentive Staff. Paid three times the price because Swift was in town but still worth the money!

10

Arnold

16 Jul 2024

·

Stayed 3 nights

location is unbeatable. staff is professional yet friendly

10

Jacob

9 Aug 2024

·

Stayed 4 nights

Perfect service, perfect location

10

Susan

28 May 2024

·

Stayed 4 nights

Location was excellent and Concierge staff were beyond excellent. Could not have planned a better stay. We were 4 couples in from Canada to attend Chelsea Flower Show, theatre production and the Abba concert. Hotel Cafe Royal was superb central location for all of us. The breakfast was delicious.

10

Stuart

21 Sept 2024

·

Stayed 5 nights

awesome hotel in an incredible area of London!

10

Lucia

18 Aug 2024

·

Stayed 6 nights

Very friendly and approachable staff. Great food. Excellent location. We didn't like that kids' swimming pool hours were limited but not a deal breaker.

10

Charles

15 Oct 2025

·

Stayed 9 nights

Great staff and great location!

10

Tamar

9 May 2025

·

Stayed 4 nights

The hotel is beautiful, and the staff were wonderful and very attentive. Room was amazing. great area, right on Regent near underground and shopping yet very quiet inside. Can't wait to go back next time we are in London

10

Heidi

14 Jun 2024

·

Stayed 4 nights

Wonderful place to stay! Lovely helpful staff and amazing service. The breakfast was delicious and very generous. Excellent shopping and very easy transportation just a block off the doorstep. I would definitely stay again!

10

Anish

7 May 2025

·

Stayed 2 nights

Top notch service and facility. Every staff member we encountered was amazing. Amenities great. Spa amazing. And best location. Been a Ritz fan for years but this easily rivals it!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and generosity, though one guest reported slow service. Afternoon tea and on site dining are well regarded, with one mention of gratuity requests on top of a fee.

Related guest reviews

6

Russell

28 Apr 2025

·

Stayed 4 nights

Very nice hotel in a great location. Staff not extraordinarily welcoming/friendly but competent. Amazing spa, but not value for money even at the luxury end of the market. Lots of hidden additional charges like a daily ‘service fee’ of £43. Which is a lot top of an already luxury price tag. Requests for gratuity on top of an already included service fee for food services.

8

RICHARD

24 May 2024

·

Stayed 4 nights

The hotel's room were spacious and comfortable. They are upgrading the lighting in some rooms and offered a bit of difficulty. Hotel was quick to work it out. The food in the breakfast room was a bit slow to come out but food quality was excellent. The other staff all helpful and great.

10

Susan

28 May 2024

·

Stayed 4 nights

Location was excellent and Concierge staff were beyond excellent. Could not have planned a better stay. We were 4 couples in from Canada to attend Chelsea Flower Show, theatre production and the Abba concert. Hotel Cafe Royal was superb central location for all of us. The breakfast was delicious.

8

Mads

17 Feb 2024

·

Stayed 2 nights

Excellent service with “wil do attitude”. Great location in central London. Great value from included chauffeur service. Wonderful afternoon tea, and kitchen very good a pastries/sweets. Not so good if you’re a smoker, as smoking with the homeless in the street is the only option (unless you’re booked in one of the 5 most expensive suites that has balconies)

10

Lucia

18 Aug 2024

·

Stayed 6 nights

Very friendly and approachable staff. Great food. Excellent location. We didn't like that kids' swimming pool hours were limited but not a deal breaker.

10

Debora

24 Apr 2024

·

Stayed 3 nights

Amazing property. Especially with our first time visiting London this was the perfect place to stay. Facilities and rooms are unbeatable and I love how there’s bars and restaurants within the hotel for the days where you’re feeling a little jet-lagged. Staff is superb and always willing to help. Only snag was that I made sure to include breakfast for 3 people in our stay as we didn’t want to deal with the hassle of going out for breakfast every morning, but they somehow did not see that I paid for it. Had to go down and show proof that I paid for this, as I’d have no reason to lie about that… but once resolved staff was very apologetic and even left chocolates in the room. Overall, one of my favorite 5-star hotels I’ve stayed in and feels very modern and renovated. Would stay here again!

10

Ekarat

8 Apr 2023

·

Stayed 3 nights

Amazon staffs and hotel facilities. We were so impressed with all staffs we encountered from check-in, door man, room service, breakfast waitresses. Everyone is so kind, polite, Ryan’s helpful. It was a true 5 star experience. Thank you so much!

10

Heidi

14 Jun 2024

·

Stayed 4 nights

Wonderful place to stay! Lovely helpful staff and amazing service. The breakfast was delicious and very generous. Excellent shopping and very easy transportation just a block off the doorstep. I would definitely stay again!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $768	2 $967	3 $1,041	4 $1,101	5 $886	6 $782	7 $811
8 $764	9 $892	10 $1,086	11 $954	12 $953	13 $783	14 $894
15 $811	16 $978	17 $3,003	18 $1,168	19 $997	20 $958	21 $878
22 $1,122	23 $888	24 $896	25 $1,075	26 $1,409	27 $1,113	28 $1,087
29 $753	30 $874

Hotel Cafe Royal

Prices for Hotel Cafe Royal

Monthly average prices

About this property

Location

Room options

Superior Room (Grand)

Suite (Loft)

Family Room, 2 Bedrooms

Deluxe Suite

Deluxe Room

Grand Suite (Regent)

Superior Room

Deluxe Room (Grand)

Club Suite

Celestine Suite

Suite (Westminster)

Family Suite, 3 Bedrooms

Grand Suite, 2 Bedrooms (Regent)

Suite (Oscar)

Suite (Regent)

Grand Junior Suite

Junior Suite

Suite, 2 Bedrooms (Tudor)

Penthouse, 3 Bedrooms

Royal Suite, 2 Bedrooms

Guest reviews of Hotel Cafe Royal

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Cafe Royal

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $1,023	26 $961	27 $1,301	28 $980	29 $898	30 $908	31 $789