Name: Hotel Cafe Royal
Address: 10 Air Street, West End - Mayfair, West End, London, London (and vicinity), England, United Kingdom, London, Greater London, United Kingdom
Rating: 9.35

Guest reviews

9.3

Superb

Based on 624 verified reviews

Who stays here?

Business

18%

Couple

40%

Family

23%

Group

13%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across reviews, Hotel Cafe Royal stands out for exceptionally friendly, attentive staff, a prime central location near shopping and transport, and beautiful, spacious rooms, with many guests also praising high quality facilities like the spa and on site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jonathan

4 weeks ago

·

Stayed 1 night

The staff were so wonderful and made Our stay exceptionally special Don’t miss this hotel

10

Jamie

2 Mar 2026

·

Stayed 1 night

Wonderful hotel with truly exceptional service. From the moment you walk in, you’re made to feel genuinely welcome and valued. The staff go above and beyond to ensure a comfortable and enjoyable stay. I would highly recommend this hotel and would happily return again.

10

tamar

21 Feb 2026

·

Stayed 3 nights

Amazing

10

Melissa

15 Feb 2026

·

Stayed 4 nights

Spotless room. Wonderful staff. Great location.

10

Michael William

20 Jan 2026

·

Stayed 4 nights

Beautifully designed room by David Chipperfield Architects-the reason I booked my stay here! The property is historic and well maintained. No matter how wonder the facilities are though, the staff makes or breaks a stay. In this case, the staff made an incredible building even more so with excellent service from the doorman to the front desk staff to the cleaning staff and spa staff. They all took it upon themselves to make sure I was being taken care of during my stay. I am looking forward to a return visit soon!

10 Air Street, West End - Mayfair, West End, London, London (and vicinity), England, United Kingdom

Location

With a stay at Hotel Cafe Royal, London, you'll be centrally located in London, steps from Piccadilly Circus and within a 5-minute walk of Burlington Arcade. This family-friendly hotel is 0.5 mi (0.8 km) from Oxford Circus and 0.8 mi (1.3 km) from Trafalgar Square.

Regent Street(0.1 Miles)

Piccadilly(0.1 Miles)

Piccadilly Circus(0.1 Miles)

Burlington Arcade(0.2 Miles)

Bond Street(0.2 Miles)

Leicester Square(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the hotel, with valet parking offered at a fee of GBP 65 per night. Limited parking is also available on-site, but reservations are recommended.

Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee, approximately GBP 35 to 42 per person.

The hotel does not allow pets, but service animals are exempt from this policy.

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

The hotel is centrally located in London, just steps from Piccadilly Circus and within a 5-minute walk of Burlington Arcade. It is approximately 0.5 miles from Oxford Circus and 0.8 miles from Trafalgar Square.

The hotel features an indoor swimming pool that is available for guests. Children aged 5-16 are allowed in the pool during specific hours when accompanied by an adult.

Children are welcome at the hotel, and those aged 5-16 can enjoy the pool during designated hours when accompanied by an adult.

The hotel offers rollaway beds at a fee of GBP 80 per night, subject to availability. Advance request is required for rollaway beds.

Hotel Cafe Royal

Amenities

Property description

Book on Vio