Villa Las Estrellas Tulum - located at the party zone

I should have read the other reviews... the loud party scene was oppressive and nearly non-stop from noon 'till after midnight. After two nights, we couldn't take it anymore and departed earlier than planned. The first room we stayed in, did not have a lock on the sliding door to the beach, and we did not feel safe leaving our valuables in the room. When we shared the issue with the Frontdesk manager, he said there was nothing to be done, because there was no maintenance person working that day... again, should have read the reviews, as there are other reviews about, what I'm guessing, is the same issue with the same door... still hasn't been fixed. The next day they moved us to a room on the 2nd floor... this room had much better safety and all door locked. Luckily it didn't rain, because we would have gotten soaked! There were a number of large holes in the thatch roof, two over the bed... so we would have been soaked in our sleep (if we could have slept through the loud music next door). Again... should have read the reviews... 'cause there are reviews of holes in the roof and other guests getting wet during a rain storm. It had been many years since my last visit to this part of Tulum... last time I stayed a few doors to the north and ate lunch at Las Estrellas... my memory was that it was extremely nice and "high end"... I don't think there has been any investment into the property for years.

La villa está muy bonita y una ubicación inmejorable pero consideramos que la limpieza puede estar mejor, encontramos una botella detrás de la puerta y el baño sucio. Los baños que están cerca del restaurante no descargaban bien. Comenzó a llover y caía agua dentro de nuestra habitación. La atención del personal excelente pero arreglar estos pequeños detalles pueden hacerla brillar como una estrella tal cómo su nombre

Nice beach. Property and pool are run down. And $6us for a small coffee

It was very disappointing for us to be left without electricity and water in the middle of the night. And that they only told us sorry. We have a baby and it was a terrible night without air conditioning mosquitoes debited us, changing her diaper in the dark and without water was the worst experience. The hotel lacks maintenance, the curtains are very dirty and the doors are a little old and broken.

We really enjoyed our stay here. The property is simple but beautiful and well kept. It's in a great and walkable location, with easy parking, and a yummy and convenient beach restaurant and club. Our only challenges came from what seems like basic amenities in our room. We had 3 people but were only provided 2 towels. We received more when asked but never had any hand towels and the tissues went unfilled for a few days. We also had only luke warm water for our first 3 days and the water was off several times, especially in the night.

The staff were fantastic and so helpful. They assisted with tours, ATV rentals and made sure to get us excellent prices. The resort is lovely, a bit rustic. The location on the beach is fantastic. The only drawback was the hotel directly next door place booming dance music from 11-7 every day. But it is the party zone! And you can walk down the beach to get away from it.

As other reviewers have noted, Bagatelle has moved in next door and they blast DJ mixes outside from 10 am to 2 am. Shaking the walls of the room and making it hard to relax when using the beach patio. It's too bad because the beach setup is lovely and the cocktails and food were great, but I don't recommend staying here if you want to go to sleep before 2.

Amazing views rustic feel Amazing breeze Great staff

Really enjoyed the stay, nice to have a hotel that’s a bit calmer when it’s a lot going on around it. It’s a hotel that has a home feeling over it. Everyone was nice and service minded, they always tried to help. Location felt safe and close to everything. It’s a bit older facilities but nothing to complain about. The restaurant was ok. We enjoyed our vacation!

This property could be a 10 but is sadly lacking, especially for the price! Staff was mostly friendly. Housekeeping was great! Very clean. Property is a nice quaint size, great spot on beach which was also kept raked and clean. However, the property has seen its better days. The front porch deck of our room was falling apart. My husband actually fell through a board! Boards loose needing a full deck replacement. Boards in bar/ dining same thing. Our room was literally overtaken with diesel fumes from their generator 2 out of 4 nights. We didn't sleep at all. Complained at front desk and was told fumes were from somewhere else. Regardless, it made sleeping impossible! Not to mention the club next door blasts music till all hours of the night. We brought earplugs and that helped. The bar/ restaurant has shortened hours so don't plan on an early coffee or an afternoon beverage. More family stayed in 3 other rooms / same trip. Low water pressure, poor drainage in showers, doors not closing all the way etc. We paid A LOT for this room which 3 of us shared at almost $700/ night Expensive for even US prices let alone Mexico. I can overlook a few things, it is Mexico, however for the price for value, the gas fumes in particular would keep me away.

I should have read the other reviews... the loud party scene was oppressive and nearly non-stop from noon 'till after midnight. After two nights, we couldn't take it anymore and departed earlier than planned. The first room we stayed in, did not have a lock on the sliding door to the beach, and we did not feel safe leaving our valuables in the room. When we shared the issue with the Frontdesk manager, he said there was nothing to be done, because there was no maintenance person working that day... again, should have read the reviews, as there are other reviews about, what I'm guessing, is the same issue with the same door... still hasn't been fixed. The next day they moved us to a room on the 2nd floor... this room had much better safety and all door locked. Luckily it didn't rain, because we would have gotten soaked! There were a number of large holes in the thatch roof, two over the bed... so we would have been soaked in our sleep (if we could have slept through the loud music next door). Again... should have read the reviews... 'cause there are reviews of holes in the roof and other guests getting wet during a rain storm. It had been many years since my last visit to this part of Tulum... last time I stayed a few doors to the north and ate lunch at Las Estrellas... my memory was that it was extremely nice and "high end"... I don't think there has been any investment into the property for years.

La villa está muy bonita y una ubicación inmejorable pero consideramos que la limpieza puede estar mejor, encontramos una botella detrás de la puerta y el baño sucio. Los baños que están cerca del restaurante no descargaban bien. Comenzó a llover y caía agua dentro de nuestra habitación. La atención del personal excelente pero arreglar estos pequeños detalles pueden hacerla brillar como una estrella tal cómo su nombre

this place is wonderful. Less expensive than others in the same area. Great location although all the food around it is overpriced except for the café across the street which I wish I'd learned about earlier. Overall, the host hotel staff were extremely helpful and wonderful people. Our towels and sheets all had stains on them however, since we weren't staying many days, we just let it go. suggested. Request a place with the balcony facing the beach. It was an amazing experience and a beautiful location. Thank you to all of the staff.

It was very disappointing for us to be left without electricity and water in the middle of the night. And that they only told us sorry. We have a baby and it was a terrible night without air conditioning mosquitoes debited us, changing her diaper in the dark and without water was the worst experience. The hotel lacks maintenance, the curtains are very dirty and the doors are a little old and broken.

We really enjoyed our stay here. The property is simple but beautiful and well kept. It's in a great and walkable location, with easy parking, and a yummy and convenient beach restaurant and club. Our only challenges came from what seems like basic amenities in our room. We had 3 people but were only provided 2 towels. We received more when asked but never had any hand towels and the tissues went unfilled for a few days. We also had only luke warm water for our first 3 days and the water was off several times, especially in the night.

Todo esta muy bonito, solo hay que arreglar algunls detalles coml el aire acondicionado hace mucho ruido, el sanitario el tanque no se llena bien.

Cute hotel, clean, manager was attentive

Really enjoyed the stay, nice to have a hotel that’s a bit calmer when it’s a lot going on around it. It’s a hotel that has a home feeling over it. Everyone was nice and service minded, they always tried to help. Location felt safe and close to everything. It’s a bit older facilities but nothing to complain about. The restaurant was ok. We enjoyed our vacation!

We had one of our best hotel experiences here. The locations is amazing, clean cozy beach front, the restaurant is great and affordable, there’s always good music around, the staff super friendly and accommodating. Good drinks too at the restaurant, ask for Mezcal cocktail

This property could be a 10 but is sadly lacking, especially for the price! Staff was mostly friendly. Housekeeping was great! Very clean. Property is a nice quaint size, great spot on beach which was also kept raked and clean. However, the property has seen its better days. The front porch deck of our room was falling apart. My husband actually fell through a board! Boards loose needing a full deck replacement. Boards in bar/ dining same thing. Our room was literally overtaken with diesel fumes from their generator 2 out of 4 nights. We didn't sleep at all. Complained at front desk and was told fumes were from somewhere else. Regardless, it made sleeping impossible! Not to mention the club next door blasts music till all hours of the night. We brought earplugs and that helped. The bar/ restaurant has shortened hours so don't plan on an early coffee or an afternoon beverage. More family stayed in 3 other rooms / same trip. Low water pressure, poor drainage in showers, doors not closing all the way etc. We paid A LOT for this room which 3 of us shared at almost $700/ night Expensive for even US prices let alone Mexico. I can overlook a few things, it is Mexico, however for the price for value, the gas fumes in particular would keep me away.

I should have read the other reviews... the loud party scene was oppressive and nearly non-stop from noon 'till after midnight. After two nights, we couldn't take it anymore and departed earlier than planned. The first room we stayed in, did not have a lock on the sliding door to the beach, and we did not feel safe leaving our valuables in the room. When we shared the issue with the Frontdesk manager, he said there was nothing to be done, because there was no maintenance person working that day... again, should have read the reviews, as there are other reviews about, what I'm guessing, is the same issue with the same door... still hasn't been fixed. The next day they moved us to a room on the 2nd floor... this room had much better safety and all door locked. Luckily it didn't rain, because we would have gotten soaked! There were a number of large holes in the thatch roof, two over the bed... so we would have been soaked in our sleep (if we could have slept through the loud music next door). Again... should have read the reviews... 'cause there are reviews of holes in the roof and other guests getting wet during a rain storm. It had been many years since my last visit to this part of Tulum... last time I stayed a few doors to the north and ate lunch at Las Estrellas... my memory was that it was extremely nice and "high end"... I don't think there has been any investment into the property for years.

this place is wonderful. Less expensive than others in the same area. Great location although all the food around it is overpriced except for the café across the street which I wish I'd learned about earlier. Overall, the host hotel staff were extremely helpful and wonderful people. Our towels and sheets all had stains on them however, since we weren't staying many days, we just let it go. suggested. Request a place with the balcony facing the beach. It was an amazing experience and a beautiful location. Thank you to all of the staff.

Had a great time staying at Villa Las Estrellas, the view from the room was fantastic.

Good location and cool rooms

Muy bonito hotel con vista a la playa y acceso directo a la playa, habitación muy cómoda solo agregaría cortinas obscuras porque habemos personas que nos gusta dormir con obscuridad. El personal muy amable y servicial. En general muy buen lugar para hospedarte lo tiene todo.

We stayed here for one night on 03/10. Upon arrival we noticed security guard had a gun strapped to his hip, which should have been the first red flag. The villas are beautiful and clean. Hotel is located in the party zone, at night you will hear the music from the beach club next door Bagatelle. In the middle of the night, we heard screams and cries of a girl screaming for help. We tried to check and see where it was coming from but we were not able to see anything directly outside our room. The cries stopped for about an hour and then about an hour later the cries began again. We peaked outside the window and saw the Mexican soldiers coming inside the hotel. the next morning we saw blood on the floor. An hour later again, the screams happened ahain. We called the front desk and they said everything was fine. We then noticed the music was started being played again. Probably to drown out the music. Of course we did not get any sleep this night as we were nervous and scared for this girl. On top of that, our window did not completely close. The latch was broken and would not fully fit in the slot.

Great location ! Great staff ! Food and drinks are very good ! Try the whole grill fish ! The only so so thing I will say is AC sometimes not so cold . Maybe needs recharged. For sure I will book this hotel again on my next visit to Tulum .

Amazing views rustic feel Amazing breeze Great staff

Great location, noisy until 1am but knew that and they also mention it when making reservation. Doors/windows are very old so they dont close well, several gaps so light/bug/hot air comes in and A/C has hard time keeping up so it get muggy/warm.

Very mixed about this hotel. Best part was the friendly front desk staff. Augusto inparticular was helpful. It was very loud but there is a month long music fest so can't blame the hotel and they provided ear plugs. No sign out front made is impossible and low key dangerous to find. The traffic is bumper to bumper with no way to turn around. 45 minutes later, once we found this is dusty beach oasis, it was a relief.keeping in mind it is basically glamping on the beach. Very unfortunately I broke my ankle while jogging. Augusto generously found crutches for me but they were too large and broken on the bottom. I never used them and he agreed to return and refund my $30Usd. This never happened and I checked out and the manager refunded my $30. Then I was contacted by Augusto that his paycheck was garnished $30. I sent him the $30 but I'm disgusted by this type and management. They also do not respond to any emails.

Schönes Zimmer, sehr freundliches Personal. Traumhafter Strand

Kind and helpful staff, free upgrade to accommodate my child. Thank you!

It was absolutely fantastic from the customer service to the convenience of the surroundings. Beach access made it an ideal location for travellers. Would most definitely rebook in the future. Augusto at the front desk was so helpful and easy to communicate with. Thank you !

The staff were fantastic and so helpful. They assisted with tours, ATV rentals and made sure to get us excellent prices. The resort is lovely, a bit rustic. The location on the beach is fantastic. The only drawback was the hotel directly next door place booming dance music from 11-7 every day. But it is the party zone! And you can walk down the beach to get away from it.

Really good hotel in Tulum hotel zone if you are going with family and kids. The food it’s amazing, same as the service. Highly recommended.

Cute hotel, clean, manager was attentive

Great staff ! Great location ! My favorite hotel in Tulum !!!

We had one of our best hotel experiences here. The locations is amazing, clean cozy beach front, the restaurant is great and affordable, there’s always good music around, the staff super friendly and accommodating. Good drinks too at the restaurant, ask for Mezcal cocktail

Very mixed about this hotel. Best part was the friendly front desk staff. Augusto inparticular was helpful. It was very loud but there is a month long music fest so can't blame the hotel and they provided ear plugs. No sign out front made is impossible and low key dangerous to find. The traffic is bumper to bumper with no way to turn around. 45 minutes later, once we found this is dusty beach oasis, it was a relief.keeping in mind it is basically glamping on the beach. Very unfortunately I broke my ankle while jogging. Augusto generously found crutches for me but they were too large and broken on the bottom. I never used them and he agreed to return and refund my $30Usd. This never happened and I checked out and the manager refunded my $30. Then I was contacted by Augusto that his paycheck was garnished $30. I sent him the $30 but I'm disgusted by this type and management. They also do not respond to any emails.

The stay was amazing. The staff were very friendly and helpful especially, Carlos. I had a small issue and it was immediately taken care of. There will be music playing at night but you need to understand that the hotel is situated in a party zone. So, if you are looking for quiet this is NOT the place for you. Everything was walking or biking distance or you can take a cab if you wish. The menu for food is simple but it was delicious. Again, our experience was excellent.

On the beach ⛱️. Between the best beach clubs. Nice staff.

Good location and cool rooms

It was absolutely fantastic from the customer service to the convenience of the surroundings. Beach access made it an ideal location for travellers. Would most definitely rebook in the future. Augusto at the front desk was so helpful and easy to communicate with. Thank you !

Perfect location and wonderful staff!

The staff were fantastic and so helpful. They assisted with tours, ATV rentals and made sure to get us excellent prices. The resort is lovely, a bit rustic. The location on the beach is fantastic. The only drawback was the hotel directly next door place booming dance music from 11-7 every day. But it is the party zone! And you can walk down the beach to get away from it.

As other reviewers have noted, Bagatelle has moved in next door and they blast DJ mixes outside from 10 am to 2 am. Shaking the walls of the room and making it hard to relax when using the beach patio. It's too bad because the beach setup is lovely and the cocktails and food were great, but I don't recommend staying here if you want to go to sleep before 2.

Really enjoyed the stay, nice to have a hotel that’s a bit calmer when it’s a lot going on around it. It’s a hotel that has a home feeling over it. Everyone was nice and service minded, they always tried to help. Location felt safe and close to everything. It’s a bit older facilities but nothing to complain about. The restaurant was ok. We enjoyed our vacation!

Great location, noisy until 1am but knew that and they also mention it when making reservation. Doors/windows are very old so they dont close well, several gaps so light/bug/hot air comes in and A/C has hard time keeping up so it get muggy/warm.

Where can I start? Hands Down the best place to stay in Tulum. The location is at the centre of the centre of the party and walking distance to anywhere you want to go in Tulum.

The stay was amazing. The staff were very friendly and helpful especially, Carlos. I had a small issue and it was immediately taken care of. There will be music playing at night but you need to understand that the hotel is situated in a party zone. So, if you are looking for quiet this is NOT the place for you. Everything was walking or biking distance or you can take a cab if you wish. The menu for food is simple but it was delicious. Again, our experience was excellent.

I had a great experience at the suite pool. I loved that I could enjoy breakfast and drinks by the beach. I felt it was private and cozy. It was also in a great area at walkable distance to nearby restaurants. The reception desk staff, owner, basically all the support staff was very helpful. I will return. And yes there are clubs in the area but it wasn’t that bad. I live in a city so I could be used to hearing music on weekends. I truly recommend this little gem.

Location is excellent the views from the beach area is a 10 but the hotel rooms are old they need a lot of attention , we didn't eat or drink as the food and drinks are expensive, last day we decided to get an order of french fries for my kid before we checked out as he was hungry .. $200 pesos for small order of fries when I saw a day earlier they sold them for $100 , so staff basically wanted to make some money. If you want a great view at the beach this is nice but for the price you pay you can get something better

Nice beach. Property and pool are run down. And $6us for a small coffee

Great location ! Great staff ! Food and drinks are very good ! Try the whole grill fish ! The only so so thing I will say is AC sometimes not so cold . Maybe needs recharged. For sure I will book this hotel again on my next visit to Tulum .

Tulum se ha convertido en un destino excesivamente y ridículamente caro. Es mas barato y accesible ir a Miami. Aprovechándose del boom, la gente local sube los precios exageradamente y no hay forma de evitarlos pues es una zona muy cerrada, pocas opciones, y moverse es caro. Mi experiencia en particular en el Hotel fue que el bar de la playa es demasiado caro, y el colmo fue cuando un mesero me comento que un limón se cobra a parte, además de que son groseros con la gente, aún cuando no tienen trabajo.

As other reviewers have noted, Bagatelle has moved in next door and they blast DJ mixes outside from 10 am to 2 am. Shaking the walls of the room and making it hard to relax when using the beach patio. It's too bad because the beach setup is lovely and the cocktails and food were great, but I don't recommend staying here if you want to go to sleep before 2.

Really enjoyed the stay, nice to have a hotel that’s a bit calmer when it’s a lot going on around it. It’s a hotel that has a home feeling over it. Everyone was nice and service minded, they always tried to help. Location felt safe and close to everything. It’s a bit older facilities but nothing to complain about. The restaurant was ok. We enjoyed our vacation!

We had one of our best hotel experiences here. The locations is amazing, clean cozy beach front, the restaurant is great and affordable, there’s always good music around, the staff super friendly and accommodating. Good drinks too at the restaurant, ask for Mezcal cocktail

El lugar superó mis expectativas, tuvimos muy buena atención, el personal súper amable, y los costos bastante bien para la zona en la que está, definitivamente lo recomiendo mucho, y volvería sin dudarlo, es un gran lugar. Apto para familias e incluso para ir de fiesta. Las bebidas y comidas muy buenas. 👌

The stay was amazing. The staff were very friendly and helpful especially, Carlos. I had a small issue and it was immediately taken care of. There will be music playing at night but you need to understand that the hotel is situated in a party zone. So, if you are looking for quiet this is NOT the place for you. Everything was walking or biking distance or you can take a cab if you wish. The menu for food is simple but it was delicious. Again, our experience was excellent.