What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately AUD 25 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. Further details on specific features are not provided.

Where is the property located in relation to key landmarks?

The property is located in Cairns Central Business District, just steps from Cairns Esplanade and 6 minutes by foot from Reef Fleet Terminal. It is 0.1 km from Cairns Regional Gallery and 0.3 km from The Cultural Place.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of AUD 20 per night, and rollaway beds are available for a fee of AUD 65 per day. Advance request or confirmation may be required for these options.

Oaks Cairns Hotel - Top Accommodation in Cairns

Average nightly price at Oaks Cairns Hotel by month, last 12 months (USD)
Month	Average price
January	$130
February	$130
March	$126
April	$153
May	$156
June	$175
July	$173
August	$202
September	$223
October	$169
November	$147
December	$138

What guests think

At Oaks Cairns Hotel, reviewers highlight an excellent Esplanade location, modern rooms, and a popular rooftop bar and breakfast with views, while noting compact or windowless layouts, occasional rooftop or street noise, and limited on-site facilities.

Cleanliness is widely praised, though a few guests reported ants or odors and noted no daily housekeeping with supplies collected from reception. Service is commonly described as friendly and helpful, but some experienced slow check-in, billing problems, or inconsistent restaurant operations. Best for travelers prioritizing convenience over extensive on-site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and restaurant with bay views are a standout. Otherwise facilities are limited: no on-site parking (nearby can be expensive), no pool, and no guest laundry, with occasional early closures or limited hours at the rooftop.

Related guest reviews

8

Yuichi

May 28, 2024

·

Stayed 4 nights

立地が良くホテルの設備も満足でした。長期滞在の際、ランドリーがあればなお良かった。

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6

Anne

Mar 18, 2024

·

Stayed 2 nights

Only two small, flat pillows. Extras were not available. Air conditioning ran hot then cold then hot again. No hotel parking. Nearby parking was expensive.

10

Mike

May 1, 2025

·

Stayed 2 nights

We had a small issue at check in that was quickly resolved (leaking fridge had caused the carpet to get wet and smelly). We were immediately moved to another room that was great! Room had limited USB outlets so remember to bring your power converter for any North American style power cords. Hotel location is awesome if you want to be right in the centre of all the action. Tons of restaurants, easy walking to shopping, stores, the list goes on. The area has a great vibe, the night market is just down the street, boardwalk and ocean right across. Hotel rooftop patio is great for drinks anytime of day. We didn’t eat there so can’t comment on the food. Overall a great hotel that we would stay at again!

10

Sandra

Nov 24, 2023

·

Stayed 2 nights

Staff excellent , position great only criticism no pool or parking

8

Catherine

Mar 17, 2025

·

Stayed 5 nights

This hotel is good, the cleaning service is done a bit too late in the day, ( always after 3pm) but the staff are nice, the food is good and they hotel is basic but clean. The Rooftop bar also closes at 8.30pm which is a little early.

10

Gina

Nov 19, 2023

·

Stayed 3 nights

Oaks cairns was a great stay. The staff were friendly and the hotel was clean and updated. The only thing that would improve it would be laundry facilities in the hotel. There are almost no options for laundry near by so if it was in the hotel that would be helpful. Overall a great stay and would recommend

10

Jynelle

Jul 22, 2023

·

Stayed 3 nights

Great place. No parking but there are car parks around the area.

8

Tracy

Jan 2, 2025

·

Stayed 1 night

Rooftop bar not open during both stays. The overnight bench warmers (homeless people) at the entrance and along the esplanade were a bit scary.

10

Soraya

Nov 16, 2025

·

Stayed 2 nights

All of it. Great staff. Clean. Great location. Roof top bar is a must.

6

David

Jan 20, 2025

·

Stayed 1 night

Very difficult ,no parking , reception on first floor ,slow lift, not impressed with helpfulness of staff over 30 mins to check in

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Cleanliness

Rooms and public areas are generally very clean and well maintained. A few guests reported issues (ants or odors) and noted limited or late housekeeping, with supplies often collected from reception.

Related guest reviews

4

Shari

Apr 28, 2024

·

Stayed 1 night

Room as advertised as 'Executive'. To me an Executive would be above standard rooms. What we got was a standard room, we had an accessible room which had a larger bathroom but not much else. I would prefer a descriptive word other than executive for the room we had, it was definitely a standard room and not much else. There was also a drainage problem and the smell was putrid when we arrived and worse during the night. We had planned on staying another night on our return from the north but cancelled. Gave our feedback to reception on checkout but have received no further communication. Would not stay here again. One positive was the location.

10

Asuka

Aug 8, 2025

·

Stayed 4 nights

どこに行くにも近くて便利でした。スタッフの方も優しく、部屋もとっても綺麗で快適でした。ホテルの出入り口と部屋までが近いのが地味に便利で良かったです。

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8

Veronica

Jun 20, 2024

·

Stayed 3 nights

Overall, nice stay! Hotel is centrally located, very convenient for reef tours, esplanade, bars and restaurants. Rooms come at different service levels, etc. Ours looked “out” onto an internal wall, which turned out to be great in terms of noise. Super quiet room! Our room also came with no housekeeping, which seems to be a popular option in Australia. This means that you have to restock your own room at the front desk/ reception. Other than this, room was in great condition! Would recommend hotel!

10

Chrissie

Sep 3, 2023

·

Stayed 3 nights

Spotlessly clean, friendly staff, great location, good brekky and incredible views

8

Catherine

Mar 17, 2025

·

Stayed 5 nights

This hotel is good, the cleaning service is done a bit too late in the day, ( always after 3pm) but the staff are nice, the food is good and they hotel is basic but clean. The Rooftop bar also closes at 8.30pm which is a little early.

10

Joanne

Aug 4, 2025

·

Stayed 4 nights

Hotel was lovely, very clean and so close to bars, restaurants, shopping and the lagoon

10

Kimberly

Sep 1, 2025

·

Stayed 2 nights

Absolutely amazing property. Everyone I encountered was friendly and helpful. Very easy to get to from the airport, very easy walking around the area. Very clean, large room. Great outdoor seating areas, would highly recommend and stay again.

10

Andy

Nov 8, 2025

·

Stayed 2 nights

Everything was fantastic. Great location. Clean. Quiet. Very friendly and helpful staff. Excellent bar and restaurant on roof with super view and great food

10

Chrissie

Nov 3, 2023

·

Stayed 4 nights

Spotlessly clean, really warm friendly staff

2

Isra

May 26, 2024

·

Stayed 3 nights

I think this genuinely may have been the worst experience I’ve ever had with a hotel. I booked a 3-night stay. I didn’t see the room properly until midnight, at which point I found thousands of tiny little ants all over my room, and disgusting unidentified stains all over the bedsheets hidden underneath the duvet. I wasn’t able to go elsewhere at midnight despite phoning probably every hotel in Cairns, so they found me another room which was clean enough, and I left the next morning to the promise of a refund of 2 nights of my stay. This was not the end of the saga. It later turned out that they had taken 2 large payments from my account for no reason. They refunded one of these, as well as the original refund for the unused nights, but I am still yet to receive the second back. It is pending in my bank account, the hotel said they couldn’t find it, and they haven’t responded to my email. Overall, this hotel took close to 3x the original cost of the stay, essentially emptying my bank account. The entrance was also a popular spot for people taking drugs - not to pass judgement on people in terribly unfortunate life circumstances, but as a woman alone it felt very unsafe having large groups of people yelling and lunging at me whenever I entered and left.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with good beds and some excellent views; bathrooms feel well designed. Several note compact or windowless layouts and occasional noise from the rooftop or street, while interior-facing rooms tend to be quieter.

Related guest reviews

8

Corinne

May 14, 2024

·

Stayed 3 nights

Great room with a beautiful view over the trees looking out at the esplanade. The room was spotless, we choose the option not to have daily cleaning - but were offered towels if we needed. The location was amazing - centre of The Esplanade. The night markets were a few shops down. McDonalds was located at the front of the building. And everything else was a short walk away. Only negative was being on the 4th floor the intermittent noises from the rooftop bar/restaurant went from about 6am-10pm. If your a light sleep I'd suggest asking from a room on level 3 - but then you'll lose the beautiful view. Overall I'd recommend the Oaks for its amazing location and new well appointed rooms.

6

Fay

Jun 23, 2023

·

Stayed 4 nights

I didn't like the small size of the room and it had no window or patio area. It was like the interior cabin of a cruise ship. Had to have lights on all day Very handy to everything tho. I wouldn't stay there again as they have no rooms with fresh air only air con.

10

Casey

Sep 15, 2025

·

Stayed 2 nights

It’s in a great location right in the heart of the city entertainment area. The room was absolutely stunning and the staff were great. The only slight negative is that we were on level 4 and the rooftop bar was quite loud until after 10pm and then the set up for breakfast (assumption) started about 5.30am.

8

Felix

Nov 1, 2025

·

Stayed 2 nights

Hotel was very convenient near the harbor, restaurants and parks. We were in Cairns to see the barrier reef and the hotel was 3 minutes away from the harbor. The rooms were excellently appointed. The decor was fresh and new. The beds were awesome and really comfortable. I would recommend this hotel to anyone visiting Cairns

10

Kylie

Sep 23, 2024

·

Stayed 1 night

Proximity to the Esplanade and CBD is fantastic Ocean views No noise from other rooms Room is well appointed

8

Veronica

Jun 20, 2024

·

Stayed 3 nights

Overall, nice stay! Hotel is centrally located, very convenient for reef tours, esplanade, bars and restaurants. Rooms come at different service levels, etc. Ours looked “out” onto an internal wall, which turned out to be great in terms of noise. Super quiet room! Our room also came with no housekeeping, which seems to be a popular option in Australia. This means that you have to restock your own room at the front desk/ reception. Other than this, room was in great condition! Would recommend hotel!

10

Annelise

Jul 26, 2025

·

Stayed 6 nights

Lovely room that overlooked the sea and very comfortable and well laid out. Very good linen on the bed. The wifi could be patchy for me in the room.

8

James

Sep 21, 2023

·

Stayed 3 nights

We appreciated the convenient location and courteous staff (Rob and Emma were both excellent!). However there wasn't space for our open suitcases for two international travelers. We literally were forced to leave an open suitcase on the floor and scoot around it from one side of the room to the other. We didn't choose a view room but it was very expensive for our view of an ugly alleyway and cramped space.

8

Daniel

Sep 14, 2023

·

Stayed 6 nights

We stayed beginning September 1st 2023 for 6 nights. I really enjoyed staying at the Oaks Cairns Hotel. The room was very nice with a great view. The bathroom was spacious, clean, stylish and highly functional. Even though we had a no housekeeping room, the housekeeping staff were very warm and kind. They always greeted us warmly, and were constantly working on keeping the public areas clean and fresh. There was even an engineer working on the entry doors one day, and always greeted us as we came and left. The front desk staff assisted us getting multiple cabs and were pleasant to work with. When we checked in, the lady that helped us was pleasant and informative. When we were checked in and waiting at the elevator to go to our room the other lady at the desk laughed at me behind my back (Don't think I did not notice). I don't think it is funny to be very polite and enthusiastic. It was poor form in my opinion. I did not let her actions cloud my impression of the hotel, not was I about to let their unprofessionalism ruin my good impression of Oaks Cairns Hotel.

8

HAITAO

Mar 8, 2025

·

Stayed 3 nights

The room is clean and tidy, with a modern design. The breakfast is also great! The location is excellent, making it convenient to go anywhere.

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Service

Staff are widely described as friendly and helpful across the hotel. A minority reported slow or problematic check-in, billing/refund issues, or inconsistent service attitudes.

Related guest reviews

10

Eileen Ann

Sep 6, 2025

·

Stayed 9 nights

Liked the friendly staff. Always helpful. Little library useful. Coffee on the roof. Dinner at sunset....

10

Matthew and Ellen

Nov 15, 2024

·

Stayed 1 night

Would highly recommend. ALL staff were lovely and helpful, however, the staff in the restaurant were above and beyond helpful and gracious (in particular, Sara, our waitress made us feel so welcome we felt part of the Oaks family). We had a wheelchair accessible room, and although compact (hotel room) it catered for my mobility issues to the highest degree - dare I say, designed by someone with a disability perhaps? - and it was far superior to other hotels we've stayed in with larger rooms - none I've experienced (over many years) have done it better than Oaks on the Esplanade in Cairns! Well done, and keep up the great work! Would love to return one day :) 5 stars!!

10

Rei

Apr 5, 2024

·

Stayed 2 nights

早朝便で着いたが荷物を預かってくれました。また、預けた荷物に忘れ物をしてしまっていてホテルに戻ったら、快く荷物を開けさせてくれて助かりました。スタッフの皆さんは全員優しく、タクシーを手配してくれたりもしました。部屋はとても綺麗で遮光カーテンのおかげでよく眠れたし、水周りの設備も綺麗でした。強いて言うなら、ドライヤーがなかなか見つけられず困りました。(部屋の収納の中にあるとは…) 近くにご飯屋さんやナイトマーケットもあって利便性も高かったので、またケアンズに来る時は利用したいです。

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10

Debbie

May 27, 2024

·

Stayed 3 nights

Friendly staff, great location, clean rooms, nice restaurant/ bar!

10

Kimberly

Sep 1, 2025

·

Stayed 2 nights

Absolutely amazing property. Everyone I encountered was friendly and helpful. Very easy to get to from the airport, very easy walking around the area. Very clean, large room. Great outdoor seating areas, would highly recommend and stay again.

6

David

Jan 20, 2025

·

Stayed 1 night

Very difficult ,no parking , reception on first floor ,slow lift, not impressed with helpfulness of staff over 30 mins to check in

10

Sujit

Dec 11, 2022

·

Stayed 2 nights

Excellent staff. Really caring and attentive to needs. Great location.

8

Daniel

Sep 14, 2023

·

Stayed 6 nights

We stayed beginning September 1st 2023 for 6 nights. I really enjoyed staying at the Oaks Cairns Hotel. The room was very nice with a great view. The bathroom was spacious, clean, stylish and highly functional. Even though we had a no housekeeping room, the housekeeping staff were very warm and kind. They always greeted us warmly, and were constantly working on keeping the public areas clean and fresh. There was even an engineer working on the entry doors one day, and always greeted us as we came and left. The front desk staff assisted us getting multiple cabs and were pleasant to work with. When we checked in, the lady that helped us was pleasant and informative. When we were checked in and waiting at the elevator to go to our room the other lady at the desk laughed at me behind my back (Don't think I did not notice). I don't think it is funny to be very polite and enthusiastic. It was poor form in my opinion. I did not let her actions cloud my impression of the hotel, not was I about to let their unprofessionalism ruin my good impression of Oaks Cairns Hotel.

10

Sharon

Jun 6, 2023

·

Stayed 2 nights

The roof top restaurant has a problem. Made a reservation and after we got there told us COULD NOT eat off the menu until 6:00 pm The menu clearly stated 5:00 pm The ladies at the check in desk were friendly, helpful, knowledgeable and kind. They went above and beyond to make our stay wonderful. The gentlemen not so. One a bit upset that as a women I was paying bill. None of the men smiled.

2

Isra

May 26, 2024

·

Stayed 3 nights

I think this genuinely may have been the worst experience I’ve ever had with a hotel. I booked a 3-night stay. I didn’t see the room properly until midnight, at which point I found thousands of tiny little ants all over my room, and disgusting unidentified stains all over the bedsheets hidden underneath the duvet. I wasn’t able to go elsewhere at midnight despite phoning probably every hotel in Cairns, so they found me another room which was clean enough, and I left the next morning to the promise of a refund of 2 nights of my stay. This was not the end of the saga. It later turned out that they had taken 2 large payments from my account for no reason. They refunded one of these, as well as the original refund for the unused nights, but I am still yet to receive the second back. It is pending in my bank account, the hotel said they couldn’t find it, and they haven’t responded to my email. Overall, this hotel took close to 3x the original cost of the stay, essentially emptying my bank account. The entrance was also a popular spot for people taking drugs - not to pass judgement on people in terribly unfortunate life circumstances, but as a woman alone it felt very unsafe having large groups of people yelling and lunging at me whenever I entered and left.

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AI-generated summary based on recent guest reviews

Location

Exceptional central location on the Esplanade near the lagoon, marina/reef tours, night markets, restaurants, and shops; very walkable.

Related guest reviews

8

Martin

Nov 19, 2025

·

Stayed 5 nights

Great location. Friendly staff. No housekeeping but all amenities kept at reception. Good breakfast choices. REALLY great location, right by lagoon and night market. Probably best location in all of Cairns in our opinion.

10

John

Jun 30, 2025

·

Stayed 1 night

Delightful hotel in the heart of everything.

8

Felix

Nov 1, 2025

·

Stayed 2 nights

Hotel was very convenient near the harbor, restaurants and parks. We were in Cairns to see the barrier reef and the hotel was 3 minutes away from the harbor. The rooms were excellently appointed. The decor was fresh and new. The beds were awesome and really comfortable. I would recommend this hotel to anyone visiting Cairns

10

Celeste

Jul 12, 2023

·

Stayed 2 nights

Great place to stay and relax or see the sites of Cairns.. Perfect location, right on the esplanade

10

Mike

May 1, 2025

·

Stayed 2 nights

We had a small issue at check in that was quickly resolved (leaking fridge had caused the carpet to get wet and smelly). We were immediately moved to another room that was great! Room had limited USB outlets so remember to bring your power converter for any North American style power cords. Hotel location is awesome if you want to be right in the centre of all the action. Tons of restaurants, easy walking to shopping, stores, the list goes on. The area has a great vibe, the night market is just down the street, boardwalk and ocean right across. Hotel rooftop patio is great for drinks anytime of day. We didn’t eat there so can’t comment on the food. Overall a great hotel that we would stay at again!

10

Robert

Oct 5, 2025

·

Stayed 3 nights

Close to everything.

10

Shuwen

Jul 22, 2023

·

Stayed 3 nights

Centralised location with everything at walking distance. Could be a bit noisy at night if you have young kids with a lot going on out on the street.

10

Lisa

May 27, 2025

·

Stayed 1 night

Convenient walkable location & McDonald's on site!

10

Anders

Mar 16, 2023

·

Stayed 3 nights

Modern hotel located by the public pool and near port terminal and station. Convenient for any barrier reef excursions as well as train to Kuranda. Lots of dining options on the esplanade. Hotel has nice roof top bar and restaurant with views of the bay. Loved the staff friendliness.

10

orla

Jan 4, 2026

·

Stayed 2 nights

The location of the hotel was excellent for access to the harbour and the esplanade. Hotel breakfast was great with a lovely view and the room was very nice

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the rooftop bar/restaurant receive frequent praise for quality and views. Some guests encountered inconsistencies such as early closing or closure and reservation/menu timing frustrations.

Related guest reviews

10

Eileen Ann

Sep 6, 2025

·

Stayed 9 nights

Liked the friendly staff. Always helpful. Little library useful. Coffee on the roof. Dinner at sunset....

10

Jacinta

Feb 11, 2024

·

Stayed 1 night

Location is very central, and the rooftop bar is the perfect spot to have a cocktail.

10

Hanife

Jul 19, 2025

·

Stayed 1 night

Lovely clean room with modern amenities. Overnight stay for a function at the hotel. Easy access and lovely breakfast with a view.

10

Chrissie

Sep 3, 2023

·

Stayed 3 nights

Spotlessly clean, friendly staff, great location, good brekky and incredible views

8

Catherine

Mar 17, 2025

·

Stayed 5 nights

This hotel is good, the cleaning service is done a bit too late in the day, ( always after 3pm) but the staff are nice, the food is good and they hotel is basic but clean. The Rooftop bar also closes at 8.30pm which is a little early.

10

Michele

Dec 28, 2024

·

Stayed 4 nights

I chose this hotel because of its close proximity to the city center, water, and reef trip dock, and it was perfect for what I needed. It was nice, modern, and clean. My favorite surprise was the spectacular, restaurant-level breakfast options with an amazing view of the water. Definitely a good choice if staying in Cairns.

8

Tracy

Jan 2, 2025

·

Stayed 1 night

Rooftop bar not open during both stays. The overnight bench warmers (homeless people) at the entrance and along the esplanade were a bit scary.

10

Colleen

Apr 7, 2025

·

Stayed 2 nights

This is a great spot for a stay in Cairns. The hotel is new, beautifully appointed, clean and welcoming. The views from the roof top bar & dining space are spectacular.

10

orla

Jan 4, 2026

·

Stayed 2 nights

The location of the hotel was excellent for access to the harbour and the esplanade. Hotel breakfast was great with a lovely view and the room was very nice

10

Sharon

Jun 6, 2023

·

Stayed 2 nights

The roof top restaurant has a problem. Made a reservation and after we got there told us COULD NOT eat off the menu until 6:00 pm The menu clearly stated 5:00 pm The ladies at the check in desk were friendly, helpful, knowledgeable and kind. They went above and beyond to make our stay wonderful. The gentlemen not so. One a bit upset that as a women I was paying bill. None of the men smiled.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $160	12 $277	13 $202	14 $206	15 $148	16 $230	17 $129
18 $298	19	20	21	22	23 $143	24 $143
25 $209	26 $157	27	28 $182	29 $164	30 $155	31 $182

Su	Mo	Tu	We	Th	Fr	Sa
1 $163	2 $133	3 $163	4 $127	5 $174	6 $152	7 $160
8 $127	9 $159	10 $118	11 $151	12 $163	13 $156	14 $108
15 $108	16 $157	17 $174	18 $149	19 $136	20 $114	21 $141
22 $146	23 $153	24 $108	25 $107	26 $108	27 $109	28 $118
29 $107	30 $119

Oaks Cairns Hotel

Prices for Oaks Cairns Hotel

Monthly average prices

About this property

Location

Room options

Executive Room, Ocean View (No Housekeeping)

Room (Hotel)

Deluxe Room No Housekeeping

Room (Hotel, No Housekeeping)

Deluxe Room

Executive Room

Executive Room, Ocean View

Room, No Windows (Hotel Internal)

Room, No Windows (Hotel Internal, No Housekeeping)

Executive Room (No Housekeeping)

Guest reviews of Oaks Cairns Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Oaks Cairns Hotel

Considering this hotel for your Cairns trip?

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