Mercure Auckland Queen Street

Name: Mercure Auckland Queen Street
Address: 500 Queen Street, Auckland, New Zealand, Auckland, Auckland Region, New Zealand
Rating: 8.4

Amenities

Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping

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Property description

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

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Guest reviews

8.4

Very good

Based on 2,468 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Mercure Auckland Queen Street, travellers consistently praise the friendly, helpful staff and central, bus-accessible location, while noting compact, modern rooms that are generally quiet and clean, alongside recurring challenges with limited, tight parking and a steep uphill setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Megan

16 Mar 2026

·

Stayed 2 nights

Great staff, room was comfy and clean!

10

Ben

6 Mar 2026

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Stayed 3 nights

Great location near Karangahape Road, the epicentre of Auckland’s LGBTQ+ community and a great place to eat out in too

10

Irene

26 Feb 2026

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Stayed 2 nights

This is the ideal place to stay when in Auckland. The location is perfect. The Customer Service is Extraordinary!!! The Manager, Carinda, makes sure that all customers' needs are taken care of. She listens and genuinely cares that your stay is the absolute best!!! Carinda and her outstanding staff, Damian and Sumeet, make you feel like "family". They are warm and friendly and it makes your stay so nice! I Rented a Car and found that this location was just right!

10

Robby

24 Feb 2026

·

Stayed 1 night

Great room and staff was excellent. Our front desk clerk Peter was amazing. He was very friendly and so helpful. Definitely recommending this hotel to our family and friends.

10

Niko

20 Feb 2026

·

Stayed 2 nights

Staff was excelentt. Good breakfast. Maybe getting better soundproofs on rooms. I could hear someone waking up, going shower and making coffee

500 Queen Street, Auckland, New Zealand

Location

With a stay at Mercure Auckland Queen Street, you'll be centrally located in Auckland, steps from Queen Street Shopping District and within a 5-minute walk of University of Auckland. This hotel is 1.1 mi (1.8 km) from SkyCity Casino and 1.1 mi (1.8 km) from Sky Tower.

Queen Street Shopping District(0.1 Miles)

Karangahape Road(0.1 Miles)

University of Auckland(0.2 Miles)

Symonds Street Cemetery(0.2 Miles)

New Zealand Film Archive(0.3 Miles)

Auckland Town Hall(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Mercure Auckland Queen Street

Amenities

Property description

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Guest reviews

Very good

What guests think

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Property policies

Check-in instructions

Security deposit

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Amenities

Property description

Book on Vio

Guest reviews

Very good

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

Similar properties

Mercure Auckland Queen Street