Hilton Garden Inn Houston NW America Plaza

US$115

/ night

Avg. for November

Hilton Garden Inn Houston NW America Plaza - Image 1

Hilton Garden Inn Houston NW America Plaza - Room

Hilton Garden Inn Houston NW America Plaza - Reception

Hilton Garden Inn Houston NW America Plaza - Pool

Prices for Hilton Garden Inn Houston NW America Plaza

Select dates to see prices and availability

US$115

/ night

Avg. for November

Monthly average prices

Nightly prices at Hilton Garden Inn Houston NW America Plaza average US$103 in the cheapest month (August) and US$129 in the most expensive month (October), based on the last 12 months.

Average nightly price at Hilton Garden Inn Houston NW America Plaza by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$127
March	US$122
April	US$118
May	US$117
June	US$118
July	US$110
August	US$103
September	US$118
October	US$129
November	US$115
December	US$119

Most expensive: October (~US$129)

Cheapest: August (~US$103)

About this property

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Amenities

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Business amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston? This hotel has 6500 square feet (585 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Enjoy international cuisine at The Garden and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 10 AM for a fee.

Rooms

Make yourself at home in one of the 172 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Location

With a stay at Hilton Garden Inn Houston NW America Plaza, you'll be centrally located in Houston, within a 10-minute drive of CityCentre and Memorial City Mall. This hotel is 11.1 mi (17.8 km) from Westheimer Road and 2.6 mi (4.2 km) from Battlefield Houston.

What's nearby

Battlefield Houston(2.7 Miles)
Cinemark Tinseltown Houston 290(3.6 Miles)
Sam Houston Race Park(5.3 Miles)
Traders Village(5.4 Miles)
Baseball USA The Yard(5.8 Miles)
Memorial City Mall(6.1 Miles)
Cypress Fairbanks Medical Center(6.4 Miles)
Bear Creek Pioneers Park(6.6 Miles)
Houston Community College - Energy Corridor(6.9 Miles)
Karbach Brewing(7.2 Miles)
CityCentre(7.3 Miles)
HCA Houston Healthcare North Cypress(7.4 Miles)
Town and Country Village(7.9 Miles)
Memorial Hermann Memorial City Medical Center(8 Miles)
Mountasia Houston(8.3 Miles)
George Bush Intercontinental Airport (IAH)(23 Miles)
Houston William Hobby Airport (HOU)(26.7 Miles)

Laundry service
Elevator/Lift
Business centre
Multilingual staff
Safe-deposit box
Meeting rooms

Show all

Location

14919 Northwest Fwy, Fairbanks, Houston, Texas, United States of America

Battlefield Houston (2.7 Miles)

Room details

1 Extra-Large Double Bed

Sleeps 2

550 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Guest reviews of Hilton Garden Inn Houston NW America Plaza

8.1

Very good

Based on 1,001 verified reviews

Who stays here?

Business

41%

Couple

23%

Family

22%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Hilton Garden Inn Houston NW America Plaza, many guests praise the friendly staff and generally clean, quiet rooms, while recurring negatives include inconsistent housekeeping, unpleasant odors or mildew, and comfort issues tied to broken or ineffective air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Facilities draw mixed feedback, with periodic construction, only one working elevator at times, limited carts and ice, and an aging fitness room, though the pool and hot tub are appreciated. On-site dining is convenient but inconsistent, and breakfast is often not included or viewed as overpriced. Location feels convenient and safe for some, yet others find the surrounding area unappealing or isolated. Expect a straightforward stay if your priorities align, but verify room climate and key amenities before settling in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed. Guests appreciated the pool and hot tub, but noted periods with only one elevator, remodeling noise, few luggage carts and ice, an aging or partly nonfunctional gym, and occasional storm-related power outages.

Related guest reviews

Audrey

12 Jan 2025

Stayed 2 nights

We stayed here for my best friends baby shower just for a couple days & everything was perfect. Checkin was good, our room was good, hot water , good water pressure. They turned on a fire pit in the front of the property & that was amazing! We parked directly in front of property right under the HUGE lights .

Isao

12 May 2023

Stayed 2 nights

No water bottle provided by this property. You have to buy it. The water server of Gym is empty during my 2 days stay.

Sally

10 Mar 2024

Stayed 3 nights

Only one elevator working the whole time and construction

ELIO

27 Nov 2023

Stayed 2 nights

The carpet and bathroom floors were dirty and in need of vacuuming.The ice machines were turned off on every floor, We were unable to locate a luggage cart on any of the seven floors I was then informed that the hotel only had two carts .

Marco

16 Jul 2024

Stayed 3 nights

we booked a room but were not able to check in due to the hotel not having power or water

Nina

15 Aug 2024

Stayed 7 nights

Overall, my stay was nice. Only thing is 1/2 the fitness equipment worked, and they were outdated. It still had the 1st generation apple plug. So, you couldn't plug in your phone. Other than that, no negative complains.

Xavier

15 Aug 2024

Stayed 1 night

Is great the pool closing time at 11 pm We like that

Shayne

13 Jul 2024

Stayed 1 night

Hotels booked my room and took my money but never realized the hotel they let me book was out of power due to Hurricane Beryl. I couldn’t afford to get another room so I had to sleep in my car again and still waiting on a refund that of course will take 72 hours after they were able to accept and pull payment in less than a minute. Great job guys

Corissa

17 Jun 2025

Stayed 1 night

Clean property, but was in the process of remodeling, so the room was very loud due to construction (I left the room early). I was also surprised the deposit amount was almost the same price as the nightly room rate.

Julie

5 Apr 2023

Stayed 2 nights

Clean, quiet, comfortable. The pool and hot tub were really nice after a long day out. Wish there were more towels available.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent. Multiple reviews mention odors, mildew, pests, or bathroom grime, while many others report clean rooms.

Related guest reviews

Daravadey

19 Feb 2023

Stayed 1 night

Good area to be in. Rooms are big enough for families. Everything seemed very dirty. The gym equipment wasn’t the best and some things were broken. No water in the gym either. The room had a funky smell. Overall the place just seemed and dirty.

Kimberly

26 Aug 2024

Stayed 3 nights

My room and my coworkers' rooms smelled like mildew. It was awful. The sheets were damp because of all the moisture. This used to be my go-to hotel when I traveled for work. But this is the second incident like this. I will not be back.

Melanie

19 Jun 2025

Stayed 2 nights

Room smelled like mold

Nancy

2 Sept 2025

Stayed 1 night

Staff was professional and friendly. Room was very neat and clean

Kandice

28 Jun 2024

Stayed 2 nights

I was very surprised with Hilton. The bathroom had a smell to it, and cleanliness of the bathroom was below average. I liked that they had a refrigerator and microwave, but the refrigerator was loud. The ice machine was out of order. I didn’t too much like my stay.

Jasmyn

8 Jul 2025

Stayed 2 nights

Room had pink mold in the shower and it was slippery so it was not cleaned for some time. There was black mold around the outlets. Thermostat didnt work and they refused to send someone to fix it or change my room.

Jeanetta

4 Oct 2025

Stayed 1 night

The biggest turnoff was the bathroom wasn’t the cleanest. There were hair stains stuck to the wall of the shower and shower floor was also dirty.

Ursula

6 Oct 2025

Stayed 3 nights

There was an unpleasant odor throughout the hotel and there was hair in my shower.

Tatiana

30 Sept 2025

Stayed 1 night

ROACHES! Never again.

Bolu

11 Aug 2025

Stayed 2 nights

I LOVE STAYING HERE, this my choice every time when staying in NW Houston rooms are always super clean.

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AI-generated summary based on recent guest reviews

Rooms

Room comfort is mixed: some found beds comfortable and rooms quiet with nice views, while others reported uncomfortable or squeaky beds, outdated features, noise from construction, and recurring A/C or thermostat problems.

Related guest reviews

Ashley

26 Jan 2024

Stayed 1 night

It was very clean and had a beautiful view from our room very close to a lot of stores and restaurants. My family already wants to go back!

Stephanie

11 Jul 2025

Stayed 1 night

Nice room

Scott

10 Mar 2025

Stayed 1 night

Bed was uncomfortable

Nikkya

12 May 2025

Stayed 2 nights

Great place to stay, great view, clean and comfortable. The bed could be replaced, but overall it was a 10/10.

Lauren

13 Oct 2024

Stayed 1 night

The bed was so squeaky

Gerald

3 Apr 2023

Stayed 2 nights

Had to change room A/C not working

Dianne M

18 Feb 2024

Stayed 1 night

Clean, quiet, comfortable, and safe at a bargain price.

Luis

25 Jun 2024

Stayed 1 night

When we checked in and got in our room , there was no Ac on. It was super hot and humid. We called downstairs and the front desk apologized and turned it on. After an hr of it supposedly being on still not cool. It never cooled down , and my husband had called again and she said you have to give it time . I should have known because when you walked into the hotel it was super hot . We did not sleep well and it was super uncomfortable.

Stephanie

13 Mar 2023

Stayed 1 night

The room was clean and quiet, though a bit outdated. No usb outlets or streaming tv. The morning of check out there was no hot water. We informed the front desk at checkout and they gave us a voucher for free breakfast, which we passed on as we had other plans. Overall, just an okay stay, but the first time a Hilton has disappointed me.

Corissa

17 Jun 2025

Stayed 1 night

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AI-generated summary based on recent guest reviews

Service

Service ranges from very friendly and professional to slow and unresponsive. Guests cite check-in delays, key and room assignment issues, and communication problems alongside many positive interactions.

Related guest reviews

Andrea

2 Aug 2025

Stayed 7 nights

I’m very disappointed at the service I received during my stay at the Hilton Garden Inn. I spent 3 days trying to get housekeeping to clean my room. It got to the point where I kept calling them back to back to get a response. The building also smelled like mildew and there was only 1 working elevator with you signage that the other elevator was out of order.

Daniel Santa

14 Nov 2024

Stayed 1 night

Great professional service

Rahan

16 Nov 2024

Stayed 1 night

Great people and awesome service

Chantel

21 Sept 2025

Stayed 1 night

It was very relaxing and the staff are very friendly and helpful.

Kreshuna

6 Mar 2023

Stayed 1 night

Very unprofessional everytime I left out the room to go somewhere I had to go the front desk to get another key no clean towel rude stuff

Tran

20 Feb 2025

Stayed 1 night

Property was ok. Staff was rude and inconsiderate. When i got there desk clerk stated they would take a room deposit of 75.00 ended up being 675.00. When i asked about the transaction they were very rude and said soulds like a personal problem.

Sandra

25 Apr 2023

Stayed 3 nights

Maria and team were awesome!!

James E

1 Sept 2025

Stayed 4 nights

Great hotel, with great Staff! Shout out to Mr. James my family and I appreciate the hospitality!

Cassandra

27 Nov 2022

Stayed 1 night

Nobody at counter to check In. Waited along with other people and no sign of anybody anywhere. Had to call the hotel by phone in order for someone to come the the front. Got our room only to discover ants on the nightstand and entrance to door. We were able to switch rooms. As we were settling in someone had access to our room with a key and entered. After sending us they said sorry and left. After we first used our keys to enter the room they stopped working. Overall it was not a good experience. Also rooms need more light.

Joao

5 Aug 2023

Stayed 2 nights

The hotel was empty and I was not able to check in at 12h, which is before official check in time but pretty standard thing to do. When I checked in at 15h, there was a line of 5 people in front of me and just one staff working, so I needed to wait 30+ minutes in line. My a/c was not working and Houston was on a 105 degree day - no response from the front desk and they just sent out a technician on my third attempt. They also charge for water bottles... Not recommended AT ALL

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AI-generated summary based on recent guest reviews

Location

Location feedback is mixed: convenient, safe, and quiet for some work trips, but unappealing or isolated for others and not close to the airport.

Related guest reviews

Daniel

1 Mar 2023

Stayed 5 nights

It isn't amazing, but it's perfectly fine, the staff is nice, food is good. Basically nothing else around it but industrial park.

Siobhan

16 Jul 2024

Stayed 1 night

I wasn't crazy about the location, but we needed a hotel room for 9 hours. Nice hotel. Justin in reataurant was really great. My son liked the pool. Just pretty far from airport for a very short stay.

Debbie

27 Jul 2024

Stayed 1 night

The hotel was very nice and centrally located. It looked like they were doing some repair work but otherwise was very nice.

Aaron Terrell

23 Dec 2023

Stayed 4 nights

Horrible location, management staff horrible. Won’t be back at all.

mustafa

21 Apr 2023

Stayed 1 night

It was nice place to stay , but nothing really close by , you have to drive to get something from the market . Overall the hotel is nice!

Francis Marc

21 Jul 2024

Stayed 2 nights

Ease of access

NICOLE

17 Apr 2025

Stayed 1 night

Safe surroundings. Cleanliness and dtafg was welcoming

Walter

25 Jun 2025

Stayed 2 nights

This location is so quiet and neat....the front desk clerks were amazing! I recommend this location.

Ewelina

31 Aug 2025

Stayed 4 nights

Terrible area, uncomfortable and bleachy scented room, felt a bit damp. Had to run ac really cold to make it feel drier. Way overpriced for what it is…

Chris

18 May 2025

Stayed 1 night

Convenient to where we were working.

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AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent. Breakfast is often not included and can feel overpriced or low quality, though some guests liked the restaurant, bar, or cafe.

Related guest reviews

Karla

10 Aug 2025

Stayed 1 night

It’s was hot at night I didn’t get the room I originally reserved. It’s was hot like the turn the air done at night. The breakfast I paid for making reservations suck no meat no eggs toast and cheap great value cereal will not go back when visiting Texas in the future.

Kymberlee

1 Aug 2025

Stayed 2 nights

The continental breakfast does not include juice, eggs, or sausage. Its extra. Wouldn’t stay again honestly. The thermostat was broken as well

Olga

17 Feb 2025

Stayed 2 nights

One only complaint. The food atvthe bar and grill wasn't great. My husband's burger was waaaay overcooked and the tomatoes on my salad were borderline stale. Also breakfast wasn't so great. Food was par. I get better food at McDonald's.

Regina

9 Jul 2023

Stayed 1 night

We booked a double bed room and we’re given a king and told the couch pullout bed was the 2nd bed. I informed them that I booked a double queen room; a bed a couch were not the equivalent of two - actual beds. I was then told that it was all they had. Had they been upfront and communicated with me, I might have been more understanding. When we settle in our room and call down for room service, the employee that answered said we had to go downstairs and order the room service in person. I explained to him that is not room service and he said he it was if I took the food to my room. It was 6pm and room service and room service was listed as being available. Menu was in the room but phone # routed to that employee at the from desk. Only one elevator was working and the hotel lobby and hallways were uncomfortably hot and humid. I would not recommend it to anyone.

Christopher

4 May 2024

Stayed 3 nights

This is a great spot for a business or solo stay. The cafe was decent. I will stay here again if given the opportunity.

Andrea

15 Jul 2025

Stayed 1 night

Not happy. I paid for breakfast. And didn’t eat. Knats were all over the fruit. And flies. Requesting refund.

Kendrick

2 Jun 2024

Stayed 2 nights

My favorite was the food! O my gosh, for this to be a hotel kudos to the chef because he is AMAZING!

Tiffany

10 Jan 2025

Stayed 1 night

Great hotel and restaurant

Jerry

19 Aug 2025

Stayed 3 nights

I would drink and eat more in the bar if the prices were reasonable.

Rachel

2 Apr 2025

Stayed 2 nights

It wasn’t bad, but it wasn’t great. It’s a nice hotel, but just not a place I would desire to stay again. The breakfast is expensive for a cold muffin. The staff was kind, but just very withdrawn.

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AI-generated summary based on recent guest reviews

Glenn

18 Aug 2026

Stayed 1 night

Would not let me check in because I lost my drivers license. Drove down the street and Marriott was more than happy to help me and I stayed there. Hilton did not refund the booking. GM refused to even talk on the phone but gave me his email.

juan

28 Jul 2026

Stayed 2 nights

Everything was excellent

Erika

4 Jul 2026

Stayed 1 night

The continental breakfast should be included, it honestly was just some bread and fruit and not worth an additional $10 per person. There were no hot items other than the bread you’re toasting yourself or oatmeal. No waffles, no eggs no breakfast meat.

Tahiesha

2 Jul 2026

Stayed 1 night

Clean room , staff was polite , breakfast was misleading we paid extra money for free breakfast but that did not include hot meals our meals were 14.00$ each

Shirlentra

30 Jun 2026

Stayed 1 night

Didn't like that they charged for continental breakfast.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hilton Garden Inn Houston NW America Plaza

Is parking available at the property?

Self parking is available on-site for a fee of USD 6.00 per night, which includes in/out privileges.

What type of breakfast is offered?

To-go breakfasts are available daily from 6 AM to 10 AM for a fee, approximately USD 8 to 13 for adults and children.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. There is also a wheelchair-accessible pool.

What is the location like in relation to key landmarks?

The hotel is centrally located in Houston, within a 10-minute drive of CityCentre and Memorial City Mall. It is approximately 4.7 miles from Jersey Meadow Golf Course and 23 miles from George Bush Intercontinental Airport.

Is there a swimming pool at the property?

Yes, the property has an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

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Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $142	3 $181	4 $148	5 $127	6 $106	7 $103
8 $102	9 $137	10 $147	11 $157	12 $128	13 $111	14 $107
15 $107	16 $148	17 $157	18 $144	19 $123	20 $100	21 $100
22 $99	23 $102	24 $104	25 $102	26 $103	27 $101	28 $103
29 $100	30 $134

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-31: 131.83453418884278USD
2026-11-01: 119.90160501861573USD
2026-11-02: 142.30309147987364USD
2026-11-03: 181.36441521987916USD
2026-11-04: 147.71160612106323USD
2026-11-05: 127.27145909805297USD
2026-11-06: 106.19517104187011USD
2026-11-07: 103.15686918640137USD
2026-11-08: 102.1824583431244USD
2026-11-09: 136.64935707359314USD
2026-11-10: 147.35355569992066USD
2026-11-11: 156.77028861160278USD
2026-11-12: 127.95787620697021USD
2026-11-13: 111.14518564491271USD
2026-11-14: 106.63358286552429USD
2026-11-15: 106.88758641815186USD
2026-11-16: 147.8339126724243USD
2026-11-17: 157.00000003585816USD
2026-11-18: 143.99999448165894USD
2026-11-19: 123.25236362762452USD
2026-11-20: 100.00000328826904USD
2026-11-21: 100.00000328826904USD
2026-11-22: 99.00000154647827USD
2026-11-23: 101.99999822731019USD
2026-11-24: 104.00000171089172USD
2026-11-25: 101.81717069625854USD
2026-11-26: 102.99999996910095USD
2026-11-27: 101.01000214233399USD
2026-11-28: 103.25880555343628USD
2026-11-29: 100.00000328826904USD
2026-11-30: 134.00000269737242USD
2026-12-01: 143.99999448165894USD
2026-12-02: 145.99999796524048USD
2026-12-03: 124.0099994808197USD
2026-12-04: 113.16512354125976USD
2026-12-05: 103.15686918640137USD
2026-12-06: 105.00000345268249USD
2026-12-07: 134.9999958946228USD
2026-12-08: 145.99999796524048USD
2026-12-09: 145.99999796524048USD
2026-12-10: 124.0099994808197USD
2026-12-11: 105.98999953765869USD
2026-12-12: 105.00000345268249USD
2026-12-13: 105.00000345268249USD
2026-12-14: 134.9999958946228USD
2026-12-15: 143.99999448165894USD
2026-12-16: 148.00000144882202USD
2026-12-17: 124.0099994808197USD
2026-12-18: 100.00000328826904USD
2026-12-19: 101.99999822731019USD
2026-12-20: 100.00000328826904USD
2026-12-21: 103.15686918640137USD
2026-12-22: 105.00000345268249USD
2026-12-23: 102.99999996910095USD
2026-12-24: 104.00000171089172USD
2026-12-25: 99.00000154647827USD
2026-12-26: 100.00000328826904USD
2026-12-27: 100.00000328826904USD
2026-12-28: 104.00000171089172USD
2026-12-29: 102.99999996910095USD
2026-12-30: 118.71694721412659USD
2026-12-31: 111.93139444122315USD

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $146	3 $124	4 $113	5 $103
6 $105	7 $135	8 $146	9 $146	10 $124	11 $106	12 $105
13 $105	14 $135	15 $144	16 $148	17 $124	18 $100	19 $102
20 $100	21 $103	22 $105	23 $103	24 $104	25 $99	26 $100
27 $100	28 $104	29 $103	30 $119	31 $112