Northern Charm Hotel
Property description
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
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Guest reviews
8.4
Very good
Based on 1,567 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Northern Charm Hotel earns praise for its central, walkable location near the Japanese district, a scenic rooftop pool and bar, clean, comfortable rooms, and friendly staff, while recurring downsides include weak air conditioning, some noise, and inconsistent service.
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10
Kristian Grimsmo
Apr 22, 2026
·
Stayed 2 nights
All good
All good
8
Paul
Apr 13, 2026
·
Stayed 6 nights
Breakfast great, room walls a bit thin so could be noisy at times, pool deck and sky restaurant views were wonderful.
Breakfast great, room walls a bit thin so could be noisy at times, pool deck and sky restaurant views were wonderful.
10
YOUNGKWON
Mar 6, 2026
·
Stayed 2 nights
Most of the are good. But amenities should be changed such as shampoo, body cleanser, and soap. The smell was not good. Exepct this, very good hotel.
Most of the are good. But amenities should be changed such as shampoo, body cleanser, and soap. The smell was not good. Exepct this, very good hotel.
8
Martin
Feb 23, 2026
·
Stayed 6 nights
Room was nice and clean, nice location, good breakfast. Wrote them thoughp through here but no response. Subject: Immediate Resolution Required – Service Recovery Happy New Year. We are paying $180 per night for a properly air-conditioned room. After spending over three hours in a 30°C room with the AC set to 16°C (with a filter cleaning warning displayed), we were told this was “normal.” It clearly is not. We were then downgraded and provided with a portable electric fan. This is not an acceptable substitute for a functioning air-conditioning system at this rate. To resolve this matter professionally and move forward positively, we request: • Immediate placement in a properly functioning, fully air-conditioned room for the remainder of our stay, and • Two (2) complimentary nights as service recovery for the inconvenience, downgrade, and discomfort experienced. This would be a reasonable gesture considering the circumstances and the duration of our stay. If this cannot be resolved promptly, we will escalate formally through Hotels.com and request documentation of the incident. We hope to settle this amicably and continue our stay comfortably. Thank you.
Room was nice and clean, nice location, good breakfast. Wrote them thoughp through here but no response. Subject: Immediate Resolution Required – Service Recovery Happy New Year. We are paying $180 per night for a properly air-conditioned room. After spending over three hours in a 30°C room with the AC set to 16°C (with a filter cleaning warning displayed), we were told this was “normal.” It clearly is not. We were then downgraded and provided with a portable electric fan. This is not an acceptable substitute for a functioning air-conditioning system at this rate. To resolve this matter professionally and move forward positively, we request: • Immediate placement in a properly functioning, fully air-conditioned room for the remainder of our stay, and • Two (2) complimentary nights as service recovery for the inconvenience, downgrade, and discomfort experienced. This would be a reasonable gesture considering the circumstances and the duration of our stay. If this cannot be resolved promptly, we will escalate formally through Hotels.com and request documentation of the incident. We hope to settle this amicably and continue our stay comfortably. Thank you.
10
TERESITA
Feb 16, 2026
·
Stayed 3 nights
The hotel condition is excellent, beautiful decoration, modern , clean, excellent location.The staff were friendly, helpful, attentive, excellent service.
The hotel condition is excellent, beautiful decoration, modern , clean, excellent location.The staff were friendly, helpful, attentive, excellent service.
12 Ly Tu Trong Street, District 1, Little Japan, Ho Chi Minh City, Ho Chi Minh City (and vicinity), Vietnam
Location
With a stay at Northern Charm Hotel in Ho Chi Minh City (District 1), you'll be within a 15-minute walk of Saigon River and Saigon Central Post Office. This hotel is 1 mi (1.6 km) from Saigon Square and 1 mi (1.6 km) from Ben Thanh Market.
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