What type of breakfast is offered and what are the serving hours?

English breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee of approximately GBP 21 per person.

Are pets allowed at the property?

Pets are allowed with a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early check-in is available for a fee of GBP 50, and late check-out for GBP 80, both subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in London, a short 7-minute walk from Tate Modern and 13 minutes by foot from Borough Market. It is 0.8 mi (1.3 km) from London Eye and 1.3 mi (2 km) from Big Ben.

Does the property have a swimming pool?

Yes, there is an indoor pool available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 15 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Stay at Novotel London Blackfriars

Average nightly price at Novotel London Blackfriars by month, last 12 months (USD)
Month	Average price
January	US$217
February	US$219
March	US$232
April	US$272
May	US$280
June	US$325
July	US$325
August	US$269
September	US$314
October	US$285
November	US$276
December	US$312

What guests think

At Novotel London Blackfriars, travellers consistently praise the convenient South Bank location and family-friendly setup, while several reviews flag small or variable room sizes and design quirks such as glass-walled bathrooms.

Service is widely described as warm and helpful, though there are occasional check-in delays, missed housekeeping, and one report of a theft at breakfast. Facilities earn praise, but the pool is small, sometimes chilly or busy, and typically must be pre-booked. Breakfast is generally good yet can feel crowded, and on-site dining and app-based room service are mixed. Overall, expect a convenient base with attentive staff and some comfort trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple reviews praise the pool, sauna and gym, but the pool is small, can feel cold or busy, and usually requires pre-booking.

Related guest reviews

10

Susan

21 Sept 2025

·

Stayed 1 night

The whole stay was great. Clean, quiet, relaxing, great value, and a lovely swimming pool to top it off. Plus free breakfast for the children!

8

Steph

3 Sept 2025

·

Stayed 1 night

Staff were really helpful and sweet. Loved the ability to use phone app to order room service and ask about any issues/book swimming pool. The pool was very busy during one session but quieter in the next and everything was very clean. Would be great to add in a swim suit dryer to the changing rooms as we came back the next day but my suit was stil wet! Overall really lovely place for families, not far from Waterloo. Pool and inclusive breakfast were a hit for kids :)

10

ANDRE

20 Oct 2025

·

Stayed 1 night

Close to the tube, large rooms, good breakfast, swimming pool & fitness, good service

10

Anne-Sophie

22 May 2025

·

Stayed 1 night

The hotel exceeded my expectations. Staff were extremely welcoming. I was greeted by Alberto on my arrival and he was just so friendly and helpful, and also seemed highly competent. The room was spacious and clean, and I appreciated the complimentary mineral water. Gym was well equipped, and the pool was nice too if slightly cold for my taste. Breakfast was also quite good. Location was convenient an room surprisingly quiet. I thought overall that it was great value and would return.

8

Anup

12 Aug 2024

·

Stayed 2 nights

This property is walking distance to the bridges and Thames. You can see London Eye from the bridges. The property was very clean, felt safe and has friendly staff. The gym and pool facilities were also great.

8

Abderezak

26 Nov 2023

·

Stayed 8 nights

Good location, good breakfast. The pool is not heated

10

Oguzhan

9 Apr 2024

·

Stayed 2 nights

Breakfast was superb, elevators are fast and smooth, sauna temperature is around 50 degrees celcius but pool seems a bit small.

8

Tanya

3 Mar 2024

·

Stayed 1 night

Property was good for the price. Staff was very nice and efficient. Only negative was the pool was quite cold.

8

Stephen

29 Apr 2025

·

Stayed 3 nights

Very nice central location to many sights! Near public transportation! Great pool and fitness facilities!

6

Emily

11 Aug 2024

·

Stayed 2 nights

Book a hotel with a pool but it was very cold, my daughter was shivering. It can also only have 14 people in at one time. Not ideal when it has 100s of rooms.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally good, but recurring issues include mould or stains, dusty areas, poorly cleaned bathrooms, and occasional missed housekeeping; several guests also reported blocked drains or toilet problems.

Related guest reviews

6

Bryce

18 Sept 2023

·

Stayed 5 nights

Okay hotel in a good location for a business trip, but service is lacking and all three rooms myself and my colleagues rented were filled with mysterious stains (floors and furniture). Would not stay there again.

4

suzanne

28 Jun 2024

·

Stayed 2 nights

Toilet stopped working frequently, had to call them twice to get it fixed. Shower kept getting clogged.

6

Eva

30 Jun 2023

·

Stayed 6 nights

The staff was very friendly and helpful. The bathtub was not very clean when we arrived. The food was very good. The pool was very small and the seating area was uncomfortable.

10

Stefan

24 Sept 2025

·

Stayed 1 night

Fantastic stay and friendly front of house staff! Rooms were a little dusty and marked in the bathroom on the walls, sink was also badly water marked. Given a city view room as we were celebrating anniversary - room was decorated for us for a fee.

4

Alex

23 Mar 2025

·

Stayed 2 nights

The mould in the bathtub and poor general cleanliness was the main downside of this hotel. Carpet had been poorly hoovered (if at all) and all fixtured heavy wear & tear. Large stains on the carpet floor. Reception staff friendly, decent bar attached. Nice breakfast with a wide range available. The swimming pool and sauna was great, limiting the number of people in the pool by pre-booking was appreciated to keep the medium-sized pool from being overcrowded

6

Amy

14 Jul 2023

·

Stayed 2 nights

Things I liked: close to the underground. Great coffee shop across the street. Quiet block. Spacious rooms. Sauna and weight room. Water, tea, and snacks in room. Things I didn’t care for: terrible pillows. Staff were hard to find and some of them were friendly but some seemed annoyed I was even there. This was more than your general lack of customer service you might find in the uk. Also, the walls look as if they’re rarely cleaned. Not my favorite hotel, but it was convenient and generally good enough.

4

Weijie

27 Mar 2025

·

Stayed 2 nights

The shower drain did not drain at all. Water flooded the bathroom floor. It was terrible. I could not believe that I had to do plumbing while on vacation.

10

Kseniya

20 Jul 2025

·

Stayed 3 nights

Staff are pleasant and friendly. Hotel is very clean.

10

Kimberly

26 Aug 2023

·

Stayed 4 nights

Very clean, good breakfast, great service staff, super location. We stayed here 4 nights and I would definitely stay there again.

6

Marianne

28 Feb 2025

·

Stayed 1 night

Front desk was lovely. Easy check in, even though we arrive early they gave us one of the rooms to put our luggage. The gentleman was friendly and vey courteous. House keeping was a different story, actually one of the days our room was not cleaned at all. We made our own bed...

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often quiet, though sizes vary from spacious to quite small. The bathroom’s frosted or glass wall reduces privacy and lets light into the bedroom, and some guests found shower controls confusing.

Related guest reviews

8

Rhona

4 Dec 2024

·

Stayed 1 night

Dark little room and I couldn’t work out how to switch the light round the bed off. But functional and good location for Tate.

8

Georgina

15 Jun 2025

·

Stayed 1 night

Perfectly comfortable hotel. Walking distance to many of the sights along southbank. Large, quiet room. We couldn't work out how to change between the shower heads but it was all very comfortable, functional and we had a good stay. It was annoying that southwark tube station was shut this weekend as we chose the hotel due to proximity to a tube station on the jubilee line as were going to an event at the O2. Some warning of this would have been good in the many pre arrival emails But otherwise it fit the bill well

8

Ruth

24 Nov 2024

·

Stayed 2 nights

Great location, friendly welcome. Rooms a little tired but clean and comfy

10

Binh

9 Aug 2025

·

Stayed 3 nights

Nice clean and quiet hotel. Room wasn’t huge but was adequate. Location was nice and walkable to nearby eateries. It was a 15-min walk to Borough Market.

8

Daniel

17 Jul 2024

·

Stayed 2 nights

Not the traditional style, in my opinion the bathroom design hasn’t enough privacy if you are staying with kids

8

antony

20 Jul 2024

·

Stayed 4 nights

Front of house service amazing. The bathroom has opaque glass into bedroom so if sharing with family, they can see you in the shower/toilet...really very poor design

6

Jaime

20 Aug 2024

·

Stayed 3 nights

Our room was super tiny. We had a horrible view and it just felt very cramped.

8

Terri

1 Oct 2024

·

Stayed 2 nights

Nice staff and helpful. Room bathroom has a glass wall that when someone is in bathroom it lights up the entire room. Hard to stay asleep. I would recommend this hotel. Restaurant is good

8

Eva

19 Jun 2023

·

Stayed 2 nights

We had two rooms with a linking door in the hallway that was cool. They provided complimentary cookies and water in the room. My only complaint is that the shower/room wall can be frosted or clear which can be seen in the room. Totally not appropriate with kids (although they thought it was funny). Also, the bathroom light shines through the glass which is annoying for the sleeper.

10

Laura

12 Aug 2024

·

Stayed 2 nights

Finding a family room with two tall teens is getting tricky but we had enough space here and the single beds were comfy and big enough. Bottled water, real milk, tea, coffee and biscuits in the room was all a great bonus. As was the decent wifi! The bathroom was a little odd since it is separated from the room by a mostly opaque wall but we managed!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful and accommodating, with occasional upgrades and efficient assistance. Downsides include sporadic check-in delays, slow app-based room service, housekeeping misses, and one report of a theft at breakfast.

Related guest reviews

6

Mark

5 Oct 2023

·

Stayed 4 nights

Lack of hotel security meant a colleague had his bag stolen at breakfast.

4

Katherine

25 Jun 2024

·

Stayed 2 nights

We didn't have the greatest stay at this hotel. It's clean, looks nice, good location. But the processes of booking a pool time, and using an app for everything was annoying. It's nice to have the option but it was basically mandatory. We hadn't eaten so we decided to get room service. Used the app and waited. After about an hour of refreshing an app that just said our order was "pending". I called the front desk to ask about our order. We discover they somehow didn't see it and said it would be up to our room soon. After 1 hour and 45 minutes we finally got our food. We got a small "sorry". Food was good the first night but the breakfast was chaos. That's the only word i can use for it. So many people and the space isn't quite big enough. Things weren't being refilled very fast, we went up a few times to find trays empty. It tasted good but we honestly couldn't wait to get out of there. To much stuff scattered across a small room with way too many people. There was even a notice by the elevator that the breakfast is busy and recommending to order room service instead, which obviously is in our experience unreliable. Now heres the final bad experience. On our last night just as we were about to sleep the fire alarm sounds. We quickly get out and discover there was actually a small fire. We were allowed back in after 2 hours or so outside. Not hotels fault, but there weren't enough emergency blankets and little instruction. Scary and they were ill prepared.

10

Lisa

6 Sept 2024

·

Stayed 1 night

Lovely hotel in great location. Early check in was much appreciated, thanks especially to Daniel on reception!

10

Anne-Sophie

22 May 2025

·

Stayed 1 night

The hotel exceeded my expectations. Staff were extremely welcoming. I was greeted by Alberto on my arrival and he was just so friendly and helpful, and also seemed highly competent. The room was spacious and clean, and I appreciated the complimentary mineral water. Gym was well equipped, and the pool was nice too if slightly cold for my taste. Breakfast was also quite good. Location was convenient an room surprisingly quiet. I thought overall that it was great value and would return.

8

Victoria

17 Sept 2023

·

Stayed 1 night

Check in was horrendous checked in at 3 room wasn’t ready until 3.45 despite it being a 3pm check in, had a booking elsewhere at 4 picked this hotel due to location and nearby for my 4pm booking and missed it due to this

10

Steven

2 Apr 2024

·

Stayed 3 nights

I have never stayed in the Southwark area of London before but was pleasantly surprised to learn that a very quiet and well connected station was only a couple of minutes walk from the hotel. The breakfast was really excellent and better than any of the same standard of hotel I have been in. The room was clean with plenty of space and there was never any delay in getting the lift. It was also a nice surprise to have a good sauna and swimming pool in the basement of the hotel Finally, Giuseppe, 1 of the managers went out of his way to forward on an important envelope that was supposed to have arrived for a meeting in London on the 1st day of my stay but did not arrive until several days after I left. As this was not what would normally happen he went above and beyond the call of duty to look after someone who was not even any more a guest. Exceptional customer service.

10

Raul

31 May 2025

·

Stayed 3 nights

From the check in Ramy and team did an amazing job guiding us how to navigate in the city and recommendations of places to visit. Properly is well located

10

Denise

3 Jun 2025

·

Stayed 2 nights

Lovely hotel with incredible service as I had forgotten to request an accessible room. Staff were polite and helpful and didn’t patronise me. Excellent breakfast. It will be our go to for business in London

10

Joanne

27 Aug 2025

·

Stayed 2 nights

We had a lovely stay here. All the facilities were excellent, the staff were all really friendly and accommodating. Special shout out to Ansel who checked us in, upgraded our room and was super helpful throughout our stay.

8

Michael

3 Nov 2023

·

Stayed 1 night

Check in was a bit chaotic as no record that I had paid, so was asked to pay again..but luckily the young lady intervened and problems were resolved, other guests were offered complimentary drinks, yet even though check in took so long we were not, in the morning we had a bill pushed through our door for restaurant that we hadn’t paid for this transpired that this was for laundry for the previous guest, other than these the rooms were pleasant clean and tidy and modern

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, walkable base near Southwark/Blackfriars with easy access to buses and the Tube, and close to South Bank sights like Borough Market and the Thames.

Related guest reviews

10

Chi Wing

9 Sept 2025

·

Stayed 3 nights

The Hotel is close to St Paul’s Cathedral and the London Bridge. The London Eye is also close by. It has a bus stop right next to it where you can take a bus to the Farringdon Station for the Elizabeth Line to LHR. Staffs are very helpful and the breakfast is delicious.

10

Jessica

10 Feb 2024

·

Stayed 3 nights

We had a 3 Night stay here for a family trip. It was very conveniently located to the Underground yet still in a very quiet area. The beds were very comfortable and we slept great - didn’t hear our neighbors or any outside noise at all. We had breakfast included and there were ample choices for everyone. The restaurant for dinner didn’t have a huge menu but the food was very good! We booked the pool two different times and enjoyed it very much! Our only complaint would be that the wall between the shower and the beds was a foggy glass type wall and you could see through it if the person showering got close enough to it - also when you turned on the bathroom light in the middle of the night it would light up the whole hotel room. Overall we loved our stay and would absolutely stay again! Very friendly and helpful staff as well.

10

Shobhan

18 Mar 2023

·

Stayed 3 nights

Great location. Not too close to tourist areas but walkable when needed. Also close to public transport.

10

Jennifer

24 Mar 2024

·

Stayed 3 nights

We really liked how convenient this hotel was to the Tub station. It was a 1 minute walk and we were there. The hotel was on a less busy side of town, which we liked and it felt safe. Room was clean and water stocked in the fridge daily was a big plus! We would stay here again.

10

Oscar

20 Oct 2024

·

Stayed 4 nights

Good location

10

Binh

9 Aug 2025

·

Stayed 3 nights

Nice clean and quiet hotel. Room wasn’t huge but was adequate. Location was nice and walkable to nearby eateries. It was a 15-min walk to Borough Market.

10

Helen

29 Sept 2024

·

Stayed 2 nights

Lovely hotel in a good convenient location near to Blackfriars station. We really liked the room, it was clean and comfortable.

10

Melisa

3 Jun 2023

·

Stayed 1 night

This hotel is easily accessible from a tube station and conveniently situated for exploring London. The staff were friendly and helpful - something that you don’t always get in a London hotel! We booked the pool in advance and had it pretty much to ourselves - which was great for family swimming races! The sauna was a pleasant bonus as well. Our rooms were more than adequate - ours was a corner room with views of The Shard! All in all an excellent stay in a well priced hotel.

10

Elena

29 Jun 2025

·

Stayed 3 nights

The hotel is located in a good area, easy access to transportation and walking distance to several key areas as a tourist.

8

Wayne

2 Jun 2025

·

Stayed 4 nights

Great location to walk to all the major sights in central London

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally tasty with good variety, but can be very busy or chaotic at peak times. On-site dining and app-based room service receive mixed feedback, from acceptable to slow or underwhelming.

Related guest reviews

10

Chi Wing

9 Sept 2025

·

Stayed 3 nights

The Hotel is close to St Paul’s Cathedral and the London Bridge. The London Eye is also close by. It has a bus stop right next to it where you can take a bus to the Farringdon Station for the Elizabeth Line to LHR. Staffs are very helpful and the breakfast is delicious.

8

Leigh

3 Sept 2024

·

Stayed 3 nights

Great location, very easy to walk from Waterloo and close to the London eye. Good swimming pool and gym. Would of been nice if the pool was a little warmer. Great bar and we had good food. Expensive and service charges even if you're just buying a single drink. Maybe this is normal these days, but annoying. Good breakfast and the staff were excellent. Room was nice, the kids loved the see through shower! Good air conditioning and TV. A little cramped with the kids beds, but we were comfortable and it worked for our three night stay. We would stay again.

4

Katherine

25 Jun 2024

·

Stayed 2 nights

We didn't have the greatest stay at this hotel. It's clean, looks nice, good location. But the processes of booking a pool time, and using an app for everything was annoying. It's nice to have the option but it was basically mandatory. We hadn't eaten so we decided to get room service. Used the app and waited. After about an hour of refreshing an app that just said our order was "pending". I called the front desk to ask about our order. We discover they somehow didn't see it and said it would be up to our room soon. After 1 hour and 45 minutes we finally got our food. We got a small "sorry". Food was good the first night but the breakfast was chaos. That's the only word i can use for it. So many people and the space isn't quite big enough. Things weren't being refilled very fast, we went up a few times to find trays empty. It tasted good but we honestly couldn't wait to get out of there. To much stuff scattered across a small room with way too many people. There was even a notice by the elevator that the breakfast is busy and recommending to order room service instead, which obviously is in our experience unreliable. Now heres the final bad experience. On our last night just as we were about to sleep the fire alarm sounds. We quickly get out and discover there was actually a small fire. We were allowed back in after 2 hours or so outside. Not hotels fault, but there weren't enough emergency blankets and little instruction. Scary and they were ill prepared.

8

Steph

3 Sept 2025

·

Stayed 1 night

Staff were really helpful and sweet. Loved the ability to use phone app to order room service and ask about any issues/book swimming pool. The pool was very busy during one session but quieter in the next and everything was very clean. Would be great to add in a swim suit dryer to the changing rooms as we came back the next day but my suit was stil wet! Overall really lovely place for families, not far from Waterloo. Pool and inclusive breakfast were a hit for kids :)

8

Loney

18 May 2025

·

Stayed 2 nights

Good breakfast

10

ANDRE

20 Oct 2025

·

Stayed 1 night

Close to the tube, large rooms, good breakfast, swimming pool & fitness, good service

10

Leanne

26 Dec 2024

·

Stayed 5 nights

The hotel was close to a tube station which is convenient. It is also close to Borough Market. The restaurant on site, Jamboree, is ok but not great.

10

Anne-Sophie

22 May 2025

·

Stayed 1 night

The hotel exceeded my expectations. Staff were extremely welcoming. I was greeted by Alberto on my arrival and he was just so friendly and helpful, and also seemed highly competent. The room was spacious and clean, and I appreciated the complimentary mineral water. Gym was well equipped, and the pool was nice too if slightly cold for my taste. Breakfast was also quite good. Location was convenient an room surprisingly quiet. I thought overall that it was great value and would return.

4

Alex

23 Mar 2025

·

Stayed 2 nights

The mould in the bathtub and poor general cleanliness was the main downside of this hotel. Carpet had been poorly hoovered (if at all) and all fixtured heavy wear & tear. Large stains on the carpet floor. Reception staff friendly, decent bar attached. Nice breakfast with a wide range available. The swimming pool and sauna was great, limiting the number of people in the pool by pre-booking was appreciated to keep the medium-sized pool from being overcrowded

8

John

15 Apr 2024

·

Stayed 2 nights

Good breakfast and great choice

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $185	2 $376	3 $516	4 $500	5 $316	6 $234	7 $292
8 $184	9 $275	10 $382	11 $371	12 $270	13 $233	14 $296
15 $184	16 $313	17 $435	18 $406	19 $296	20 $254	21 $341
22 $179	23 $290	24 $426	25 $446	26 $319	27 $307	28 $408
29 $192	30 $282

Novotel London Blackfriars

Prices for Novotel London Blackfriars

Monthly average prices

About this property

Location

Room options

Superior Room

Premium Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed

Premium Room, 1 Queen Bed (Executive)

Superior Room, 1 Queen Bed with Sofa Bed

Executive Suite, 1 King Bed

Guest reviews of Novotel London Blackfriars

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel London Blackfriars

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $479	22 $250	23 $203	24 $288
25 $234	26 $375	27 $379	28 $385	29 $407	30 $203	31 $220