Aloft by Marriott North Kansas City

Our room was clean and comfortable, but the amenities were disappointing. As a family with children we always choose hotels with pools and free breakfast. When we arrived, we were informed that the pool was closed. However, we were given the option to drive to another hotel and use their pool. In the morning, we were informed that the oven was broken so there was no breakfast. I'm not sure why the hotel couldn't set out muffins, fruit, cereal, etc. under these circumstances. Furthermore, after using the workout room I noticed a connected "sister hotel" with a full breakfast. It seems that this could have been offered as an option for Aloft guests. I understand that things don't work sometimes, but the hotel could do a little better at problem solving and accommodating guests when that happens.

Bar closed early we didn't get to experience the bar. Room was clean but smelled really bad. Parking was nice and safe.

Great place. Cute bar.

The wifi was out and couldn't use most of the stuff. The manager was rude to my kids. We had to move rooms 2 times.

Always a nice stay at Aloft in NKC. Great location. Safe parking. The staff is always professional. We had a leaking shower door and they moved us right away, hassle free. We even got 1,000 rewards points for our inconvenience. We absolutely love the little bar they have and outdoor fire pits at night are a nice touch. Our go-to hotel in KC!

The rug had stains, and the bathroom door didn't work very well. Seemed off track. Very hard to slide open or closed. Seal on shower door leaked. Otherwise, everything else seemed very clean and comfortable. Well furnished. Everything else seemed to work in the room. Elevator was smooth, roomy and quick. Outdoor courtyard area was very cool, with fire pits near both buildings. Fires going at night. Folks mingling. Lots of free parking. Convenient to several nearby eateries and other businesses. 3 miles to Knuckleheads.

Pool wasnt open at all, staff was friendly and knowledgeable.

I love the fact that I can get a small Ben and Jerry’s ice cream or a snack or soda, even a meal in the lobby. Staff was top notch.

They had an internet outage. So that meant no tv. No internet. No nothing. Also no discount for this issue. Staff was very friendly. Showers didn’t have a door on them from the bed area. Which I thought odd. But all and all a good place!

The hotel was very easy to access via I-35 and other roads. It is surrounded by many restaurants and shopping options. The rooms are impeccable - clean, roomy and very comfortable. The staff is incredibly friendly and helpful. A light breakfast is available at a very moderate price, although there's a Denny's quite nearby. I enjoyed using the pool and the gym, both of which were very clean and well equipped. All in all, I would highly recommend Aloft as a wonderful place to stay!

Friendly and helpful staff, bedrooms were not cleaned every day. I stayed for 5 nights and the bedsheets were not changed once. Asked at the reception to replace the conditioner in the shower but not done. Not conditioner for my last day. It says to have restaurant at the hotel but there is none. It has option for snacks, small hot breakfast but not really restaurants which was not too bad.

Elevator floor were dirty

Had hair in the bed cat and dog hair and boyfriend that stays there another Brian Strickland got a bad allergy attack and went to hospital

Such a beautiful and clean hotel. We love the retro design of it. And the bed was very, very comfortable.

I normally stay at the Aloft when I’m in town, but due to poor cleaning not sure I will be back. Room was not clean and I told staff and she wrote it down on her scribble paper.

Rafael at the front desk was exceptional! Super friendly, attentive and knowledgeable about property! Rooms are really cute and modern. Shower was a little ick with caulking and had some hair-but everything was else was great!

What I’m really pissed about is when we got to the room our door had a busted lock on it that we didn’t feel safe then we had blood stains on our bed we call to have this disgusting bed change and this is unacceptable I work for Marriott hotel for 22 years and I know then would have completely comp our room are move us to a new room I paid good money for this room and I’m really unhappy with blood on the bed how could you not see blood on the bed and I still tipped the housekeeper $ 5 dollars for changing our bed but I couldn’t get and type of change or anything we just didn’t feel safe with a busted locked on the door. We stayed in room 233

rooms was dirty and felt quite run down and cheap. The shower had worse water pressure and hot water than what i’ve experienced deployed or a basic training the a/c sounded like it was going to rattle apart any at any second. The hotel looked great and definitely appealed to a younger demographic (i’m 26) but i’ll stick to hyatt properties from here on out was very disappointed. the staff was at least kind and listened to our issues upon check out

Location was good ..rooms need updated. Stains on carpet & older bedding and pillows.

This was a safe and solid option for us for an event in downtown KC on a weekend. Parking was easy, as was access to downtown by car. The room was mostly very comfortable, with good amenities. Some small things that could have been better: they're just using one-ply toilet paper; the shower door did not close all the way, but appeared to, so the shower leaked out onto the bathroom floor; there was a stain on the ottoman in our room; the lotion with our bath products hadn't been replaced, so the bottle had a dent in it and it had clearly been used previously. The hotel is nice NOW, but as little things like this add up over the years, it will probably not be as nice when it isn't as new.

Trains

The staff was super nice and told us everything we needed to know, where everything was! The rooms were super clean and organized! the drinks at the bar were good!! there was no problems at all whatsoever! I do want to say is that there is no door in between the beds and the bathtub, only to use the toilet there’s a door.

New and comfortable. Window view of the roof and wall of building next to it

We had troubles with the shower. The water pressure was really bad and the water never got cold. Is there anyway my wife and I could receive a refund for our stay?

Beware that many of these rooms do not have a desk and desk chair. Spent a week sitting on an uncomfortable banquet chair at a tiny table trying to work. If you need a functional desk this is not the hotel for you.

Great location, room was great, only complaint was thin walls.

The hotel was a bit more modern than I go for, but it was plenty comfortable, and I liked the set up of the room. The only thing that caught me off guard was that there was no door to the shower and sink area, and the wall between this area and the bed was just some frosted glass panels. I only booked a room with one bed, and I was traveling by myself, so this was no big deal, and won't keep me from staying here again. I would recommend looking into the bathroom design before sharing a room with others though.

There is no privacy for a bathroom/shower only for the toilet. Which is very inconvenient with teenagers. The shower leaked. The beds were comfy. So that’s a plus.

Staff and facility were amazing! The beds were terrible!!!

Need charging ports near the bed.

Awesome staff very friendly

Great customer service. Stay was wonderful.

The staff, especially Kat at the front desk, was extremely helpful, kind, and caring. She was one of the best receptionists I've encountered in a long time. Additionally, the overnight staff member (a gentleman whose name i unfortunately forgot) was very pleasant and professional. Their excellent service made a positive impression. What I didn't like: One of the female staff members was rude, which was disappointing compared to the great service from Kat and the overnight staff. The biggest issue, however, was that the property is pet-friendly, but there seemed to be no enforcement of rules for pet owners. Dogs were barking throughout the night, making it impossible to ger proper rest. Overall Experience: While I truly appreciated the kindness and professionalism of some staff members, I would not stay at this hotel again or at any hotel that is pet-friendly unless they implement better policies to ensure a quiet and restful stay for all guests.

Very friendly and helpful staff. Especially Ralph

No AC front desk staff was rude and so unprofessional

Wonderful staff, clean rooms and not too noisy, good for a relaxing stay, conveniently located for events in the city.

The wifi was out and couldn't use most of the stuff. The manager was rude to my kids. We had to move rooms 2 times.

On our 2nd night we ware awaken at might to one of the hotel employees in our room… to deliver towels even tho she had delivered towels couple hrs before so that was quite the surprise. Overall the property looked newer and clean, very quiet location.

Always a nice stay at Aloft in NKC. Great location. Safe parking. The staff is always professional. We had a leaking shower door and they moved us right away, hassle free. We even got 1,000 rewards points for our inconvenience. We absolutely love the little bar they have and outdoor fire pits at night are a nice touch. Our go-to hotel in KC!

We flew into KC for the basketball tournament. We arrived at the hotel. Our rate was over $400/night yet there was no accommodation to check in before 4pm. We were do to meet friends in downtown KC so we had to come back and check in after 11pm. The front desk made no effort. Disappointing and I will not go back there and I am disappointed in the rating through Hotels.com

It was right off I29 and not far from 435. Trendy, clean and well lit area

This place was a quick car ride to knuckleheads saloon, where we saw a concert. Cute bar with good options. Nice lobby and outdoor patio. My only complaints: there were not outlets by the nightstands, which was somewhat inconvenient and there is a gap on the window shade that does not affect privacy, but morning light can shine through. I forgot my sleep mask and there’s no actual curtains to get a full blackout.

Good clean hotel with a few eating choices and near highways. Quiet area

Was a nice hotel. Quiet rooms, easy on off freeway, and lots of options to eat very close by.

Wonderful staff, clean rooms and not too noisy, good for a relaxing stay, conveniently located for events in the city.

This is a nice hotel and consistent with a Marriott Branded Aloft. What was more of an issue for me is the actual location. I didn't realize when booking it that it was on a huge noisy rail yard and in a very industrial and unattractive area. Noisy at night from the rail activity and a very noisy busy roadway very close as well. Although the hotel was comfortable and nice once inside, the surrounding areas are not.

great location

Good location

The rug had stains, and the bathroom door didn't work very well. Seemed off track. Very hard to slide open or closed. Seal on shower door leaked. Otherwise, everything else seemed very clean and comfortable. Well furnished. Everything else seemed to work in the room. Elevator was smooth, roomy and quick. Outdoor courtyard area was very cool, with fire pits near both buildings. Fires going at night. Folks mingling. Lots of free parking. Convenient to several nearby eateries and other businesses. 3 miles to Knuckleheads.

The hotel was very easy to access via I-35 and other roads. It is surrounded by many restaurants and shopping options. The rooms are impeccable - clean, roomy and very comfortable. The staff is incredibly friendly and helpful. A light breakfast is available at a very moderate price, although there's a Denny's quite nearby. I enjoyed using the pool and the gym, both of which were very clean and well equipped. All in all, I would highly recommend Aloft as a wonderful place to stay!

Our room was clean and comfortable, but the amenities were disappointing. As a family with children we always choose hotels with pools and free breakfast. When we arrived, we were informed that the pool was closed. However, we were given the option to drive to another hotel and use their pool. In the morning, we were informed that the oven was broken so there was no breakfast. I'm not sure why the hotel couldn't set out muffins, fruit, cereal, etc. under these circumstances. Furthermore, after using the workout room I noticed a connected "sister hotel" with a full breakfast. It seems that this could have been offered as an option for Aloft guests. I understand that things don't work sometimes, but the hotel could do a little better at problem solving and accommodating guests when that happens.

Friendly and helpful staff, bedrooms were not cleaned every day. I stayed for 5 nights and the bedsheets were not changed once. Asked at the reception to replace the conditioner in the shower but not done. Not conditioner for my last day. It says to have restaurant at the hotel but there is none. It has option for snacks, small hot breakfast but not really restaurants which was not too bad.

Great place. Cute bar.

We booked our stay as a last minute trip and the Aloft met all of our needs. Everyone was incredibly helpful and friendly, especially Britney behind the bar.

The room was clean, at a great price...but the breakfast choices were extremely lacking.

Front desk told me breakfast items were available for purchase until 10 but was until 9:30 on weekdays when I was waking up there. 4 people staying but only 2 towels.

I love the fact that I can get a small Ben and Jerry’s ice cream or a snack or soda, even a meal in the lobby. Staff was top notch.

We stayed 2 nights while attending a big family event in town. We thought we booked a nice hotel. It was not! We had: • A broken toilet paper holder. Really?! • Only 1 tiny towel rod INSIDE the shower and 1 hook for our towels, hand towels, and washcloths — ridiculous! Towels that remain wet throughout the night are gross. Why is good hygiene not important to Aloft? • No trash can found anywhere near the toilet. No normal person likes to smell used female hygiene products in their bedroom! That encourages ladies to try to flush them down your toilets. How ridiculous! Good hotels ALWAYS provide 2 trash cans, with one in the bathroom. • One tiny clothes rod for our nice clothes. Really?! • NO breakfast available in our building either morning. The little league team pitied us and shared their leftovers with us. Other residents said we COULD HAVE HAD a hot breakfast in the building connected to ours by the pool and gym area, but YOUR STAFF DID NOT TELL US! The staff over there was happy to serve us on the 2nd morning, when our side had no breakfast again. Why did your staff not provide the PROMISED hot breakfasts for us in our building? • We planned to swim on the 2nd evening or next morning before we left, but no... they shut down the pool and kept it locked. Cheated again! • The thin room divider panels in our room gapped apart in their thin frame. Cheap!! • Aloft provides a cheap, little to like room, unavailable food & no pool access.

Requests were honored. Michael at the bar was amazing!

The bartender was excellent! Great time!