The Heritage Hotel

Name: The Heritage Hotel
Address: Shedden Hill, Torquay City Centre, Torquay, Torbay, England, United Kingdom, Torquay, Devon, United Kingdom
Rating: 8.2

"Loved the bar"

"Immaculate beds"

"Conveniently located"

"Rooms were immaculate"

"Spacious rooms"

"Staff provided great service"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Housekeeping
Banquet Facilities

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Property description

Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.

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Guest reviews

8.2

Very good

Based on 1,978 verified reviews

Who stays here?

Business

19%

Couple

34%

Family

14%

Group

17%

Solo

13%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, travellers praise The Heritage Hotel for its excellent seafront location, spacious rooms with bay views, and friendly staff, while noting dated areas and disappointment with facilities such as the pool and the long-out-of-service lift.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

David

Apr 11, 2026

Stayed 1 night

The breakfast 1st class.hotplat full english breakfast well ckkked.help yourself to tea or coffee and toast and butter etc.staff most helpful and recption.spotless clean recption.and parking

michael

Feb 21, 2026

Stayed 4 nights

All round brilliant

Steven

Feb 4, 2026

Stayed 2 nights

Great value

Jan 10, 2026

Stayed 1 night

Cold room, no extra heating available

Kevin

Dec 13, 2025

Stayed 1 night

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

Shedden Hill, Torquay City Centre, Torquay, Torbay, England, United Kingdom

Location

With a stay at The Heritage Hotel in Torquay (Torquay City Centre), you'll be within a 10-minute walk of Princess Theatre and Torquay Marina. This beach hotel is 11.9 mi (19.1 km) from Dartmoor National Park and 31.1 mi (50.1 km) from Dorset and East Devon Coast.

Princess Theatre(0.3 miles)

Torquay Marina(0.4 miles)

Torre Abbey Sands(0.4 miles)

Riviera International Conference Centre(0.4 miles)

Greek Orthodox Church of Saint Andrew(0.4 miles)

Torre Abbey(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 21:00

Before 10:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self parking is available on-site. However, parking is limited.

A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.

Check-in is from 2:00 PM to 9:00 PM, and check-out is by 10:30 AM. Late check-in is available for a fee of GBP 10 for check-in between 10 PM and 8:00 AM.

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on room accessibility are not provided.

The hotel is located in Torquay City Centre, within a 10-minute walk of Princess Theatre and Torquay Marina. It is approximately 11.9 miles from Dartmoor National Park and 31.1 miles from the Dorset and East Devon Coast.

Yes, there is an indoor pool available. Pool access is available from 8:00 AM to 9:00 AM.

Children are welcome at the property. There is no specified minimum age for children to stay for free.

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