Anantara Palais Hansen Vienna - A Leading Hotel of the World
US$787
/ night
Avg. for October
Prices for Anantara Palais Hansen Vienna - A Leading Hotel of the World
Select dates to see prices and availability
US$787
/ night
Avg. for October
Monthly average prices
Nightly prices at Anantara Palais Hansen Vienna - A Leading Hotel of the World average US$439 in the cheapest month (July) and US$979 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$587 |
| February | US$492 |
| March | US$606 |
| April | US$531 |
| May | US$635 |
| June | US$534 |
| July | US$439 |
| August | US$440 |
| September | US$654 |
| October | US$787 |
| November | US$566 |
| December | US$979 |
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Oct · US$787
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Most expensive: December (~US$979)
Cheapest: July (~US$439)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this A...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at Edvard, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 152 individually decorated guestrooms, featuring tablet computers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Anantara Palais Hansen Vienna – A Leading Hotel of the World, you'll be centrally located in Vienna, within a 10-minute walk of Sigmund Freud Museum and Servitenkirche. This family-friendly hotel is 0.7 mi (1.1 km) from Judenplatz and 0.8 mi (1.2 km) from St. Stephen's Cathedral.
What's nearby
Danube River(0.2 Miles)
Sigmund Freud Museum(0.4 Miles)
University of Vienna(0.4 Miles)
Servitenkirche(0.5 Miles)
Judenplatz(0.5 Miles)
Fleischmarkt(0.5 Miles)
Schwedenplatz(0.5 Miles)
Votive Church(0.5 Miles)
Graben(0.6 Miles)
Rathausplatz(0.6 Miles)
Vienna Ring Tram(0.6 Miles)
Burgtheater(0.6 Miles)
St. Peter's Church(0.6 Miles)
Karmeliter Market(0.7 Miles)
People's Garden(0.7 Miles)
The preferred airport for Anantara Palais Hansen Vienna – A Leading Hotel of the World is Vienna International Airport (VIE)(12.2 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Location
Schottenring 24, Vienna, Austria
Danube River (0.2 Miles)
Sigmund Freud Museum (0.4 Miles)
University of Vienna (0.4 Miles)
Servitenkirche (0.5 Miles)
Judenplatz (0.5 Miles)
Fleischmarkt (0.5 Miles)
Room options
15
Presidential Suite
Room details
1 Double Bed
Sleeps 3
3003 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
8
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 2
570 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
8
Suite (1 Bedroom Extrabed 2 Adults + 1 Child)
Room details
1 Extra-Large Double Bed
Sleeps 2
570 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Junior Suite
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
569 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Grand Room (Premium, Extra Bed 2Ad + 1Ch)
Room details
1 Extra-Large Double Bed
Sleeps 2
498 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
7
Premium Room (Extra Bed 2 Adults + 1 Child)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
391 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
7
Junior Suite (Extra Bed 3 Adults)
Room details
3× Single Beds
1 Double Bed
and 1 Single Bed
Sleeps 3
569 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
7
Premium Room
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
391 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
8
Junior Suite (Extra Bed 2 Adults + 1 Child)
Room details
3× Single Beds
1 Double Bed
and 1 Single Bed
Sleeps 2
569 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
7
Premium Room (Extra Bed 3 Adults)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
391 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
7
Deluxe Room
Room details
1 Extra-Large Double Bed
Sleeps 2
356 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Grand Room (Premium)
Room details
1 Extra-Large Double Bed
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Suite (Anantara)
Room details
1 Extra-Large Double Bed
Sleeps 2
732 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Junior Suite (French Balcony)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
569 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Premium Room (French Balcony)
Room details
1 Extra-Large Double Bed
Sleeps 2
391 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
11
Suite (Anantara Extrabed 2 Ad + 2 Ch)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
732 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Suite (Premium 1 Bedroom)
Room details
1 Extra-Large Double Bed
Sleeps 2
646 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
6
Grand Room (Premium, Extra Bed 3Adults)
Room details
1 Extra-Large Double Bed
Sleeps 3
498 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of Anantara Palais Hansen Vienna - A Leading Hotel of the World
9.1
Superb
Based on 1,000 verified reviews
Who stays here?
Business
14%
Couple
52%
Family
20%
Group
8%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Anantara Palais Hansen Vienna - A Leading Hotel of the World, travellers consistently praise the grand historic setting, quiet yet walkable location, and spacious, comfortable rooms, creating a polished base for exploring Vienna’s sights on foot and via nearby transit.
Read moreWas this helpful?
What guests think
At Anantara Palais Hansen Vienna - A Leading Hotel of the World, travellers consistently praise the grand historic setting, quiet yet walkable location, and spacious, comfortable rooms, creating a polished base for exploring Vienna’s sights on foot and via nearby transit.
Facilities like the spa and pool draw praise, though several reviews mention late opening hours. Service stands out for warmth and professionalism, but recurring complaints include reception hiccups, billing or upselling attempts, and slow, crowded breakfasts. A few guests also report maintenance quirks and tricky shower controls, occasional hot rooms in warm weather, and intermittent cleanliness lapses such as dusty carpets or missed servicing. Expect an elegant, well-located stay with strong comforts and service, plus a few operational details to check in advance.
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AI-generated summary based on recent guest reviews
Facilities
Spa and pool are well regarded, and the historic building and public areas feel elegant. Several reviews note operational limits like late opening hours and that some areas can feel a bit dated.
Related guest reviews
8
Connor
8 Dec 2024
·
Stayed 3 nights
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
8
michela
5 Jan 2023
·
Stayed 1 night
very nice location , well served with transport connection , high level as ancient building , staff very kind and professional . Pool and spa opening late for a 5 star hotel .Many guests like to take pool and sauna early before breakfast , in this structure it opens at 10 o'clock am , late !
very nice location , well served with transport connection , high level as ancient building , staff very kind and professional . Pool and spa opening late for a 5 star hotel .Many guests like to take pool and sauna early before breakfast , in this structure it opens at 10 o'clock am , late !
8
Rolando
30 Aug 2025
·
Stayed 4 nights
Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
10
Ryan
9 Nov 2025
·
Stayed 1 night
Absolutely beautiful property
Absolutely beautiful property
10
Susan
26 Mar 2023
·
Stayed 4 nights
Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT Tram service nearby to access vain points of in around city and beyond Walking distance to all places of interest in inner city Staff very helpful and respectful Only improvement would be a larger swimming pool
Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT Tram service nearby to access vain points of in around city and beyond Walking distance to all places of interest in inner city Staff very helpful and respectful Only improvement would be a larger swimming pool
10
Patrick
4 Apr 2025
·
Stayed 4 nights
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
10
Michel
14 Apr 2024
·
Stayed 4 nights
Chambre DeLuxe pour 4 nuits, très spacieuse, finitions et détails très soignés (éclairages au sol, lampes et meubles de style, machine Nespresso, marbre très présent, Revêtement Loupe d'Orme), insonorisation parfaite, Salle de bain en marbre avec baignoire et douche Italienne séparée avec réglages sensitifs : Bémol, ces réglages sont difficiles à manipuler et on ne peut pas régler l'intensité du jet qui est un peut fort à notre goût. Accueil charmant et attentionné, pianiste dans le magnifique hall. Piscine et Spa très agréable, salle de sport ultra complète. Nous aurions aimés que la piscine ouvre plus tôt et ferme plus tard... Métros, Trams et bus pas loin de l'hôtel. En marchant un peu, nous avons trouvés les quartiers animés. Nous reviendrons.
Chambre DeLuxe pour 4 nuits, très spacieuse, finitions et détails très soignés (éclairages au sol, lampes et meubles de style, machine Nespresso, marbre très présent, Revêtement Loupe d'Orme), insonorisation parfaite, Salle de bain en marbre avec baignoire et douche Italienne séparée avec réglages sensitifs : Bémol, ces réglages sont difficiles à manipuler et on ne peut pas régler l'intensité du jet qui est un peut fort à notre goût. Accueil charmant et attentionné, pianiste dans le magnifique hall. Piscine et Spa très agréable, salle de sport ultra complète. Nous aurions aimés que la piscine ouvre plus tôt et ferme plus tard... Métros, Trams et bus pas loin de l'hôtel. En marchant un peu, nous avons trouvés les quartiers animés. Nous reviendrons.
8
Robertus Antonius Johannes
30 Dec 2023
·
Stayed 4 nights
Een prachtig hotel op een prima locatie aan de ring. Als Expedia gold member in een VIP-access hotel heb je recht op een gratis kamer-upgrade indien beschikbaar; nadat de dienstdoende receptionist ons de vele mogelijkheden voor een upgrade noemde, bleken die bij nader inzien alleen met bijbetaling beschikbaar. Dat was jammer. De beloofde fles bubbels was wel op alle gereserveerde kamers in het ijs gastvrij klaargezet. Ontbijt en bediening in het ontbijtrestaurant waren uitstekend; bediening in de lobby enigszins understaffed. Fijne sauna en zwembad. Prima locatie, heeft wel wat extra management aandacht nodig.
Een prachtig hotel op een prima locatie aan de ring. Als Expedia gold member in een VIP-access hotel heb je recht op een gratis kamer-upgrade indien beschikbaar; nadat de dienstdoende receptionist ons de vele mogelijkheden voor een upgrade noemde, bleken die bij nader inzien alleen met bijbetaling beschikbaar. Dat was jammer. De beloofde fles bubbels was wel op alle gereserveerde kamers in het ijs gastvrij klaargezet. Ontbijt en bediening in het ontbijtrestaurant waren uitstekend; bediening in de lobby enigszins understaffed. Fijne sauna en zwembad. Prima locatie, heeft wel wat extra management aandacht nodig.
10
Howard
4 Mar 2024
·
Stayed 3 nights
This hotel is an oasis. It cannot be faulted. Totally first class
This hotel is an oasis. It cannot be faulted. Totally first class
4
Talgat
22 Jan 2024
·
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe rooms as very clean or spotless, but several report inconsistencies such as dusty surfaces, stained carpets, occasional odors, and housekeeping misses.
Related guest reviews
6
Maayan
29 Apr 2024
·
Stayed 6 nights
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
10
André
13 Jul 2023
·
Stayed 3 nights
Bra skick, rent, tysta rum, bekväm säng, stort badrum med separat badkar och dusch, trevlig personal, stor och trvlig lobby, nära till Stephandomen och Hofbueg, bra livsmedelsbutik 5 min gångväg från hotellet. Jag kommer boka detta hotell vid mina kommande besök.
Bra skick, rent, tysta rum, bekväm säng, stort badrum med separat badkar och dusch, trevlig personal, stor och trvlig lobby, nära till Stephandomen och Hofbueg, bra livsmedelsbutik 5 min gångväg från hotellet. Jag kommer boka detta hotell vid mina kommande besök.
6
Giorgia
7 Jan 2024
·
Stayed 1 night
Struttura curata con camera sufficientemente pulita. Intollerabile la moquette per terra piena di macchie ed il sistema di riscaldamento rumorosissimo, impossibile riposare in silenzio. Frigo bar con pochissime bevande e privo di snack. Il nostro omaggio di benvenuto era una bottiglia di vino con un solo flûte. Dopo la nostra segnalazione, con richiesta di un altro flûte, ci è stata portata una piccola torta al cioccolato, priva di accorgimenti igienici, in un piatto con posate per una sola persona. Dopo qualche ora, nel richiedere nuovamente il flûte mancante abbiamo richiesto anche un’altro piatto con le posate per una’altra persona, ma non abbiamo ricevuto mai nulla. Personale gentile ma poco attento. Ristorante all’interno dell’hotel chiuso. Servizio di Concierge pessimo, ci hanno consigliato un ristorante mediocre Italiano con rapporto prezzo/qualità inadeguato e ci hanno fornito una guida turistica poco professionale che ha inoltre calcolato nella sua tariffa 30 minuti in più.
Struttura curata con camera sufficientemente pulita. Intollerabile la moquette per terra piena di macchie ed il sistema di riscaldamento rumorosissimo, impossibile riposare in silenzio. Frigo bar con pochissime bevande e privo di snack. Il nostro omaggio di benvenuto era una bottiglia di vino con un solo flûte. Dopo la nostra segnalazione, con richiesta di un altro flûte, ci è stata portata una piccola torta al cioccolato, priva di accorgimenti igienici, in un piatto con posate per una sola persona. Dopo qualche ora, nel richiedere nuovamente il flûte mancante abbiamo richiesto anche un’altro piatto con le posate per una’altra persona, ma non abbiamo ricevuto mai nulla. Personale gentile ma poco attento. Ristorante all’interno dell’hotel chiuso. Servizio di Concierge pessimo, ci hanno consigliato un ristorante mediocre Italiano con rapporto prezzo/qualità inadeguato e ci hanno fornito una guida turistica poco professionale che ha inoltre calcolato nella sua tariffa 30 minuti in più.
8
Connor
8 Dec 2024
·
Stayed 3 nights
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
6
Timothy
7 Aug 2023
·
Stayed 3 nights
Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner
Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner
6
Ahmad
24 Mar 2025
·
Stayed 5 nights
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
10
Fariah
25 Nov 2025
·
Stayed 3 nights
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
10
Gianluca
29 Nov 2024
·
Stayed 1 night
The bathroom was excellent, the bed was very comfortable and clean looking room.
The bathroom was excellent, the bed was very comfortable and clean looking room.
10
George
22 Apr 2024
·
Stayed 3 nights
Very clean and professional Staff
Very clean and professional Staff
10
Patricia
19 May 2025
·
Stayed 2 nights
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, quiet, and comfortable with large bathrooms and classic-to-modern style. Recurrent issues include tricky shower controls and minor maintenance problems, occasional heat in warm weather, and a few reports of wear or view disappointments.
Related guest reviews
10
Virginie
27 Oct 2025
·
Stayed 2 nights
Table en marbre dans la chambre dont le plateau comporte de grosses marques Sinon junior suite absolument parfaite, grande, beaucoup de rangements, salle de bain très confortable. Aucun bruits, hôtel très agréable Petit déjeuner trop cher car pas exceptionnel
Table en marbre dans la chambre dont le plateau comporte de grosses marques Sinon junior suite absolument parfaite, grande, beaucoup de rangements, salle de bain très confortable. Aucun bruits, hôtel très agréable Petit déjeuner trop cher car pas exceptionnel
6
Aviva
9 Nov 2023
·
Stayed 1 night
room was a bit worn
room was a bit worn
10
Claire
17 Sept 2022
·
Stayed 2 nights
We had a wonderful stay here. The location was fabulous, the room was quiet and lovely, we had everything we needed, and truly loved everything about it
We had a wonderful stay here. The location was fabulous, the room was quiet and lovely, we had everything we needed, and truly loved everything about it
8
Rolando
30 Aug 2025
·
Stayed 4 nights
Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
10
Gregory
20 Jul 2025
·
Stayed 3 nights
Awesome hotel and room.
Awesome hotel and room.
10
Fariah
25 Nov 2025
·
Stayed 3 nights
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
10
Arnaud
19 Sept 2024
·
Stayed 2 nights
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
10
Gianluca
29 Nov 2024
·
Stayed 1 night
The bathroom was excellent, the bed was very comfortable and clean looking room.
The bathroom was excellent, the bed was very comfortable and clean looking room.
10
David
13 Sept 2024
·
Stayed 1 night
The only minus it was hot weather and was very hot in the room...
The only minus it was hot weather and was very hot in the room...
10
Ian
24 Sept 2023
·
Stayed 4 nights
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, attentive, and professional, with standout concierges and helpful front-of-house. However, multiple reviews cite reception mishaps, upselling or billing errors, slow or chaotic breakfast and check-out periods, and uneven F&B professionalism.
Related guest reviews
10
Patrick
6 Mar 2025
·
Stayed 5 nights
Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.
Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.
10
Richard
14 Dec 2025
·
Stayed 2 nights
Great hotel for sure, but my wife and I wish to say that the staff was simply amazing!
Great hotel for sure, but my wife and I wish to say that the staff was simply amazing!
10
Richard
14 Dec 2025
·
Stayed 3 nights
A great hotel without an amazing staff is just a regular hotel. The Anantara Hansen in Vienna lives up to all expectations of a 5-star hotel! Special thanks to Kaspar (a Golden-Keys concierge) and Augustine (who was great help upon our arrival).
A great hotel without an amazing staff is just a regular hotel. The Anantara Hansen in Vienna lives up to all expectations of a 5-star hotel! Special thanks to Kaspar (a Golden-Keys concierge) and Augustine (who was great help upon our arrival).
6
Luc
26 Feb 2023
·
Stayed 3 nights
Very clean, could not fault them. But for such a hotel and given its prices, you would expect a more professional staff. The reception, concierge and doormen were perfect in their role, but the F&B staff was less than professional. From arguing at breakfast time in front of clients to not understanding basic drinks orders at cocktail times, I am not sure I will return
Very clean, could not fault them. But for such a hotel and given its prices, you would expect a more professional staff. The reception, concierge and doormen were perfect in their role, but the F&B staff was less than professional. From arguing at breakfast time in front of clients to not understanding basic drinks orders at cocktail times, I am not sure I will return
8
Connor
8 Dec 2024
·
Stayed 3 nights
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
10
Anders
2 Jun 2025
·
Stayed 3 nights
Mycket bra 5* hotell i centralt men ändå lugnt läge. Suverän service.
Mycket bra 5* hotell i centralt men ändå lugnt läge. Suverän service.
6
Luis Ignacio
2 Jan 2024
·
Stayed 2 nights
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
6
Ahmad
24 Mar 2025
·
Stayed 5 nights
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
10
Patrick
4 Apr 2025
·
Stayed 4 nights
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
6
Laura
23 Aug 2024
·
Stayed 2 nights
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
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AI-generated summary based on recent guest reviews
Location
Quiet setting within easy walking distance of major sights, with metro and tram links and convenient airport access via CAT. Several note it is roughly a 15-minute walk rather than directly in the tourist core.
Related guest reviews
10
André
13 Jul 2023
·
Stayed 3 nights
Bra skick, rent, tysta rum, bekväm säng, stort badrum med separat badkar och dusch, trevlig personal, stor och trvlig lobby, nära till Stephandomen och Hofbueg, bra livsmedelsbutik 5 min gångväg från hotellet. Jag kommer boka detta hotell vid mina kommande besök.
Bra skick, rent, tysta rum, bekväm säng, stort badrum med separat badkar och dusch, trevlig personal, stor och trvlig lobby, nära till Stephandomen och Hofbueg, bra livsmedelsbutik 5 min gångväg från hotellet. Jag kommer boka detta hotell vid mina kommande besök.
10
Valerie
27 Feb 2025
·
Stayed 3 nights
Good staff and great location
Good staff and great location
10
helen
24 May 2025
·
Stayed 3 nights
A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.
A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.
10
Hayley
4 Jun 2025
·
Stayed 3 nights
Beautiful hotel in a great location for the city and shops.
Beautiful hotel in a great location for the city and shops.
8
ismail
5 Mar 2023
·
Stayed 5 nights
Hotel is a bit dated No close to main city center 15 min walk or two stops on metro
Hotel is a bit dated No close to main city center 15 min walk or two stops on metro
10
Susan
26 Mar 2023
·
Stayed 4 nights
Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT Tram service nearby to access vain points of in around city and beyond Walking distance to all places of interest in inner city Staff very helpful and respectful Only improvement would be a larger swimming pool
Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT Tram service nearby to access vain points of in around city and beyond Walking distance to all places of interest in inner city Staff very helpful and respectful Only improvement would be a larger swimming pool
10
Fariah
25 Nov 2025
·
Stayed 3 nights
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
10
Prasanna
31 May 2023
·
Stayed 4 nights
Beautiful hotel. Friendly staff. Rooms well kept and clean. Well located centrally. Tourist hotspots within walking distance. Good transport links.
Beautiful hotel. Friendly staff. Rooms well kept and clean. Well located centrally. Tourist hotspots within walking distance. Good transport links.
10
cem
14 Nov 2025
·
Stayed 4 nights
Close to the center of the city
Close to the center of the city
10
Eduardo
27 Jul 2025
·
Stayed 3 nights
Hotel muito bem localizado, muito
Hotel muito bem localizado, muito
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, and room service earns compliments. Downsides include peak-time breakfast delays, occasional restaurant closures or limited options, and comments that the room service menu, wine list, or minibar prices could be better.
Related guest reviews
10
Virginie
27 Oct 2025
·
Stayed 2 nights
Table en marbre dans la chambre dont le plateau comporte de grosses marques Sinon junior suite absolument parfaite, grande, beaucoup de rangements, salle de bain très confortable. Aucun bruits, hôtel très agréable Petit déjeuner trop cher car pas exceptionnel
Table en marbre dans la chambre dont le plateau comporte de grosses marques Sinon junior suite absolument parfaite, grande, beaucoup de rangements, salle de bain très confortable. Aucun bruits, hôtel très agréable Petit déjeuner trop cher car pas exceptionnel
8
Andrew
17 Dec 2023
·
Stayed 3 nights
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
10
Tracey
20 Jul 2023
·
Stayed 1 night
Entering the Palais Hansen Kempinski felt like entering an alternate world of calm, beauty and elegance. We were in Vienna during a 90 degree stretch and treated ourselves with a night at the Kempinski to enjoy staying in a palace and for the comfort and AC. We were not disappointed. The staff, the room, the lobby strudel and the food were all exceptional.
Entering the Palais Hansen Kempinski felt like entering an alternate world of calm, beauty and elegance. We were in Vienna during a 90 degree stretch and treated ourselves with a night at the Kempinski to enjoy staying in a palace and for the comfort and AC. We were not disappointed. The staff, the room, the lobby strudel and the food were all exceptional.
8
Connor
8 Dec 2024
·
Stayed 3 nights
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
10
Patrick
4 Apr 2025
·
Stayed 4 nights
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
8
Massimo
7 Jan 2023
·
Stayed 19,363 nights
purtroppo il ristorante era chiuso per cui siamo dovuti uscire a cena tutte le sere andava segnalato che sia lo stellato che il normale ristorante sarebbero stati chiusi la prima settimana dell'anno si poteva mangiare "qualcosa" ma in un ambiente non consono al prestigio dell'hotel
purtroppo il ristorante era chiuso per cui siamo dovuti uscire a cena tutte le sere andava segnalato che sia lo stellato che il normale ristorante sarebbero stati chiusi la prima settimana dell'anno si poteva mangiare "qualcosa" ma in un ambiente non consono al prestigio dell'hotel
8
Robertus Antonius Johannes
30 Dec 2023
·
Stayed 4 nights
Een prachtig hotel op een prima locatie aan de ring. Als Expedia gold member in een VIP-access hotel heb je recht op een gratis kamer-upgrade indien beschikbaar; nadat de dienstdoende receptionist ons de vele mogelijkheden voor een upgrade noemde, bleken die bij nader inzien alleen met bijbetaling beschikbaar. Dat was jammer. De beloofde fles bubbels was wel op alle gereserveerde kamers in het ijs gastvrij klaargezet. Ontbijt en bediening in het ontbijtrestaurant waren uitstekend; bediening in de lobby enigszins understaffed. Fijne sauna en zwembad. Prima locatie, heeft wel wat extra management aandacht nodig.
Een prachtig hotel op een prima locatie aan de ring. Als Expedia gold member in een VIP-access hotel heb je recht op een gratis kamer-upgrade indien beschikbaar; nadat de dienstdoende receptionist ons de vele mogelijkheden voor een upgrade noemde, bleken die bij nader inzien alleen met bijbetaling beschikbaar. Dat was jammer. De beloofde fles bubbels was wel op alle gereserveerde kamers in het ijs gastvrij klaargezet. Ontbijt en bediening in het ontbijtrestaurant waren uitstekend; bediening in de lobby enigszins understaffed. Fijne sauna en zwembad. Prima locatie, heeft wel wat extra management aandacht nodig.
10
Bruno
22 Feb 2026
·
Stayed 5 nights
Hotel maravilhoso! Um sonho cravado numa das partes mais luxuosas de Viena. Quarto maravilhoso, café da manhã impecável, staff simpático e metrô a poucos metros. Voltarei muitas vezes!
Hotel maravilhoso! Um sonho cravado numa das partes mais luxuosas de Viena. Quarto maravilhoso, café da manhã impecável, staff simpático e metrô a poucos metros. Voltarei muitas vezes!
10
Ian
24 Sept 2023
·
Stayed 4 nights
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
6
Laura
23 Aug 2024
·
Stayed 2 nights
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
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AI-generated summary based on recent guest reviews
10
Fabio
26 Jul 2026
·
Stayed 2 nights
The hotel is amazing and staff very courteous and friendly. The suggestion is that perhaps they could install international power sockets in the bedrooms. Currently there’s only European style. So if you don’t have a power adapter it’s a nuisance.
The hotel is amazing and staff very courteous and friendly. The suggestion is that perhaps they could install international power sockets in the bedrooms. Currently there’s only European style. So if you don’t have a power adapter it’s a nuisance.
10
Olivia
7 Jul 2026
·
Stayed 3 nights
The staff was wonderful!
The staff was wonderful!
10
Mashael
1 Jul 2026
·
Stayed 3 nights
Great hotel, clean amenities and helpful friendly staff. Location is in one of the most prestigious neighborhoods- 1st avenue. Where parliament is within walking distance.
Great hotel, clean amenities and helpful friendly staff. Location is in one of the most prestigious neighborhoods- 1st avenue. Where parliament is within walking distance.
10
Michaela Anne
10 Jun 2026
·
Stayed 5 nights
Outstanding stay
Outstanding stay
10
Hertwiga
30 May 2026
·
Stayed 3 nights
Always a great stay. Breakfast was fantastic.
Always a great stay. Breakfast was fantastic.
FAQs about Anantara Palais Hansen Vienna - A Leading Hotel of the World
Is parking available at the property?
Self parking is available on-site for a fee of EUR 52 per day. Valet parking is also offered.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 44 to 49 per person.
Does the property allow pets?
Pets are allowed at the property with a fee of EUR 50 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Vienna, within a 10-minute walk of Sigmund Freud Museum and Servitenkirche. It is 0.7 mi from Judenplatz and 0.8 mi from St. Stephen's Cathedral. The preferred airport is Vienna International Airport, located 19.7 km away.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified.
What are the policies for guests staying with children?
Children stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 620.2330850830078USD
- 2026-10-10: 620.2330850830078USD
- 2026-10-11: 620.2330850830078USD
- 2026-10-12: 630.9630487945557USD
- 2026-10-13: 625.3240066741943USD
- 2026-10-14: 630.9630487945557USD
- 2026-10-15: 605.1398357666015USD
- 2026-10-16: 657.463975415039USD
- 2026-10-17: 648.9328537963867USD
- 2026-10-18: 605.1398357666015USD
- 2026-10-19: 610.1938968505859USD
- 2026-10-20: 1717.4509810668944USD
- 2026-10-21: 1363.1498374450682USD
- 2026-10-22: 577.8281831481934USD
- 2026-10-23: 643.935211856079USD
- 2026-10-24: 637.6064200592041USD
- 2026-10-25: 608.3949810028076USD
- 2026-10-26: 577.8281831481934USD
- 2026-10-27: 577.8281831481934USD
- 2026-10-28: 1050.6591773376465USD
- 2026-10-29: 906.5601708557128USD
- 2026-10-30: 577.8281831481934USD
- 2026-10-31: 577.8281831481934USD
- 2026-11-01: 552.8278347824097USD
- 2026-11-02: 515.8475822219848USD
- 2026-11-03: 552.8278347824097USD
- 2026-11-04: 583.2009952972412USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 519.3568187652587USD
- 2026-11-08: 554.1104983688355USD
- 2026-11-09: 539.637893826294USD
- 2026-11-10: 539.637893826294USD
- 2026-11-11: 562.0486718841553USD
- 2026-11-12: 526.4842320892334USD
- 2026-11-13: 576.8843079711913USD
- 2026-11-14: 576.8843079711913USD
- 2026-11-15: 503.17799673767087USD
- 2026-11-16: 547.8180541778564USD
- 2026-11-17: 576.8843079711913USD
- 2026-11-18: 576.8843079711913USD
- 2026-11-19: 574.6788323547363USD
- 2026-11-20: 783.252405267334USD
- 2026-11-21: 797.325733239746USD
- 2026-11-22: 554.1104983688355USD
- 2026-11-23: 604.7284205322266USD
- 2026-11-24: 654.0515404449462USD
- 2026-11-25: 636.3358609436035USD
- 2026-11-26: 701.6700499633789USD
- 2026-11-27: 1127.195130883789USD
- 2026-11-28: 855.2041153259277USD
- 2026-11-29: 526.4842320892334USD
- 2026-11-30: 641.732813647461USD
- 2026-12-01: 721.7194987945556USD
- 2026-12-02: 693.5123888824462USD
- 2026-12-03: 700.4583035308838USD
- 2026-12-04: 855.2041153259277USD
- 2026-12-05: 922.2550192108154USD
- 2026-12-06: 670.6016346313477USD
- 2026-12-07: 676.4380411743164USD
- 2026-12-08: 599.696858718872USD
- 2026-12-09: 760.8527742645264USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Fee for buffet breakfast: approximately EUR 44 to 49 per person
- Covered self parking fee: EUR 52 per day
- Pet fee: EUR 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Allergy-free room available
Family room
Beach Sun Loungers
Activities
Swimming pool
Cycling
Pool indoor
Outdoor heated pool
Live music
Pool (Indoor)
Terrace
Fitness Center (nearby)
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Valet parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi