Name: Best Western Plus Hotel Arcadia
Address: Max-Winter-Platz 5, Stuwerviertel, Vienna, Austria, Vienna, AT
Price range: $79–$407 per night
Rating: 8.25

What guests think

At Best Western Plus Hotel Arcadia, travellers highlight friendly, helpful staff and good value, while noting compact rooms, occasional noise from corridors or outside, and inconsistent air conditioning or ventilation.

Location is convenient for public transport and Prater, with Praterstern and nearby U Bahn stations providing easy access to the center and airport; the immediate area is generally quiet rather than central. Breakfast earns frequent praise for variety and quality, though a few guests found the selection limited or the dining area cramped. Rooms and common areas are usually clean, but a small number of reviews report lapses such as dust or a poorly cleaned bathroom. A practical, no frills stay suited to value minded visitors seeking friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

8

Kenneth

Aug 12, 2025

·

Stayed 8 nights

Gym was closed for renovations, despite being advertised as available. Otherwise, it was a decent stay.

8

Pierre

May 23, 2022

·

Stayed 6 nights

very good hotel. well positionned. Good gym

10

Thomas

Apr 5, 2024

·

Stayed 7 nights

Die Unterkunft war in ordnung aber schlecht gereinigt und dann war da noch der Aufzug defekt und das bei einem Zimmer in der 7 Etage.

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8

Thomas

Nov 23, 2022

·

Stayed 1 night

Although this hotel advertises a shuttle from the airport, none is available. They tell you to take a cab. The write up should be changed on Hotels.com as the advertised shuttle was part of the reason we chose this hotel.

10

Alexandru

Aug 25, 2025

·

Stayed 1 night

Very good facilities!

8

Brendon

Feb 6, 2025

·

Stayed 4 nights

The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.

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Cleanliness

Generally clean rooms and bathrooms, though a few guests reported dust, inadequate cleaning, or minor maintenance issues like a toilet not flushing.

Related guest reviews

8

Carolina

Oct 17, 2025

·

Stayed 5 nights

La habitación, bien de tamaño, a pesar de ser individual, aunque no me gustó que la cama estuviese pegada a la pared. Habitación limpia, desayuno con bastantes opciones y variedad. El personal muy amable.

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8

Sean

Nov 17, 2025

·

Stayed 8 nights

I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.

10

Tamara

Oct 11, 2025

·

Stayed 4 nights

This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.

10

Aaron

Oct 6, 2025

·

Stayed 3 nights

Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.

8

Asaad

Nov 14, 2025

·

Stayed 1 night

I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience

10

Dimitrios

Feb 23, 2026

·

Stayed 3 nights

Very good service and breakfast. Clean room. 10 minutes from Praterstern train station.

6

Nigel

Dec 2, 2023

·

Stayed 3 nights

Nothing fancy . Clean and tidy.

6

Elizabeth

Jul 27, 2024

·

Stayed 3 nights

Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!

6

Noud

Oct 13, 2024

·

Stayed 5 nights

wc trok niet goed door. Heb dit gemeld. daarnaast werd er onder het bed en op tafel bij bed niet goed stof vrij gemaakt. Op de tafel lag veel stof. er was ook een zitje wat naast bureau stond maar eerder in de weg zat.

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10

Thomas

Apr 5, 2024

·

Stayed 7 nights

Die Unterkunft war in ordnung aber schlecht gereinigt und dann war da noch der Aufzug defekt und das bei einem Zimmer in der 7 Etage.

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Rooms

Room sizes vary from compact singles with limited space to larger or apartment style options; beds are mostly comfortable, though some reported hard or worn mattresses. Noise and AC or ventilation issues affected comfort for some guests.

Related guest reviews

10

Yuriria Beatriz

Nov 27, 2023

·

Stayed 2 nights

Habitaciones espaciosas, muy tranquilo,

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6

Anne-Kristin

Jun 15, 2024

·

Stayed 4 nights

Små rom Veldig lytt ift andre rom og støyende ventilasjon Lite utvalg frokost Sentralt til messe Wien

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6

Catherine

Mar 6, 2023

·

Stayed 3 nights

Positives : Great location. Beside Prater Amusement and Restaurants. Very Clean room. Friendly service. Negatives: Thin walls, Woke up every morning early at 8 to the sound of doors banging.

10

Tamara

Oct 11, 2025

·

Stayed 4 nights

This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.

8

Asaad

Nov 14, 2025

·

Stayed 1 night

I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience

6

Brian

Nov 30, 2025

·

Stayed 3 nights

Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.

8

miwa

Aug 18, 2025

·

Stayed 1 night

アパートメントタイプの部屋に宿泊しました。旅行の最終泊でしたが、広いスペースがあり、荷物整理がしやすかったです。建物の特徴でもありますが、9階にあるこの部屋は、浴室と寝室の一部に天井が斜めになっている部分があるため、頭をぶつけないように注意をする必要があります。お部屋は冷房が効いて快適でした。朝食は充実していて、家族にとても好評でした。ドナウ川まで歩いて10分ほどで、川の近くにある聖フランチェスコ教会の外観はとても美しく、壮観でした。

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6

Timea

Aug 31, 2025

·

Stayed 1 night

A mí no me parece un hotel de 4 estrellas. El mobiliario era muy antiguo, la habitación individual minúscula.

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8

Håkon

Mar 6, 2023

·

Stayed 5 nights

Quiet area but still relative close to U1. Could not use AC, so only cooling through window.

6

Cristian

Aug 13, 2025

·

Stayed 5 nights

One bed was worn-out making hard to sleep in. However they didn't want to change the mattress and offered a stinky smoking room as alternate.

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Service

Staff are widely described as friendly, helpful, and professional, with efficient check in and considerate touches like luggage storage and flexible checkout. A few guests noted weaker problem resolution or issues with taxi arrangements.

Related guest reviews

8

Sean

Nov 17, 2025

·

Stayed 8 nights

I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.

8

Zheng

Nov 25, 2025

·

Stayed 1 night

Many thanks to the staff for taking care of my luggage the few days im away from Vienna. Apart from the trash bin lid that’s not working in the room, everything is in good condition

10

cielo

Oct 31, 2025

·

Stayed 8 nights

It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.

8

Asaad

Nov 14, 2025

·

Stayed 1 night

I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience

10

Teresa

Jul 9, 2024

·

Stayed 1 night

I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.

10

Dimitrios

Feb 23, 2026

·

Stayed 3 nights

Very good service and breakfast. Clean room. 10 minutes from Praterstern train station.

8

Dan

Sep 21, 2025

·

Stayed 3 nights

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.

8

Michael

Sep 25, 2025

·

Stayed 2 nights

Location & accomodation good, staff excellent.

10

Sabrina

Aug 22, 2024

·

Stayed 2 nights

Service and attention amazing very friendly ,efficient nice and kind. Flexible as well.

8

Dylan

Aug 17, 2025

·

Stayed 3 nights

No issues, staff were nice and helpful.

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Location

Close to Prater and several U Bahn stations (including Praterstern), offering easy access to the city center and airport. The neighborhood is generally quiet rather than central.

Related guest reviews

8

Elena

Nov 4, 2024

·

Stayed 3 nights

Simple, clean hotel near public transport.

8

Antonio

Feb 3, 2025

·

Stayed 6 nights

El hotel está muy bien, no es céntrico pero tiene una pasada de metro y estación muy próxima (Praterstern) que conecta directamente con el aeropuerto a través de la linea S7 por 4,50€ y sale cada 20 minutos.

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10

HJ

Jul 31, 2025

·

Stayed 2 nights

In der Nähe von Messe und Prater gelegen war das Hotel ideal für uns. Auch mit dem öffentlichen Nahverkehr ist man gut angebunden. Die Zimmer sind geräumig und sauber. Frühstück sehr abwechslungsreich und günstig. Und auch das Personal ist durchweg freundlich. Somit gibt es eine Lob für das Haus!

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8

Dan

Sep 21, 2025

·

Stayed 3 nights

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.

6

Brian

Nov 30, 2025

·

Stayed 3 nights

Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.

10

CLAUDIO

Jan 30, 2026

·

Stayed 2 nights

Ottima posizione, a pochi passi da 2 fermate della metro e vicino alla stazione Pratestern con treni diretti e senza cambi dall'aeroporto. 20/25 minuti a piedi dal centro. Ottima colazione con ampia scelta di dolce, salato e bevande (addirittura vino bianco frizzante). Molto consigliabile.

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10

Kevin

Dec 30, 2024

·

Stayed 5 nights

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.

10

Nurit

Dec 2, 2024

·

Stayed 3 nights

We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.

8

Bilgen

Jul 7, 2025

·

Stayed 4 nights

Otel temizdi ve metroya yakındı. Kahvaltı fena değil.

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8

Brendon

Feb 6, 2025

·

Stayed 4 nights

The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.

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Dining

Breakfast is commonly praised for being tasty and varied. Some guests found the selection limited or the space small, and a few reviews were negative.

Related guest reviews

8

Carolina

Oct 17, 2025

·

Stayed 5 nights

La habitación, bien de tamaño, a pesar de ser individual, aunque no me gustó que la cama estuviese pegada a la pared. Habitación limpia, desayuno con bastantes opciones y variedad. El personal muy amable.

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10

Per-Arne

Dec 17, 2025

·

Stayed 4 nights

Bra frukost och trevlig personal. Nära till kommunikationer.

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8

BIBIANA

Aug 8, 2024

·

Stayed 3 nights

La habitacion amplia y comoda, con hervidor de agua, sobres de infusiones, café. Cosas que deberian mejorar: el comedor es pequeño, el desayuno es más bien escaso, cortan el queso, las salchichas, la bolleria en trozos muy pequeños y la fruta es escasa, los vasos para servir el zumo son tan pequeños que si o si hay que repetir más de una vez, lo mismo pasa con las tazas para las infusiones o café, hay muy poco de donde elegir. Con lo pequeña que es la zona de los desayunos y aun asi las mesas suelen estar con la vajilla sucia de los que han desayunado antes. Esta relativamente cerca del metro, pero no recomendaria este hotel para llegar andando despues de las 22 horas.

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6

Andreas

Nov 23, 2024

·

Stayed 2 nights

Terrible breakfast, nice Rooms. Unfortunaly we had Windows to the arrest with garbagetrucks tumbling outside every morning.

10

JUAN

Aug 10, 2025

·

Stayed 2 nights

Hotel muy limpio, bien ubicado, seguro, cercano al Prater y de medios de transporte, el personal excelente tanto de recepción como en el restaurante, desayuno variado y de buena calidad

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10

Dimitrios

Feb 23, 2026

·

Stayed 3 nights

Very good service and breakfast. Clean room. 10 minutes from Praterstern train station.

10

HJ

Jul 31, 2025

·

Stayed 2 nights

In der Nähe von Messe und Prater gelegen war das Hotel ideal für uns. Auch mit dem öffentlichen Nahverkehr ist man gut angebunden. Die Zimmer sind geräumig und sauber. Frühstück sehr abwechslungsreich und günstig. Und auch das Personal ist durchweg freundlich. Somit gibt es eine Lob für das Haus!

Translate

8

miwa

Aug 18, 2025

·

Stayed 1 night

アパートメントタイプの部屋に宿泊しました。旅行の最終泊でしたが、広いスペースがあり、荷物整理がしやすかったです。建物の特徴でもありますが、9階にあるこの部屋は、浴室と寝室の一部に天井が斜めになっている部分があるため、頭をぶつけないように注意をする必要があります。お部屋は冷房が効いて快適でした。朝食は充実していて、家族にとても好評でした。ドナウ川まで歩いて10分ほどで、川の近くにある聖フランチェスコ教会の外観はとても美しく、壮観でした。

Translate

10

CLAUDIO

Jan 30, 2026

·

Stayed 2 nights

Ottima posizione, a pochi passi da 2 fermate della metro e vicino alla stazione Pratestern con treni diretti e senza cambi dall'aeroporto. 20/25 minuti a piedi dal centro. Ottima colazione con ampia scelta di dolce, salato e bevande (addirittura vino bianco frizzante). Molto consigliabile.

Translate

10

Kevin

Dec 30, 2024

·

Stayed 5 nights

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.

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Month	Average price
January	$98
February	$90
March	$102
April	$127
May	$152
June	$171
July	$107
September	$166
October	$138
November	$130
December	$191

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $272	3 $244
4 $97	5 $123	6 $169	7 $167	8 $213	9 $206	10 $148
11 $142	12 $127	13 $153	14 $134	15 $90	16 $104	17 $172
18 $139	19 $407	20 $154	21 $79	22 $84	23 $116	24 $109
25 $88	26 $84	27 $86	28 $86	29 $90	30 $86	31 $87

Best Western Plus Hotel Arcadia

Prices for Best Western Plus Hotel Arcadia

Monthly average prices

About this property

Location

Room options

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

Standard Apartment, Multiple Beds, Kitchenette (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 Twinbeds;Quiet Location)

Guest reviews of Best Western Plus Hotel Arcadia

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Hotel Arcadia

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $97	22 $141	23 $202	24 $196	25 $179	26 $119
27 $82	28 $105	29 $200	30 $391