Name: Red Roof Inn Atlanta - Suwanee/Mall of Georgia
Address: 3103 Lawrenceville-Suwanee Road, Suwanee, Georgia, United States of America, Suwanee, Georgia, US
Price range: US$53–US$65 per night
Rating: 6.88

What guests think

At Red Roof Inn Atlanta - Suwanee/Mall of Georgia, feedback ranges widely, with some guests appreciating low prices and quiet stays while others encountered significant problems that affected comfort, upkeep, and interactions with staff, policies, and other guests.

Cleanliness complaints recur, including bugs, stained linens, mold, and strong smoke or weed odors, though a minority described clean rooms. Facilities are dated, with a closed pool, water or key issues, and missing or broken items; breakfast is not offered. The location is convenient to highways, restaurants, and shopping, but several reviewers felt the area and on-site environment were unsafe or noisy. Expect a basic, budget stay with variability across rooms and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated, with recurring maintenance problems (doors/keys, plumbing, water pressure); several reviews note the pool is closed and breakfast is not provided.

Related guest reviews

2

Anita

12 Aug 2024

·

Stayed 3 nights

The pool wasn’t operational. Looks like it never was. The room door needs sealing close, the bathroom tub was old and rusty, the room smelled like weed smoking. Yet I guess you get what you for with that price. And they is a notice regarding cash refund that need to be corrected.

2

Steven Mark

30 Mar 2025

·

Stayed 1 night

The comforter was dirty all the way around the edges. The door on the bathroom was so bad that it would not close. The entry door was so out of date that it took me seven tries to get in the door each time I tried. This hotel needs a total renovation.

4

Yolanda

14 Sept 2025

·

Stayed 2 nights

The hotel room the pictures were a false impression of what the room actually look like the bedspread was damaged or discolored. The microwave was dirty. The ceiling was in need of a complete makeover. It looks like it would collapse at any moment. It was peeling badly. The water pressure was extremely poor. The water was trickling out. It took a very long time for the water to even get warm. The dispensers that were in the shower for shampoo and body wash were empty. but you know that saying you get what you pay for.

8

Walter

1 Jul 2024

·

Stayed 1 night

Pool was closed and ice machine was broken.

2

James

25 Jul 2024

·

Stayed 2 nights

It was horrendous. The infrastructure in the room was crumbling, air conditioning controls were hanging on by a thread, the bedspread had several preexisting stains accompanying it, then on top of all of that, woke up the next morning and THE WATER WAS OFF !! Needless to say I got a refund for the next day and found somewhere else to stay.

2

Sylvia

30 May 2024

·

Stayed 2 nights

I waited nearly 30 minutes to check in and the man at the front desk has no kind of customer service etiquette. The blanket on the bed had a couple of stains, just horrible experience from the front desk to the room. They key wouldn’t work had to continuously go get another 1.

4

jacquelyn

7 Sept 2025

·

Stayed 2 nights

The hotel was dated pictures shown was from years ago. Staffing was friendly. It is conveniently located to restaurants and Walmart. Pool was not functional. Their main customers are week to week. It gives the feel of temporary housing for transient persons

2

Jeff

12 Oct 2024

·

Stayed 1 night

Checked in after 4 , gave me a key to a room not ready. Remote for tv missing battery cover . Batteries falling out . Traffic noise awful. Ceiling is flaking off Bed is broken

2

Orlando

27 Sept 2024

·

Stayed 7 nights

DO NOT expect a working pool. Direct from staff we stopped opening the pool due to storms. Old key tech warning! The room keys get erased if they go near your phone. I needed my keys redone twice daily.

6

William

11 May 2025

·

Stayed 1 night

The bathroom sink area was full of nats, there wasn’t any hot water, a lot of guys hanging around outside well after midnight, no breakfast, we couldn’t wait to leave in the morning. When my wife checked out she asked for a receipt and she got a piece of paper with no dollar amount. She was told that was all they had. He made a copy didn’t even print it out.

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Cleanliness

Many guests report dirty rooms, stained linens, mold, strong odors, and bugs (including roaches); a smaller number found their rooms clean.

Related guest reviews

2

Mark

4 Sept 2025

·

Stayed 1 night

Rouches everywhere

2

Thomas

13 Aug 2023

·

Stayed 1 night

Mold in the bathroom. Hair on the towels, dirty bedding and other peoples trash in the drawers. Most disgusting hotel I’ve ever stayed at.

2

Keshia

26 Jun 2023

·

Stayed 2 nights

This place is horrible and nasty! There was blood on our sheets and they didnt even offer to switch us rooms. House keeping was gone for the day so they just expected us to sleep on that!

2

JR

14 Apr 2025

·

Stayed 1 night

I would sleep in my car before ever staying here. The pictures online don't represent the condition of the property. We had to move rooms because the first was terrible. The 2nd room wasn't any better. Dead bugs, dirty floors, stained sheets. Nasty!

2

David

12 Oct 2025

·

Stayed 2 nights

The worst condition hotel room I have ever stayed in. Bugs everywhere. Dirt in all of the corners. Front desk was very helpful

4

Logan

29 Jul 2023

·

Stayed 1 night

The Wi-Fi, TV remote, and safe did not work in my room. The towels were damp and hairy. I had no chair for my desk. Would not recommend for anything more than an overnight stay.

2

Jason

14 Jun 2024

·

Stayed 2 nights

Floor was dirty, sheets and pillow cases were dirty, refrigerator need cleaning, room was funky, the entrance to room needs to de- web, there were a lot of small flies in the room, very cheap i agree but horrible, I've gone to cheap place but this is the worst by far.

2

Katina

1 Sept 2024

·

Stayed 2 nights

Very dirty, moldy, bed was damp, towels were dirty. Huge booger on the wall. Dirty qtip in the bathroom

2

Jamar

19 Jul 2025

·

Stayed 1 night

It was mold every where that was my biggest problem so much mold on the lamps! The room looked nothing like the picture.The room smelled so old and the sheets were rinkled.Never staying at this location again.Im also upset because I waisted my earned reward points on this trip.

2

Paula

30 Dec 2025

·

Stayed 5 nights

It looked disgusting and not worth even $50 a night. Bugs on the floor, the sheets looked like it had already been slept in. I canceled my reservation and went elsewhere

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Rooms

Rooms are often worn and smoky-smelling, with broken or missing items and some highway or late-night noise; a few guests found beds comfortable or the stay adequate for a night.

Related guest reviews

4

Jorge R Coto

17 Jul 2025

·

Stayed 3 nights

Even non-smoking rooms smells really bad.

8

James

5 Dec 2022

·

Stayed 19,330 nights

The bed was comfortable and for an older property it was nice. The only complaint I had was the noisy people in the room next to me, made it difficult to sleep. Slamming the door the door, operating a business, people coming to the room all hours of the night.

6

Crystal

19 Feb 2023

·

Stayed 1 night

Overall it was good. Everyone was nice esp when I had an issue with my key. My complaint is I had a smoke-free room but it smelled so strongly of smoke in the room and lobby. My clothes smelled of it, I bought febreeze to help the smell. There was little black stuff on/in the bed and towels that I take was ashes from cigarettes. It wasn’t a lot but noticeable. For the price it was a nice room but if it’s smoke free my clothes shouldn’t smell of it.

4

Fredy

10 Jul 2025

·

Stayed 1 night

Room was wore down so much water damage to the roof and overall just ran down. Condoms in the trash can and towels still had makeup on them from other people.

8

Julia

18 Jul 2025

·

Stayed 6 nights

Room smelled musky. Towels smelled luke cooking oil. AC worked great. Shower was definitely not eco friendly, but also my favorite heavy flow to get all the shampoo and conditioner out in no time.

4

Logan

29 Jul 2023

·

Stayed 1 night

The Wi-Fi, TV remote, and safe did not work in my room. The towels were damp and hairy. I had no chair for my desk. Would not recommend for anything more than an overnight stay.

4

Charles

7 May 2025

·

Stayed 1 night

The grounds had trash in the parking lot, lighting was dim and the room was old. Flaking paint on the walls, yellowish color of the walls and old furniture. the beds were fine and clean, but nothing else was new or newer, very aged room.

8

Jong Hee

31 May 2025

·

Stayed 3 nights

The Red Roof Inn is in a very good location, but on a noisy road. Accommodations are adequate and confortable. It is, and a good place to stay if you do not want to pay for luxury decor.

4

jessica

11 Jul 2025

·

Stayed 1 night

The clerk was rather annoyed to see us, I paid the extra $50 deposit for the room. I wasn't too thrilled about it. The whole area reels of marijuana and about everything ten minutes a loud hiss wakes us up. The room was clean yes, the bed was awful. It was literally the worst bed we ever slept on and the people in the room next to us I question if they are selling drugs. The tv remote is gone and you have little control to even login to the Internet to even see the screen.

6

Kimberly

22 Jul 2024

·

Stayed 1 night

This was our second stay and it wasn’t so good this time. The comforter was dirty and the bed was sunken in. The dresser drawer kept coming open because the floor was uneven. We didn’t realize it was a smoking room so it had a smell.

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Service

Service is mixed: some praise friendly, helpful front-desk staff and smooth check-in, while others cite rude interactions, slow check-in, limited housekeeping, and frustrations with required deposits or delayed refunds.

Related guest reviews

6

Eleanor

19 Jul 2024

·

Stayed 1 night

It took 3 tries to find me a clean room but maybe they’re short on housekeeping staff at the moment. The front desk staff was friendly. I wasn’t expecting a $75 deposit but it was promptly returned to me after 10am. The room was clean and well stocked with everything I needed.

10

Robert

6 Sept 2025

·

Stayed 4 nights

When I came to check in the staff was very pleasant and very nice. Took care of everything.

2

Aaron

16 May 2023

·

Stayed 1 night

The young men who checked us in was good.. he ran into a few problems so it took about 45 mins to check in but he was polite and very nice the next morning staf though was a hugely different story... check out lady was rude manager was beyond rude and nasty... i bought a brand new hair tie and from taking a shower and falling asleep(by the time we got checked in and showered it was about 130am) the black hair tie bled onto the sheets and pillows... because of this the manager decided she was keeping our cash deposit when i asked for her name so i could dispute it with corporate she told me very rudely to call corporate 1800redroofinn she proceeded to refuse to give me her name and called the cops on me... when the cops arrived i was told they have alot of calls out to the hotel because the like to keep everyones refunds... so beware ur room with taxes WILL BECOME doubled from what you expect to pay accompanied by some very ignorant people... but again the 2 gentleman from the night before were very nice and pleasant... Update: 1 month in and still havent heard back from red roof inn ABOUT ANYTHING.... so disappointed

2

Jason

6 Oct 2024

·

Stayed 1 night

Worst experience ever. The guy, Raphael, at the front desk is rude and very condensending. I wasn't aware of a deposit, so he decided to reply with a snobby attitude, that it wasn't his fault if I couldn't read. He then tried to clean it up and say that it wasn't his fault I didn't read the fine print. I was very frustrated because the deposit wasn't mentioned initially, and after he was tired of explaining it, he told me he couldn't give me a room if I couldn't afford the deposit. It was the second time he was being rude and condescending, and when I stood up to him and demanded a little more respect, he told me to leave if I didn't like it. Derogatory words were said between Raphael and I, and eventually, he ended kicking me out. This is a sorry excuse of an employee. After the police arrived, the officer said the motel have policies, but no one should ever experience the rudeness and insulting behaviors from staff members like I did. He didn't break a law, but he sure doesn't know how to be respectful, ethical, and/or professional.

2

Jennifer

6 Aug 2024

·

Stayed 2 nights

Expedia.com should be ashamed to have this on their website. Do not book!! This place was disgusting. I thought I was getting a deal at $67 a night. But this room is not worth more than $15. When I first was checking in the front desk guy was arguing on the phone with someone trying to get their deposit back. Then another person came in trying to get their deposit back too. Apparently this is a place that tries to keep the $75 hold if they put on each room.

2

KIWANA

27 Jul 2025

·

Stayed 3 nights

Everything about this hotel was horrible. No clean towels or rag No room service Office people was horrible. Had to wait 30 minutes to check in became nobody was in the office. Room Nasty. Air conditioner was gross. I can go on and on.

2

Sylvia

30 May 2024

·

Stayed 2 nights

I waited nearly 30 minutes to check in and the man at the front desk has no kind of customer service etiquette. The blanket on the bed had a couple of stains, just horrible experience from the front desk to the room. They key wouldn’t work had to continuously go get another 1.

6

Marcia

15 Sept 2024

·

Stayed 5 nights

Accommodations were average. Noise level from other rooms at night was loud. Even though the room was prepaid in full a $75 deposit was charged and to date has not been refunded.

10

Jaiden

29 Nov 2025

·

Stayed 1 night

My stay at the Red Roof Inn was genuinely impressive. The entire property was clean, quiet, and easy to access. The room was comfortable, well-kept, and had everything I needed for a relaxing stay. The bed was cozy, the bathroom was spotless, and everything in the room worked just the way it should. The staff made the experience even better. Everyone was friendly, welcoming, and quick to help with anything I needed. Check-in was fast, and check-out was just as smooth. The hotel is in a convenient location, close to food, shopping, and major roads, which made getting around really easy. Parking was simple and felt secure. Overall, Red Roof Inn delivered a great stay at a great value. Clean room, comfortable atmosphere, helpful staff — I’d definitely stay again and recommend it to anyone looking for a solid, budget-friendly hotel option.

10

Geneva

19 Apr 2025

·

Stayed 4 nights

This location is one of the best. They were very accommodating. The only complaint I had was that it required a deposit and if you are tight with funds they were not will to work with you. Other then that it was a very nice location. The staff were friendly even if firm on policy. We had a problem with the TV and they upgraded us to an entire new room. I would highly recommend this location, just be prepared to pay the deposit.

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Location

Convenient to I-85, restaurants, and shopping, but several reviews mention a sketchy feel, loitering, and traffic or guest noise.

Related guest reviews

8

Stefani

17 Aug 2023

·

Stayed 1 night

Close to things to do and mall of Georgia

2

Robert

7 Mar 2025

·

Stayed 4 nights

This place is a dump. It was dirty, rundown and the staff unprofessional. Its description "Mall of Georgia" is inaccurate. It is 5 miles from MOG in a rundown area.I do not recommend that you stay here.

6

Kevin

9 May 2025

·

Stayed 1 night

Guy at front desk checking me in was friendly and helpful. Property felt a little unsafe, was kind of afraid to leave my vehicle unattended, but I think they had a security guard. It was fine for the price.

8

Jong Hee

31 May 2025

·

Stayed 3 nights

The Red Roof Inn is in a very good location, but on a noisy road. Accommodations are adequate and confortable. It is, and a good place to stay if you do not want to pay for luxury decor.

8

Morris

9 Mar 2025

·

Stayed 1 night

A comfortable stay with affordable price in a strategic location. Meters away from I-85 highway, many choices of restaurants, groceries and gas station nearby

10

Onix

17 Jun 2025

·

Stayed 7 nights

Perfect location

4

Brittiana

14 Oct 2024

·

Stayed 2 nights

Very ghetto

4

jessica

11 Jul 2025

·

Stayed 1 night

The clerk was rather annoyed to see us, I paid the extra $50 deposit for the room. I wasn't too thrilled about it. The whole area reels of marijuana and about everything ten minutes a loud hiss wakes us up. The room was clean yes, the bed was awful. It was literally the worst bed we ever slept on and the people in the room next to us I question if they are selling drugs. The tv remote is gone and you have little control to even login to the Internet to even see the screen.

10

Jessica

24 May 2025

·

Stayed 1 night

Nice area close to shopping area

2

Douglas

6 May 2024

·

Stayed 1 night

Scary place, don't stay here!

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Dining

Reviews repeatedly note there is no breakfast; no on-site dining is mentioned.

Related guest reviews

2

Michael

9 Dec 2023

·

Stayed 3 nights

dirty, worn out, sagging/broken bed mattress, filthy, police raids on multiple rooms, no coffee, etc.

4

Erron

26 Dec 2022

·

Stayed 6 nights

They don't have breakfast//Just coffee in the check in //There is a $75 fee.u not told about (cash u get it back after 11am card u have to wait 4 to 6 business day //no coffee in room//Roaches all night //I make sure to close my Bags ///and Wow to pull out from the parking lot is a Nightmare////Be careful

2

Kanchana

5 Nov 2023

·

Stayed 1 night

Avoid this hotel They charge a $75 deposit for incidentals if you book or pay through a third party site They offer no incedentals!!! Filthy rooms, no hot water in shower.

6

Claudette

8 Apr 2025

·

Stayed 1 night

Clean rooms, dislikes are no breakfast and having to leave an outrageous deposit

6

William

11 May 2025

·

Stayed 1 night

The bathroom sink area was full of nats, there wasn’t any hot water, a lot of guys hanging around outside well after midnight, no breakfast, we couldn’t wait to leave in the morning. When my wife checked out she asked for a receipt and she got a piece of paper with no dollar amount. She was told that was all they had. He made a copy didn’t even print it out.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$52
February	US$54
March	US$52
April	US$51
May	US$55
June	US$55
July	US$57
August	US$58
September	US$59
October	US$56
November	US$57
December	US$52

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $65	17 $59	18 $61	19 $61
20 $59	21 $59	22 $59	23 $59	24 $59	25 $61	26 $61
27 $53	28 $59	29 $59	30 $61

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $61	3 $61
4 $59	5 $59	6 $59	7 $59	8 $59	9 $61	10 $61
11 $61	12 $61	13 $64	14 $59	15 $62	16 $61	17 $61
18 $59	19 $59	20 $61	21 $61	22 $59	23 $61	24 $61
25 $59	26 $59	27 $59	28 $59	29 $59	30 $61	31 $61

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Monthly average prices

About this property

Location

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

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FAQs about Red Roof Inn Atlanta - Suwanee/Mall of Georgia

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