Name: Candlewood Suites Atlanta West I-20 by IHG
Address: 913 Bob Arnold Boulevard, Lithia Springs, Georgia, United States of America, Lithia Springs, Georgia, US
Price range: US$108–US$156 per night
Rating: 8.28

What guests think

Across recent reviews, Candlewood Suites Atlanta West I-20 by IHG earns praise for friendly, accommodating front-desk staff, generally clean, spacious suites with kitchenettes, and a convenient, quiet location near the interstate and area attractions like Six Flags.

Several guests reported maintenance problems (e.g., AC, plumbing, appliances, door latches, and weak shower pressure) and occasional hallway or thin-wall noise. Cleanliness feedback ranges from very clean rooms to reports of pests and sticky or smelly areas. Some also faced booking or room-type mix-ups, refund challenges, and frustrations with towel exchanges. Expect roomy suites and convenient access, but check your room and reservation details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an outdoor pool with an adjacent grill/BBQ pavilion; some enjoyed it while one review noted dirty water. A few noted easy parking and nighttime door locks.

Related guest reviews

10

Shaneef

15 Jan 2024

·

Stayed 3 nights

Nice and clean easy parking

10

Carol

22 Apr 2024

·

Stayed 1 night

Spacious room with a kitchenette with exactly the items you’d need for making a few simple meals vs dining out every meal. My room looked out on a lovely stand of trees, which was much prettier than hotels I’ve stayed in for work that cost triple this location and looked out on a brick wall or the building’s boilers. My room was very clean, although the elevators could use a good vacuum. The glassware in my kitchenette could have been cleaner, but those are pretty minor in the overall package. Very friendly and helpful desk staff.

10

Geraldine

28 Aug 2023

·

Stayed 1 night

Super Great Stay. Very Relaxing & They Even Lock The Front Doors At Night Which Made Me Feel Safe.

6

Richard

7 May 2024

·

Stayed 2 nights

Has become construction workers’ hotel. Grounds poorly maintained.

10

Shamika

5 Sept 2023

·

Stayed 3 nights

Property exceeded our expectations for the rate. Modern decor & appliances in our suite . Very roomy for our family & great location to SIX FLAGS , WALMART , AIRPORT & very accessible to shopping & area attractions downtown ATL. The pool & grill area was an added plus during our holiday family trip, all above items were great - but Mrs Shirley from the housekeeping staff was stellar nothing went unnoticed or undone even during Labor Day Weekend .

4

Anonza Janay

22 Jul 2025

·

Stayed 3 nights

I did enjoy the pool area although it could have been cleaner, there were a lot of bugs and dirt in the water which turned me off from going in it. But it does have a nice bbq pavilion attached. There is no breakfast included because they provide the kitchenette however mine did not work. The stove burners would not come on and the telephone in my room also did not work for 95% of my stay. They requested the towels you used already be returned soiled before getting a new set. And on the last day I saw 2 cockroaches in the bathroom of my suite. I made sure to bring it to front desk attention but was very briefly brushed off to the next point in the conversation. I was disappointed with the quality of my stay this time as I did stay here once before and had no issues. Now I am not sure whether I will be back again.

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms very clean, but several reported pests (roaches or bed bugs) and dirty or sticky areas, plus occasional odors in kitchens or common spaces.

Related guest reviews

2

Matthew

3 Dec 2023

·

Stayed 1 night

This is the worst property I have ever stayed. I’m glad I put my suitcase in the shower because I woke up with bed bug bites. When I left I told them everything and they didn’t care. They said I booked through a third party and said it wasn’t our problem.

10

Aneesah

16 Jul 2025

·

Stayed 1 night

Clean, friendly staff, rooms are huge!!

10

Brian

30 Mar 2025

·

Stayed 1 night

Nice but bathroom was dirty and living room floor was sticky

10

Chantel

13 May 2025

·

Stayed 1 night

Hotel was very nice and clean. Hotel staff was AWESOME.

10

Emanuel

2 Mar 2025

·

Stayed 1 night

I Loved It They Were Very Nice The Hotel Was Clean

8

David

13 Jul 2024

·

Stayed 3 nights

neat clean property

10

Enna

3 Aug 2023

·

Stayed 2 nights

All was good with our stay there. Heidi was quite lovely, professional, and efficient. Did a great job making us feel welcome and orienting us to the facility and available amenities. Two comments: There was a dead roach in the hallway. Maid service should have been taking care of that. Bad enough that there are roaches there (didn't see any in our room), but cleaning folks should not have missed that. Seems that in GA, roaches are an an acceptable part of life, sight, but as an FYI, for folks from other places, it is not. Tried to get some towels from housekeeping after our first night, and that was unsuccessful.

4

Bria

4 Nov 2024

·

Stayed 1 night

The room was not the cleanest. The kitchen sink smelled very bad.

4

Anonza Janay

22 Jul 2025

·

Stayed 3 nights

I did enjoy the pool area although it could have been cleaner, there were a lot of bugs and dirt in the water which turned me off from going in it. But it does have a nice bbq pavilion attached. There is no breakfast included because they provide the kitchenette however mine did not work. The stove burners would not come on and the telephone in my room also did not work for 95% of my stay. They requested the towels you used already be returned soiled before getting a new set. And on the last day I saw 2 cockroaches in the bathroom of my suite. I made sure to bring it to front desk attention but was very briefly brushed off to the next point in the conversation. I was disappointed with the quality of my stay this time as I did stay here once before and had no issues. Now I am not sure whether I will be back again.

4

Khat

15 Oct 2023

·

Stayed 2 nights

We checked in, exhausted from a long drive, and after a few minutes realized there were little bug traps in the room with bugs in them. I had turned on the sheets by this time and went down to the lobby to ask for a different room. They had no other rooms. We checked out and went to a nearby hotel paying double unfortunately. After a few phone calls I was told that our stay would be refunded but it took two more calls a week later to actually see that money. I am still waiting on our $25 deposit, have called twice , but I think because we did not actually stay there it will be difficult for them to refund the deposit. We found the room dingy in the kitchen area because everything was repainted a grey although the sheets appeared clean and the bathroom was clean. The thermostat was grimy. Not impressed.

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Rooms

Suites are often spacious with kitchenettes and some comfortable beds. Recurring issues include weak shower pressure, malfunctioning AC or appliances, worn furniture, and noise from halls or thin walls.

Related guest reviews

6

Michele

9 Feb 2024

·

Stayed 2 nights

It was convenient to where I needed to be. The microwave handle was broken, screen had a whole in it, the arm of the chair had a tear in it.

8

Lorraine

20 Oct 2024

·

Stayed 1 night

Room size was great. Shower lacked pressure. No breakfast

6

Lindsay

5 Aug 2025

·

Stayed 5 nights

Clean hotel with comfortable beds.

10

Aneesah

16 Jul 2025

·

Stayed 1 night

Clean, friendly staff, rooms are huge!!

10

Carol

22 Apr 2024

·

Stayed 1 night

Spacious room with a kitchenette with exactly the items you’d need for making a few simple meals vs dining out every meal. My room looked out on a lovely stand of trees, which was much prettier than hotels I’ve stayed in for work that cost triple this location and looked out on a brick wall or the building’s boilers. My room was very clean, although the elevators could use a good vacuum. The glassware in my kitchenette could have been cleaner, but those are pretty minor in the overall package. Very friendly and helpful desk staff.

6

keyona

8 Aug 2023

·

Stayed 2 nights

Check in was quick and easier. Desk clerk could have been a tad but friendly and less serious. There was a dirty bowl among the dishes. But the room was spacious and had everything we needed. Hotel was small and quaint I appreciated that easier to get in and out.

8

Marco

12 Jul 2025

·

Stayed 3 nights

The shower was lacking a sitting mount, especially if having balancing issues and leg pain. The bed was not comfortable, the head side was sinking down. A chair was not working properly as if someone broke the reclining locking mechanism.

4

Anonza Janay

22 Jul 2025

·

Stayed 3 nights

I did enjoy the pool area although it could have been cleaner, there were a lot of bugs and dirt in the water which turned me off from going in it. But it does have a nice bbq pavilion attached. There is no breakfast included because they provide the kitchenette however mine did not work. The stove burners would not come on and the telephone in my room also did not work for 95% of my stay. They requested the towels you used already be returned soiled before getting a new set. And on the last day I saw 2 cockroaches in the bathroom of my suite. I made sure to bring it to front desk attention but was very briefly brushed off to the next point in the conversation. I was disappointed with the quality of my stay this time as I did stay here once before and had no issues. Now I am not sure whether I will be back again.

4

Shana

1 Oct 2023

·

Stayed 1 night

The property itself was ok, but our room had no A/C. When we asked to have someone check it out, we were given a fan. Thankfully, it wasn’t too hot outside, but the room was still between 75-78 degrees during our stay.

6

Cynthia

1 Oct 2024

·

Stayed 1 night

Noisy, walls are thin could hear all noice and hard to tell if neighbor was opening our room door. Think room was near maintenance and staff work space, could hear their music and going in out of doors. Didn’t last long but would prefer not to be with working staff .

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Service

Many guests praise friendly, helpful front-desk staff. Others reported reservation or room-type mix-ups, refund difficulties, and frustration getting fresh towels.

Related guest reviews

2

Dawod

25 Feb 2025

·

Stayed 1 night

We had a terrible experience at this hotel. We booked a king size bed and when we got to the hotel around 11:30pm, the lady at the front desk checked us in and gave us the key to our room. We went upstairs. As soon as we entered, the room had a queen size bed. We went to the front desk and told the lady that we booked a king size bed. She apologized and said that there is no room and she can talk to the manager and if they would give us a refund. I said okay, now it’s midnight and I can’t book another hotel so I would stay…. In the morning when we went to check out, another rude and unprofessional front desk person told us there is no refund!!!! You shouldn’t have stayed at the room!!!! She ignored us completely. It was very disappointing. The bathroom sink was clogged, there was no clean towels!! I’ll never book with the hotel again!!!!

10

Chantel

13 May 2025

·

Stayed 1 night

Hotel was very nice and clean. Hotel staff was AWESOME.

10

Alexandria

28 Apr 2025

·

Stayed 1 night

The check in clerk was very nice and extremely helpful. She recommended local points of interest and really seemed to care about what my plans were while visiting.

8

Dianna

18 Jul 2025

·

Stayed 1 night

The guy who checked us in the afternoon of July 12 was very informative, kind, and displayed the best costumer service I’ve experienced in a while! I’d gladly come back

10

Ariel

5 Jun 2025

·

Stayed 2 nights

The staff was very friendly.

10

Alexandria

2 Jul 2025

·

Stayed 3 nights

Front desk clerk was polite and attentive.

2

David

10 Apr 2025

·

Stayed 3 nights

I can’t believe Expedia asked me for a review. I got an email from Expedia telling me the property had cancelled my stay 4 days before it was due to begin. The attitude I got on the phone from the location was, “Oh well! You shouldn’t have been able to make a reservation, we’re booked out for the entire month.” I made the reservation a month ahead of time.

2

Kim-Vidar

22 Jul 2024

·

Stayed 2 nights

Booking paid a week before arrival. When we came to the hotel at 6pm, they had cancelled our room and rented it out to other guest that did not book thru hotels.com, since that paid the hotel better. Would not book here again.

10

Laverne

1 Sept 2025

·

Stayed 4 nights

The staff is super accommodating and always willing to go above and beyond each time I stay there

6

Amirah

4 Oct 2024

·

Stayed 2 nights

House keeper was rude about leaving our used towels outside of the room.

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AI-generated summary based on recent guest reviews

Location

Considered convenient and generally quiet, with easy access to the interstate, nearby restaurants, and attractions such as Six Flags.

Related guest reviews

2

Reginald

8 Sept 2024

·

Stayed 3 nights

Great price. Not so great service. The night staff was rude. Our room door wouldn’t shut. Had to get special remote from the desk to use TV. They didn’t want to give us any towels or wash cloths nor did they dispose of trash. Other than that great location very convenient close to all the essentials. Probably won’t stay here again unless it’s a last resort situation.

10

William

30 Nov 2023

·

Stayed 3 nights

The location to the interstate. The different types of restaurants near by.

10

Shamika

5 Sept 2023

·

Stayed 3 nights

Property exceeded our expectations for the rate. Modern decor & appliances in our suite . Very roomy for our family & great location to SIX FLAGS , WALMART , AIRPORT & very accessible to shopping & area attractions downtown ATL. The pool & grill area was an added plus during our holiday family trip, all above items were great - but Mrs Shirley from the housekeeping staff was stellar nothing went unnoticed or undone even during Labor Day Weekend .

10

Robert E

9 May 2025

·

Stayed 1 night

It was a great stay quiet area and good location!

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Dining

Breakfast is not provided, and guests rely on in-room kitchenettes; a grill/BBQ area is also noted.

Related guest reviews

8

Lorraine

20 Oct 2024

·

Stayed 1 night

Room size was great. Shower lacked pressure. No breakfast

8

Tolisha

20 Apr 2025

·

Stayed 1 night

No breakfast but it was expected it was listed on website

10

Carol

22 Apr 2024

·

Stayed 1 night

Spacious room with a kitchenette with exactly the items you’d need for making a few simple meals vs dining out every meal. My room looked out on a lovely stand of trees, which was much prettier than hotels I’ve stayed in for work that cost triple this location and looked out on a brick wall or the building’s boilers. My room was very clean, although the elevators could use a good vacuum. The glassware in my kitchenette could have been cleaner, but those are pretty minor in the overall package. Very friendly and helpful desk staff.

10

Shamika

5 Sept 2023

·

Stayed 3 nights

Property exceeded our expectations for the rate. Modern decor & appliances in our suite . Very roomy for our family & great location to SIX FLAGS , WALMART , AIRPORT & very accessible to shopping & area attractions downtown ATL. The pool & grill area was an added plus during our holiday family trip, all above items were great - but Mrs Shirley from the housekeeping staff was stellar nothing went unnoticed or undone even during Labor Day Weekend .

4

Anonza Janay

22 Jul 2025

·

Stayed 3 nights

I did enjoy the pool area although it could have been cleaner, there were a lot of bugs and dirt in the water which turned me off from going in it. But it does have a nice bbq pavilion attached. There is no breakfast included because they provide the kitchenette however mine did not work. The stove burners would not come on and the telephone in my room also did not work for 95% of my stay. They requested the towels you used already be returned soiled before getting a new set. And on the last day I saw 2 cockroaches in the bathroom of my suite. I made sure to bring it to front desk attention but was very briefly brushed off to the next point in the conversation. I was disappointed with the quality of my stay this time as I did stay here once before and had no issues. Now I am not sure whether I will be back again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$136
February	US$114
March	US$120
April	US$129
May	US$126
June	US$136
July	US$125
August	US$110
September	US$131
October	US$136
November	US$131
December	US$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $156
20 $120	21 $123	22 $123	23 $123	24 $117	25 $134	26 $127
27 $111	28 $133	29 $124	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $119	3 $111
4 $123	5 $123	6 $123	7 $119	8 $119	9 $111	10 $111
11 $111	12 $108	13 $111	14 $111	15 $111	16 $111	17 $111
18 $119	19 $108	20 $119	21 $115	22 $119	23 $119	24 $119
25 $111	26 $122	27 $118	28 $108	29 $108	30 $119	31 $119

Candlewood Suites Atlanta West I-20 by IHG

Prices for Candlewood Suites Atlanta West I-20 by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds (Full Kitchen)

Suite, 1 Bedroom (Living and Dining Area)

Standard Suite

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Studio Suite, 2 Queen Beds, Accessible (Communications)

Studio Suite, 1 King Bed (Full Kitchen)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Guest reviews of Candlewood Suites Atlanta West I-20 by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Atlanta West I-20 by IHG

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