Name: Residence L´ Heritage Royal Colonial by BlueBay
Address: Alfredo de Musset No. 38, Col. Polanco, Mexico City, Mexico, Mexico City, Mexico
Rating: 7.87

Guest reviews

7.9

Good

Based on 496 verified reviews

Who stays here?

Business

73%

Couple

13%

Group

7%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Residence L´ Heritage Royal Colonial by BlueBay, travelers praise the Polanco location, welcoming staff, and cooked-to-order breakfast, while critiques cite aging facilities, inconsistent cleanliness and maintenance, noise from common areas or nightlife, and gaps such as no air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Aida

9 Feb 2026

·

Stayed 2 nights

Hotel is just 'okay', location is very convenient. Bathroom doesnt have HOT water in the sink, only in the shower. When I asked to the cleaner, she told me any room hasnt. It was so very cold the water (winter season and it was around 9C). Didnt work neither the hair dryer! Staff was very nice & helpul!

4

CARMEN

19 Jan 2026

·

Stayed 1 night

Location is perfect!!! Close to everything you may need. Customer service questionable Breakfast is good but very limited in terms of logistics. Price per night varies but I paid approx USD90 per night… totally not worthy however for USD70 it’ll totally fair due to the amazing location in Polanco

4

Libia Jemima

16 Jan 2026

·

Stayed 1 night

Clean Room, Less Noise

2

Libia Jemima

16 Jan 2026

·

Stayed 1 night

Clean Room.. less noise

10

Adalverto

5 Jan 2026

·

Stayed 2 nights

Best bedroom

Alfredo de Musset No. 38, Col. Polanco, Mexico City, Mexico

Location

With a stay at Residence L´ Heritage Royal Colonial by BlueBay in Mexico City (Polanco), you'll be steps from San Agustin Church and 12 minutes by foot from Antara Polanco. This aparthotel is 0.7 mi (1.2 km) from Auditorio Nacional and 1 mi (1.5 km) from Parque Zoologico de Chapultepec.

Avenida Presidente Masaryk(0.1 Miles)

San Agustin Church(0.2 Miles)

Spanish Consulate General(0.4 Miles)

Paseo de la Reforma(0.5 Miles)

Hospital Español(0.5 Miles)

Chapultepec Park(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 06:30

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site, although it is limited.

A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

The property offers wheelchair-accessible facilities, including a path of travel and parking. An elevator is also available for ease of access.

The aparthotel is located in Polanco, Mexico City, just a 4-minute walk from San Agustin Church and 13 minutes from Antara Polanco. Other nearby attractions include Auditorio Nacional (0.7 mi) and Parque Zoologico de Chapultepec (1 mi).

Residence L´ Heritage Royal Colonial by BlueBay

Amenities

Property description

Book on Vio

Guest reviews